You need to contact TM staff that you deal with. You can refer to project manager or contact person's name inside your PO.
Need more assistance? Email to srm@tm.com.my.

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Need more assistance? Email to srm@tm.com.my.

This error is most often caused by pop-up blocker in Internet browser. For Internet browser settings assistance, please refer here. 
Need more assistance? Email to srm@tm.com.my.
 

There are 2 types of reports are provided for you to track payment record at 'Offline Report' tab inside SUS Portal:

• Invoice Settlement Report: for paid invoices
• Invoice Open Item Report: for unpaid invoices
   

You can click "Get Support" at the main page of SUS Portal or contact SRM Helpdesk via Supplier Enquiry Form. 

SUS user ID and password will be given through email upon registration via Registration of Supplier (ROS) system.

Supplier can apply additional SUS user ID by following the steps below:

1. Download SUS authorization form here.
2. Complete and scan the form (in PDF format)
3. Login into SUS portal and go to “Additional Company Data” tab
4. Upload the file in “Attachment”
5. Enter remarks at the “Vendor Notes” and “Submit Changes”
    

Initially, every supplier will receive only ONE SUS super user ID. Any additional requirements will depend on the size as well as internal controls within the Supplier company. For example, a big company may warrant for segregation of duties between procurement operations and finance. All these business justifications need to be specified in the application form for additional user IDs to be approved.

Temporary SUS User ID & password must be used to perform first-time login in order to access SUS portal effectively.
Refer to Supplier First Time Login user guide here.
 

Go to SUS Portal and click on "Get Support".