Please refer to the reason below and the required action for your invoice resubmission:

• Supplier request to Finance SSO to reject his/her SUS invoice (Resubmit correct invoice/supporting document)
• Discrepence of Information beween SUS Invoice/Supplier Invoice/PO & Other Payment Supporting Documents (Resubmit the correct information align with the vendor invoice such as: 1. account number 2. amount)
• Scanned documents submitted via SUS Portal not clear and legible (Resubmit the clear scan invoice/supporting document via SUS Portal)
• Relevant documents are not certified and endorsed by TM personnel (Vendor/Supplier to obtain the endorsement from Authorised Personnel on relevant documents as prior submission via SUS Portal)
• Scanned Supplier Invoice attached to SUS invoice not original (Resubmit complete document as per stated in the contract agreement and or as per requested)
• Documents attached to SUS Invoice not completed as per mandatory supporting documents (Resubmit complete document as per stated in the contract agreement and or as per requested)
• Supplier input information in SUS invoices incorrectly and not accordance to the Supplier Invoice or other payment supporting documents (Vendor to input correct information as per hardcopy invoice and resubmit)
• System technical problem which resulted in wrong SUS invoice amount calculation (Please log your query to srm@tm.com.my)
• Supplier combined multiple invoices in one PO which may cause system to bypass the invoice duplication checking (Resubmit only one invoice per submission)