EVERY GENERATION MATTERS

Connecting everyone to a sustainable future today.


Creating long-term value now for all generations

We believe that progress should benefit all Malaysians, and no one should be left behind. This is the tenant that guides our sustainability efforts. We intend to have 100% of mega suppliers in compliance with our ESG practices by 2024, ensure that at least 70% of all premises within the nation have access to high-speed internet by 2025, and achieve net-zero emissions by 2050. Our aim is to carve and incubate a digital nation for all to enjoy.

Our sustainable efforts holistically span across the environmental, economic, social and governance pillars. They include emissions reduction initiatives, financial aid for education, optimisation of resources and meeting high regulatory standards. This way, we create value for our stakeholders, connect the nation and contribute on a global level to the United Nations Sustainable Development Goals (UN SDGs). Ultimately, we are forging a more capable Malaysia for everyone from all generations to enjoy for years to come.


Our commitments

CO2

Protect and preserve the planet
via reduction of GHG emissions

Enrich Social

Enrich social prosperity and livelihood
across the nation and beyond

ethics

Responsible conduct with the highest standards of ethics, integrity
and transparency

Our journey towards
net-zero emission

TM’s ESG roadmap articulates our near to long-term ESG vision and goals, thus enabling us to track and measure our impact. The roadmap sets a clear path for TM to achieve its sustainability ambitions, and acts as a blueprint for the leadership team, employees, partners and other stakeholders to work together in creating a more sustainable world.

Go to Roadmap  

THE MANY FACES OF SUSTAINABILITY

We realise that the role that we play in the nation’s well-being is multi-faceted. Our sustainability efforts take form in many different aspects: economic, environmental, people and governance. Explore them in greater detail to see how we provide the best value in every product and service to build a digital Malaysia for all to enjoy.

Economic

 

Explore our latest technology and smart solutions that streamline connectivity for all.

Product innovation  
 

Discover how we enhance user satisfaction through stability, security and service.

Customer experience  

Environmental

 

Learn about our emissions and waste management, and green stewardship and awareness.

Find out more  

People

 

Find out more about our ethical sourcing, value creation and integrity pledges.

Responsible Supply Chain  
 

Read up on our efforts to elevate employee welfare, wellbeing, safety and health.

Human Capital  
 

Know more about our work within education, culture & heritage and nation-building endeavours.

Community  

Governance

 

See how we build upon our strong foundation and spread it via training & communication.

Find Out More  

Advocating for sustainability far and wide

61.9%

Reduction of scheduled waste

RM15.7
million

Worth of scholarships disbursed towards education

36%
31%

Board members are women

Management positions held by women

92.2%

Customer complaints resolved within five (5) days Target by 2021: 90%

80.1%

Reduction of air-travel emissions

> RM870k

Disbursed for humanitarian assistance

THE TARGETS THAT GUIDE US

All our efforts are guided by the United Nations Sustainable Development Goals (UN SDGs). They act as a measure of our progress thus far, and a pillar to ultimately aspire towards. This is how we ensure we keep up with united standards. Take a look at the ones we play a role in.

No Poverty
Quality Education
Gender Equality
Decent Work And Economic Growth
Industry Innovation And Infrastructure
Reduced Inequalities
Sustainable Cities And Communities
Responsible Consumption And Production
Climate Action

Download the full 2021
Integrated Annual Report

Gain in-depth information and comprehensive statistics through our annual report.

DOWNLOAD FULL REPORT
VIEW PAST REPORTS
Download By Sections
Sustainability 2021