EVERY GENERATION MATTERS

Connecting everyone to a sustainable future today.


Creating long-term value now for all generations

We believe that progress should benefit all Malaysians, and no one should be left behind. This is the tenant that guides our sustainability efforts. We intend to have 100% of mega suppliers in compliance with our ESG practices by 2024, ensure that at least 70% of all premises within the nation have access to high-speed internet by 2025, and achieve net-zero emissions by 2050. Our aim is to carve and incubate a digital nation for all to enjoy.

Our sustainable efforts holistically span across the environmental, economic, social and governance pillars. They include emissions reduction initiatives, financial aid for education, optimisation of resources and meeting high regulatory standards. This way, we create value for our stakeholders, connect the nation and contribute on a global level to the United Nations Sustainable Development Goals (UN SDGs). Ultimately, we are forging a more capable Malaysia for everyone from all generations to enjoy for years to come.


Our commitments

CO2

Protect and preserve the planet
via reduction of GHG emissions

Enrich Social

Enrich social prosperity and livelihood
across the nation and beyond

ethics

Responsible conduct with the highest standards of ethics, integrity
and transparency

Our journey towards
net-zero emission

TM’s ESG roadmap articulates our near to long-term ESG vision and goals, thus enabling us to track and measure our impact. The roadmap sets a clear path for TM to achieve its sustainability ambitions, and acts as a blueprint for the leadership team, employees, partners and other stakeholders to work together in creating a more sustainable world.

Go to Roadmap  

THE MANY FACES OF SUSTAINABILITY

We realise that the role that we play in the nation’s well-being is multi-faceted. Our sustainability efforts take form in many different aspects: economic, environmental, people and governance. Explore them in greater detail to see how we provide the best value in every product and service to build a digital Malaysia for all to enjoy.

Economic

 

Learn how we fosters innovation and collaboration through fair and transparent communication.

FAIR & TRANSPARENT COMMUNICATION  
 

Discover how we continuously adapt to suit society's demands through innovation and technology as new technologies and competitors arise.

INNOVATION & TECHNOLOGY  
 

Find out how we enhance our network performance to deliver prompt, superior, and reliable services that truly make life easier.

NETWORK STABILITY & QUALITY  
 

Discover how we are enhancing the cyber security of our network against threats and cybercrime to secure our business.

CYBER SECURITY  
 

Discover how we raise customer happiness to create more opportunities, promote growth, and increase the value of our service.

CUSTOMER EXPERIENCE  
 

Learn how we bridge the digital divide by expanding our network making our services accessible and affordable

AFFORDABILITY & INCLUSION  

Environmental

 

Learn about our waste management, and green stewardship and awareness.

ENVIRONMENTAL QUALITY  
 

Discover our carbon reduction initiatives and energy-efficient processes.

CARBON EMISSION  

People

 

Find out more about our ethical sourcing, value creation and integrity pledges.

Responsible Supply Chain  
 

Read about how we valued and protected the well-being of our employees.

Health Safety & Well-being  
 

Learn how our investments in training and development contribute to employees’ professional growth, giving them more fulfilment in their careers

Training & Development  
 

Know more about our work within education, culture & heritage, humanitarian and nation-building endeavours.

Community Development  

Good Governance

 

See how we build upon our strong foundation and we protect the integrity of our business and value creation through robust policies and guidelines.

Find Out More  

THE TARGETS THAT GUIDE US

All our efforts are guided by the United Nations Sustainable Development Goals (UN SDGs). They act as a measure of our progress thus far, and a pillar to ultimately aspire towards. This is how we ensure we keep up with united standards. Take a look at the ones we play a role in.

No Poverty
Quality Education
Gender Equality
Decent Work And Economic Growth
Industry Innovation And Infrastructure
Reduced Inequalities
Sustainable Cities And Communities
Responsible Consumption And Production
Climate Action

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Integrated Annual Report

Gain in-depth information and comprehensive statistics through our annual report.

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IAR 2022