KUALA LUMPUR, 13 November 2024 – TM proudly announced its double victory at the National Occupational Safety and Health (OSH) Awards 2023, held recently at Courtyard by Marriott, Kuala Lumpur. TM received both the Communication Sector Award and the Best Chief Executive Officer for OSH – Private Sector, underscoring its exceptional commitment to occupational safety and health.

This recognition highlights TM’s proactive approach to OSH, which has resulted in zero fatalities along with a significant reduction in accident rates and Lost Time Injury (LTI) days in 2023.

Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer who was named the Best Chief Executive Officer for OSH in the Private Sector category, said, “At TM, the safety, health and well-being of our employees and communities, including partners and contractors ecosystem are our top priorities. We are committed to fostering a safe environment that not only meets compliance requirements but goes beyond to set new OSH standards across our industry. TM is deeply honoured to receive these awards recognition, further motivating us to continuously strive for OSH excellence hence ensuring every team member returns home safely to their families.”

TM’s safety commitment extends to every level of its operations, with initiatives such as the “TM Life Saving Rules” and the “Safety. We Own It” campaign that reinforces a safety-first culture amongst its employees and contractors. Its comprehensive OSH framework includes regular OSH training, extensive contractor engagement, industry collaborations and digital innovations like the OSHE Intelligence (“OSHEIN”) system. OSHEIN leverages data analytics and AI to enhance safety management, providing real-time insights and predictive capabilities, helping TM to anticipate and mitigate safety risks before they occur.

The Group’s certification to ISO 45001:2018 for Occupational Health and Safety Management System – the first in telecommunication sector, further underscores its dedication to safety excellence.

These achievements at the National OSH Awards 2023 align with TM’s aspiration to become a Digital Powerhouse by 2030, fostering a safe and sustainable digital ecosystem for Malaysia while upholding the highest safety and health standards.

KUALA LUMPUR, 11 NOVEMBER 2024 – TM Global, TM’s wholesale business arm, will expand its Klang Valley Data Centre (KVDC) in Cyberjaya and Iskandar Puteri Data Centre (IPDC) in Johor, addressing the growing demand for domestic and international data hosting services. 

This is the next phase in TM’s strategic roadmap to grow its infrastructure ecosystem and position Malaysia as a preferred digital hub in Southeast Asia, aligning with its aspiration to become a Digital Powerhouse by 2030. These expansions and TM’s partnership with Nxera to develop a new, hyperconnected, AI-ready data centre, lays the foundation for digital services such as cloud, advanced analytics, artificial intelligence, and the Internet of Things. 

Scheduled for commercial operations in 2025, the second phase of both KVDC and IPDC will deliver a combined IT load of about 20MW. The expansion will meet Uptime Institute’s Tier-III standards, and the Leadership in Energy and Environmental Design (LEED) Silver rating for long-term sustainability, a globally recognised green building certification.

Khairul Liza Ibrahim, TM Global’s Executive Vice President, said, “KVDC and IPDC are integral infrastructures in Malaysia’s digital ecosystem, serving as international gateways and interconnected points to support 5G networks. This second phase of our data centre expansion will feature sustainable designs, boosting our capacity to support hyperscalers, OTT players, cloud and next generation AI providers, as well as enterprises.” 

TM Global’s data centres are complemented by seven regional Edge Facilities located throughout the country. These support high-performance computing and co-location services to bring content closer to end-users with minimal latency.

“We have further enhanced our data hosting services with a recent acquisition of the Facilities-based Operator license in Singapore, allowing us to provide seamless, secure data centre-to-data centre connectivity through our extensive domestic fibre optics network and international submarine cable systems. This enables us to meet the growing connectivity demands across the region, linking data centres from Thailand to Malaysia, Singapore, and Batam in Indonesia,” Khairul Liza emphasised.

TM Global offers a comprehensive suite of platform-based services, including Multi-Edge Computing and Content Delivery, to elevate data hosting solutions. These services are tailored to optimise performance and efficiency, ensuring a robust and reliable data-driven network for customers. Leveraging its extensive network infrastructure, TM Global equips carriers, enterprises, hyperscalers, OTTs, and next-generation AI application providers with the tools necessary to drive innovation and seamless digital integration. 
 

KUALA LUMPUR, 8 November 2024 – Unifi Business and TNG Digital have announced a strategic partnership to accelerate 5G adoption and transform eWallet experiences for micro, small and medium enterprises (MSMEs) in Malaysia. The collaboration includes UNI5G Postpaid Biz and Touch ‘n Go eWallet Soundbox packages, which will be offered to more than one million MSMEs nationwide and will be available via in-app media and Unifi Stores.

As the preferred digital partner for MSMEs, Unifi Business will deliver high-speed, low latency 5G connectivity. Its UNI5G Postpaid Biz solutions and 5G-enabled devices, coupled with the Touch ‘n Go eWallet Soundbox, will deliver 5G capabilities and Malaysia’s largest eWallet services to businesses, improving operational efficiency and customer engagement. The joint offerings also reflect TM’s aspirations towards becoming a Digital Powerhouse by 2030, elevating MSMEs in the digital economy.

To officiate the partnership, a memorandum of understanding was exchanged between Kelvin Lee, Unifi’s General Manager for Fixed Mobile Convergence and Emilio Sta Maria, TNG Digital’s Head of Loyalty & Engagement at the Setapak Unifi Store. The event was witnessed by Mohamad Yusman Ammeran, Unifi Business’ Vice President and Freddie Lee, TNG Digital’s Head of Merchant Services.

Shanti Jusnita Johari, Unifi’s Chief Commercial Officer for Consumer Strategy and Business, said, “As the preferred digital partner to MSMEs nationwide, Unifi Business empowers them by delivering advanced connectivity and digital solutions. The integration of UNI5G Biz with TNG Digital’s eWallet Soundbox provides the best 5G mobile and eWallet bundle in the market, enhancing digital payments and mobility to improve customer experiences.

She added, “In addition to digital payments, UNI5G Biz powers our suite of offerings, from digital marketing to cloud storage, eCommerce Hub and cybersecurity. Unifi Business is also certified to provide the Government’s Geran Digital PMKS Madani (GDPM), making these solutions accessible to MSMEs of all sizes. Through our nationwide connectivity, certified consultants, and premier support, Unifi Business continues to elevate MSMEs in the nation’s digital economy.”

The Touch ‘n Go eWallet Soundbox has become an essential tool for merchants by providing instant voice alerts for incoming payments, ensuring smoother operations and added security against payment scams. From only RM10 a month, merchants are protected from fraudulent transactions while benefiting from the ease of real-time payment notifications. With the integration of Unifi Business’ UNI5G solutions, the Soundbox now offers even greater convenience and secured connectivity, enabling merchants to conduct their business seamlessly from any location, anytime.

“At TNG Digital, we are committed to enhancing the business operations of our merchants, by empowering businesses with seamless, secure, and reliable cashless solutions. By integrating Unifi’s advanced UNI5G capabilities into our Touch ‘n Go eWallet Soundbox, we are not only enhancing the way merchants manage their transactions, but also reinforcing our commitment to driving innovation and financial inclusivity. This partnership ensures that our merchants, including MSMEs, have access to essential tools and connectivity to thrive in the digital economy, while also safeguarding them against payment scams,” said Alan Ni, CEO of TNG Digital.  

Collaboration Highlights

The following offers will be available to new and existing Unifi Business and TNG Digital customers:

·       Bundled Unifi Business Fibre 300Mbps and UNI5G Postpaid Biz 65 plans for only RM199 a month

·       Free 5G-enabled device bundles from RM49 a month

·       Special Unifi Business and TNG Digital’s eWallet Soundbox bundles, including:

a)      WiFi only without UNI5G SIM card for only RM220 (originally priced at RM260)

b)     WiFi with UNI5G SIM card for only RM300 (originally priced at RM340)

·       Exclusive access and membership to the Unifi Business Club, Malaysia’s largest business networking and knowledge hub for MSMEs.

For more information, visit https://biz.unifi.com.my/

TM acknowledges the decision made by the Government on the 5G dual network. We remain supportive of initiatives that enhance the benefits of 5G technology for the rakyat, businesses, and the nation as a whole. We trust this will drive Malaysia's digital transformation, advancing connectivity, innovation, and economic growth across sectors.

As Malaysia’s leading fibre infrastructure provider, TM has extensive nationwide fibre coverage, robust digital platforms, and proven rollout experience. We leverage our core competencies to support the industry’s technological advancement, including the 5G ecosystem.

TM is committed to providing high-quality converged digital offerings across various segments of its customers. We remain focused on delivering 5G services and solutions to our consumers and business segments. Our priority is to ensure that all customers continue to have seamless access to reliable 5G services and ecosystem.

With a goal to be a Digital Powerhouse by 2030, TM is committed to playing a key role in building a digital nation, continuously supporting the 5G ecosystem, and driving digital innovation for all Malaysians.

KUALA LUMPUR, 30 October 2024 – TM One, TM’s enterprise and Government sector business solutions arm, has announced a strategic partnership with the Ministry of Education (MOE) to enhance Malaysia’s digital competencies, equipping students and educators from vocational colleges and secondary schools with essential digital skills that align with industry standards.

The partnership, which was recently formalised through a Memorandum of Understanding (MoU) with MOE’s Technical and Vocational Education and Training (TVET) Division, targets critical areas such as artificial intelligence (AI), cloud computing, cybersecurity, and smart agriculture solutions. These initiatives will benefit both students and educators, ensuring Malaysia’s future workforce is ready to meet the demands of the digital economy.

Shazurawati Abd Karim, Executive Vice President of TM One said, “We are pleased to collaborate with MOE to deliver industry expertise and digital infrastructures to uplift Malaysia’s TVET ecosystem. TM One will facilitate education and practical training on advanced technologies to the students and educators, preparing them for emerging digital trends and career opportunities. This aligns with the country’s transformation agenda and TM’s Digital Powerhouse aspiration to revitalise Malaysia’s talent and innovation ecosystem for a digitally enabled and globally competitive workforce.”   

This collaborative effort includes industry placements for educators to develop their digital expertise as well as co-creation of learning modules, syllabi, and curricula revolving technology and telecommunications education, creating a sustainable skills development framework for the future. Leveraging TM’s extensive nationwide connectivity, TM One will also enhance MOE’s digital infrastructure at TVET institutions, fostering a modern learning environment through network enhancements and relevant digital solutions.

This collaboration is expected to produce a highly skilled and digitally proficient workforce, positioning Malaysia as a leader across various sectors. Through this initiative, TM One and MOE are ensuring TVET students and educators are well-prepared with the right skills and certifications, providing greater digital access to students from all backgrounds and shaping a dynamic and digitally empowered Malaysia.

TM welcomes the Government’s Budget 2025 announcement, themed “Ekonomi MADANI: Negara Makmur, Rakyat Sejahtera”, and applauds its continued focus on economic reform and uplifting the well-being of the rakyat. In line with these goals, TM is committed to playing a key role in the nation’s digitalisation journey, ensuring that technological advancements contribute to sustainable and inclusive growth that benefits businesses, MSMEs, communities, and the public sector.

In line with Budget 2025’s priorities, TM continues to support digital inclusivity by collaborating with the relevant Ministries and Government agencies to enhance high-speed internet access for underserved areas and improve the quality of digital services in various industries such as education and healthcare.

TM also remains dedicated to nurturing the nation’s digital talent by integrating crucial skills such as AI, IoT, cybersecurity, and cloud computing into education and training programmes through our Multimedia University (MMU) and collaborations with TVET institutions.

As a trusted partner of over 400,000 MSMEs, TM supports the Government’s ongoing initiatives to strengthen this key segment through various financial initiatives. We will continue providing customised digital solutions and empower MSMEs to thrive in the digital economy.

As we progress towards becoming a Digital Powerhouse by 2030, TM is well-positioned to drive Malaysia’s digital transformation. Our key investments in digital infrastructures, talent development, and sustainability will fuel the nation’s long-term growth, reinforcing Malaysia’s position as a digital hub for the ASEAN region.

MARANG, 14 OCTOBER 2024 – TM via TM One, its enterprise and Government sector business solutions arm, has launched the first Global Business Services (GBS) Centre in the East Coast. The Centre leverages advanced technologies, including AI and Robotic Process Automation (RPA), to strategically address service delivery and digital business capabilities, as well as strengthen the region’s attractiveness in encouraging new investments.

Located in Marang, Terengganu, the Centre was officiated by YAB Dato' Seri Ir. Dr. Ahmad Samsuri Mokhtar, Terengganu’s Menteri Besar. Other state leaders in attendance were Haji Mohd Nurkhuzaini Bin Ab. Rahman, Chairman of the Committee for Digital Economy, New Income, Trade, Industry and Green Technology, Ariffin Deraman, Chairman of the Committee for Entrepreneurship, Human Resources, Cooperatives, and Consumer Affairs and Zulkifly Isa, District Officer of Marang.

Amar Huzaimi Md Deris, TM’s Group CEO, said, “This GBS Centre is the next phase in TM’s efforts to advance Malaysia’s digital infrastructure, empowering businesses, communities and Government in the digital economy. Built on a secure cloud-based platform and leveraging AI technology, this solution provides features like conversational AI, virtual agents and digital channels, enabling swift and efficient response via multichannel interactions. Contributing to the economic and digital development of Marang and surrounding communities, this Centre reflects our Digital Powerhouse aspirations in empowering local talent ecosystem for digital inclusivity across the nation.”

Positioned between major cities like Kuantan and Kuala Terengganu, the Centre is equipped to handle large-scale projects for diverse organisations. These offerings can be customised to organisations’ needs, integrating with existing systems to ensure perpetual service delivery to the end users. Starting with an initial capacity of 300 seats, the Centre is designed to scale up to 1,500 seats as demand grows. It is equipped with multi-lingual capabilities in Bahasa Malaysia, English, Mandarin, Tamil, and Arabic, helping organisations cater to diverse customer demographics.

The Centre is slated to serve key state agencies including Syarikat Air Terengganu (SATU), the licensed water supply operator for 1.2 million residents in the state. This is an extension of TM One’s existing management of SATU’s Contact Centre and will cover queries across voice and digital channels such as Sistem Pengurusan Aduan Awam (SISPA), Suruhanjaya Perkhidmatan Air Negara (SPAN), and social media platforms.

Seoul, South Korea, 1 October 2024 – TM Global, the domestic and international wholesale business arm of Telekom Malaysia (TM), is pleased to announce the extension of its collaboration with Radian Arc, global cloud infrastructure provider, for another two years. This continued collaboration will focus on expanding TM’s cloud gaming offerings at wholesale level.

Building on the successful collaboration initiated in 2022, the extended collaboration will see TM Global and Radian Arc further enhance Malaysia's cloud gaming landscape, as well as expanding these services to other regions including Middle East and African countries. The extended agreement will continue to leverage on Radian Arc’s GPU Edge technology complemented by low-latency SHAKS Gamepad controller developed by Radian Arc’s South Korea-based partner, AKSys Co. This will enable a seamless gaming experience and boost TM Global’s capability in offering high quality, real-time applications.

The signing took place in Seoul with the presence of YB Fahmi Fadzil, Malaysia’s Minister of Communications, who arrived in South Korea for a working visit. TM was represented by Khairul Liza Ibrahim, TM Global’s Executive Vice President, while signing on behalf of Radian Arc was its Chief Executive Officer (CEO), David Cook.

Khairul Liza Ibrahim said, "This collaboration with Radian Arc reinforces our commitment to providing cutting-edge solutions that drive digital transformation. The versatility of GPU technology can be extended beyond gaming offerings, allowing us to cater to a diverse set of workloads and meeting the evolving needs of our customers. We are excited to expand our collaboration with Radian Arc, which not only enhances our existing services but also create opportunities to tap into new markets.”

This collaboration will accelerate TM Global’s aspiration to further explore new innovative services like Bandwidth-on-Demand (BoD), enabling flexible, cost-efficient and real-time capacity management, and GPU-based services. This will enable TM to offer high-performance solutions for various applications such as Large Language Model (LLM) training, AI inferencing, and Desktop-as-a-Service (DaaS). These new offerings will empower our customers with scalable, cloud-based resources that drive innovation for their digital transformation journey.

David Cook, CEO of Radian Arc, commented, “We are thrilled to extend our partnership with Telekom Malaysia, paving the way for groundbreaking services like GPU-as-a-Service and BoD. Together, we will not only enhance TM's offerings but also expand our reach to new regions, empowering businesses with the technology they need to thrive.”

The collaboration reflects TM’s strategic roadmap towards becoming a Digital Powerhouse by 2030, aligning with its commitment to develop a converged ecosystem for digital transformation across all sectors, and strengthening Malaysia’s competitiveness as a key digital hub for Southeast Asia.

KUALA LUMPUR, 13 SEPTEMBER 2024 – Unifi TV, Malaysia’s largest platform of premier channels and streaming apps, relaunched its popular Aneka Plus Pack, now bundled with Vidio, Indonesia’s number one streaming app which is also among Southeast Asia’s (SEA) top three platforms.

Being the only streaming platform to reach more than 4 million subscribers in Indonesia alone, Vidio’s extensive library of Indonesian content is anticipated to resonate well with Malaysian viewers. Its comprehensive offerings include Vidio Original series Gelas Kaca, Ratu Adil and Santri Pilihan Bunda featuring cast such as Aura Kasih, Dian Sastrowardoyo, Naura Ayu and many more.

Jasmine Lee, Unifi’s Chief Commercial Officer, Consumer, said, “Our partnership with Vidio marks an exciting milestone for Unifi TV, enhancing the value we provide our customers with the addition of Indonesia’s number one streaming app. Vidio’s extensive library of premium Indonesian content provides Unifi TV subscribers access to even more channels, TV shows, sports and entertainment options, bundled conveniently with their broadband subscription.

“This collaboration reinforces Unifi’s commitment to deliver the most comprehensive convergence suite of fibre broadband, 5G mobile, TV, and lifestyle services as part of our Unifi UniVerse offerings. Integrating Vidio reflects our commitment to continuously add value across our offerings, and exemplifies TM’s Digital Powerhouse aspirations to redefine digital access and experiences for a better future," Jasmine added.

Hermawan Sutanto, Managing Director of Vidio, said, "We are thrilled to embark on this journey with Unifi TV and bring our unique content to Malaysian audiences. Vidio excels in premium Indonesian content, entertainment and sports. We believe that we can enrich Unifi TV’s entertainment experience especially given the shared values between Malaysian and Indonesian cultures.

“This partnership marks a significant milestone for Vidio, reaffirming our commitment to expanding our footprint and delivering high-quality entertainment beyond Indonesia. We believe this collaboration will pave the way for more international ventures and strengthen our position as a key player in the streaming industry," he added.

Vidio is available via the new Aneka Plus Pack, which also includes more than 20 premium channels and three streaming apps for only RM30 a month. An a la carte option is also available to new and existing Unifi subscribers (with and without TV Packs) from only RM8.40 a month. Customers can also enjoy a one-month complimentary viewing from now until 24 September 2024 with the Vidio a la carte subscription.

For more information on Unifi TV and its offerings, visit unifi.com.my/tv

KUALA LUMPUR, 29 August 2024 – TM announces the launch of “Sejuta Suara, Satu Ritma, Jiwa Merdeka,” campaign in celebration of Hari Kebangsaan and Hari Malaysia 2024. It is the first AI-powered platform that enables Malaysians to perform the iconic patriotic anthem “Gemuruh Jiwa” in a wide array of local languages and dialects, bringing cultural diversity to the forefront.

The platform is a first of its kind in Malaysia, combining advanced AI technology with a deep appreciation for the country’s multilingual tapestry. By utilising AI for automated lip-syncing and voice cloning, TM has created an experience that allows users to sing in their preferred language or dialect with realism and ease. 

The technology driving this platform is a collaboration of seven state-of-the-art AI and API platforms, seamlessly integrated to deliver a smooth and intuitive user experience. Powered by Credence, TM’s cloud and digital solutions arm, the platform is a testament to TM’s commitment to pushing the boundaries of what is possible with digital technology.

Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “This initiative highlights how AI can be harnessed to celebrate and preserve Malaysia’s rich linguistic diversity.  It gives Malaysians a new way to connect with each other and transform the iconic patriotic anthem into a unifying force for the nation. By leveraging advanced AI technology to promote our unique linguistic heritage, we contribute to national integration, digital inclusion, cultural preservation while fostering stronger unity and a digitally savvy society.”

“Furthermore, this campaign not only showcases the possibilities of AI but also reinforces our brand promise of ensuring that technology opens doors to a promising tomorrow for all. It is our dedication to making advanced technologies accessible to every Malaysian as we drive towards our aspiration of becoming a Digital Powerhouse by 2030,” Amar continued.

TM invites all Malaysians to be part of this groundbreaking campaign by visiting https://sejutasuara.tm.com.my/. Experience “Sejuta Suara, Satu Ritma, Jiwa Merdeka” and contribute to a musical journey that celebrates Malaysia’s linguistic richness and cultural unity.