12 Sep 2023
Empowering Malaysia’s Youth: Yayasan Telekom Malaysia Expands TM Future Skills Programme
TM
YTM
BATU PAHAT, 12 September 2023 – TM, through its corporate responsibility arm, Yayasan TM (YTM), collaborates with two more secondary schools in Peninsula Malaysia to expand its TM Future Skills (TMFS) programme. The programme aims at enhancing digital skills among students from B40 or low-income families by integrating digital technologies into their learning experiences.
The newly included schools – SMK Dengkil in Selangor and SMK Tunku Putra in Johor join the programme after the successful launch of the first TMFS school, SMK Gunung Semanggol in Perak last November. These schools were selected because they have the highest percentage of B40 students in their districts and are actively engaged in Science, Technology, Engineering, and Mathematics (STEM) activities.
“At TM, we hold a firm belief in the pivotal role of Malaysian youth in propelling the nation’s growth and societal advancement. As an organisation that has been instrumental in the establishment of Digital Malaysia, we remain unwavering in our commitment to nurturing the next generation as drivers of our digital economy and the ongoing Industrial Revolution 4.0 (IR4.0). The TMFS programme fulfils this commitment by equipping students with digital skills, while emphasising on leadership, design thinking, and cognitive abilities,” said Ainol Shaharina Sahar, Director of YTM during the TMFS launching ceremony at SMK Tunku Putra recently.
“In addition, we are optimistic that the partner schools will evolve into educational hubs, effectively disseminating the knowledge and skills acquired to neighbouring schools and students. We hope that through this approach, it will ignite the students’ interest in pursuing tertiary education in technology and digital fields, thus empowering them with skills vital for Malaysia’s future workforce,” added Ainol.
To enhance the immersive learning experience, YTM is establishing TMFS Digital Hubs at these partner schools. These hubs are equipped with resources such as PocketLab, robotics kits, 3D printers, smart TVs, desktop computers, and digital learning content. This hands-on setup aims to spark students’ interest in digital exploration.
Highlighting the comprehensive approach of the TMFS programme, Ainol expressed, “We are delighted to witness the holistic growth within all TMFS Schools, which encompasses the development of diverse skills ranging from urban farming and vocational training to entrepreneurship. As we continue our journey to identify more potential schools nationwide, we envision unearthing more remarkable talents that will contribute to the nation’s growth while aligning Malaysia with the forefront of digital innovation.”
The event was also graced by Azman Mashuri, Deputy Director of School Planning & Management Sector 2, Ministry of Education Malaysia, who expressed enthusiasm for such collaborations between the private sector and educational institutions. Azman emphasised the importance of providing exposure to digital technologies in rural schools and predicted that initiatives like TMFS will stimulate students to explore their capabilities beyond conventional academics, subsequently driving an increased interest in STEM-related fields.
YTM has remained steadfast in its commitment to promoting STEM-oriented programmes since 2014, encompassing disciplines such as robotics, 3D modelling, coding, and big data analytics. In 2020, these modules coalesced into the comprehensive TMFS programme, meticulously designed to align with the Ministry of Education’s syllabus and the IR4.0.
To date, YTM’s STEM-related endeavours, including the TMFS programme, have benefited over 15,000 students and educators across more than 500 schools throughout the nation. This remarkable endeavour is not just nurturing individual futures, but also cementing Malaysia’s position as a digital frontrunner on the global stage.
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06 Sep 2023
TM joins SK Telecom to Pioneer Multi-Access Edge Computing in Malaysia
TM
SEOUL, 6 September 2023 – Telekom Malaysia Berhad (TM) and SK Telecom today inked a Memorandum of Understanding (“MoU”) to jointly develop the Multi-Access Edge Computing (MEC) business arrangement in Malaysia. This will pave the way for the business to be pioneered and provisioned in Malaysia.
The signing took place at SK Telecom’s headquarters in Seoul in the presence of YB Fahmi Fadzil, Minister of Communications and Digital, Malaysia who had just arrived in South Korea for a working visit. TM was represented by Khairul Liza Ibrahim, TM Global’s covering Executive Vice President, while signing on behalf of SK Telecom was its Vice President and Head of Enterprise CIC of SKT, Kyeong Deog Kim.
“I am happy to have witnessed the MoU signing between TM and SK Telecom as there are many opportunities that can be gained from such close cooperation and collaboration. I believe this MoU is a step in the right direction,” said Fahmi.
Khairul Liza said, “TM remains steadfast in solidifying its stature as Malaysia’s preferred network infrastructure provider, catalysing digital industry and 4G/5G ecosystem while simultaneously positioning the country to become a digital hub for ASEAN. Our next step is to provide the means to empower all our customers in Malaysia and the region with multi-access edge computing from all our data centres around the country. Through this collaboration with SK Telecom, TM is stepping up its game to accelerate innovation for the nation’s progress towards a Digital Malaysia.”
“Through collaboration with TM, we have once again confirmed that striving to provide faster and more stable services to customers through multi-access edge computing is a common interest of global telcos,” said Kim Kyeong-deog. “As we have been working actively to create a 5G ecosystem through the development of technology standards and use cases, we will put our best efforts so that our collaboration with TM contributes to creating a better communication environment in Malaysia.”
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01 Sep 2023
WARNER BROS. DISCOVERY AND UNIFI EXPAND PARTNERSHIP WITH LAUNCH OF HBO PACK & HBO GO ON UNIFI TV
TM
UNIFI
KUALA LUMPUR, MALAYSIA (September 1, 2023) – Warner Bros. Discovery and Unifi today announced an expansion of their partnership in Malaysia, with the launch of four HBO channels and the HBO GO streaming service.
HBO, HBO Family, HBO Hits and Cinemax will launch on Unifi TV, offering audiences access to some of the world’s best TV series and movies. All Unifi TV Pack subscribers will be able to enjoy them as a 30-day free preview from September 1.
With HGTV and Cartoon Network also added on Unifi TV in August, WBD now offers nine of its channels as well as the regional streaming service, HBO GO, which will be available in October.
Shonali Bedi, Head of Affiliate Distribution & Digital Partnerships – Southeast Asia & Hong Kong, Warner Bros. Discovery, said: “WBD’s content portfolio with Unifi is going from strength to strength. With the addition of the HBO channels on Unifi TV and HBO GO, more fans in Malaysia will be able to enjoy HBO’s unique brand of premium entertainment than ever before. HBO GO offers subscribers a chance download and stream the greatest array of storytelling for all audiences, with movies and series across genres – drama, comedy, kids, factual, lifestyle and more – anytime, anywhere.”
Anand Vijayan, Unifi’s Executive Vice President, said, “We are pleased to work with Warner Bros. Discovery once more to expand our international channel selections for all Unifi TV customers. These movie channels will be a great addition to our line-up bringing our offerings to 77 channels. Through this partnership we are strengthening Unifi TV’s international channel and streaming app offerings which already includes global streaming partners and enhancing online content and entertainment options at affordable prices for all Malaysians. To thank our loyal customers, we will offer these channels as a 30-day free preview to all Unifi TV Pack subscribers from September 1.”
HBO is one of the most respected and innovative entertainment brands in the world, known for shows like Game of Thrones, The Last of Us, House of the Dragon and The White Lotus – as well as many of Hollywood’s biggest blockbusters, including Emmy® award-winning dramas Succession and Barry.
Unifi TV customers will have access to current hit titles, including the second season of Winning Time: The Rise of the Lakers Dynasty, HBO Asia Original MarkKim + Chef, and new movie premieres on HBO in September including Shazam! Fury of the Gods, Tár and Dungeon & Dragons: Honor Among Thieves. From October onwards, HBO GO will also become available to Unifi TV subscribers giving them unparalleled streaming access to DC series and movies, HBO Originals, Wizarding World, Looney Tunes, Tom & Jerry and much more across multiple devices.
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25 Aug 2023
TM Records Stronger 2Q 2023 Financial Performance; Sustaining the Group’s Growth Momentum
TM
KUALA LUMPUR, 25 August 2023 – Telekom Malaysia Berhad (“TM” or “the Group”) recorded a stronger financial performance in the second quarter of the year that ended 30 June 2023, compared to the same period in the previous year.
Its operating revenue grew 0.3% to RM3.10 billion, propelled by Unifi’s expansion which saw a substantial increase to 3.11 million fixed broadband subscribers. The growth was also due to TM Global’s solid 10.0% revenue growth driven by higher demand for domestic and international data services.
Profit After Tax and Non-Controlling Interest (PATAMI) rose 50.4% from RM378.0 million to RM568.7 million due to lower net finance cost and the recognition of tax credits from unutilised tax losses.
TM’s Capital Expenditure (CAPEX) allocation for the first half of 2023 stood at RM942.8 million, which accounts for 15.6% of the overall revenue for the expansion of network infrastructure to enhance nationwide coverage.
Meanwhile, Earnings Before Interest and Tax (EBIT) was lower by 10.3% at RM630.0 million from RM702.7 million, due to higher preventive maintenance costs to better serve our customers and higher depreciation from revision of asset useful life.
TM declared a higher Interim Dividend of 9.5 sen per share. This is a testament of the Group’s positive financial performance and its ongoing commitment to shareholder value.
Commenting on these results, Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “We are pleased with this quarter’s performance, which is marked by overall positive results across our Lines of Business (“LOBs”). These achievements further strengthen TM’s growth momentum in facing a more competitive market.”
“In the coming months, TM expects to face a more challenging marketplace but remains confident in our overall positive financial performance. The Group remains steadfast to continue strengthening its core business to be commercially sustainable whilst also continuing to contribute to the nation’s growth.
“TM is excited by the huge potential of fixed, mobile and lifestyle convergence in the digital market, as well as digital infrastructure and solutions for MSME, enterprise and government sectors, whilst pursuing to capture opportunities from International partners including hyperscalers.
“We also remain committed to continuously invest in expanding our network to enable the nation’s progress towards a Digital Malaysia. TM will continue to collaborate closely with the Government to serve as the nation’s trusted partner to grow Malaysia’s overall connectivity and digital ecosystem, including 5G,” Amar concluded.
LINES OF BUSINESS PERFORMANCE
Unifi drives growth with enhanced services and market leadership
Unifi’s revenue increased 0.5% to RM1.41 billion, driven by growth in fixed broadband subscribers reaching 3.11 million from consumer and Micro Small & Medium Enterprises (“MSME”) segments.
Reinforcing its market leadership in fibre broadband services, Unifi unveiled its Ultra Gigabit Broadband Plans with 1Gbps and 2Gbps packages designed to empower digital households and expedite the growth of MSMEs.
Unifi also strengthened its position by introducing innovative Uni5G postpaid and prepaid all-in-one 4G and 5G mobile plans, enhancing its fixed-mobile convergence value proposition.
Unifi’s lifestyle services arm, Unifi TV, continued its pursuit of enriching user experiences by integrating popular streaming apps such as Netflix into its diverse portfolio. This move bolsters Unifi TV’s value proposition and adds to the variety of content available to users.
The availability of a comprehensive convergence proposition encompassing gigabit fixed broadband, innovative 5G mobile packages and lifestyle services is the only offering of its kind in the industry. This is delivered over the best fibre network, superior 4G network coverage and expanding 5G nationwide footprint that offers elevated connectivity experiences at home and on-the-go.
As a market leader, Unifi Business launched its Digital Marketing Solution (“DMS”) to encourage the MSME segment develop stronger brand presence and online visibility. As the latest addition to its line-up of connectivity and business solutions, DMS complements and augments Unifi Business’ existing offerings and will propel digital adoption among businesses.
Earning further accolades, Unifi Business received the “Best Business Fixed Broadband Service Provider” award from PC.com during the period under review.
TM One Drives Innovation with Smart Solutions and Private 5G Advancements
TM One experience a decline in revenue by 11.4% to RM732.0 million in 2Q 2023 as a result of price reductions in connectivity services and lower one-off revenue from customer projects.
To mitigate this, TM One is driving the rapid development of smart innovative solutions for verticals such as smart cities, healthcare, agriculture and industries. As a trusted digital partner for large enterprises and government, TM One is also leading Private 5G propositions and solutions across diverse industries spanning across oil & gas, transportation hubs and manufacturing to drive the country’s advancement.
As the largest local cloud provider, TM Cloud Alpha remains the preferred local sovereign hyper-scaled cloud for data residency and locality in Malaysia.
It has also reinforced its role in shaping Malaysia’s modern urban landscapes by being the strategic partner for smart city low-carbon initiatives with local councils. Along with its growing local and global partnerships, it has been appointed to implement and support various digital transformation programmes for its customers.
In recognition of its industry excellence across a suite of end-to-end next generation business solutions, TM One received the accolade for "Best Enterprise Telco" from PC.com.
TM Global on track to make Malaysia the preferred digital hub for ASEAN
TM Global recorded a 10.0% solid revenue growth from RM739.9 million to RM813.6 million, contributed by higher demand for both domestic and international data services.
TM Global remains steadfast in solidifying its stature as Malaysia’s preferred network infrastructure provider, catalysing digital industry and 4G/5G ecosystem while simultaneously positioning the country to become a digital hub for ASEAN.
TM Global continues to deploy its 4G/5G fibre backhaul rollout and drive greater demand for High Speed Broadband Access (HSBA) ports, reinforcing its commitment to support the Government’s aspirations for digital inclusivity in the country.
Beyond borders, TM Global has reinforced its position by enriching the platform play services via strategic collaborations with partners on A2P SMS Gateway in Philippines and Content Delivery Network (CDN) Last Mile Delivery in Thailand.
Additionally, TM Global continued to cater to mega bandwidth requirements with dynamic and customised solutions for hyper-scalers as well as global service providers, cementing its significance on the international stage.
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18 Aug 2023
Telekom Malaysia Unveils AIDENTITI™ KITA: A Generative AI Music Video to Celebrate Malaysia’s Diversity for Hari Kemerdekaan and Hari Malaysia 2023
TM
KUALA LUMPUR, 18 August 2023 – TM introduces AIDENTITI™ KITA, an innovative campaign that blends music and Artificial Intelligence (AI) technology to celebrate Malaysia’s rich diversity this Bulan Kebangsaan.
Aligning with TM’s mission to bring new technologies to everyday Malaysians, the campaign showcases the country’s people and traditions through a unique digital perspective and inclusive on-ground engagements where communities from all walks of life can experience AI up close.
The campaign debuts with Malaysia's first Bulan Kebangsaan music video made with Generative AI that translates the nation’s rich culture and heritage into captivating digital art and scenes using text prompts. The music video features the talents of MK (K-Clique), Suki Low and Balan Kash.
Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “As the pioneer of a Digital Malaysia, TM envisions AIDENTITI™ KITA as a catalytic engine for evolving perspectives, catalysing efforts to bridge the digital gap, and aligning Malaysia with advanced nations in the digital realm. This commitment also aligns with The National Artificial Intelligence Roadmap, with AI as one of the foundation technologies of the 4th Industrial Revolution.”
“The campaign also embodies the core of our brand promise, ‘Your Next is Now’, as well as our unwavering commitment to introducing cutting-edge technologies and ensuring their accessibility to all Malaysians. By doing so, we contribute to propelling Malaysia towards its high-tech nation aspirations by 2030, while ushering in a future defined by purpose and boundless possibilities,” Amar added.
Inclusivity takes centre stage as TM invites the public to co-create their AIDENTITI™ using the company’s AI platform, with a chance to be showcased on digital billboards nationwide. Detailed participation information can be found at tm.com.my/aidentitikita.
TM Joins Forces with APOM for #Empatbelas Series, Celebrating Malaysia’s Unique Identities
As part of the Bulan Kebangsaan celebrations, TM is also collaborating with A Piece of Malaysia (APOM) for the 2023 #empatbelas series. This collaboration celebrates each of Malaysia’s 14 states through creative expressions and specially designed APOM merchandise.
Through APOM #empatbelas2023, TM underscores its support for local creative talents across the nation, aligning seamlessly with the AIDENTITI™ KITA campaign’s goal of celebrating diverse backgrounds and ideas.
#Empatbelas2023 merchandise will be available from 31st August 2023 at https://apom.my.
Unifi customers will be able to enjoy 10% off all APOM merchandise, terms and conditions will apply.
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04 Aug 2023
Unifi’s New Bundled Plans Unlock Even More Value For Customers
TM
UNIFI
In response to the interest to Unifi’s latest offerings, we wish to clarify on our bundle packages that aims to provide subscribers with more value and seamless experience across Unifi services.
This campaign provides multiple benefits to subscribers, offering more value for money, and are geared towards elevating customer experience, including high-speed broadband and content with a diverse selection of streaming apps and TV channels.
With the latest addition of Netflix, the new 2Gbps and 1Gbps Unifi Ultra packages include the Unifi TV Ultimate Max Pack (also available separately for all Unifi subscribers at a limited time offer of RM89.90), which gives access to 10 streaming apps such as Netflix, Disney+ Hotstar, Viu, iQiyi, Lionsgate Play, and beIN SPORTS CONNECT as well as more than 70 premium channels.
The Ultra packages launched earlier are still available at Unifi Stores nationwide at their original price. Unifi customers have the option to purchase value added services and customise their package offerings.
These new packages introduced under the Unifi Ngam campaign delivers more than higher speed broadband and best WiFi. Instead, they focus on giving subscribers more options and greater value for money. With the addition of these new and exciting service bundles, Unifi remains confident in delivering an enhanced experience for our customers broadband and entertainment needs.
To find out more about the new package offerings, visit unifi.com.my.
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17 Jul 2023
TM Further Accelerates Its Sustainable Development
TM
The TCFD report provides transparency around the financial implications of an organisation’s climate-related risks and opportunities. With this 2022 report, TM is taking a proactive approach in understanding, assessing, and managing climate-related risks and opportunities, which will enable TM to strengthen its risk management practices, drive innovation, and ensure the long-term sustainability of its business operations.
TM’s 2022 TCFD report is launched 2 years ahead of Bursa Malaysia’s December 2025 target requirement for public listed companies to align their reporting with TCFD. TM is in alignment with 9 out of 11 TCFD recommendations for the financial year ended 31 December 2022. Bursa Malaysia released this criterion in 2022 as part of its enhanced sustainability reporting requirement.
“Towards becoming a human-centred TechCo, we are aware of our role in facilitating Malaysia’s transition towards a low-carbon future. Through this TCFD exercise, we have sought to build upon our existing initiatives and provide a future-focused examination on how climate change will impact our business. These insights will provide an important foundation that will enable us to continually improve our responses to climate change across each aspect of our value chain,” said Razidan Ghazalli, Group Chief Financial Officer, TM who also spearheads TM’s TCFD taskforce.
"Our decision to embrace TCFD reporting demonstrates our dedication to upholding the highest standards of environmental, social, and governance practices," said Datuk Imri Mokhtar, Group Chief Executive Officer, TM. "We believe that by being transparent and accountable for our climate-related risks and opportunities, we can create long-term value for our stakeholders, strengthen our resilience, and position ourselves as an industry leader in sustainable business practices,” he further added.
Developed in 2022, TM’s ESG Roadmap sets forth a clear vision, commitments, and execution plans across the three pillars of environment, social, and governance.
As part of its efforts to combat climate change, TM launched several impactful initiatives aimed at achieving its goal of reaching net zero emissions by 2050. In 2022 alone, significant strides were made, including:
- Renewable Energy-Powered Data Centres - Three of its core data centres are now powered by renewable energy. This transition to clean energy sources significantly reduces carbon emissions associated with data centre operations.
- Network Modernisation for Efficiency - By implementing high-efficiency network elements and retiring legacy components, TM ensures that its network infrastructure operates at maximum efficiency. This strategic approach minimises energy waste and aligns with the overall objective of reducing carbon footprint.
- Energy-Efficient Air-Conditioning Upgrade - In reducing energy consumption, more than 560 conventional air-conditioning units have been replaced with more energy-efficient inverter air-conditioning systems. This transition to energy-saving technology not only contributes to lower carbon emissions but also leads to substantial energy cost savings.
By incorporating renewable energy, optimising network infrastructure, and investing in energy-efficient technologies, TM is proactively working towards a greener future. With the ESG Roadmap as a guiding framework, the Group is dedicated to creating long-term value for its stakeholders while minimising environmental impact. Its unwavering commitment to sustainability extends beyond climate action to encompass social responsibility and sound governance practices.
TM is committed to advancing its sustainability agenda by accelerating its transformation into a human-centred TechCo, in pursuit of a sustainable future and positive change within the industry and communities it serves. For more details on TM’s sustainability commitments and approach, visit tm.com.my/sustainability.
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MCMC will be conducting the Broadband Quality of Experience Survey 2023 (BQoES 2023) to collect data pertaining to broadband users’ quality of experience.
The survey will commence from 15 July until 31 December 2023 and will be conducted via online platform to fulfil the survey requirements.
Every broadband user aged 15 and above in Malaysia may participate by accessing the survey portal on any device via the QR code or link as shown below:
https://survey.skmm.gov.my/efm/se/6D5CBBB63C1A6273
The data collected through this online platform are SSL encrypted, stored locally in a password protected database and IP addresses are not collected. It is also advisable to clear your computer’s cache and browser history to protect your privacy after completing the survey.
Please be advised that the purpose of this survey is for data collection only. No personal data will be collected i.e., full name, credit/debit card and bank details for this survey. No money will be collected, nor sales solicited. Participation is voluntary; however, the cooperation of the public is greatly appreciated.
Any changes on the duration of the survey will be announced on the MCMC website: www.mcmc.gov.my.
12 Jul 2023
TM Addresses Unifi Customers’ Data Breach
TM
UNIFI
TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted.
The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls.
TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)).
TM assures all its customers that its Unifi services remain fully operational with no impact to its users.
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