TM Group’s CG framework is guided by the legal requirements, best practices, policies and guidelines issued by our regulators and is reviewed on a regular basis to ensure consideration of the latest CG developments. In addition, TM also leverages relevant international best practices and standards to remain globally aligned and competitive.
We are pleased to present TM’s Integrated Annual Report (IAR) 2025. This report is a testament to our commitment to providing stakeholders with a comprehensive understanding of our financial and non-financial achievements. It is designed to enable an assessment of the value we have created and delivered throughout the year.
31.0 sen per share
TOTAL REVENUE
PATAMI
EBIT
Domestic fibre cables
across 39 submarine cable systems
(5 in Malaysia and 1 in Hong Kong)
Points of Presence (PoPs)
Fixed broadband customers*
MSME customers
Fixed broadband customers subscribing to mobile and content services^
Government customers
Enterprises
Domestic customers
International customers
Warga TM
Total training hours by employees
Women on the Board
Women in Senior Management
1st telco in Malaysia to receive SIRIM Artificial Intelligence Management System (AIMS) Certification
Highest in the telco industry
Spent on local suppliers
Invested in community impact programmes
As TM marks its 80th anniversary, we are humbled and proud to have been part of Malaysia’s story of progress across generations.
From telephony to broadband and now to digital platforms, data centres and artificial intelligence (AI), the organisation has continually adapted to meet the nation’s changing needs.
For eight decades, TM has grown alongside Malaysia’s journey of nation-building. What began in 1946 as the nation’s telecommunications service has evolved into a digital orchestrator connecting communities, businesses and institutions across the country. Today, as Malaysia enters a new phase of digital growth and transformation, TM continues to play a strategic role in strengthening the nation’s connectivity foundations and enabling progress across the economy and society.
As we advance our Digital Powerhouse aspiration, our financial priorities remain focused on sustaining resilient revenue growth, protecting earnings quality, preserving balance sheet strength and ensuring disciplined capital allocation. At the same time, we continue integrating sustainability considerations directly into capital planning and financial governance.
In 2023, we introduced our aspiration to become a Digital Powerhouse by 2030, while positioning Malaysia as the digital hub for the region. Our roadmap is structured into three (3) phases. Phase I: Defend and Build focuses on strengthening core foundations while advancing our digital solutions and platform ecosystem. Phase II: Grow and Replicate scales proven platforms and solutions to expand value creation across Malaysia and ASEAN, before culminating in our 2030 ambition. This journey is anchored in our sustainability Triple Bottom Line of Prosperity, Planet and People (3Ps), embedded across the roadmap to align growth priorities with responsible execution.
Pioneering industry growth through digitalisation and sustainability by pushing the boundaries of innovation and setting new industry standards.
Winning the infrastructure leadership position in high-impact areas serving communities, businesses and the government by becoming the go-to-provider for high-end infrastructure and services, including 5G.
Revitalising digital talent and innovation ecosystem, positioning Malaysia as a hub for digital advancements by supporting entrepreneurs and innovators.
Malaysia’s connectivity market is well established and increasingly shaped by rising demand for higher‑quality, converged services. Fixed and mobile access are broadly available nationwide, with 5G adoption and usage continuing to deepen. As households seek more integrated digital experiences, convergence has become a key driver of value, reinforcing Unifi’s position as the country’s convergence champion. As such, Unifi continues to enhance its convergence proposition by integrating home, mobile, content and lifestyle solutions while ensuring seamless customer experience.
Malaysia’s overall ICT market is projected to exceed RM190 billion by 2028, growing at a CAGR of more than 15%, with expansion driven primarily on cloud-based platforms and services. Enterprises and Government agencies are increasingly adopting hybrid and multicloud environments to modernise legacy systems and enhance security, compliance and data sovereignty.
Malaysia continues to strengthen its position as a strategic digital gateway, connecting the nation to the world while serving as a key hub for global traffic flowing across the region. Anchored by its central ASEAN location, competitive infrastructure ecosystem and rapidly advancing digital economy, the country continues to attract large-scale investments in next-generation digital infrastructure. Johor and Cyberjaya have emerged as priority clusters, serving as focal points for hyperscale data centre development and regional connectivity growth.
Multimedia University (MMU), TM's education arm continues to contribute to nation building by developing digitally skilled, industry-ready graduates and strengthening Malaysia’s research and innovation ecosystem. We play a strategic role in expanding the country’s digital talent pipeline, advancing research excellence and supporting sustainable institutional and national digital growth.
2025 marks an important chapter in TM’s sustainability journey. As we advance our aspiration to become a Digital Powerhouse by 2030, we are moving beyond traditional ESG frameworks. Sustainability is no longer treated as a standalone programme at TM. Instead, it is embedded into the way we operate, make decisions and create value.
Our 2025 disclosures mark a pivotal milestone in our commitment to transparency. Driven by financial materiality, Part 1 outlines the foundation of our journey to align with the National Sustainability Reporting Framework (NSRF).
This part of the Sustainability Statement centres on Impact Materiality, ensuring our sustainability initiatives remain transparent. Aligned with Bursa Malaysia’s Sustainability Reporting Guide (3rd Edition), this section details the outcomes of our enhanced Double Materiality Assessment, demonstrating how our 14 material matters are now streamlined under three (3) strategic pillars: Prosperity, Planet and People.
The Board recognises that strong corporate governance (CG) is fundamental to TM Group’s long-term sustainability and value creation. The Board is committed to upholding high standards of integrity, accountability and transparency in the conduct of the Group’s business and affairs.
Led by the Board Chairman, the Board holds primary responsibility for setting the tone at the top, defining the Group’s strategic direction, ensuring effective function of the core processes relating to governance, business performance and ethical oversight with the aim of creating long-term sustainable value to stakeholders.
BAC assists the Board in overseeing financial reporting, internal controls, audit processes and integrity and governance practices across the Group. The Committee plays an important role in safeguarding the integrity of the Group’s financial reporting, ensuring the effectiveness of internal control systems and maintaining the independence and performance of both internal and external auditors.
Effective communication underpins TM’s governance approach by facilitating transparent, accurate and timely dissemination of information to stakeholders. Guided by the Internal Communication Policy and established best practices, the Group manages corporate disclosures in compliance with regulatory requirements, with a strong emphasis on clarity, consistency and accountability. This framework ensures that the Group’s performance, strategic priorities and material developments are communicated in a structured and responsible manner.
