What is the minimu​m system requirement and compatible browser for supplier registration application?

Submitted by tmadmin on Tue, 11/29/2022 - 00:46
Body

The minimum system requirement are:

  1. Windows 10
  2. At least 1 GB of RAM
  3. Broadband Internet Connection (preferably unifi)
  4. Int​ermet Explorer version 11 with Compatibility Mode Enabled​

​For further system requirements details, please click Tools link at the left of the screen.

Faq Category
Registration
FAQ Type
Technical

While registering online, can I save the information and continue later?

Submitted by tmadmin on Tue, 11/29/2022 - 00:46
Body

No. The screen will time-out after one hour from the moment you accessed the application screen. Due to security and validity reasons, Supplier must fill up all the required fields and complete t​he registration process continuously through to submission, once you start filling up the form on the registration screen. Therefore, you are advised to prepare all the necessary documentations before you start the online registration process.

Faq Category
Registration
FAQ Type
Technical

How much is the registration fee for new registration, renewal of registration and the validity period? How to pay?

Submitted by tmadmin on Tue, 11/29/2022 - 00:46
Body

New Registration

The fee is RM150.00, non-taxable, which comprises of registration fee of RM100.00 and processing fee of RM50.00. The validity period is 2 (two) years from the approval date as TM Supplier. Online registration payment can be made by clicking link in Registration Confirmation email received after completion of registration application. Payment can be done by credit card or Internet banking. Alternatively, you can print payment slip with barcode found in the same Registration Confirmation email and bring it to any TMpoint kiosk to make payment.

Renewal

Renewal must be done from within TM SUS Portal. The fee is RM100.00, non-taxable, also for a validity of 2 (two) years from the expiry date of the earlier registration. For renewals/reactivation, payments are made against 'kod hasil' 641 for active registration & 649 for expired registration. See renewal steps here for details.

Foreign Company (company address outside Malaysia)

Payment of registration & renewal for foreign company must be via Telegraphic Transfer (TT). Payment by credit card is not allowed. Payment advice should be uploaded during application of registration.

For USD, please use

Beneficiary Name: Telekom Malaysia Berhad

Bank Name: JPMorgan Chase Bank Berhad

Bank Address: Kuala Lumpur Branch, Level 18, Integra Tower, The Intermark, 348 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

Bank Account No: 6870904569

Swift Code: CHASMYKX

Other than USD, please use

Beneficiary Name: Telekom Malaysia Berhad

Bank Name: CIMB Bank Berhad

Bank Address: Menara UAB Branch, Menara UAB, No. 6 Jalan Tun Perak, 50200 Kuala Lumpur, Malaysia

Bank Account: 8000415776

Swift Code: CIBBMYKL

Faq Category
Registration
FAQ Type
General

Is there any exemption/waiver for supplier registration fee?

Submitted by tmadmin on Tue, 11/29/2022 - 00:46
Body

Exemption to registration fee shall be applicable to suppliers identified below:

  1. Government Agencies
  2. Non Governmental Organisations (NGO)
  3. Local Councils
  4. Universities and Colleges
  5. Panel Lawyers who are providing the services for the benefits of TM staff under TM housing loans
  6. Housing Developer or Supplier for PC and vehicle who are providing the services for the benefits of TM staff under TM housing or vehicle loans
  7. Hotels
  8. Supplier/landlord who provides property rental
Faq Category
Registration
FAQ Type
General
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