Click "Get Support" at the SUS Portal landing page or kindly email to srm@tm.com.my for assistance.

"PO is issued and approved successfully, and PO output must in XML format."

Yes, a SUS Supplier must ensure that:

• ‘Pop Ups’ are NOT BLOCKED. This is to allow your system to open new screen/attachment
• 'Cookies’ are ENABLED. This is to allow your system to open downloaded attachments like Purchase Orders, Tender Specs, which will appear in PDF format.

For detailed steps on how to configure these, please refer to the respective User Guides and Online Demos here.
 

With the new implementation of SAP Ariba, there is no requirement to perform renewal for registration.

No, when you are onboard as SUS Supplier, all claim for PO created March 2011 onward need to use SRM e-Invoicing. Any further queries email to srm@tm.com.my.

Suppliers can view/ check their invoice status in SUS portal by click the "Refresh" button.

Refer to e-invoice user guide in TM website

1. Scenario 1 : Payment direct to the supplier account, DO NOT TICK at the factoring field.
2. Scenario 2 : If the payment is subject to 'factoring', supplier need to liaise with Finance SSO (Email: hdfsso@tm.com.my) to update bank account for factoring.
   

1st online invoice submission must be processed by FINSSO.

i.e. in 'posted' status before 2nd invoice to be created
 

Vendor can liaise with procurement operation to trigger issuance of new POR (PO Changes). Then, vendor need to accept the new POR before vendor can create online invoice.