Your bid response status will be updated with “Accepted” or “Rejected”. If your bid has a status of “Accepted” and the bid was for multiple line items, check the item overview list to see if your bid was accepted for all items. Bids rejected for any items will be indicated. If you have been awarded a bid, you will receive a Letter of Intent (LOI), Letter of Award (LOA), Contract, or Purchase Order as per current process, via fax or email.

When you submit your bid successfully, you will immediately receive a confirmation. A message will appear stating that your bid was submitted.

Click on the ‘Save’ button, on the Bid Response document, write down the bid response number down, and log off of SRM-SUS. When you are ready to continue, log back on to SRM-SUS, search for the Event Number (by Tender/RFQ/Direct Purchase number or response period) and click Refresh to locate your bid response under the search results and click on the bid response number for further action.

Reply back by login to SUS and click on Not Participate on the particular Tender/RFQ/Direct Purchase document.

This will very much depend on the kind of tender called by TM. With the exception of closed tenders, all SUS suppliers who are registered under the relevant product categories will receive an email notification on the bid invitation, which will also appear online via SUS portal.

Yes. Please carefully select only related Product Categories with your nature of business in your SUS Portal profile.

The Suppliers cannot withdraw his bid. He has to request the auction administrator to delete it on his behalf.

The invited suppliers will attend the auction briefing session held by TM based on the date, time, and venue stated in the email notification.

Yes, to display the frequently asked questions (FAQ) available for the bidder cockpit, click with the quick info text "Click here to go to the FAQ page".

No. All payment must be made online via SUS Portal. Please refer here.