You can click "Get Support" at the main page of SUS Portal or contact SRM Helpdesk via Supplier Enquiry Form. 

SUS user ID and password will be provided once the Supplier Registration Questionnaire is approved and completed.

Supplier can apply additional SUS user ID by following the steps below:

1. Download SUS authorization form here.
2. Complete and scan the form (in PDF format)
3. Login into SUS portal and go to “Additional Company Data” tab
4. Upload the file in “Attachment”
5. Enter remarks at the “Vendor Notes” and “Submit Changes”
    

Initially, every supplier will receive only ONE SUS super user ID. Any additional requirements will depend on the size as well as internal controls within the Supplier company. For example, a big company may warrant for segregation of duties between procurement operations and finance. All these business justifications need to be specified in the application form for additional user IDs to be approved.

Temporary SUS User ID & password must be used to perform first-time login in order to access SUS portal effectively.
Refer to Supplier First Time Login user guide here.
 

Click "Get Support" at the SUS Portal landing page or kindly email to srm@tm.com.my for assistance.

"PO is issued and approved successfully, and PO output must in XML format."

Yes, a SUS Supplier must ensure that:

• ‘Pop Ups’ are NOT BLOCKED. This is to allow your system to open new screen/attachment
• 'Cookies’ are ENABLED. This is to allow your system to open downloaded attachments like Purchase Orders, Tender Specs, which will appear in PDF format.

For detailed steps on how to configure these, please refer to the respective User Guides and Online Demos here.
 

With the new implementation of SAP Ariba, there is no requirement to perform renewal for registration.

No, when you are onboard as SUS Supplier, all claim for PO created March 2011 onward need to use SRM e-Invoicing. Any further queries email to srm@tm.com.my.