14 Mar 2024
TM GLOBAL BAGS A DOUBLE WIN AT THE ASIAN TELECOM AWARDS 2024
KUALA LUMPUR, 5 March 2024 – TM Global, the domestic and international wholesale
business arm of TM, clinched top honours in two prestigious categories: Telecom Company of
the Year – Malaysia, and the Wholesale Company Initiative of the Year – Malaysia, at the Asian
Telecom Awards held in Singapore. This marks the second consecutive year TM Global has
received these accolades, solidifying its position as a leader in shaping the telecommunications
landscape within Malaysia and across Asia.
Khairul Liza Ibrahim, Executive Vice President of TM Global, said, "The awards underscore TM
Global’s efforts as a catalyst of digital adoption across industries and the nation’s 5G ecosystem.
Internationally, we serve as the gateway for businesses seeking to expand into ASEAN and vice
versa. TM Global plays a pivotal role in advancing AI implementation and platform-play services
and remains committed to driving innovation and bringing connectivity and digitalisation to all
corners of the country."
She further emphasised TM Global's transition from a traditional telco wholesaler to a digital
enabler, "Our strategic shift up the value chain has enabled us to deliver a versatile edge
ecosystem, empowering the next wave of technologies and applications. This recognition is a
reaffirmation of our work in pioneering digital solutions to transcend borders and driving
connectivity across the region."
TM Global’s initiatives continue to help narrow the digital divide and nurture digital opportunities
through the expansion of high-capacity connectivity infrastructure nationwide and the deployment
of two additional International Internet Gateways in East Malaysia. Internationally, TM Global
continued to bolster its connectivity strength, facilitate content distribution through TM Edge, and
expand its platform services to connect service providers worldwide with the vibrant ASEAN
market.
The Asian Telecom Awards, hosted by the Asian Telecom magazine, a publication of the global
Charlton Media Group, honours businesses and initiatives that are not only driving progress in
the telecom industry, but have also ignited transformative shifts that have reshaped the digital
landscape. These recognitions are a testament to TM Global’s ability to support regional and
international service providers through comprehensive digital infrastructure solutions, providing a
seamless gateway for their expansion into the region.
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MAYBANK ISLAMIC AND TM FORGE PARTNERSHIP TO DELIVER FIRST ISLAMIC BANKING AS A SERVICE SOLUTION POWERED BY 5G
KUALA LUMPUR, 15 FEBRUARY 2024: Maybank Islamic Berhad and TM, the nation’s leaders in Islamic banking and telecommunications, have forged a partnership to deliver the country’s first Islamic Banking as a Service (BaaS) solution powered by 5G. Designed for consumers and micro, small and medium enterprises (MSMEs), this collaboration combines the best of Maybank Islamic’s diverse financial services and TM’s recognised Uni5G Postpaid Biz mobile packages, creating seamless access and experiences for today’s digital customers. With local entrepreneurs and MSMEs to gain the most, Maybank Islamic and Unifi Business, TM’s digital business solutions arm, today launched their inaugural ‘Go Niaga’, a mobile business banking bundle to help businesses manage finances, improve incomes and offer digital payment options powered by secure 5G connectivity and networks. The bundle will address current market gaps among this segment, and enable businesses to better participate in e-Commerce and expand their customer reach. Dato’ Mohamed Rafique Merican, Maybank Islamic’s CEO, said, “This partnership between Malaysia's largest telecommunications company and the country's leading Islamic banking institution opens up unique opportunities for us in delivering Islamic banking services to customers. This partnership is a significant step forward in financial inclusion. By embedding Maybank Islamic’s BaaS solutions within Unifi Business’ platforms, previously unbanked or underbanked individuals and businesses will gain access to Maybank’s essential financial services and 5G mobile connectivity through TM’s cutting-edge technologies.” “While the technology originates from the BaaS concept, what makes it unique is its adherence to Islamic principles, making it the pioneering example of its kind in Malaysia. It combines modern technology with the ethical requirements of Islamic finance, providing innovative and faith-based financial services,” he said. Shanti Jusnita Johari, Chief Commercial Officer for Consumer Strategy & Business at Unifi, said, “MSMEs are a key growth engine for the nation’s economy. At present, this segment accounts for nearly 38% of Malaysia’s GDP, yet their potential is often dimmed by limited access to digital tools and financial services. This is even more apparent among underserved segments, micro and small businesses who face the most challenges in accessing financial services and digital innovations that are necessary to elevate their lives and livelihoods. “As a trusted partner to more than 400,000 MSMEs across the nation, we believe this partnership is a timely intervention to effectively address these challenges and help local businesses seize the opportunities of the digital economy. This partnership is the next milestone in our vision to become a digital powerhouse by 2030 and our mission to power a Digital Malaysia, improving businesses and communities through technology, and paving the way for a digitally inclusive nation,” Shanti shared. Highlights of Maybank Islamic and Unifi Business’ Go Niaga offering As the first bundle from Maybank Islamic and Unifi Business’ joint collaboration, the Go Niaga mobile business banking bundle aims to address the essential banking needs of local entrepreneurs and MSMEs. To help local businesses streamline their operations, the Go Niaga bundle offers: a) A lower minimum deposit of only RM 100 for customers to open an SME First Account-i – allowing them to clearly segregate their personal and business accounts that will help improve their long term credit rating. b) Payment acceptance facilities through Maybank Islamic’s QRPay Biz, and Tap2Phone – enabling cloud POS via mobile devices to facilitate digital / card payments. c) Credit Facilities including Maybank Islamic’s SME Digital Financing: Aspirasi Wanita Programme – providing more entrepreneurs access to funds that could help them stabilise and expand their business. d) Uni5G Postpaid Biz 39, Uni5G Postpaid Biz 55 and Uni5G Postpaid Biz 89 mobile plans bundled with free 5G mobile devices – ensuring secure access to financial services anywhere, anytime and bringing 5G capabilities to more communities. e) Cash rebates for Unifi Mobile bills when customers sign up and activate Maybank Tap2Phone merchant payment facility bundled with Uni5G Postpaid Biz packages. This initial offering will be made available from 21 February until 29 May 2024. Customers are welcome to visit selected Unifi Stores on Tuesdays, selected Maybank branches on Wednesdays and selected Pusat Ekonomi Digital (PEDi) nationwide on event days, to find out how they can benefit from these offerings. For more info, please visit maybank.my/goniaga or http://biz.unifi.com.my/goniaga
TM restores 85% of flood-impacted services and ramps up outreach to affected customers, communities and employees
Following up from the statement issued by Telekom Malaysia Berhad (TM) on December 19, 2021, we have since accelerated our focus on supporting the escalating needs of our customers, communities and employees impacted by the tragic event of the floods. As of today, 85% or 84,274 of our affected customers are now back online thanks to the exhaustive efforts made by TM’s engineering and support teams, enabling the successful restoration of our core services. We will continue this rigorous service restoration exercise to ensure the remainder of our customers are able to be connected soonest. For our affected customers, we have allocated: RM13 million to replace for free, damaged Customer Premise Equipment (CPE) and network components; A waiver of two (2) weeks subscription from customer bill estimated at RM5 million; and Credit term extension to 60 days to further ease the financial burden of customers. In the affected regions, TM has restored a majority of its impacted primary network sites. The flood had impacted more than 15 network sites and hill stations across four (4) states, due to power outages and in some areas, high water levels and severe road conditions, preventing our network team from accessing these locations. As part of the pledges made by members of the GLC/GLIC Disaster Response Network (GDRN) currently at RM58.4 million, the TM Board has allocated RM2 million in aid of the recovery, rebuilding and flood relief efforts. TM, via Yayasan TM (YTM) is also joint chair and secretariat for GDRN. Together with YTM, partner NGOs and the Malaysian Armed and rescue Forces, we have also distributed over 3,500 care packs consisting of hot meals, dry rations and hygiene items, and COVID-19 self-test kits provided by Pharmaniaga to the flood-stricken areas in Klang Valley and Hulu Langat. Our committed team of over 260 staff volunteers (TM Reaching Out Volunteers – TM ROVers) are currently assisting communities with the daunting task of cleaning up their homes, including 830 of our own employees whose premises have been damaged. TM will also ensure compensation via financial aid to the affected staffs, and the provision of temporary shelter at the MMU campus. Imri Mokhtar, Group Chief Executive Officer of TM said, “The immense challenges faced by fellow Malaysians during this unfortunate situation calls for corporations and businesses to come together to respond swiftly to alleviate the struggles of many, leveraging on our resources and means where possible.” “As co-lead of the GDRN, TM is grateful to serve alongside its members in addressing the needs of those trying to rebuild their lives in the aftermath. The worse may not be over, and TM is mindful of our role to support our customers, communities and employees as we recover as a nation.” “We appreciate the patience shown by all as we work hard to get our networks back up and running and ensure uninterrupted services in face of power shutdown and damaged equipment in some of our locations,” he added. TM will continue to play its aid and recovery efforts towards community wellbeing. More regular update is available on TM social media channels or visit our website https://unifi.com.my/unifi-alerts for updates.
TM helps local entrepreneurs in Perlis to meet their digital needs
“Program Usahawan Digital Bersama TM” is set to empower local entrepreneurs in Beseri and Padang Besar with digital tools Telekom Malaysia Berhad (TM), through TM Perlis and Kedah, today organised a special programme on digital awareness for local entrepreneurs in Beseri and Padang Besar at Dewan KEMAS, Alor Tampang, Beseri, Perlis. Aptly titled "Program Usahawan Digital Bersama TM", the programme was officiated by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia Malaysia. Also present were YB Rozieana Ahmad, Exco of Education, Human Resource Development, Science and Technology Innovation, Information Technology and Communications, Datuk Rozlan Mohamed, Regional Head Northern, TM, Anis Ahmad Mohd Ibrahim, State General Manager, TM Perlis and Kedah, as well as Azhar Abdul Rahman, State Office Director, Malaysian Communications and Multimedia Commission (MCMC). Speaking at the event, YB Datuk Zahidi said: "The Government continues to organise programmes skewed towards the development of digital economy, which are very relevant in today's new normal. In shifting the entrepreneurs to digital journey, it needs to be supported with the right skills and knowledge in ensuring the entrepreneurs' sustainability. Thus, we laud TM's initiatives such as today's event to increase the digital awareness and further promote the adoption of digital tools amongst the local entrepreneurs, including in sub-urban area." Meanwhile in his speech, Datuk Rozlan said that this programme reflects TM's commitment towards enabling the digital economy. "Digital is the way to go and "the name of the game" for businesses nowadays. So businesses, including local entrepreneurs need to keep abreast of and quickly adapt the digital technologies to stay ahead. Today's "Program Usahawan Digital Bersama TM" is among our initiatives to facilitate this and we are excited to play our role towards this end." "We have various solutions for entrepreneurs to get on board the digital journey to grow their business further. So, we really hope they will grab this opportunity to get business tips and know-how for their benefits. In addition, we are rapidly upgrading our network infrastructure in Beseri and Padang Besar to Fibre-to-the-home (FTTH) to enable communities in the areas to enjoy unifi high speed broadband services. This fits well with the Jalinan Digital Negara (JENDELA) action plan which aspires to deliver connectivity for all," he added. The overall network upgrading exercise for Perlis is expected to be fully completed by end of 2021. At the event, TM Perlis and Kedah also handed over its zakat contribution of RM250 each to 15 selected asnaf residing in Beseri reflecting its caring side to the communities.
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