31 May 2021

Thank you Malaysia! unifi hits 2 Million customers mark!

Thank you Malaysia! unifi hits 2 Million customers mark! Article Header
TM
UNIFI

unifi celebrates the momentous milestone with exclusive offerings for its customers.

unifi as the nation's leading convergence and digital connectivity enabler today announced an exciting milestone of surpassing the 2 million customers mark, attained through the continued support and confidence from its beloved customers nationwide. In celebration of reaching these momentous record, unifi is offering FREE content viewing and connectivity solution as rewards to show their utmost gratitude to all of the customers for choosing and trusting the brand over the years.

Anand Vijayan, Chief Commercial Officer, Telekom Malaysia Berhad (TM) said: "We are celebrating this key milestone because of you, our dear customers. Thank you for your continued support, confidence and trust in unifi. You are the motivation that keeps us striving to constantly deliver the best experience for our customers. As a token of appreciation, we are bringing Olympic Games Tokyo 2020 broadcast on unifi TV to all our customers for FREE. On the other hand, we understand that in this period of time, more people are at home and seamless connectivity experience is critical. Hence, we would like to offer free Wi-Fi optimisation consultancy services from our unifi Elite team to further enhance their internet experience at home. Not to forget, all our existing customers can enjoy the unlimited unifi Mobile postpaid plan at RM59/month with no contract. This is our way of saying thank you for choosing unifi as your digital lifestyle enabler."

unifi maintains its convergence leadership with strong and consistent growth in its customer base. Its compelling #unifiyourworld total convergence proposition provides the best customer value for access (Home Broadband solutions and Mobile), unifi TV and lifestyle needs (unifi Plus Box, Mesh Wi-Fi, etc.) – for an improved overall internal experience at home and beyond under a single subscription. WiFi optimisation via the use of Mesh WiFi offered by the convergence package helps to enhance customer experience. unifi also accelerated its Streamyx migration programme to enable more customers enjoy higher speed broadband.

"Our mission has always been to fuel the best experience and best value for both consumers and business customers. In this unprecedented time, when uninterrupted connectivity is needed more than ever, unifi has proactively met the target set by the Government under Jalinan Digital Negara (JENDELA). TM via unifi is going all out to expand the connectivity and reach to sub-urban and rural areas supported by the higher number of ports deployed and wider fiber network roll-out as well as via fit-for-purpose technologies under the JENDELA programme to ensure no one is left behind. We have also surpassed our 1Q2021 JENDELA target when we achieved 141% of our commitment, befitting our role as the nation's connectivity and digital infrastructure provider," he added.

In celebrating its 2 million customer's milestone, unifi is offering:

1)    FREE viewing of the Olympic Games Tokyo 2020 to all existing customers, which will be aired from 23 July to 8 August 2021. Existing unifi customers can enjoy the 33 sports and 339 events on 13 HD channels on unifi TV via set-top-box or unifi Plus Box. Customers without unifi TV subscription can view the games through unifi PlayTV app.

2)    FREE home Wi-Fi consultation by unifi Elite team, a team of Internet experts that provide professional assessment and consultation to optimise wireless coverage at customers' premises. This limited-time offer worth RM120 per visit is open for the first 100 customers while customers on the unifi 500Mbps and unifi 800Mbps plans can receive free Wi-Fi consultation until the end of the year. Interested unifi Home customers can book the slot by completing the online form at unifi.com.my/bookunifielite.

3)    The unlimited unifi Mobile 99 plan is now offered at RM59 only, which includes unlimited calls, data, and texts, and a FREE 10GB LTE hotspot pass. The no-contract plan is exclusively for Home Broadband customers, while those without any Home Broadband plan with us can subscribe to the plan at the same price with a 12-months contract.

As Malaysia's pioneer nationwide broadband provider, unifi has been playing an active role in every moment of their consumers' lives and is committed to continuing this journey. With the trust and support from customers across all walks of life, unifi strives to be the best broadband service provider to all Malaysians.

To enjoy these exclusive offerings, visit unifi.com.my/thankyou2million.

YOU MAY ALSO LIKE

28 May 2024
Unifi Launches UniVerse, Presenting Its Best Convergence Offerings for Today’s Digital Customers

KUALA LUMPUR, 27 MAY 2024 – Unifi launches UniVerse, a suite of its best convergence offerings for home internet, mobile, entertainment and lifestyle solutions to meet the diverse needs of today’s digital customers. UniVerse enhances customer value, experience, and convenience by offering integrated fixed-mobile and fixed-content solutions that deliver great savings, unparalleled connectivity, and top-tier after-sales support. These innovative packages also incorporate Unifi's lifestyle solutions for smart home, smart devices, online gaming, and beyond. Anand Vijayan, TM’s Chief Business & Consumer Officer, said, “UniVerse is our most comprehensive suite of packages, integrating connectivity, entertainment, and lifestyle solutions for home, work and play. As the champion of convergence in Malaysia, these new offerings enable connected communities, reflecting TM’s aspiration to become a Digital Powerhouse by 2030, and advancing our nation towards its next digital evolution.” Unifi’s UniVerse Packages UniVerse brings together Unifi's award-winning connectivity, entertainment, and lifestyle solutions suited to the needs of diverse customers. Featuring 19 international streaming apps and 77 premium channels, Unifi TV is the largest platform for converged entertainment offerings in Malaysia. UniVerse’s lifestyle offerings encompass a diverse array of devices and smart home features, such as Smart Motion Sensors, Outdoor Security Wi-Fi Cameras and Smart Speakers, that provide immersive digital experiences at home and on-the-go. Ensuring excellent customer experience, Unifi will provide 24-hour service restoration, convenient Easy-Fix solutions and Proactive Service Alerts via the MyUnifi app, as well as hands-on support from the Unifi Elite Crew . Unifi was recently recognised with Ookla's Fastest Wi-Fi Provider in Malaysia award, and Open Signal's recognition of Unifi Mobile as the World's No.1 Fastest 5G Download Speed provider. Details of Unifi’s UniVerse Packages For individuals, UniVerse offers a limited-time promotion package of Unifi Home 300Mbps with UNI5G Postpaid 39, and a 24-month Netflix subscription on us, priced at RM169.00 (normal price at RM206.00). For families, UniVerse offers the most affordable entertainment package with Unifi Home 300Mbps and Unifi TV Family Pack, priced at RM159.00 (normal price at RM199.00). The package includes 77 premium channels and 6 streaming apps including Unifi TV, HBO GO, BBC Player, beIN SPORTS CONNECT, SPOTV NOW and SIAR. For tech-enthusiasts, UniVerse offers a Smart Home premium pack. This includes a full home surveillance plan with TP-Link Smart Hub with Chime, TP-Link Smart Motion Sensor, two TP-Link Smart Door/Window Sensors, TP-Link AI Home Security Wi-Fi Camera Premium, TP-Link Outdoor Security Wi-Fi Camera and Xiaomi Smart Speaker IR Control. Existing Unifi customers can elevate their experience by subscribing to the Unifi Smart Home package starting from RM16.00 on top of their current plans. Meanwhile, new customers can subscribe to this package with Unifi Home 300Mbps for RM159.00 (normal price at RM176.50). The package offers professional installation and 24/7 customer service support by Unifi’s Elite Crew. For more information, visit https://unifi.com.my

22 Jul 2022
New exclusive through unifi TV: Lionsgate play treats Malaysian viewers with premium content

​Starting July until 12th October 2022, all new and existing unifi TV Packs subscribers (Ultimate Pack, Varnam Plus Pack, Aneka Plus Pack and Ruby Plus Pack) can enjoy 90-day access to Lionsgate Play for free when they activate it through https://activate.unifi.com.my/lgp/.   Introduced to Malaysian audiences in October last year, the international streaming platform offers unique blockbuster movies, premium originals, old favourites and binge-worthy TV shows that resonate with urban audiences between the ages of 25 to 45. From action, drama, and romance to thrillers and comedy, Lionsgate Play Malaysia in partnership with unifi TV offers several exclusive premium titles for the whole family. Anand Vijayan, TM’s Chief Commercial Officer and EVP, unifi said, “The inclusion of Lionsgate Play with unifi TV Packs provides comprehensive streaming entertainment for multi-generational audiences both at home and on the go. “With Malaysian households often made up of extended, multi-lingual families, this offering caters to the preferences of all members of a family – bringing something for everyone all within a single subscription.” “We are pleased to be the exclusive partner of Lionsgate Play in Malaysia and to bring more international content to our shores. Available via mobile app, web browser and unifi Plus Box, our subscribers can stream world-class content anytime, anywhere and on any smart device,” he added. Amit Dhanuka, EVP, Lionsgate said, “We are glad to further strengthen our relationship with unifi by amping up exclusive global entertainment on the Lionsgate Play platform in Malaysia. The upcoming titles stands testament to the bespoke content that we aim to provide Malaysian viewers. The current releases and our vast premium library encapsulate an array of genres including drama, action, thriller and more, that cater to local audience preferences.” Lionsgate Play releases new titles every Friday and provides highly curated playlists for audiences to choose from so they can ‘Play More and Browse Less’. This addresses one of the biggest challenges for busy working adults who often wonder what to watch next and may often spend more time browsing for content than actually enjoying it. unifi subscribers will now be able to enjoy these brand new exclusive titles, available only on Lionsgate Play:TV Series:Gaslit – A political thriller based on the Watergate Scandal involving US President Richard Nixon from 1972 to 1974, Gaslit tells the story from five months before the infamous break-in at the DNC headquarters. Nominated for four Emmy Awards in 2022, the series stars Hollywood’s leading names – Julia Roberts, Sean Penn, and Dan Stevens.The “Power” franchise – James "Ghost" St. Patrick is a wealthy New York nightclub owner who has it all, catering to the city's elite while also living a double life as a drug kingpin. Created by Courtney A. Kemp and executive producer Curtis “50 Cent” Jackson, this popular crime series has run for six seasons with three additional chapters – perfect for a crime-thriller binge fix.Becoming Elizabeth – the untold story of England’s most iconic Queen, long before she ascended the throne. Henry VIII’s death throws a young orphaned Elizabeth Tudor into the unpredictable and dangerous English court. As her 9-year-old brother is crowned king, Elizabeth can either become a pawn or player.Gomorrah – based on Robert Saviano’s best-selling novel of the same name, and directed by Marco D’Amore and Italian film director Claudio Cupellini, this acclaimed show explores organised crimes in Italy, putting audiences at the edge of their seat. The show stars Marco D'Amore, Salvatore Esposito, Arturo Muselli, Ivana Lotito, and Andrea Di Maria.Movies:Corrective Measures – a sci-fi movie set in the world's most dangerous maximum-security penitentiary, tensions among inmates and staff heighten, leading to anarchy. The gripping story stars Bruce Willis and Michael Rooker, and is written, produced and directed by Sean O'Reilly based on the graphic novel by Grant Chastain.  Vendetta – when his daughter is brutally murdered, William Duncan takes the law into his own hands. After killing the street thug directly responsible for her death, he finds himself in a war with the thug's brother and his gang, who are equally hell-bent on getting revenge for their fallen member. Another Bruce Willis film, the movie also stars Thomas Jane and Theo Rossi.Jungle Cry – a riveting sports drama based on the real-life story of Indian rugby coach Rudraksh Jena of Bhubaneswar's Kalinga Institute of Social Sciences (KISS), who guided a team of 12 rural Odisha boys to a historic victory in the Junior Rugby World Cup in England in 2007. Starring Abhay Deol and Emily Shah, the film is helmed by Sagar Ballary. “With curated content from around the world, Lionsgate Play offers great value entertainment to Malaysian audiences, providing a variety of choices that the whole family can enjoy. Coupled with other unifi TV Packs, we are bringing streaming services to the next level – creating a new entertainment experience for customers of all ages,” concluded Anand.

27 May 2022
TM One-UC Tati collaboration to enhance Terengganu’s tech research and development; enables education equity for students in the state

The Master Services Agreement (MSA) between TM & UC TATI will enable the digital transformation initiatives of this state government university college TM One, the enterprise and public sector business solutions arm of Telekom Malaysia (TM), has signed a Master Services Agreement (MSA) with University College Terengganu Advanced Technical Institute (UC TATI) to provide high speed managed data and Internet services at its Teluk Kalong Kemaman Campus and Kuala Terengganu City Campus respectively, for the benefit and use by the students, lecturers and staff. The partnership, which includes a complete end-to-end package of both Wide Area Network and Local Area Network effectively enables wireless connectivity throughout the campuses, and is part of the Terengganu-based institution's efforts to enhance its digital research and development field, as well as delighting student experiences post pandemic. In particular, TM One’s high-speed Internet services will support the Terengganu Big Data Institute (BDIT) located at UC TATI to conduct research and activities related to public data for the university college and the Terengganu State Government. With this, TM One enables UC TATI to explore new digital technologies such as Cloud-Based Services, Public Data and Disaster Recovery Centres that will enhance student learning as well as potentially serve the local Government and surrounding communities. General Manager of State Sales for TM One, Jamalullail Mohd said, “This agreement symbolises the strong partnership between TM One and UC TATI to provide next gen connectivity services for more contextual teaching and learning experiences to students. The accelerated adoption of digitisation has impacted the lives of Malaysians everywhere, with access to fast and reliable Internet services becoming a necessity in households, workplaces and learning institutions. This collaboration ensures educational equity and equal access to students from all parts of the country and we are pleased to support UC TATI in their transformation.” "This collaboration will also be a catalyst for UC TATI in its digital transformation journey and is among the first steps for us to meet the IR 4.0 revolution. In addition to enhancing our research and development efforts into Big Data and other key technologies, this Internet service will enhance the university's operational efficiency, teaching and learning, and overall student experiences – especially for those who are resident on-campus. Working with TM One enables us to improve our capabilities and the quality of our services in these fields and to bring our institution into the next phase of its growth," explained Professor Dr. Anuar Bin Ahmad, Rector of UC TATI.

NEWSLETTER

Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!​