Telekom Malaysia Berhad (TM) signed its twelfth (12th) Collective Agreement (CA) last week, on 24 August 2022, with the National Union of Telecommunications Employees (NUTE) for the period of 2022-2024. Consecutively, the CA was also signed between NUTE and TM's subsidiaries, namely Telekom Sales & Services Sdn Bhd, TM Info-Media Sdn Bhd, GITN Sdn Bhd and TM R&D Sdn Bhd.
About 8,000 non-executive employees in Peninsular Malaysia and Labuan were covered by this CA. It includes employment enhancements for various terms and conditions, including salary adjustment and cost of living allowances among others. It is also aimed to enhance and boost employees’ productivity and work performance.
Representing TM Group for the CA signing was Imri Mokhtar, Group Chief Executive Officer and Sarinah Abu Bakar, Chief Human Capital Officer while NUTE was represented by its President, Mohd Jafar Abd Majid, and Mohamad Farid Mohamad Daud, General Secretary of NUTE. The signing ceremony was also witnessed by Tan Sri Mohammed Azlan Hashim, Chairman of TM.
“The new CA demonstrates TM’s unwavering commitment and strong industrial partnership with NUTE towards the well-being of our employees. Our people – Warga TM, is the impetus behind our achievements, they are the engine driving TM’s performance. It is hoped that the harmonious relationship between both parties will fuel the continuous growth of TM, inculcating a high-performance working culture and realise TM’s aspiration to become a Human-Centred Tech Company,” said Imri Mokhtar, TM’s Group Chief Executive Officer.
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TM's decision to exit menara KL concession
Telekom Malaysia Berhad ("TM" or "the Group") wishes to clarify that Menara KL ("MKL" or "Tower") is owned by the Government while the operations and maintenance of the tower is granted under a concession. TM via its wholly owned subsidiary, Menara Kuala Lumpur Sdn. Bhd. (MKLSB) had undertaken the concession since 1996. As part of its business transformation programme, TM is focusing its efforts and resources on strengthening its core business of telecommunications and technology. After due consideration on the change in the business nature of MKL, from telecommunications services to tourism and hospitality, TM has decided in October 2021 not to renew the MKL concession and informed the Government accordingly. Subsequently in 2022, the selection process of the new Concessionaire was then taken up by the Government upon which TM was informed on the appointed company to take over the shares of MKLSB and the MKL concession. MKLSB shall continue to operate the concession and ensure the continuity of MKL operations for the Malaysian public, including international visitors. Employees will remain employed with MKLSB under the new Concessionaire for a minimum period of 3 years. This is to ensure their welfare is protected in this transition. In TM’s 3Q 2022 financial announcement to Bursa Malaysia, a reference was made in the subsequent changes to shareholding in MKLSB. TM practices good governance and transparency in our business undertakings to preserve the interest of our customers and stakeholders. TM will provide our full cooperation and disclosures as required by the authorities. Building on our commitment to enable a Digital Malaysia, TM will continue to deliver the best telco and technology services for the community, businesses, Government and industry.

TM Global Expands Network Infrastructure To Boost High-Speed Connectivity For Sabah And Sarawak
KUALA LUMPUR, 30 October 2023 – TM Global, the wholesale domestic and international business arm of TM, today announced the successful deployment of two additional International Internet Gateways (IGW) in Sabah and Sarawak. These IGWs will serve as crucial hubs for international Internet traffic exchange, reflecting the business’ commitment to continuously expand its local network infrastructure and offer high-speed Internet connectivity in East Malaysia. This network expansion will enable TM’s customers in East Malaysia and the neighbouring region to access global internet traffic via the most efficient route. By reducing the need to route traffic back to West Malaysia, these IGWs will significantly enhance connectivity speed and reliability for businesses, service providers and their end-customers. The two IGWs are located in Penampang (Sabah) and Stampin (Sarawak), strengthening TM Global’s existing Internet Exchange (IX) nodes across Sabah and Sarawak. The existing nodes in Sabah are in Kota Kinabalu, Inanam, Elopura, Menggatal and Putatan. Meanwhile, in Sarawak the nodes are in Kuching, Bintulu, Miri, Petra Jaya, Kuala Baram and Tabuan Jaya. Commenting on the initiative, Khairul Liza Ibrahim, TM Global’s Executive Vice President said, “As a strategic partner to enable Malaysia’s digital agenda, the deployment of these new IGWs reinforces our mission to connect Malaysia globally. “More importantly, these IGWs help bridge the digital divide between urban and rural areas in Sabah and Sarawak, benefitting densely populated areas and enhancing Internet coverage for communities in smaller towns and remote locations. This will help drive digital opportunities for education, job prospects and entrepreneurship that will uplift these communities into the digital economy. “This amplified network reach also empowers TM Global to curate a more enriched digital experience, facilitating the global dissemination of substantial content at faster speeds while minimising latency. This advancement aligns with the progressive trajectory of 5G technology, demonstrating our unwavering dedication to position Malaysia as a trusted digital hub within the ASEAN region,” she concluded.
TM Bags Dual Platinum Wins at the Putra Brand Awards 2023
KUALA LUMPUR, 23 January 2024 – TM is proud to receive the prestigious Platinum Award in the Communication Networks category at the recent Putra Brand Awards 2023. This accolade is further elevated by the simultaneous achievement of its educational arm, Multimedia University (MMU), which also secured the Platinum Award in the Education & Learning category. The Platinum Award in the Communication Networks category underscores TM’s position as a trusted provider of superior connectivity and innovative solutions in the telecommunications sector. This recognition from one of the region's most respected award platforms reflects TM’s commitment to quality, customer satisfaction, and technological advancements. MMU’s success in winning the Platinum Award in the Education and Learning category signifies TM’s diverse capabilities and its strong foothold in the educational sector. As a leading institution, MMU is at the forefront of integrating advanced technology and research in education, shaping future generations with its pioneering initiatives. Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “These awards are a clear reflection of our commitment to realising our brand promise ‘Your Next is Now’ and they mark a significant milestone on our strategic path in becoming a digital powerhouse by 2030. They validate our efforts to deliver excellence in every aspect of our work. It not only celebrates our excellence in telecommunications but also highlights our impactful contribution to education. We are thankful to our customers, partners, and especially the voters, whose continuous support has been pivotal in achieving this honour.” The Putra Brand Awards, distinguished for highlighting brand strength based on consumer preference, involve a stringent selection process that emphasises consumer trust and brand excellence. Winning in two distinct categories demonstrates TM’s versatile expertise and leadership in multiple domains. TM sincerely appreciates all its customers and stakeholders for their loyalty and trust, which have been instrumental in achieving these awards. These accolades reinforce TM’s dedication to maintaining the highest standards in both its telecommunications services and educational endeavours.