07 Sep 2022
TM reinforces commitment for employee welfare & safety; signs new Collective Agreement with NUTE for 2022-2024
Telekom Malaysia Berhad (TM) signed its twelfth (12th) Collective Agreement (CA) last week, on 24 August 2022, with the National Union of Telecommunications Employees (NUTE) for the period of 2022-2024. Consecutively, the CA was also signed between NUTE and TM's subsidiaries, namely Telekom Sales & Services Sdn Bhd, TM Info-Media Sdn Bhd, GITN Sdn Bhd and TM R&D Sdn Bhd.
About 8,000 non-executive employees in Peninsular Malaysia and Labuan were covered by this CA. It includes employment enhancements for various terms and conditions, including salary adjustment and cost of living allowances among others. It is also aimed to enhance and boost employees’ productivity and work performance.
Representing TM Group for the CA signing was Imri Mokhtar, Group Chief Executive Officer and Sarinah Abu Bakar, Chief Human Capital Officer while NUTE was represented by its President, Mohd Jafar Abd Majid, and Mohamad Farid Mohamad Daud, General Secretary of NUTE. The signing ceremony was also witnessed by Tan Sri Mohammed Azlan Hashim, Chairman of TM.
“The new CA demonstrates TM’s unwavering commitment and strong industrial partnership with NUTE towards the well-being of our employees. Our people – Warga TM, is the impetus behind our achievements, they are the engine driving TM’s performance. It is hoped that the harmonious relationship between both parties will fuel the continuous growth of TM, inculcating a high-performance working culture and realise TM’s aspiration to become a Human-Centred Tech Company,” said Imri Mokhtar, TM’s Group Chief Executive Officer.
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MAYBANK ISLAMIC AND TM FORGE PARTNERSHIP TO DELIVER FIRST ISLAMIC BANKING AS A SERVICE SOLUTION POWERED BY 5G
KUALA LUMPUR, 15 FEBRUARY 2024: Maybank Islamic Berhad and TM, the nation’s leaders in Islamic banking and telecommunications, have forged a partnership to deliver the country’s first Islamic Banking as a Service (BaaS) solution powered by 5G. Designed for consumers and micro, small and medium enterprises (MSMEs), this collaboration combines the best of Maybank Islamic’s diverse financial services and TM’s recognised Uni5G Postpaid Biz mobile packages, creating seamless access and experiences for today’s digital customers. With local entrepreneurs and MSMEs to gain the most, Maybank Islamic and Unifi Business, TM’s digital business solutions arm, today launched their inaugural ‘Go Niaga’, a mobile business banking bundle to help businesses manage finances, improve incomes and offer digital payment options powered by secure 5G connectivity and networks. The bundle will address current market gaps among this segment, and enable businesses to better participate in e-Commerce and expand their customer reach. Dato’ Mohamed Rafique Merican, Maybank Islamic’s CEO, said, “This partnership between Malaysia's largest telecommunications company and the country's leading Islamic banking institution opens up unique opportunities for us in delivering Islamic banking services to customers. This partnership is a significant step forward in financial inclusion. By embedding Maybank Islamic’s BaaS solutions within Unifi Business’ platforms, previously unbanked or underbanked individuals and businesses will gain access to Maybank’s essential financial services and 5G mobile connectivity through TM’s cutting-edge technologies.” “While the technology originates from the BaaS concept, what makes it unique is its adherence to Islamic principles, making it the pioneering example of its kind in Malaysia. It combines modern technology with the ethical requirements of Islamic finance, providing innovative and faith-based financial services,” he said. Shanti Jusnita Johari, Chief Commercial Officer for Consumer Strategy & Business at Unifi, said, “MSMEs are a key growth engine for the nation’s economy. At present, this segment accounts for nearly 38% of Malaysia’s GDP, yet their potential is often dimmed by limited access to digital tools and financial services. This is even more apparent among underserved segments, micro and small businesses who face the most challenges in accessing financial services and digital innovations that are necessary to elevate their lives and livelihoods. “As a trusted partner to more than 400,000 MSMEs across the nation, we believe this partnership is a timely intervention to effectively address these challenges and help local businesses seize the opportunities of the digital economy. This partnership is the next milestone in our vision to become a digital powerhouse by 2030 and our mission to power a Digital Malaysia, improving businesses and communities through technology, and paving the way for a digitally inclusive nation,” Shanti shared. Highlights of Maybank Islamic and Unifi Business’ Go Niaga offering As the first bundle from Maybank Islamic and Unifi Business’ joint collaboration, the Go Niaga mobile business banking bundle aims to address the essential banking needs of local entrepreneurs and MSMEs. To help local businesses streamline their operations, the Go Niaga bundle offers: a) A lower minimum deposit of only RM 100 for customers to open an SME First Account-i – allowing them to clearly segregate their personal and business accounts that will help improve their long term credit rating. b) Payment acceptance facilities through Maybank Islamic’s QRPay Biz, and Tap2Phone – enabling cloud POS via mobile devices to facilitate digital / card payments. c) Credit Facilities including Maybank Islamic’s SME Digital Financing: Aspirasi Wanita Programme – providing more entrepreneurs access to funds that could help them stabilise and expand their business. d) Uni5G Postpaid Biz 39, Uni5G Postpaid Biz 55 and Uni5G Postpaid Biz 89 mobile plans bundled with free 5G mobile devices – ensuring secure access to financial services anywhere, anytime and bringing 5G capabilities to more communities. e) Cash rebates for Unifi Mobile bills when customers sign up and activate Maybank Tap2Phone merchant payment facility bundled with Uni5G Postpaid Biz packages. This initial offering will be made available from 21 February until 29 May 2024. Customers are welcome to visit selected Unifi Stores on Tuesdays, selected Maybank branches on Wednesdays and selected Pusat Ekonomi Digital (PEDi) nationwide on event days, to find out how they can benefit from these offerings. For more info, please visit maybank.my/goniaga or http://biz.unifi.com.my/goniaga
TM supports affected small businesses and communities through “Inisiatif Tolong Menolong”
Reaching out to more than 140 SME businesses and 14,000 families nationwide as part of the ongoing Malaysia Prihatin movement. Telekom Malaysia Berhad (TM) stays committed to its efforts in lending support and aid to affected Small and Medium Enterprise (SME) businesses and communities during this challenging period of COVID-19 pandemic. In view of the immense impact of this unprecedented period, Yayasan TM (YTM), TM's social impact-based foundation and also its Corporate Responsibility arm, embarked on a food bank programme called "Inisiatif Tolong Menolong", as part of the ongoing "Malaysia Prihatin" movement. The two (2) months programme is aimed at supporting local SME businesses such as grocery stores, sundry shops and restaurants as well as community groups in need including B40 families and the homeless, who are affected by the pandemic and enforcement of Movement Control Order (MCO). For this initiative, YTM works with TM's state offices nationwide to identify the local SMEs and provide the beneficiaries with basic necessities to alleviate their burden during this challenging time. Izlyn Ramli, Director of YTM shared: "We understand that the MCO is necessary to keep Malaysians safe during this pandemic, but it brought its own challenges to our livelihood. This is where YTM and TM Group continue to lend our helping hand wherever possible, embracing the spirit of "Malaysia Prihatin" and #kitajagakita. Apart from other ongoing initiatives to help the nation bounce back, we have embarked on this nationwide "Inisiatif Tolong Menolong" that adopts a two-pronged approach – providing basic necessities to those in need by purchasing the items from the local SME businesses in the vicinity. This will help the beneficiaries while at the same time assisting in the survival of the affected local SMEs. We hope this humble assistance can make life and business easier for them, and they have a chance to rebuild their lives together." "We are also very grateful for the great support and cooperation from the TM state offices and our various stakeholders on the ground who have worked tirelessly to make this initiative a success," Izlyn concluded. The initiative, kicked off on 20 August 2021 nationwide, is set to benefit more than 140 SME businesses, which were selected as collection points for the identified 14,000 families to get their basic food supplies in their respective areas. This programme is also part of the collective humanitarian efforts of the GLC/GLIC Disaster Response Network (GDRN), for which YTM is co-chair together with Khazanah Nasional Berhad's Yayasan Hasanah, under Ministry of Finance (MOF)-GDRN PERMAI Relief Fund 2021; a matching grant announced under Initiative 6 of Pakej Bantuan Perlindungan Ekonomi & Rakyat Malaysia (PERMAI) to provide immediate relief to those adversely impacted by the COVID-19 pandemic and natural disaster. Earlier this year, TM had disbursed RM1.5 million of the TM's MOF-GDRN PERMAI Relief Fund 2021 via 17 NGOs nationwide and benefited more than 10,000 families from various backgrounds. Also under this fund, working together with Persatuan OKU Sentral and GDRN partners, TM has recently contributed a month's supply of food for front-liners and volunteers working at a Drive-Through Vaccine Center (PPV) specifically for the special needs community, including their guardians and senior citizens in Johor Bahru. To date, the TM Group including YTM has extended close to RM20 million through various initiatives to ease the lives of affected communities, and in continuous support of Malaysia's nation-building and community welfare agenda in these challenging times. YTM joins all Malaysians in prayer for the safety and health of the nation, together may we return stronger.
TM R&D wins prestigious MSC Malaysia APICTA 2018 for the innovation of Smart Safety Helmet
Places TM R&D as the Champion of Research & Development in 2018 TM Research & Development (TM R&D), the research arm and a wholly-owned subsidiary of Telekom Malaysia Berhad (TM) recently won the Cross Category: Research & Development for its innovative Smart Safety Helmet during the 19th MSC Malaysia Asia Pacific ICT Awards (MSC Malaysia APICTA) 2018 organised by the National ICT Association of Malaysia (PIKOM). Winning this prestigious award places TM R&D as the champion of Research & Development in 2018. In addition, TM R&D has been selected to represent Malaysia in the Cross Category: Research & Development at the International APICTA Awards 2018 in Guangzhou, China. Present to accept the award was Dr. Sharlene Thiagarajah, Chief Executive Officer of TM R&D. Developed by TM R&D, Smart Safety Helmet is a data driven smart industrial or safety helmet, an Internet of Things (IoT) solution that provides live, wireless monitoring and array of sensors including accident impact and geolocation which can be used to perform various analysis towards creating a safer worksite. It sends telemetry to the cloud and processes the data for the benefit of the employer as well as the staff. It has all the safety helmet features, location tracking services, attendance, violation detection and a video camera for remote coaching and emergency observation of the workforce. This Smart Safety Helmet innovation is the first Smart Safety Helmet in Malaysia and it is now ready to be deployed for industry players across various sectors such as Oil & Gas, Construction, Chemical & Manufacturing Industry and many more. Commenting on the milestone achievement, Datuk Bazlan Osman, Acting Group Chief Executive Officer of TM said, “We are excited and thrilled to know that TM R&D has won the award. It was such a great honour and it is the first of many other innovations that will be introduced by our R&D arm. We are certainly proud of this recognition and TM R&D’s outstanding achievement in the ICT industry.” “TM will continue to introduce more innovative and converged propositions to empower Smarter Living, Smarter Businesses, Smarter Cities, Smarter Communities and a Smarter Nation - delivering a seamless digital experience and integrated business solutions to cater to individual lifestyle and business communication needs - towards making “Life and Business Easier for a Better Malaysia”,” he added. Meanwhile, Dr. Sharlene shared, “It is indeed a proud moment for us at TM R&D, as well as for TM Group. We have received tremendous interest for its novel design and unique key features that promote safety and collaboration while working on the field, regardless of industry. The invention of this smart helmet without doubt will increase operational efficiency at the work place and enhance productivity level of the workforce.” The Smart Safety Helmet started off as a challenge in speed and innovation, where the team worked towards creating a first working prototype within two (2) weeks. It later became part of one of the five (5) pillars of smart solutions under the Memorandum of Understanding (MOU) signed between TM and Petronas to increase operational excellence and enhance customer experience. Gaining huge interests from large corporations, the Smart Safety Helmet was invited to be featured at the recent 4th Malaysia Oil & Gas Services Exhibition and Conference (MOGSEC) as part of TM’s product showcase. MSC Malaysia APICTA provides recognition to outstanding achievements of individuals, students, entrepreneurs, SMEs and organisations with operations in Malaysia who have contributed to the development of the MSC Malaysia initiatives or in building applications and services for the benefit of Malaysia. It recognises creativity, innovation, and excellence in the Malaysian ICT arena. MSC Malaysia APICTA also provides an opportunity and an ideal environment for individuals and companies to gain local, regional and international exposure through on-going promotional activities, and through participation at the international Asia Pacific ICT Alliance Awards (APICTA). Winners of the MSC Malaysia APICTA Awards will represent Malaysia at the annual International APICTA Awards. For more information about TM R&D and its products and services, log on to www.tmrnd.com.my
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