27 May 2022
TM One-UC Tati collaboration to enhance Terengganu’s tech research and development; enables education equity for students in the state
The Master Services Agreement (MSA) between TM & UC TATI will enable the digital transformation initiatives of this state government university college
TM One, the enterprise and public sector business solutions arm of Telekom Malaysia (TM), has signed a Master Services Agreement (MSA) with University College Terengganu Advanced Technical Institute (UC TATI) to provide high speed managed data and Internet services at its Teluk Kalong Kemaman Campus and Kuala Terengganu City Campus respectively, for the benefit and use by the students, lecturers and staff.
The partnership, which includes a complete end-to-end package of both Wide Area Network and Local Area Network effectively enables wireless connectivity throughout the campuses, and is part of the Terengganu-based institution's efforts to enhance its digital research and development field, as well as delighting student experiences post pandemic.
In particular, TM One’s high-speed Internet services will support the Terengganu Big Data Institute (BDIT) located at UC TATI to conduct research and activities related to public data for the university college and the Terengganu State Government.
With this, TM One enables UC TATI to explore new digital technologies such as Cloud-Based Services, Public Data and Disaster Recovery Centres that will enhance student learning as well as potentially serve the local Government and surrounding communities.
General Manager of State Sales for TM One, Jamalullail Mohd said, “This agreement symbolises the strong partnership between TM One and UC TATI to provide next gen connectivity services for more contextual teaching and learning experiences to students. The accelerated adoption of digitisation has impacted the lives of Malaysians everywhere, with access to fast and reliable Internet services becoming a necessity in households, workplaces and learning institutions. This collaboration ensures educational equity and equal access to students from all parts of the country and we are pleased to support UC TATI in their transformation.”
"This collaboration will also be a catalyst for UC TATI in its digital transformation journey and is among the first steps for us to meet the IR 4.0 revolution. In addition to enhancing our research and development efforts into Big Data and other key technologies, this Internet service will enhance the university's operational efficiency, teaching and learning, and overall student experiences – especially for those who are resident on-campus. Working with TM One enables us to improve our capabilities and the quality of our services in these fields and to bring our institution into the next phase of its growth," explained Professor Dr. Anuar Bin Ahmad, Rector of UC TATI.
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As nation shows encouraging signs of recovery, TM posts strong results for first nine months of 2021 revenue up 6.8%, net profit increases 7.7%
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Supporting the Government's push to digitalise MSMEs, unifi registered encouraging increase of productivity and digital tools utilisation amongst its 375,000 MSME customers, leveraging the Government's Digitalisation Grant. Focusing on enhanced customer experience Customer experience remains our key focus across all segments and we continue to introduce new experience features and improvements in this area. For unifi customers, we continue to innovate and improve in the management of user experience. We now provide customers with a proactive early detection and intervention support for broadband connectivity and ensuring fast resolution of service. As a market leader, TM commits to a continued focus on customer experience, with progressive releases of more new experience leveraging on analytics. TM WHOLESALE was recently awarded the Best Asia Pacific Zero Outage Supplier by T-Systems amidst intense competition from other established telcos in the region. 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TM ONE COLLABORATES WITH PLANMALAYSIA TO ACCELERATE LOCAL SMART CITIES
KUALA LUMPUR, 29 NOVEMBER 2023 – TM One, the enterprise and government sector business solutions arm of TM, has entered into a collaboration with PLANMalaysia to enable local city councils harness smart innovations and create sustainable, efficient, and connected urban communities. The collaboration is the next phase in TM One’s efforts to accelerate the nation’s smart city aspirations and improve urban living across the country. As part of this collaboration, 29 local councils that were awarded as part of the Malaysia Smart City Recognition Programme during World Town Planning Day 2023, will have access to TM One’s Proof of Concept trials (POCs). Spanning a selection from TM One’s smart services suite, the POCs allow councils to test solutions suited to their localities, enabling them to make empowered decisions in their smart city development efforts. Shazurawati Abd Karim, TM One’s Executive Vice President said, “TM One has always been at the forefront of enabling the country’s smart city initiatives, helping councils nationwide push the boundaries of urban living through smart innovations. Among our recent success stories were Smart City projects in Ipoh, Pengerang, Seberang Prai, Kulai, Port Dickson and Subang Jaya, which experienced reduced time in traffic, lower carbon emissions, and improved response efficiency through solutions such as TM One’s Smart Traffic Management and Smart Surveillance.” Building on these successes, TM One will be offering POCs for the following services: 1. Unified Enforcement System – automation and insight analysis of various local council operation enforcement services that help local councils manage larger communities better; 2. Smart City App – a one stop app for local councils’ e-government services; and 3. Smart Workforce – a system that helps local councils manage field teams in real-time. These services will help councils in their journey towards becoming full-fledged smart cities, as well as improve overall efficiency in their operations and services to their communities. “Through these POCs, we aim to help the government implement Smart Services in more locations, bringing these technologies closer to everyday Malaysians and improving their way of life. This reflects TM’s role in powering a digital nation and enabling transformation for communities, businesses and Government,” concluded Shazurawati.
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