08 Mar 2023

TM ONE-USIM COLLABORATION TO ENHANCE UNIVERSITY’S DIGITAL TRANSFORMATION AND IMPROVE DIGITAL LEARNING EXPERIENCES

TM ONE-USIM COLLABORATION TO ENHANCE UNIVERSITY’S DIGITAL TRANSFORMATION AND IMPROVE DIGITAL LEARNING EXPERIENCES Article Header
TM One

TM One, the business-to-business arm of TM, has signed a Memorandum of Understanding (MOU) with Universiti Sains Islam Malaysia (USIM) for a strategic partnership to enhance the university’s digital transformation and improve student experiences in digital learning.

 

Officiated on 6 March, the MOU was signed by Professor Dato’ Dr. Sharifudin Md. Shaarani, Vice Chancellor of USIM and Shazurawati Abd Karim, Executive Vice President, TM One.

 

To support USIM’s smart innovation journey, the partnership will be anchored on three (3) pillars, namely: the co-creation of an innovation ecosystem, talent development, and the sharing of insights on higher education and business trends – with the goal of developing USIM into a smart university.

 

Developing these pillars will allow USIM to pave its way towards a more seamless digital learning experience and improve its student experience processes. This includes online examinations, IT integration, security of sensitive data and intellectual property, smart solutions on campus, and end-to-end mobility solutions. Most importantly, this partnership will enable a more collaborative learning approach between USIM’s faculty and students, aligning the university to the needs of today’s global learners.

 

Professor Dato’ Dr. Sharifudin said, ”We are pleased to partner TM One in inculcating a data-first and digital-first mindset among our students, faculty and staff, which aligns us with the goals of MyDIGITAL and the Government’s digital aspirations. Through this partnership, we aim to tap into the extensive expertise of TM’s One solutions, services and professional insights to strengthen our technological and IT talent capabilities as we address the evolving needs of digital education. This collaboration comes at a timely and necessary stage of our development and will allow us to springboard to the next phase of our role in empowering future leaders and game-changers.”

 

Drawing on its broad range of solutions, TM One will support USIM’s digital transformation plan in five (5) different clusters; Smart Governance, Smart Infrastructure, Smart Services, Smart Learning and Smart Lifestyle.

 

Shazurawati said, “We are excited to be a part of USIM’s smart transformation journey and to work alongside them in reshaping their digital capabilities. Universities are at a critical turning point where they must embrace digitalisation or risk being left behind. Aligning to the needs of IR4.0, smart and innovative transformation will enable USIM to compete not only locally but in the global arena of today’s digital higher education ecosystems. Through this partnership, we will support USIM’s transformation journey through the latest and most secure digital solutions and infrastructure. Solutions such as cybersecurity, smart services, and mobility will enhance the digital capabilities of the institution, improving its teaching and learning, research administration, and student services.”

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28 Mar 2019
TM One and Digital Johor empower Johor with JASS smart application

New digital platform for Johor towards achieving the State’s aspiration of ‘Bangsa Johor Bestari, Ke Arah Kehidupan Lestari’ Telekom Malaysia Berhad (TM) through TM One, its enterprise and public sector business solutions arm together with Digital Johor Sdn Bhd (Digital Johor), a subsidiary of Kumpulan Prasarana Rakyat Johor Sdn Bhd, today officially launched ‘Jendela Aplikasi Servis dan Solusi’ (JASS) smart application towards realising the State Government’s initiatives of Digitalising Johor. The mobile application was launched in conjunction with the opening ceremony of Johor International Islamic and Halal Festival 2019 held at Persada International Convention Centre, Johor Bahru, Johor. The opening ceremony of Johor International Islamic and Halal Festival 2019 and the launch of JASS was graced by YAB Dato’ Haji Osman Haji Sapian, Chief Minister of Johor. Also present were YB Tuan Sheikh ‘Umar Bagharib Ali, Johor State Exco of Entrepreneurship, Cooperative and Creative Economy, Dato’ Haji Mohd Noorazam Osman, Chief Executive Officer, Kumpulan Prasarana Rakyat Johor Sdn Bhd (KPRJ), Datuk Abdul Wahab Abdullah, Managing Director, Digital Johor & Intelligent Johor and Azhar Omar, State Vice President, TM Johor.  Commenting on the launch, Azhar Omar said, “We are proud to announce the official launch of JASS application hub, designed to support the digital lifestyle of the local communities particularly in Johor as well as tourists through a single platform. This collaboration with Digital Johor provides the opportunity for TM to demonstrate our capabilities, through TM One, as the strategic enabler of a secure hyperconnected ecosystem by delivering customised value-based digital solutions. This initiative is hoped to elevate Johor to become a developed state while enriching the lives of Johor citizens. As an enabler of Malaysia’s Digital Nation aspirations, TM is committed to play our strategic role in building the digital society in support of nation building through Digital Solutions and Connectivity.” JASS is a platform that allows users, especially the citizens of Johor and visitors to explore the services provided in their vicinity, such as halal tourism, halal food and many more through a directory page. In addition, JASS also provides opportunities for local entrepreneurs to place their applications in the platform which will help them to penetrate local markets and beyond. Meanwhile, Dato’ Haji Mohd Noorazam said, “JASS is expected to attract the halal industry players to participate in promoting their products and services on the digital platform in conjunction with the Johor International Islamic and Halal Festival 2019. This collaboration between Digital Johor and TM is one of the initiatives undertaken to fulfill the aspirations of the ‘Bangsa Johor Bestari, Ke Arah Kehidupan Lestari’ in line with the fourth thrust of the Johor Sustainable Development Plan 2019-2030 namely Commercial Zone and Digital Community Drivers.” JASS smart application hub features eight (8) categories of applications and services which include Government Agencies Applications, Leisure and Lifestyle, Business and Information Directory, Direct Communication Channel, E-Wallet, Public Services, Education and Promotional Offers.  Among other unique features of JASS, it serves as a platform to enable a digitalised lifestyle, as well as to accelerate the dissemination of information, new services and initiatives by the State Government for the citizens of Johor. JASS is already available to be downloaded for FREE at Google Playstore while iOS users are expected to be able to download JASS in mid-April this year.  For more information on TM One and its product offerings, log on to www.tmone.com.my​

30 Dec 2024
TM ONE REINFORCES COMMITMENT TO ENABLING MELAKA'S DIGITAL TRANSFORMATION ASPIRATIONS

KUALA LUMPUR & MELAKA, 30 DECEMBER 2024 – TM One, TM’s enterprise and government sector solutions arm, has reinforced its commitment to enabling Melaka’s digital and sustainable development through various collaborations with local agencies. Working with Majlis Perbandaran Alor Gajah (MPAG) and Syarikat Air Melaka Berhad (SAMB), TM One is deploying digital solutions to support the state’s economic growth, public services, and aspirations to become a model smart city. TM One also recently welcomed Datuk Seri Utama Ab Rauf Yusoh, Melaka’s Chief Minister, to the TM Response Centre Melaka, one of three facilities that supports emergency responses across Malaysia. The Centre is staffed by over 150 personnel who manage emergency response calls 24/7, ensuring quality control, technical support, and data management. Handling over a million calls every month, the Centre serves as a critical national infrastructure that connects citizens with emergency responders, reinforcing public safety and security. Shazurawati Abd Karim, TM One’s Executive Vice President, said “The Chief Minister’s visit to TM’s Response Centre and our strategic partnerships with MPAG and SAMB underscore TM One’s expanded role in Melaka’s digitalisation journey. These essential services contribute to the state’s aspirations to enhance public safety, operational resilience, and sustainable urban growth, and are significant steps toward realising Melaka’s vision of becoming a premier smart city. This is part of TM’s aspirations to become a Digital Powerhouse, leveraging our offerings to help government agencies improve the quality of life for Melaka’s citizens.” Enhancing Urban Management In partnership with MPAG, TM One has introduced the Local Urban Observatory (LUO) Smart Solution, a data-driven platform designed to elevate urban monitoring and decision-making in Alor Gajah. This five-year collaboration integrates real-time data analytics, predictive insights, and public service tracking capabilities, enabling MPAG to monitor critical urban metrics, and gain insights on infrastructure management, public services, and environmental sustainability. Shazurawati commented, “Our LUO Smart Solution with MPAG exemplifies how AI and data analytics can drive sustainable urban planning and operational efficiencies. This collaboration empowers Alor Gajah to enhance its public service responsiveness and create a more liveable environment, aligning with Melaka’s smart city development.” Transforming Water Management To modernise Melaka’s water management services, TM One was appointed by SAMB to provide Smart Workforce Solutions. Leveraging the Open Innovation Platform (OIP) and a range of digital tools including Workflow and Job Assignment Software, the solution enables efficient task allocation and tracking for improved metering, restoration, and contractor management. Customised workforce monitoring devices further provide real-time data capture and reporting from on-site locations, improving operational visibility and safety. Additionally, high-speed mobile connectivity supports communication and coordination, ensuring swift task completion and better service quality. Shazurawati concluded, “Our partnership with SAMB highlights the transformative power of technology in essential services, improving efficiency through swift, coordinated responses to critical tasks. By digitalising workforce operations, we are enabling SAMB to improve operational resilience and elevate service standards for the people of Melaka.”

18 Aug 2021
TM One teams up with sap to become first local hyperscaler for partner managed cloud

This collaboration is aimed at empowering enterprise digitalisation to drive and support MyDIGITAL aspirations towards a technologically advanced economy via SAP and TM One’s Cloud infrastructure ​TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) and SAP Malaysia Sdn Bhd (SAP), recently signed a Memorandum of Understanding (MoU) for a strategic collaboration to accelerate the digital transformation of Malaysian enterprises and to improve their operating efficiency through digital solutions. The event also announced the appointment of TM One as the first local hyperscaler to become the Partner Managed Cloud (PMC) provider for SAP business suite solutions in Malaysia. With this appointment, TM One's α Edge (pronounced as Alpha Edge) will provide cloud infrastructure to empower SAP's Enterprise Resource Planning (ERP) solutions in meeting the business needs of TM One's enterprise customers. Commenting on the appointment, Shazurawati Abd Karim, Executive Vice President of TM One said, "The appointment by SAP Malaysia is another milestone for TM One as we continuously expand and strengthen our Cloud α offerings. This time, we are making available to our customers the largest sovereign-Cloud to empower SAP Business One solutions targeted at SME and medium-sized enterprises.  With this solution, our customers will be able to enjoy secure, world-class Cloud-based enterprise business solutions, hosted on TM One's intelligent Cloud – α Edge cloud infrastructure. It provides unmatched Cloud connectivity and cybersecurity as well as full data residency in Malaysia." "SAP is a renowned global technology powerhouse that has accelerated the digitalisation of millions of businesses through its ERP solutions. We view this appointment as timely in TM One's continuous journey towards taking transformation forward for Malaysian enterprises. As we innovate and continue to empower our customers in the current digital economy, SAP is the right organisation to drive the digital transformation of businesses, thus elevating the country into Digital Malaysia. This befits TM Group's unique role as the enabler of Digital Malaysia's aspirations, committed to serving a more digital society, digital business, digital industry and digital Government," added Shazurawati. As SAP's PMC provider, TM One is able to offer its customers a full subscription-based model of SAP Business One hosted on TM One's α Edge, bundled with managed services. This arrangement enables organisations to migrate their enterprise systems to the Cloud with confidence, visibility, and predictability. Through this approach, TM One customers will also be able to enjoy ready-to-use fully managed solutions, rapid time-to-value, lower total cost of ownership (TCO) and scalability and flexibility in deployment. In addition, TM One is in discussions with SAP to finalise its scope of offerings by expanding the PMC programme to SAP S/4HANA Intelligent Enterprise solutions to target large enterprise customers. As part of this tie-up, TM One and SAP will also explore a co-creation and innovation partnership that entails transformation initiatives for 5G use cases, Customer Experience, Procurement & Digital Supply Chain and Human Experience Management.  Meanwhile, Hong Kok Cheong, Managing Director, SAP Malaysia said: "True digital transformation is the fundamental rethinking of the customer experience, business models, and operations to find new ways in delivering value, generating revenue and improving efficiency. This can be done by leveraging intelligent technologies such as ERP solutions, Artificial Intelligence (AI) and the Cloud. With SAP solutions hosted on TM ONE's α Edge, businesses can harness the power of their data and build a truly intelligent enterprise, while accelerating trusted outcome-driven innovation, real-time decision making, and thrive in the digital economy." SAP is today the world's leading enterprise applications provider. Across the globe, SAP customers include 92% of the Forbes Global 2000 companies, 98% of the 100 most valued brands, 97% of the greenest companies (according to Newsweek), while approximately 80% of SAP's customers are SMEs. For more information about TM ONE Cloud α solutions, visit www.tmone.com.my/solutions/cloud-services and for more information on SAP, visit www.sap.com/sea/index.html.

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