08 Jun 2025

TM Statement on the Submission of Mobile Phone Data (MPD) to MCMC

TM Statement on the Submission of Mobile Phone Data (MPD) to MCMC Article Header
TM

TM Statement on the Submission of Mobile Phone Data (MPD) to MCMC

KUALA LUMPUR, 8 June 2025 – With reference to the media statement issued by the Malaysian Communications and Multimedia Commission (MCMC) on 6 June 2025, TM wishes to clarify that the Mobile Phone Data (MPD) submitted to MCMC is fully anonymised and does not contain any personally identifiable information.

The submission of this data is carried out under strict governance and security protocols, with full compliance to applicable company policies as well as national laws and regulatory requirements.

TM remains fully committed to safeguarding the safety and privacy of customer data with responsibility and integrity.

 


 

Kenyataan TM Mengenai Pengemukaan Data Telefon Bimbit (MPD) kepada SKMM

KUALA LUMPUR, 8 Jun 2025 – Merujuk kepada kenyataan media yang dikeluarkan oleh Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM) pada 6 Jun 2025, TM ingin menjelaskan bahawa Data Telefon Bimbit (MPD) yang dikemukakan kepada SKMM adalah dalam bentuk anonim dan tidak mengandungi sebarang maklumat peribadi yang boleh dikenal pasti.

Pengemukaan data ini dilaksanakan di bawah tadbir urus dan protokol keselamatan yang ketat, dengan pematuhan sepenuhnya terhadap dasar syarikat yang berkaitan serta undang-undang dan peraturan kawal selia negara.

TM kekal komited dalam memastikan keselamatan dan privasi data pelanggan terus terpelihara dengan penuh tanggungjawab dan integriti.

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TM AND ZTE MALAYSIA ENTER INTO A STRATEGIC PARTNERSHIP TO DEVELOP NEXT-GENERATION TECH THROUGH HYBRID CLOUD 5G CORE NETWORK

Telekom Malaysia Berhad (TM) and ZTE (Malaysia) Corporation Sdn Bhd have entered into a new partnership to build a hybrid cloud 5G core network that is designed for future technologies and applications.   Over the next three years, this strategic partnership will foster innovation and advancement of state-of-the-art technologies for TM’s 5G Core project, which includes bare metal containers, SDN-based architecture, hardware acceleration, CUPS, and 3-layer decoupling. Advancements in these technologies will propel the development of a converged, open, reliable, trusted and efficient 5G core network.   This rollout is anticipated to transform and revolutionise the way that data will be processed and transmitted, which could significantly impact the development of future technologies and applications. Developing a high-capacity network will also address the rising need for network bandwidth and speed as Malaysia’s 5G adoption and ecosystem accelerates.   The integration of this converged network will strengthen TM’s capabilities to provide seamless connectivity and exceptional network performance, serving a diverse range of industries, including healthcare, finance, transportation, and education. Additionally, the hybrid cloud 5G core network will aid in the growth of smart cities, Internet of Things (IoT), and other next-generation technologies that necessitate rapid, low-latency connectivity.   This collaboration marks a significant achievement in the advancement of 5G technology in Malaysia, with the novel hybrid cloud 5G core network anticipated to revolutionise Malaysia’s telecommunications industry. With the deployment of these sophisticated technologies, customers will gain unparalleled user experience, while also improving the network's dependability, safety, and efficiency.   Jasmine Lee Sze Inn, TM’s Executive Vice President for Mobile said, “TM is pleased to partner ZTE in building a hybrid cloud 5G core network that is designed to meet the rising needs for future technologies. This strategic partnership will transform 5G-enabled networks to deliver innovative solutions and services through our state-of-the-art network and infrastructure, and enable seamless connectivity and exceptional network performance.     “We believe that this collaboration will further accelerate the adoption of 5G networks across Malaysia, and enable next-generation technology such as smart cities, Internet of Things, Artificial Intelligence, automation and other future technologies to drive both industry and the nation’s digital agenda forward.”   ZTE Malaysia’s Chief Executive Officer, Mr Steven Ge, is also excited about the prospect of this collaboration and how it will advance the development of a converged, open, reliable, trusted and efficient 5G core network.   Mr Steven Ge said: “We’re excited to strengthen our partnership with TM through the development of a hybrid cloud 5G core network. This will accelerate the launch of 5G network across Malaysia, which will bring forth new innovation into the market. As a global leading provider of information and communication technology solutions we are confident that the advancement of our hybrid cloud 5G core network will be the model for future networks. ZTE is committed in this collaboration that will put Malaysia as one of the leading countries in the region to roll-out its 5G network.”

TM migrating unifi customers to private IP for more seamless connectivity and better security

With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment. The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end. Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise. This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance. We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.

Unifi Brings 5g Excitement and Immersive Experience to Communities in Klang Valley at the uni5g #Liveunstoppable Event

Unifi, the nation’s leader in converged fixed broadband, mobile, and lifestyle services, has today launched its UNI5G #LIVEUNSTOPPABLE event at Pavilion, Bukit Bintang.   Running from 19 to 21 May 2023, the event showcases 5G’s capabilities in delivering greater connectivity and empowering limitless opportunities in education, work, entertainment, music, gaming, and so much more.   The event will include not-to-be-missed opportunities for visitors to interact and learn from some of Malaysia’s favourite influencers such as Elizabeth Tan (on 19 May), MK Clique and Noki (on 20 May), and Vokey (on 21 May). They will also get to participate in UNI5G’s unique content creation experience by taking 3D video footage of themselves, with selected participants having the once-in-a-lifetime chance to be featured on the Pavilion Elite 3D LED Screen located in the heart of Kuala Lumpur.   Visitors could also win tickets to upcoming Liga Malaysia football matches, the latest Samsung Galaxy S23+ mobile phones, and limited UNI5G football jerseys, when they participate in Unifi’s TikTok #UnstoppableRap challenge, join in the longest #UnstoppablePlaylist on Spotify, and take part in other exciting activities.   “Malaysia is entering a new era of digitalisation, with today’s digital lifestyles and customer experiences demanding more robust and uninterrupted connectivity, any time anywhere. The UNI5G #LIVEUNSTOPPABLE event is an opportunity for us to bring immersive experiences to local communities and showcase how 5G will elevate their daily lives – be it in work, education, entertainment, as well as the empower the creation, sharing and consumption of digital content,” said Jasmine Lee, Executive Vice President, Unifi Mobile.   New and existing customers will be able to subscribe to the newly launched UNI5G Postpaid 89 Plan at the event, which comes with unlimited 4G & 5G data and unlimited calls. The Plan includes the option to own a brand new 5G smartphone with savings of up to RM1, 500, and the UNI5G Supplementary Plan as an add-on for only RM39 per line per month.   Priced below RM90 a month, Unifi’s UNI5G Postpaid Plan is one of the most comprehensive and value-for-money plans with unlimited 4G & 5G data, smartphone bundles and supplementary lines currently available in the market.   Prepaid users can also access UNI5G Prepaid Plans, including monthly unlimited 4G + 5G data for as low as RM35, with a chance to win tickets to Liga Malaysia football matches when they activate their new UNI5G Prepaid sim pack.   “While we have started by connecting with communities in the Klang Valley, we hope to engage and provide our services to more Malaysians. In the coming months, we will continue our efforts to bring fixed-mobile convergence solutions and 5G coverage to more communities nationwide, reinforcing our commitment to enabling a Digital Malaysia,” Jasmine concluded.

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