12 Mar 2022
Statement on discontinuation of new registration for unifi LITE and Business Broadband
As we embrace the digital lifestyle, we can expect an increase in consumer demand for faster connectivity. To satisfy this need, Telekom Malaysia Berhad (TM) through unifi continues to drive digital connectivity through the accelerated expansion of fibre network nationwide. This is also in support of the Jalinan Digital Negara (JENDELA) action plan to deliver enhanced connectivity experience to all Malaysians.
Towards this end, as well as in answering the Malaysian Communications and Multimedia Commission (MCMC)'s call for the provision of high-speed broadband services, unifi has discontinued new registrations for its copper-based broadband services, namely unifi Lite (Streamyx) and Business Broadband.
We wish to inform that all our existing unifi Lite and Business Broadband customers will be migrated to the fibre-based unifi service in phases, expected to be completed by 2025. We will reach out to these customers via emails, letters, calls and SMSes, to ensure a seamless migration experience. Until then, all existing unifi Lite and Business Broadband customers will still enjoy their broadband service as is, with no disruption.
Should these customers be interested to upgrade their subscription to any of the fibre-based unifi packages that provide more value for their money before the migration exercise, they can reach out to us via 100, Live Chat at unifi.com.my, the myunifi app, or just visit any nearest TMpoint.
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Orbix International School takes safety seriously by adopting TM R&D’s EWAR
TM R&D assists Orbix International School in adhering to the Standard Operating Procedures (SOPs) with deployment of EWAR towards curbing the spread of COVID-19 virus. Telekom Malaysia Berhad (TM), through its innovation arm, TM Research & Development (TM R&D), further promotes the adoption of digital solutions in the education sector by deploying its Early Warning, Alert & Response or "EWAR" at Orbix International School (Orbix), a private school in Muar, Johor. EWAR is an Artificial Intelligence (A.I) driven contactless temperature screening solution internally-developed by TM R&D. In an effort to digitalise the Standard Operating Procedures (SOPs) outlined for schools, Orbix has installed EWAR Compact, one (1) of EWAR's product categories, within their premise to better facilitate the temperature screenings of their students, teachers and visitors towards curbing the spread of COVID-19 virus. Commenting on the initiative, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, "We are honoured to be working with an educational institution such as Orbix to deploy our cost-effective and innovative solution in response to the required safety protocols. This illustrates the flexibility and readiness of education vertical in adapting to the new normal. At TM R&D, we are ever ready to assist businesses and organisations to get back on their feet safely." "We truly believe that deploying the EWAR Compact at schools or any educational institutions can provide students and teachers with a near-normal return to school experience as possible. We hope that this effort can encourage other schools and educational institutions to install EWAR Compact and simplify the adoption of the new SOPs in our battle against COVID-19." EWAR Compact is an AI-driven, one-on-one contactless thermal screening solution with a high accuracy of +/- 0.3℃, fast (~1sec) detection and voice prompt. In addition, AI-based facial recognition capabilities can also be applied with the solution. With EWAR Compact, students and teachers can go to schools with peace of mind, knowing that their schools are using the most effective technology available to safeguard their health. "Besides that, we are delighted to see more schools adopting digital solutions as this will expose teachers and students on how technology can help improve lives through safety. The exposure to EWAR Compact will also help students to experience digitalisation in action first-hand, and witness the benefits of digital adoption even before they enter the workforce. We hope this will help groom an industry-forward talent pool which will subsequently drive the nation's digital aspiration, befitting TM Group's role of the enabler of Digital Malaysia," she added. "Deploying EWAR Compact was a vital step for us as we were looking for the most effective technology available in safeguarding the health of our students and teachers. So far, we have received positive feedback on how EWAR Compact has enhanced the efficiency of temperature taking while simultaneously improving social distancing," said Govindan Nair, Chief Marketing Officer of Orbix Education. "The students especially have shared that they like how interactive the solution is. As we are firmly committed to ensuring the health and safety of our students, it is also important for us to expose our students to how innovation results in real-world solutions," he added. Back in July, TM R&D has successfully installed EWAR Compact at 12 selected schools under the purview of Bangsar / Pudu District Education Office (PPDBP) namely Victoria Institution, Sekolah Menengah Kebangsaan (SMK) Dato' Lokman, SMK Seri Saujana, SMK Desa Petaling, SMK Cochrane, SMK Taman Maluri, SMK Alam Damai, SMK Bukit Jalil, SMK Dato' Onn, SMK (P) Bandaraya, SMK Convent Jalan Peel and SMK Seri Permaisuri. During the early stages of the Movement Control Order (MCO), TM R&D has introduced two (2) main product categories under EWAR, namely EWAR Crowd and EWAR Compact as part of its contribution in the fight against COVID-19. The solution comes with four (4) main capabilities that close the critical loop from detection to containment. It is non-intrusive and has use-cases for both crowd and one-on-one scanning, respectively. EWAR Crowd comes with a dual-camera (thermal and optical) and is designed to conduct a rapid body temperature screening of approximately 10-15 individuals per second simultaneously at high traffic areas. It can easily be deployed in locations with mass traffic flow such as offices, shopping complexes, transportation hubs, universities, schools, tourist attractions, airports, immigration centres, and hospitals. EWAR Compact on the other hand is more suitable for a one-on-one contactless thermal screening. This can eliminate the need of the hand-held temperature taking, which can subsequently improve social distancing and minimise long queues. Both EWAR models have been installed at more than 150 sites across several industry verticals and have gone regional to help keep businesses safe beyond Malaysian shores. The solutions have been installed at the quarantine and treatment centre for COVID-19 cases at Malaysia Agro Exposition Park (MAEPS) in Serdang, large and mid-size office lobbies, hotels, Kuala Lumpur City Hall (DBKL) payment counters, various sales galleries and Gamuda Land construction sites, just to name a few. TM R&D has been growing from strength to strength since 2016, winning seven (7) globally recognised awards over the last two (2) years. Our innovations cut across multiple verticals such as the Smart Retail Analytics and Smart Safety Helmet, all developed internally by local talents in TM R&D. As the organisation continues to expand beyond connectivity and into new value-added digital and smarter platforms, its role in TM has become more prominent and exciting. For more information about TM R&D and its products and services, please log on to www.tmrnd.com.my. Follow us on LinkedIn (TM Research & Development) for more news and updates.
YB TEO NIE CHING LAUNCHES ASPIRE: A WOMEN’S ADVANCEMENT PROGRAMME AT TM’S INTERNATIONAL WOMEN’S DAY CELEBRATION
Telekom Malaysia Berhad (TM) joined organisations worldwide to celebrate International Women’s Day, honouring the women of TM as well as all women spearheading innovation and technology. Supporting the United Nations’ efforts to recognise women and girls who are championing the advancement of transformative technology and digital education, the event was themed DigitALL: Innovation and technology for gender equality and was officiated by YB Teo Nie Ching, Deputy Minister of Communications & Digital. In addressing the event, YB Teo said, “Today marks a special occasion to celebrate the efforts and contributions of women from all walks of life and to recognise their role in families, workplaces and communities. This event hosted by TM also serves as a platform for the exchange of ideas and new perspectives about gender equality especially in today’s digital realities. “As Malaysia continues to advance digitally, more conversations are needed about enabling greater inclusion and diversity in the technology and digital sector. We must also drive on why it is fundamental to ensure equal opportunities for digital literacy and access to online resources, while increasing the protection of women and girls in digital spaces.” Echoing these sentiments about equality in the digital sector, Dato’ Imri Mokhtar, TM’s Group CEO explained, “As TM progresses towards becoming a human-centred TechCo, we believe that the most crucial element for our digital future is the growth and capabilities of our talents. “With 37% of our top level management being women, we are pleased to launch ASPIRE: A Women’s Advancement Programme by TM. This 1-year leadership development programme aims to cultivate a new generation of women leaders, and tap into their unique perspectives and experiences to enrich TM’s innovation and long-term sustainability.” With the first 30 high-performing employees already on-boarded in the programme, participants will be groomed to grow their professional image and personal branding, explore skills to lead, influence, negotiate and navigate today’s workplace, and gain opportunities to connect with peers, mentors and sponsors to enhance their future career progression. This new programme serves as the latest in TM’s ongoing efforts to empower women, including its efforts to support the wider community. This includes Yayasan TM (YTM), the foundation arm of TM, which offers scholarships that have benefitted high-performing students – with 49.5% of its current scholars studying in Malaysia and overseas made up of young women. At the same time, TM’s subsidiary Multimedia University recorded that 49.3% of its employed graduates were young women – a positive reflection in enabling equal opportunities for the next generation of game-changers. Tapping into the insights of current women game-changers, the event included panellists Dr Sumitra Nair, Head and Senior Vice President Strategy & Policy, MDEC; Yuki Aizawa, Country Director Malaysia Chapter, Women in Tech Global Movement; and Mariam Jaafar, Managing Director and Partner at Boston Consulting Group, Singapore. Moderated by TM’s Chief Human Capital Officer, Sarinah Abu Bakar – who is also serving as sponsoring mentor for the ASPIRE programme with Shanti Jusnita Johari, TM’s Chief Marketing Officer – the panel addressed issues such as the role of innovation and technology in empowering women and girls in Malaysia, the gap between urban and rural use of innovative technology, and the importance of women role models for today's youth. “Today’s event and the launch of ASPIRE are part of our continuous commitment to enriching the prosperity and livelihoods of our Warga TM, and across the nation and beyond. The success of TM’s transformation journey is anchored on our dedicated workforce, loyal customers and local communities. Therefore, we see it as our duty and obligation to empower the lives of our people and communities, ensure greater digital inclusion, and prepare them for excellence in the digitalised future,” Dato’ Imri Mokhtar concluded.
TM REVOLUTIONISES DIGITAL HEALTHCARE SERVICES WITH NEXT GEN E-PHARMACY SOLUTION
CYBERJAYA, 14 MARCH 2024 – TM via its Unifi Business segment, today unveiled its latest digital business offering called the e-Pharmacy Solution, a mobile application that enables e-prescriptions via teleconsultation for pharmacists and their walk-in patients. Bundled with Unifi Business’ fixed broadband plans from 100Mbps up to 2Gbps, this offering in collaboration with Teleme Technologies, Malaysia’s leading telemedicine platform, includes access to over 500 licensed healthcare professionals for teleconsultation, e-prescriptions, customised Digital Signature, e-health articles and a repository for patients’ medical records. Harnessing TM’s networks and its approximately 600 nationwide Unifi Business consultants, the offering aims to help pharmacists dispense essential medications and pharmaceutical services, especially among rural and underserved communities. Through e-prescriptions, these communities will be able to access prescribed medications seamlessly, enhancing adherence and improving health outcomes. Launched by Minister of Communications YB Fahmi Fadzil, TM’s e-Pharmacy Solution aligns with the collaboration between the Malaysian Communications and Multimedia Commission (MCMC) and Malaysian Pharmacists Society (MPS) during the Persidangan PEDi MADANI, to accelerate the digitalisation of healthcare services, and bridge the urban-rural gap in equitable access to quality healthcare. This offering is also eligible for the Government’s Geran Digital PMKS Madani (GDPM), ensuring pharmacists from the micro, small and medium enterprise segment (MSME) receive the support they need to embrace digitalisation and enable a more inclusive healthcare system for all Malaysians. Amar Huzaimi Md Deris, TM’s Group CEO said, “TM is pleased to introduce its e-Pharmacy Solution which empowers pharmacists to provide quality healthcare services and medications to walk-in patients through teleconsultations and access to licensed medical professionals. By integrating connectivity and technologies into patient care, our e-Pharmacy Solution aims to support healthcare professionals and the Government in providing efficient and beneficial services for all Malaysians, especially among communities where healthcare access remains a challenge. “This new offering also reflects TM’s continuous efforts towards becoming a Digital Powerhouse by 2030, leading industry growth through digitalisation and sustainability, and strengthening our digital ecosystem to benefit communities and businesses,” Amar explained. Key Features of Unifi Business’ e-Pharmacy Solution Streamlined Prescription Processing: Walk-in patients receive e-prescriptions from teleconsultations with licensed medical professionals, which allows pharmacists to dispense the necessary medicines to these patients. Improved Patient Experience: Patients benefit from flexible access to essential prescribed medications, leading to better adherence and health outcomes, which is especially important among underserved or rural communities. Enhanced Medication Management: The application offers robust medication management tools, allowing pharmacists to monitor their inventory and send reminders to patients for medication refills. Secure Patient Management: The application prioritises patient privacy and data security, leveraging secure cloud infrastructure. Eligibility for Geran Digital PMKS Madani (GDPM): Eligible pharmacies will be entitled to claim Grant rebates up to 50% discounts off Unifi Business’ commercial package price for 12 months.
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