20 Sep 2023
Unifi And Multimedia University Own The Night; Deliver Engaging Student Experiences Powered By UNI5G
Kuala Lumpur, 20 September 2023 - Unifi, through its Unifi Mobile arm recently held its Uni5G Own The Night Live Unstoppable campaign to showcase the power of 5G for the students and staff of Multimedia University (MMU).
Organised over three fun-filled days, the event showcased 5G’s capabilities with activities such as a Mobile Legends e-sports competition and the nation’s first on-campus Silent Music Festival. The Silent Music Festival included homegrown talents such as DJ Bad Habits, Luqman Podolski, and Midnight Fusic among others. The event was also filled with other engaging and exciting activities such as a glow in the dark mural painting, bazaars, and night photography workshops.
Jasmine Lee, Executive Vice President, Unifi Mobile said, “We’re pleased to collaborate with sister brand MMU to bring this event to their students and staff. Through this campaign, we aim to showcase how 5G can improve their experiences across social interactions, lifestyle and creative passions, and even their side gigs, enabling them to tap into more possibilities driven by high speed 5G connectivity.
“As we transform towards becoming a human-centred TechCo, with Unifi Mobile’s 4G offerings reaching 95% population as well as the recent accolade by *Ookla® as the nation’s best mobile video experience, we are advancing 5G to the public as mobile connectivity will drive the next phase of Malaysia’s digital transformation. In the coming months, we hope to bring this event to more campuses and share Uni5G through our Unlimited Larut Malam pass which is at double the speed. There are also passes that will allow you to share your internet connection, all at a very affordable price,” she explained.
Prof. Dato’ Dr. Mazliham Mohd Su’ud, President and Chief Executive Officer of MMU, echoed, “We welcome this collaboration with Unifi Mobile to provide our students with the opportunity for beyond the classroom experiences. This engagement complements our continuous effort to reimagine the MMU campus lifestyle. With the introduction of new types of activities, MMU is able to measure and sample students’ adaptability in real time through their exposure to the next big thing in digital technology, whilst interacting with peers who share their interests and passions.”
* Based on analysis by Ookla® of Speedtest Intelligence® data for Q1-Q2 2023. Ookla trademarks used under license and reprinted with permission.
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ONE-MONTH FREE TRIAL ON UNIFI TV’S LATEST STREAMING APP, DURIOO+
Unifi TV, the content and entertainment arm of Unifi, is offering a free one-month trial of its latest streaming app, Durioo+, during this Ramadan period. It will also be offering free access to all of its premium channels during the Raya festivities. Durioo+ is a streaming app that produces and licenses entertaining children’s content with Islamic values, virtues and morals. With its mission to raise children with eemaan, akhlaq and ‘ilm (belief, ethics and knowledge) Durioo+ offers programmes like Mina Mila, Little Ammar, Abibi and many more – bringing safe, fun and educational content for children ages 1 to 12 years old. Offered ad-free, the free trial of this streaming app can be redeemed at unifi.com.my/raya until 30 April 2023. Unifi TV, Malaysia’s largest single TV aggregator platform will also provide free Raya viewing of its premium channels from 21 to 27 April 2023. Filled with special programmes from channels such as Sacred Riana (DEGUP), CoCoMelon (Moonbug Kids), Running Man (ONE) and more, families will be spoilt for choice as they celebrate the festive Raya period. “We are pleased to welcome our latest streaming app partner, Durioo+, whose programmes are especially meaningful during the month of Ramadan. As families spend time together during the fast, we hope to provide safe and inspiring content for children and families, reinforcing the values and virtues that are strongly emphasised during this period”, said Anand Vijayan, TM’s Chief Commercial Officer and Executive Vice President of Unifi. “At the same time, we want to spread good cheer to all Malaysians, by opening up our full range of entertainment offerings during Raya. This is one of the ways that we are celebrating the nation’s diverse cultures together, by offering something for everyone during this festive period,” he said. To offer even more value to Unifi TV’s subscribers, they can now access the Aneka Plus Pack which will offer free access to VIU and SIAR streaming apps at only RM30 per month. Subscription to the Pack during this promo period includes the Unifi Plus Box and over 50 premium channels housing programmes from Korean variety shows, Hollywood movies, global news, kids animation and more.
TM stays committed to serve customers during full Movement Control Order
As an essential services provider, TM continues its operations subject to FMCO guidelines With the nation going into Full Movement Control Order (FMCO) starting 1 June 2021, Telekom Malaysia Berhad (TM) remains committed to serving the nation as we understand connectivity is especially crucial to our customers during this period. As the safety and health of its employees, contractors and customers continue to be the utmost priority, TM is taking the necessary precaution steps to protect their wellbeing when carrying out their tasks. With the FMCO implementation, TM will continue with Special Working Arrangements for its workforce nationwide until further guided by the Government. TM employees at the frontline and supporting critical functions are given the option of flexible working hours or split working teams. Meanwhile, other employees will continue to work from home utilising digital and online productivity tools available. TMpoint outlets and key partner stores are open for service applications and essential transactions subject to government and local authority regulations. Our service installation and restoration activities remain available for customers with Standard Operating Procedures (SOPs) in place to ensure the safety of both TM personnel and its customers. Commenting on TM's preparedness to serve the nation during the FMCO, Shanti Jusnita Johari, Chief Marketing Officer, TM said, "As the nation's essential service provider and the enabler of Digital Malaysia, we understand the importance of getting connected as more people are working from home, participating in online learning, conducting business via online and keeping the family entertained while staying safely at home. Therefore, we are committed to ensuring all our customer support services remain in operation and taking proactive measures to monitor our network to provide uninterrupted best internet experience for homes and businesses." "As more users are at home during this period and utilisation is expected to increase, customers may need extended support to optimise their WiFi setup at home. unifi customers can book Wi-Fi optimisation services from the unifi Elite team to further enhance their internet experience at home. The first 100 slots are now complimentary and interested unifi home broadband customers can book the slot by completing the online form at unifi.com.my/bookunifielite. Existing unifi customers can also access the self-serve channels at both unifi Community and EasyFix portal which provide customers with tips and guides to tackle their usage experience issues quickly." "Our contact center remains open, primarily for assurance support. Due to the higher volume of interactions during this period, customers are encouraged to utilise our digital channels which are available 24/7 for account-related enquiries, management and payment," added Shanti. unifi currently offers #unifiyourworld that comes with up to RM200/month savings and unifi Mobile 99 is now priced at RM59/month with no contract for existing unifi customers. For business customers, they can sign up for unifi's business packages which now come with high-performance Mesh Wi-Fi and business solutions. Updates on Latest Developments of All TM Customer Service Operations during the FMCO period Digital Channels For more information, query, customer service, subscription and any support related needs, please visit www.unifi.com.my. Customers can also reach out to unifi via our digital channels as follows: myunifi app (available for Android and iOS) unifi portal – unifi.com.my unifi online community forum at community.unifi.com.my Email – help@tm.com.my Facebook – https://www.facebook.com/weareunifi/ Twitter – https://twitter.com/helpmeunifi. TMpoint All TMpoint outlets nationwide (except in Sarawak) are open following the allowed operating hours by the National Security Council and local authority regulations. Only essential transactions are available which include new service applications, payments at kiosks and collection of SIM cards. TM Contact Centres at 100, Live Chat, Social Media and e-mail Operations Hours: 7.00 a.m. to 9.00 p.m. and 24/7 for Live Chat Installations and Restorations All installation and restoration activities at customers' premises will continue with the customer's consent and verification of their household status via MySejahtera app. However, the services are not available in Enhanced Movement Control Order (EMCO) Locality and Home Surveillance Order (HSO) zones. Payment Channels All TM Payment Kiosks at TMpoint outlets are in operation. Alternative cash payment channels are at 7-Eleven, MyNews, Speedmart 99, KK Mart, MyNews and Petronas. Alternative digital payment channels via Autopay, unifi self-care portal at unifi.com.my, myunifi app, online payment channels from any of your preferred bank via JomPAY with TM's biller codes (8888 for unifi Home, 2345 for Streamyx & Voice and 3608 for unifi Mobile) and via e-Wallet (Boost app). TM would like to wish all its customers and stakeholders a safe and healthy stay at home under the FMCO and to remind them to continue to take precautionary measures such as social distancing and good personal hygiene to curb the spread of the virus. The Company will continually monitor for developments on the ongoing situation and adapt its services to help customers, whenever needed as the safety of its employees and members of the public are of paramount importance to us.
WeTV enters into partnership with unifi TV
Bringing more premium Asian content for Malaysian viewers to enjoy anytime, anywhere! WeTV and unifi announced their partnership to make more exciting content available for Malaysian viewers on unifi TV. Under this partnership, unifi TV customers will get to enjoy premium and exclusive content from WeTV through unifi TV's all-in-one Ultimate Pack as part of its streaming app offerings. Heng Aik Kuang, WeTV Malaysia's country manager, said, "We are excited to bring the WeTV experience to unifi TV customers nationwide. They will be able to watch the highly-anticipated launch of Villa Kristal on the 4th of March, the first WeTV Original in Malaysia. unifi TV customers can also enjoy viral hits like Layangan Putus from Indonesia, highly-anticipated C-Drama titles like Hello, The Sharpshooter, and many more Original titles launching this year." Anand Vijayan, Telekom Malaysia Berhad's Chief Commercial Officer, said, "Consumers today watch their favourite content on-demand and pay only for what they want. With this in mind, unifi strives to bring Malaysians a variety of great content through streaming apps via unifi TV. Our latest collaboration with WeTV further strengthens our commitment to provide world-class, high-quality entertainment for customers to enjoy at home or on-the-go." To enjoy the best entertainment experience, unifi TV customers can watch WeTV on unifi's latest Android TV Box, known as the unifi Plus Box, which is bundled together with selected unifi Home broadband plans. Find out more about unifi TV's streaming app offerings at https://activate.unifi.com.my/.
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