04 May 2023
TM SUPPORTS GOVERNMENT’s DECISION FOR TWO-PHASED IMPLEMENTATION OF 5G
TM supports the Government’s decision to implement 5G over two phases, as announced by Communications and Digital Minister YB Fahmi Fadzil on 3 May 2023.
TM will work closely with the Government and the industry to ensure the success of both Phase 1 (80% service coverage by DNB) and Phase 2 (shift to two networks) for Malaysia’s 5G implementation. TM looks forward to continue playing an active role in the 5G implementation, leveraging its nationwide fibre infrastructure, extensive digital platforms (data centres, edge nodes) and rollout experience.
TM shall continue to deliver converged connectivity and solutions across fibre and 5G to its home, SME, enterprise and Government customers through Unifi and TM One.
TM is committed to serve as the nation’s trusted partner to grow Malaysia’s overall connectivity and digital ecosystem, including 5G. It is committed to shaping a Digital Malaysia through technology that empowers communities, businesses and Government.
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TM receives national recognitions for its continous efforts in Energy Management
The Company walked away with four (4) recognitions at the recent National Energy Awards 2020, organised by the Ministry of Energy and Natural Resources (KeTSA). Telekom Malaysia Berhad (TM) was recently bestowed with multiple recognitions for its continuous commitment and best practices in energy management at the National Energy Awards 2020, organised by the Ministry of Energy and Natural Resources (KeTSA). The accolades received by TM were: Rank Category Sub-category Building Winner Category I: Energy Efficiency Energy Management (Small Building) TM Node, Skudai, Johor Bahru Runner-up Category I: Energy Efficiency Energy Management (Large Building) Menara TM, Kuala Lumpur Special Awards Institute of Higher Education Multimedia University, Melaka Special Awards Energy Performance Contracting (EPC) TM Node, Bandar Tun Razak Commenting on the achievements, Badrul Hisham Ahmad, Vice President, Support Business, TM said: "We are humbled and honoured to receive these awards and would like to thank KeTSA for recognising our continued commitment to Energy Efficiency (EE) initiatives, which is part of our overall sustainability agenda. Such initiatives not only provide cost optimisation and increased efficiency, but also contribute towards environment conservation. We understand that while we are advancing towards an increasingly digital economy and lifestyle, ensuring the sustainability of our environment is equally important for future generations. In addition to economic development, TM's role in empowering a Digital Malaysia is also driven by our potential to play our part to combat climate change. Although the ICT sector contributes 2% of global carbon emissions, increasing connectivity offsets the emissions. By providing digital solutions, we enable other sectors of the economy to grow while reducing energy use, travel and greenhouse gas (GHG) emissions. Therefore, the transition towards a digital economy helps achieve global carbon-reduction targets." "As we work to increase connectivity and digital, the necessary network and infrastructure expansion brings upon risks of environmental harm. As a responsible business, TM is implementing strict policies and innovative solutions that reduce the carbon emissions resulting from its operations and infrastructure development. A key way to reducing TM's carbon emissions is by lowering our overall energy consumption. As such, our facilities are supported by Energy Saving Initiatives (ESI), which describes how we can improve energy-efficiency at network and non-network buildings. We also adopt sustainable practices for emissions management that adhere to regulatory standards. We conduct regular monitoring of the air, noise and water of areas surrounding our operations. We strive to consistently comply with the environmental monitoring limits stipulated by the Department of Environment (DoE) thus ensuring that our business does not harm nearby environment and communities. We have been continuously improving on our emissions and consumption policies, objectives, targets and strategies. Additionally, we monitor and measure activities that contribute to our carbon footprint, including energy use and waste production, resulting in a 7.5% reduction in overall GHG emissions for 2019. We also recorded a 7.4% reduction in energy consumption," Badrul elaborated. The annual National Energy Awards (NEA) highlights the development of ideas and best practices in driving the country's sustainable energy sector. The award recognises the efforts of the public and private sectors in energy innovation that manifests positive impact to the nation and all Malaysians. It acknowledges the adopters of energy efficiency technology and renewable energy in driving towards Malaysia's sustainable development aspirations. It is also the Government's strategic move to promote innovation in local technology, research and development (R&D) as well as to create awareness on a broad level across the different facets of society, in line with the country's aspiration to spur energy sector as the new area for economic growth. Previously in 2019, the National Energy Awards also honoured TM for the first time as the winner for Category I: Energy Efficiency under sub-category of Energy Management (Small & Medium Building). The award recognised energy saving initiatives at Menara TM, Melaka which include upgrading of conventional lighting to LED, chillers optimisation, reuse of ablution water for watering plant and installation of motion sensor lighting, among others. For more info on TM's efforts towards sustainability, visit www.tm.com.my/sustainability.
TM AND TANAH MAKMUR COLLABORATE TO BRING HIGH-SPEED CONNECTIVITY TO FLAGSHIP KOTASAS DEVELOPMENT
KUALA LUMPUR, 16 AUGUST 2024 – TM via its leading digital convergence arm, Unifi, is collaborating with Tanah Makmur Berhad, to provide fibre broadband services to more than 1,700 residences at the flagship Kota Sultan Ahmad Shah (KotaSAS) township in Bandar Baru, Kuantan. The agreement was exchanged between Unifi’s Vice President for Product & Innovation Armizy Abdullah Shukri, and Tanah Makmur’s Group CEO YH. Dato’ Shahrul Nizam Abdul Aziz, witnessed by YB. Dato’ Ir. Razali bin Kassim, EXCO, Pahang State Public Works, Transport and Health, and YH. Dato’ Kamarul’ Arifin bin Ahmad, Pahang State Investment Officer. Leveraging TM’s role as the nation’s leading digital infrastructure provider, Unifi will provide customised high speed broadband plans to residences. Homeowners and residents will have access to Unifi’s broadband services immediately, empowering their digital lifestyles. The inclusion of broadband services will also reinforce KotaSAS’ proposition to deliver high-value properties with reliable connectivity, strengthening its status as Pahang’s new administrative centre. Anand Vijayan, TM’s Chief Business & Consumer Officer, said, “Unifi is committed to providing the best digital infrastructure and connectivity services, enhancing the quality of life and economic opportunities within the KotaSAS community. This partnership will offer the same unmatched value, seamless integration, and superior customer support that we promise all our customers. This is another milestone in TM’s efforts to empower Malaysians with digital access for a better future, and aligns with our Digital Powerhouse aspiration to advance Malaysia for the next digital revolution.” YH. Dato’ Shahrul Nizam added, “We are pleased to work with TM and Unifi once more in delivering a seamless customer experience, ensuring future residents benefit from high-speed connectivity. The introduction of fibre broadband is just the beginning of our journey towards elevating KotaSAS as Pahang’s new administrative and economic capital, setting the stage for future smart city initiatives, energy-efficient systems, and digital public services. With digital services transforming homes, communities and businesses, KotaSAS is poised to not only be Pahang’s foremost township, but a central hub for socio-economic growth in the East Coast region.” In addition to fibre broadband, KotaSAS residents will also gain access to Unifi’s converged offerings including the best 5G & 4G mobile services, the largest platform of premier channels and streaming apps in Malaysia, as well as comprehensive smart home solutions. Recently named the Best Home Broadband Service Provider at the 2024 PC.com Awards, Unifi continues to innovate and deliver outstanding services and value to communities throughout Malaysia.
TM’s response to the national crisis and assurance to customers, communities and businesses affected
As a result of the extreme and continuous heavy rainfall since Friday (17 December 2021), some telecommunication services provided by Telekom Malaysia Berhad (TM) have been impacted. A number of telecommunication equipment particularly in Selangor, Negeri Sembilan and Pahang were damaged resulting in service disruption in several areas. At the time of reporting, TM’s National Crisis Command Centre is up and running, and we are closely monitoring our network sites. The flash floods and landslides have caused several of our nodes in the three (3) states to be inaccessible due to high water and unsafe conditions. In the meantime, we have had to shut down power supply and network equipment in some areas as a precautionary measure to ensure the safety of those in the vicinity and minimise any potential risks. We have mobilised our front-liners and as conditions permit, we are actively pursuing network restoration in the flood-stricken zones to minimise any service interruption, ensuring customers remain connected. Our immediate concern is of 50,000 of our valued customers on unifi, streamyx, fixed line and unifi mobile who are affected, and we are working hard to ensure communication services are being safely re-established. Concurrently, the GLC/GLIC Disaster Recovery Network (GDRN) has been activated to provide welfare aid and support to those affected by this disaster. As a start, a total of RM50 million has been allocated for relief initiatives comprising of a matching grant of RM25 million by the Government, while the GLCs/GLICs will jointly contribute another RM25 million. As part of GDRN, which TM co-leads as the Secretariat together with Yayasan Hasanah from Khazanah Nasional Berhad, we are collaborating with the National Security Council (NSC) through NADMA (“Agensi Pengurusan Bencana Negara”) and other agencies to assist in furthering other disaster relief assistance. Together with the members of GDRN, we will mobilise rescue and aid efforts to ensure that basic necessities and healthcare can be provided to those in need. The 56th Royal Signals Telekom Army Reserve Regiment (56 Rejimen Semboyan Pakar Telekom Askar Wataniah) which comprises of volunteers from TM has been deployed on the ground to provide assistance and emergency services involving internet and telephone lines nationwide. “Though the situation remains uncertain, I am grateful for the quick action especially on the part of the TM engineering and customer care team for keeping our customers updated and working towards restoring the much-needed connectivity services. As we brace ourselves in anticipation of worsening conditions, we remain hopeful that Malaysians in need will receive the help they require. Our front-liners will be on the ground around the clock to restore services and bring the impacted States back on its feet,” said Imri Mokhtar, Group Chief Executive Officer of TM.
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