17 Mar 2022
Statement from TM on Government's decision to retain Single Wholesale Network (SWN) for 5G
1. TM welcomes and supports the Government's decision to continue with the Single Wholesale Network (SWN) model for the deployment of 5G in the country. We believe this reflects the national aspiration for an inclusive digital Malaysia.
2. The SWN model reflects the shared responsibility to meet the collective objectives of 5G for Malaysia:
- Telcos to focus on investing and developing innovative 5G products and solutions for end customers.
- DNB shall focus on network-build towards faster rollout of coverage and capacity in a cost efficient manner. TM will continue to provide the fiber backhaul as committed in the signing of the agreement with DNB on 16 Dec 2021. This is another example of public-private partnership in the rollout of critical telecommunications infrastructure to boost economic development and enhance the well-being of Keluarga Malaysia.
3. We look forward to rolling out 5G-enabled products and solutions to our unifi and TM ONE customers. As such, we are currently undertaking internal customer and network trials to bring an improved convergence proposition of fiber plus 5G services to our unifi and TM ONE customers. This is subject to finalising our wholesale agreement with the DNB.
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TM CONFIRMS NO SERVICE DISRUPTION AMIDST GLOBAL TECH OUTAGE LINKED TO CROWDSTRIKE
KUALA LUMPUR, 19 July 2024 - In view of the recent global tech outage linked to a flawed endpoint protection software update issued by a cybersecurity firm, CrowdStrike, which has affected many organisations worldwide, TM wishes to assure our customers and stakeholders that there is no disruption to our business operations and services. TM has proactively detected this issue and managed it swiftly. We will continue to monitor the situation and communicate updates as necessary.
Yayasan TM hands over 60 refurbished laptops under #MYBAIKHATI to aid underprivileged students with online learning
YTM collaborated with PINTAR Foundation to contribute 60 refurbished laptops to underprivileged students under Pejabat Pendidikan Daerah Bangsar/Pudu (PPDBP) to facilitate their online learning session. In its continuous effort to ease the burden of underprivileged students during this unprecedented period, Yayasan TM (YTM), the foundation arm of Telekom Malaysia Berhad (TM), together with PINTAR Foundation has reached out to the beneficiaries group under the #MYBAIKHATI initiative. Through the collaboration, YTM contributed 60 units of refurbished laptops together with 15GB LTE unifi Mobile #BEBAS packages FREE for one (1) year to Pejabat Pendidikan Daerah Bangsar/Pudu (PPDBP), Kuala Lumpur. Eligible students from 16 primary and secondary schools have been identified by PPDBP to receive the contribution. When handing over the contribution, Izlyn Ramli, Director of YTM said: “We understand the critical need of good, workable devices and internet connection for Home-Based Learning and Teaching (PdPR) sessions in the new norm. Under the #MYBAIKHATI initiative, we have refurbished used laptops that we received from the kind and caring public. Coupled with our unifi Mobile #BEBAS data plan, we hope the identified students can have a better PdPR experience. TM through YTM will continue to pave the way for deserving students to have greater access to education as we believe no one should be left behind, especially in this digital age.” Meanwhile commenting on this contribution, Tuan Hj Azuar Hj Hussin, Bangsar/Pudu District Education Officer said: "PPDBP would like to express our deepest appreciation to YTM and PINTAR Foundation. We believe this contribution would be invaluable to the recipients and facilitate their learning process in this very challenging period. We hope more corporates will come forth and provide their support to fulfil the needs of these underprivileged students.” TM is supporting the #MYBAIKHATI initiative, an industry-wide device crowdsourcing initiative aimed to collect and repair used communication devices to be distributed to low-income families (B40). TM has set up six (6) of its TMpoint outlets in the Klang Valley as collection points to facilitate the donation drive. The outlets are TM Experience Centre (TMEC) at Menara TM, Bangsar; TMpoint Cyberjaya, TMpoint Shah Alam, TMpoint Setapak, TMpoint Bukit Raja and TMpoint Taman Desa. To further encourage the public to donate their used smart devices, TM has partnered with realme, a smartphone manufacturer, where realme has allocated 300 realme vouchers worth RM50 each for individuals who contribute their used devices. They can then use the vouchers to purchase any realme devices at realme Official Store on Shopee. "realme Malaysia is pleased to join forces with TM in encouraging Malaysians to donate their used smart devices. We also hope that realme fans with old but usable devices can donate them to support a good cause during this challenging time," said Tiffany Teh, Brand Director of realme Malaysia. For more information on how you can be part of the #MYBAIKHATI initiative supported by TM, visit www.tm.com.my/mybaikhati.
UNIFI MOBILE OFFERS 30K FREE SIM CARDS FOR MALAYSIAN PILGRIMS FULFILLING THEIR HAJJ
KUALA LUMPUR, 9 MAY 2024 – Unifi Mobile is offering free prepaid SIM cards to 30,000 pilgrims as well as Tabung Haji staff and volunteers for the 2024 Hajj season. This initiative is part of the Sahabat Korporat TH 2024 programme, through which TM supports Tabung Haji via connectivity and digital value-added services for pilgrims fulfilling their spiritual obligations. Through this programme, those performing the Hajj in 2024 are eligible to receive the Unifi Mobile SIM card as part of its Middle East Pass offering. These cards will be made available during the various Hajj courses organised by Tabung Haji and at Unifi Stores nationwide, prior to the Hajj season. Jasmine Lee, Unifi’s Chief Commercial Officer, Consumer, said, “TM has supported Tabung Haji for more than 29 years since 1995, providing services and other benefits as part of the Sahabat Korporat TH programme. As the nation’s leading convergence champion, this initiative aligns with our overall commitment to enriching lives and communities through technology, ensuring seamless and affordable connectivity for our Hajj pilgrims while they are abroad.” “Providing one of the most affordable prepaid plans in the market, we are offering unlimited data passes that can be utilized by pilgrims throughout the duration of their visit to Saudi Arabia,” she added. Unifi Mobile’s customised Middle East Pass offering will include various unlimited data plans for customers to choose from to suit their connectivity needs while performing Hajj, ranging from 1-day passes priced at RM15 to 45-day passes* priced at RM125. Customers observing the Hajj can visit https://unifi.com.my/mobile/roaming for more information.
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