17 Mar 2022
Statement from TM on Government's decision to retain Single Wholesale Network (SWN) for 5G
1. TM welcomes and supports the Government's decision to continue with the Single Wholesale Network (SWN) model for the deployment of 5G in the country. We believe this reflects the national aspiration for an inclusive digital Malaysia.
2. The SWN model reflects the shared responsibility to meet the collective objectives of 5G for Malaysia:
- Telcos to focus on investing and developing innovative 5G products and solutions for end customers.
- DNB shall focus on network-build towards faster rollout of coverage and capacity in a cost efficient manner. TM will continue to provide the fiber backhaul as committed in the signing of the agreement with DNB on 16 Dec 2021. This is another example of public-private partnership in the rollout of critical telecommunications infrastructure to boost economic development and enhance the well-being of Keluarga Malaysia.
3. We look forward to rolling out 5G-enabled products and solutions to our unifi and TM ONE customers. As such, we are currently undertaking internal customer and network trials to bring an improved convergence proposition of fiber plus 5G services to our unifi and TM ONE customers. This is subject to finalising our wholesale agreement with the DNB.
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UNIFI’S NEW UNSTOPPABLE UNI5G POSTPAID PLANS DELIVER BEST CONVERGENCE EXPERIENCE FOR ALL MALAYSIANS
KUALA LUMPUR, 1 December 2023 – Unifi today announced its newest #Unstoppable UNI5G Postpaid and Family Plans, catering to the diverse needs of modern Malaysians and enabling them to seamlessly integrate the 5G experience into their daily lives. These new mobile plans will provide an array of value-added benefits, redefining the boundaries of connectivity and digital engagement that celebrate both interests – individual and being part of a family. Jasmine Lee, Unifi’s Chief Commercial Officer, Consumer, said, “In powering a digital nation, these new plans make 5G technology even more accessible for everyday Malaysians, with a renewed focus on connectivity for the whole family. With mobile coverage spanning more than 95% of the country’s population and recently named Ookla’s® 2023 winner* for delivering the best mobile video experience in Malaysia, our UNI5G plans empower individuals and families to embrace the endless possibilities of 5G in their own way, without compromising on quality and affordability. “These new plans also solidify Unifi’s role as Malaysia’s only true convergence services provider and strengthen our fixed, mobile, lifestyle and business solutions to serve today’s digital demands. This reflects our ongoing commitment to enrich lives and communities through technology, ensuring that every Malaysian can participate in and benefit from the ongoing digital revolution,” she explained. #Unstoppable offers for the whole family The highlight of Unifi’s latest #Unstoppable plans is its UNI5G Postpaid Family priced at RM129. Originally offered with a base of 150GB data, customers will receive unlimited 5G + 4G data when they sign up during a limited time promotion period starting 28 November. The plan includes a free 5G smartphone that allows customers to seamlessly switch to 5G, as well as unlimited calls, and one free Supplementary Line with 30GB 5G + 4G data. For those with larger families, Unifi also offers UNI5G Postpaid Family plans with two and three free Supplementary Lines priced at RM159 and RM189 respectively – making 5G access more affordable for the whole family, regardless of size, through a single mobile plan. Tapping into Unifi’s unique fixed-mobile convergence capabilities, new customers who sign up for both packages; the new UNI5G Postpaid Family Plans above, together with Unifi’s latest fixed high-speed broadband plans, will enjoy unlimited 5G + 4G data for Principal and all Supplementary lines. Existing Unifi fixed broadband customers purchasing the new UNI5G Postpaid Family plans will also enjoy the same offer. Unifi also unveiled three new Mobile Postpaid plans for individual users: 1. UNI5G Postpaid 99, one of the best value-for-money offerings in the market, which comes with unlimited 5G + 4G data during this promotion period, and a free 5G smartphone; 2. UNI5G Postpaid 69 with unlimited 5G data during this promotion period, and rebates on a selection of 5G smartphones; and 3. UNI5G Postpaid 39, one of the most affordable Postpaid entry plans with 30GB 5G + 4G data, designed especially for those transitioning from Prepaid plans such as young professionals. Customers subscribing to either UNI5G Postpaid Family plans, UNI5G Postpaid 99, or UNI5G Postpaid 69 together with Unifi Broadband 300Mbps and above, will further receive a monthly rebate of RM20, for as long as they remain active Unifi customers. Alternatively, customers can opt for a limited time fixed-mobile offer, which includes the latest UNI5G Postpaid packages with unlimited 5G + 4G data, a free 5G smartphone and Unifi Broadband 100Mbps from as low as RM149 a month. To find out more about these new plans, visit https://unifi.com.my/mobile/postpaid. *Unifi is Malaysia’s Speedtest Awards™ winner for Best Mobile Video Experience during Q1-Q2 2023 period. Based on analysis by Ookla® of Speedtest Intelligence® data for Q1–Q2 2023. Ookla trademarks used under license and reprinted with permission.
Employees of TM at Menara TM One, Damansara and Kepayan, Kota Kinabalu tested positive for Covid-19
Telekom Malaysia Berhad (TM) confirms two (2) positive cases of Covid-19 amongst its employees. One of the affected employees is based at Menara TM One in Damansara, Kuala Lumpur and the other is at its Kepayan office in Kota Kinabalu, Sabah. Both employees are currently under quarantine and receiving treatment at Government quarantine and medical facilities. TM management and staff are together praying for their speedy recovery. TM has taken proactive measures to mitigate further spread of the virus and keep our customers, staff and communities safe. At Menara TM One, all occupants were immediately evacuated and the office building closed for seven (7) days to facilitate thorough disinfection and sanitisation in accordance to the guidelines set by the Ministry of Health (MoH). TM offices in Sabah, Kedah and other Red Zone areas had been closed much earlier as proactive precaution in correspondence to the increasing cases recently. Following these two new positive cases, detailed contact tracing is being carried out by the MoH, assisted by TM's COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the affected employees. Identified close contacts are being contacted by MoH for further advice and action. In ensuring continued services to our customers, TM employees at the affected states and areas have reverted back to Work From Home (WFH) arrangement utilising digital channels and online productivity tools. Meanwhile, critical function employees (contact centre, field teams for service installation and restoration) shall continue working in compliance to Government and TM's added safety protocols and guidelines. TM would like to remind everyone at all times to keep safe social distance, hygiene and adhere to the Standard Operating Procedures (SOPs) as advised by the Government. TM has taken and will continue to take all necessary measures to ensure the health and safety of our customers, employees and community.
Disney+ Hotstar and other top-notch international and local content will rock Malaysian screens via unifi TV’s comprehensive content offering!
5 new exciting channels will be available on unifi TV starting 1 May 2022, while 4 new streaming apps will be added mid-May, including Disney+ Hotstar unifi TV customers can expect more exciting international and local content next month, including Disney+ Hotstar. Disney+ Hotstar is the dedicated streaming home for global, regional and Malaysian stories. It brings together blockbuster Hollywood films and award-winning content from Disney, Pixar, Marvel, Star Wars, National Geographic, FX, 20th Century Studios and many more, providing a wide array of titles from select Malaysian studios and a unique and growing portfolio of local language content from Asia Pacific. Disney+ Hotstar offers programming with a variety of original feature-length films, live-action and animated series, short-form content and documentaries. This includes titles such as Marvel Studios' latest series and films like Moon Knight, Hawkeye, Eternals and Shang-Chi and The Legend of The Ten Rings. Also available are Star Wars: The Book of Boba Fett; the Academy Award®-winning film Encanto, which won the Oscar for Best Animated Film; and Pixar's Turning Red which is the number one film premiere on Disney+ globally to date (based on number of hours watched in the first three days). Disney+ Hotstar also features an extensive library of highly acclaimed local language content from Asia Pacific, such as popular Korean dramas Snowdrop, Rookie Cops and Soundtrack #1, as well as Malaysian series Ejen Ali, Upin & Ipin, Kisah Cinta Kita and more. On 1 May 2022, unifi will add five (5) new channels and one (1) new streaming app onto its unifi TV platform, with another three (3) streaming apps joining unifi's content stable on 17 May 2022. The 5 new High Definition (HD) channels are beIN SPORTS 1, beIN SPORTS 3, CCTV-4, CGTN as well as unifi's very own new channel, DEGUP while the 4 new streaming apps including the aforementioned Disney+ Hotstar, are MySing, beIN SPORTS CONNECT and SPOTV NOW. With the addition of the new channels and apps, unifi TV will have a total of 74 premium channels and 15 streaming apps on its platform, enjoyable on unifi TV's media boxes or unifi PlayTV app when on-the-go. Anand Vijayan, Chief Commercial Officer, Telekom Malaysia Berhad (TM) said: "We are thrilled to bring more great content to our subscribers via unifi TV for a wholesome viewing experience. The newly-added channels and streaming app offerings will provide a wide range of favourite international movies and series, local and vernacular programmes, news as well as sports action. Whether you are spending quality time with your family at home or you are out and about, you will be entertained. "unifi TV continuously strives to deliver more exciting content to meet the discerning demands of Malaysians from multiple segments, and we have something for everyone; be it live, on demand or over-the-top (OTT) content. Our latest collaborations with renowned content providers further cements unifi's commitment in providing world-class, high-quality entertainment to our customers and strengthens our position as a leading content aggregator in Malaysia." All new unifi Home broadband subscribers with unifi TV Ultimate Pack can watch Disney+ Hotstar at no additional charge, as long as their pack is active, while new subscriptions to unifi Home 100Mbps without Ultimate Pack will enjoy a 6-month access to the streaming app. Disney+ Hotstar will also be made available as an add-on at RM16.00 per month to unifi TV Varnam Plus, Aneka Plus and Ruby Plus Pack customers. unifi Home customers without any unifi TV Pack will have the option to subscribe to the streaming app a la carte at the price of RM54.90 for 3 months, with the convenience to pay through a single unifi bill. For karaoke lovers, MySing will definitely make this upcoming Raya celebrations much more memorable. It is the first and only karaoke OTT app fully operated locally in Malaysia, with more than 30,000 original karaoke content in a user-friendly interface. The most recent and latest hits can be enjoyed in HD-quality. MySing is available exclusively on unifi Plus Box and can be subscribed via unifi starting 1 May 2022 with a 30-day trial for a limited time only. The app is available a la carte at RM14.90 per month. MySing is hosted on TM One's intelligent Cloud – α Edge, an end-to-end comprehensive suite of cloud services with full stack hyperscaler capabilities. SPOTV NOW provides access to live sports streaming services, video-on-demand options and curated exclusive content of premier Asian and international events, including MotoGP (this comes with Bahasa Melayu commentary), The Open Championship, US Open and Wimbledon, World Table Tennis, as well as Asian events such as Korean Baseball League (KBO) and V.League Japan competition. SPOTV NOW is available complimentary to all Ultimate Pack customers from 17 May 2022 onwards. For avid football fans, unifi TV is also excited to bring in two (2) new channels – beIN SPORTS 1 and beIN SPORTS 3 – offering LIVE coverage of European football action from UEFA Champions League, UEFA Europa League, LaLiga, Serie A, Ligue 1 and more. Viewers are set to enjoy unparalleled access to exclusive contents of Europe's premier clubs including interviews, documentaries, full-match replays and magazine shows. Ultimate Pack customers can also watch these contents on beIN SPORTS CONNECT, a multi-device player accessible on app or web, which comes as complimentary to Ultimate Pack subscribers starting 17 May 2022. Meanwhile, for viewers who are looking for a boost in adrenaline, unifi TV is launching its very own channel, DEGUP. It is the first channel on unifi TV that highlights the best action and horror content from the Asian region and more. For fans of entertainment and news from China, the new channel CCTV-4 features a variety of programmes including documentaries, music, news and drama series, while CGTN, the prime English TV channel of China Global Television Network, provides around-the-clock news, current affairs' shows and featured programmes. Disney+ Hotstar will be included in unifi TV Ultimate Pack at no extra cost from 17 May 2022 onwards. For existing Ultimate Pack customers, they can pre-register their interest to switch their current streaming app bundle starting today at https://activate.unifi.com.my/disney to enjoy Disney+ Hotstar when it comes on board on 17 May 2022. In conjunction with the launch, unifi will be offering free viewing of all its channels to all unifi Home customers from 30 April until 8 May 2022, making this Raya festivities even more special. All new unifi subscribers will also enjoy a 30-day free trial of broadband connectivity and the complete suite of unifi TV channels. To sweeten the deal, customers can further enhance their viewing experience with smart devices where they can add-on a 60" 4K UHD Android TV or an ASUS laptop to their new subscription from an additional RM79 per month. All streaming apps with unifi are best viewed on unifi Plus Box for a big-screen, lean-back experience or on-the-go via respective mobile apps. More information about these exciting new content can be found on www.unifi.com.my/tv.
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