25 Oct 2023
TM’s All-In-One Digital Solutions With Geran Digital PMKS Madani To Accelerate MSME Digitalisation
Kuala Lumpur, 25 October 2023 - Unifi Business is set to accelerate local MSME digitalisation through Geran Digital PMKS Madani (GDPM). Recently reinforced in Budget 2024, the government aims to incentivise local MSME through the GDPM to embrace business digitalisation for business growth.
Local MSME make up 97.4% of overall domestic businesses and provide employment to 47.8% of the population. However, a majority of them (about 77%) remain at the basic stage of digitalisation.
Through this grant, MSME entrepreneurs will be able to subscribe to Unifi Business’ packages and solutions with 50% matching grant of up to RM5,000 per customer. This includes a wide range of services such as Unifi Business’ high-speed internet, Unifi Mobile Biz high-speed 4G and 5G mobile data, as well as Unifi Air Biz’s unlimited 5G data. Unifi Business will also offer solutions that are made to fit the digital needs of MSME such as: -
- Digital Marketing Solution – Digital marketing campaign professionally managed by a certified campaign manager enabling wider reach and stronger online brand presence
- Unifi eCommerce Hub – a single integrated platform to sync online and offline stores to manage product inventories, orders, monitor sales and revenue, as well as social media enquiries. Allow users to build interactive websites with live chat and built-in online payment features
- Kaspersky Small Office Security – protect important things that matter to businesses regardless of IT skill level, providing “Always On-Security for Always-On Businesses”.
Mohamad Yusman Ammeran, Unifi’s Head of SME, said, “Beyond connectivity and business solutions, Unifi Business is committed to helping Malaysian MSME to strengthen their business and leadership capabilities. As the preferred digital partner to 400,000 MSME nationwide, TM supports their market visibility, growth and digital capabilities through our service and solutions with 600 Unifi Business Consultants nationwide, of whom, more than 100 are certified with the International Certification of Digital Literacy (ICDL).”
One of Unifi Business’ customers who benefitted from digital transformation was Tineshwara Rao of Suria Pest Control, Penang, who said, “Our sales have doubled and expanded beyond the northern states through the services and solutions provided by Unifi Business, particularly its Digital Marketing Solution. We would like to thank Unifi Business for helping us grow into a more digitally enabled business.”
Another happy customer, Athirah Abdul Rajak, owner of Mama’s Best Food from Sabah echoes, “Sales of my product increased by 50% by using Unifi’s Business’ eCommerce Hub. I am now supplying one shipping container of our product on a monthly basis to Johor. Unifi Business made this possible for me.”
In addition to the grant, MSME customers will also be able to enjoy new lower prices offered via Unifi Business’ Fibre plans. This includes a limited time promo for 100Mbps broadband for RM99 per month, which is approximately 30% lower compared to the new price.
To find out more about the Geran Digital PMKS Madani with Unifi Business, visit biz.unifi.com.my
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TM ANNOUNCES SOVEREIGN GPU-AS-ASERVICE TO EMPOWER MALAYSIA’S AI ASPIRATIONS
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TM turns in solid 1Q2021 performance; strong start to transformation programme
The Group posted revenue of RM2.81 billion, 9.9% higher from RM2.56 billion in 1Q2020. A Solid 1Q2021 Performance Telekom Malaysia Berhad (TM) today reported its financial results for the first quarter ended 31 March 2021. The Group's revenue increased by 9.9% to RM2.81 billion compared to RM2.56 billion in the same quarter last year with an increase in revenue across all business lines – unifi, TM ONE and TM WHOLESALE. Ongoing cost improvement initiatives continued to show results with total operating cost ratios (% cost to revenue) improving from 88.1% last year to 79.7%, supporting both revenue growth whilst optimising cost efficiency across direct costs, manpower, other operating costs and depreciation and amortisation. Group EBIT for 1Q2021 rose by 80.8% YoY from RM326.1 million in 1Q2020 to RM589.7 million, on the back of higher revenue and better operating costs efficiency. This subsequently led to a strong 113.4% YoY growth in Group PATAMI from RM152.5 million last year to RM325.5 million. In 1Q2021, the Company invested 8.8% of revenue in capex amounting to RM247.0 million as it continued to modernise its network and technology platforms towards delivering current and future solutions for customers. Of the amount invested, 69% was for network access including JENDELA (fibre broadband expansion), 12% for core network, and the balance 19% for support systems. TM expects to meet the 2021 market guidance announced in February with revenue growth to be flat or single digit growth, EBIT to be more than RM1.6 billion and CAPEX guidance to be between 14% to 18% of revenue. 1Q2021 Business Highlights: A Strong Start to the New TM Transformation Programme The 'New TM' Transformation Programme (2021-2023), anchored on 40+ Value Programmes focusing on customer experience, revenue, cost efficiency and a future proof organisation, has seen a strong start with quarterly growth across all lines of business and improved operations. unifi maintains its strong momentum and convergence leadership with 11.9% YoY growth in fixed broadband customers to 2.44 million, with the highest ever quarterly fixed broadband customers net additions of 110k, driven by growth of unifi customer base. Whilst the MCO since 2020 has increased demand for fixed broadband, unifi has successfully converted this demand with its compelling unifi convergence proposition under the #unifiyourworld campaign, providing the best customer value for broadband, mobile and content via unifi Plus Box. This growth was also supported by the higher number of ports deployed and wider fiber network roll-out under the JENDELA programme, which TM surpassed its 1Q targets achieving 141% of its commitment. TM is also expanding the pool of network contractors to increase the capacity of its fiber expansion programme in the coming quarters. unifi also focused on continuously improving customer experience and accelerated its Streamyx migration programme in Q1 2021 to enable more customers enjoy higher speed broadband. WiFi optimisation is also an important part of getting the best internet experience, hence unifi also continues to promote the take up of Mesh WiFi to its new and existing customers. 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There is also greater traction seen for Cloud services from the Enterprise segment; whilst discussions are ongoing to support public sector data migration, as the Government's sole local Cloud Service Provider (CSP) under the MyDIGITAL blueprint. TM WHOLESALE is the preferred network infrastructure provider supporting the technology industry and is positioning Malaysia as a digital hub with strong demand from domestic and international telco and technology operators; including hyperscalers. On the home front, TM as the leading infrastructure partner for High Speed Broadband wholesale services, leveraged its superior network nationwide to support the industry's broadband growth. It is also the primary mobile backhaul infrastructure provider for the industry, which saw growth in coverage and capacity through dynamic offerings of these services. TM also recorded growth in terms of its Wholesale Data Services. Towards establishing Malaysia as an ASEAN digital hub, TM strengthened its partnership ecosystem with international carriers and hyperscalers registering higher revenue for International Data Services as compared to last year. TM expanded its portfolio of data centre customers with more major Asian and US hyperscalers co-locating at the nation's only Tier III twin core data centres at Iskandar Puteri (IPDC) and Klang Valley (KVDC). Its wholesale Content Delivery Network (CDN) services also expanded its digital media delivery network ecosystem with more new customers in 1Q2021. TM remains committed to sustainable growth, with continued emphasis on Environmental, Social and Governance (ESG), maintaining its strong track record as one of the 75 Bursa companies on the FTSE4Good Bursa Malaysia Index, with the full rating of 4/4. Environment: TM complies with the Environmental Quality Act 1974, and has reduced its annual carbon emissions by 13%; integrating sustainable practices in all areas of operations. Social: TM ensures the safety and health of customers and Warga TM with special working arrangements implemented and enhanced Standard Operating Procedures (SOPs) towards business and customer service continuity. TM also supports the nation and communities in need through connectivity initiatives such as Jaringan Prihatin, CERDIK, MYBAIKHATI and other humanitarian aid. Governance: Committed to uncompromising integrity, TM continuously assesses the Group's corruption risk and ensures its corruption mitigation practices are independently certified. Imri Mokhtar, Managing Director & Group Chief Executive Officer commented: "We began 2021 with a positive momentum and a strong start to our 'New TM' 2021-2023 Transformation Programme. 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