Nor Fadhilah, 54, a Malaysian, holds a Bachelor of Accounting (Hons) from International Islamic University Malaysia (IIUM). She is a chartered accountant of the Malaysia Institute of Accountants (MIA) and associate member of the Malaysian Institute of Chartered Secretaries and Administrators (MAICSA). She has also completed various leadership programmes, including Oxford Strategic Leadership Programme at Said Business School, University of Oxford, United Kingdom and Digital Transformation Programme for Senior Executives held by International Institute for Management Development (IMD) Business School.

Nor Fadhilah was appointed as Chief Corporate Officer (CCO) of TM on 17 June 2024 where she oversees and lead the functions of Strategic Communications, Regulatory, Sustainability, Risk Management, and Centralised Organisations Program Management (COPM) of TM.

Nor Fadhilah started her career at PricewaterhouseCoopers (PwC) as an Assurance Assistance where she primarily involve in assurance and audit work for large and mid-sized firms across various industries. Nor Fadhilah joined TM in 1993 and advanced through various roles encompassing strategy, business development, finance, treasury, and subsidiary management. Her final position in TM was as Group Chief Financial Officer, where she led numerous strategic initiatives that focused on enhancing cost, capital, and cash flow management to achieve overall financial resilience and stability. She was name as the Best CFO in Malaysia at the Alpha South East Asia Annual Institution Awards for Corporates in 2019.

Nor Fadhilah served 26 years in TM until 2019. In 2020, she was appointed as Chief Financial & Strategy Officer at the Malaysian Communications & Multimedia Commission (MCMC) where she managed multiple portfolios, including strategy planning, international affairs, technology and innovations, finance, risk management and strategic communications.