14 May 2018
unifi converts TM rewards points into charity
‘A donation drive to help the nation’
It's better to give than to receive, but wouldn't it be even better to do both? At the same time?
Starting November last year, unifi through its loyalty programme - TM Rewards, ran a 'Donate Your Points' programme where unifi customers can convert their TM Rewards points into donation to their charity organisation of choice namely - United Nations Children's Fund (Unicef Malaysia), Medical Relief Society Malaysia (MERCY Malaysia) and National Cancer Council Malaysia (MAKNA).
For every 100 points, customers will have the option to convert the points into RM1 which can be donated to the organisations. Within five (5) months of its implementation, TM has successfully collected a total of 16.4 million points worth RM164,000 and it is a recognition that by doing the little things, when we work together, can add up to a big change.
The mock cheque of the contributions were handed over by Imri Mokhtar, Executive Vice President, unifi, TM to Richard John Beighton, Chief Private Sector Fundraising of Unicef Malaysia; Amran Mahzan, Executive Director of Mercy Malaysia; and Farahida Dato' Mohd Farid, General Manager of MAKNA in a ceremony held at TM's headquarters, Menara TM.
Speaking at the ceremony, Imri said, "We would like to thank our loyal customers who have shown their support towards this noble cause and we are happy to be able to provide a platform for our customers, together with TM, to help make a difference for these much-needed groups of the community. It is a huge satisfaction to put a smile on these children, cancer patients and families who are rebuilding their lives."
"We will not stop here. unifi is looking forward to collaborate with many more charity organisations and NGOs in Malaysia. With the support from our generous customers, we will continue to help to alleviate the burden endured by the needy and underprivileged."
TM remains committed to our efforts in helping those in need nationwide and this initiative is part of our sustainability effort in everything we do in maintaining the Company's goals to become a responsible and sustainable organisation," he added.
In 2011, TM Rewards was introduced to recognise and reward our loyal customers with great offers and privileges by rewarding them with points when bills are paid timely and for any spending on TM's products and services which can be redeemed for bill, Hyppflicks/VOD vouchers or lifestyle items.
To date, TM Rewards has recorded 1.9 million registered members and a total of RM137 million worth of points since it started in 2011.
For more information on TM Rewards, log on to wwww.tm.com.my/tmrewards
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TM reports operational improvement for 3Q2018 despite challenging environment
Key Highlights of 3Q2018: Group Revenue of RM2.95 billion Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) at RM941.4 million Group Reported Loss After Tax and Non-controlling Interests (LATAMI) of RM175.6 million from impairment of network assets Key Highlights of YTD 2018: Group Revenue of RM8.73 billion Group EBITDA at RM2.55 billion Group Reported Profit After Tax and Non-controlling Interests (PATAMI) at RM83.5 million Announces Revised Dividend Policy Telekom Malaysia Berhad (TM) today announced its financial results for the quarter ended 30 September 2018. The Group saw steady operational performance, amidst heightened challenges in its operating environment, namely industry and market challenges impacting its revenue. The Group held revenue steady, at RM2.95 billion in 3Q2018, 0.3% higher from RM2.94 billion in the previous quarter, on the back of higher data as well as other telecommunication related services revenue. 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In terms of convergence, we saw more customers moving up the value chain with having triple-play services and above, evidenced by our convergence penetration now at 48% of TM’s household penetration compared with 39% this time last year,” he added. “We will continue to strengthen our products and services portfolio and we are stepping up how we aggressively compete in the market, with greater sales and Go-To-Market activities on the ground. We are also working hard to reach more customers with various fit-for-purpose technologies to ensure that everyone can have the benefit of higher broadband speeds and enhanced experience. 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TM appoints Dato’ Mohd Rais Azhar as the new CTIO
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This is certainly in line with our consistently above global telco average Customer Satisfaction Measure (TRI*M) index scores over the years - a testament to our concerted efforts in improving customer experience. This laid the foundation of TM as Malaysia's Convergence Champion and strengthens our brand promise of "Life Made Easier"," he added. "We are grateful for not just his professional and technical contributions to the Group, but also his efforts in nurturing talent. Dato' Rafaai has been a mentor and coach to many people in TM that are now among our current crop of leaders. The management and Warga Keluarga TM are immensely grateful to Dato' Rafaai for his leadership and all his contributions to the Company. We would like to take this opportunity to wish him all the best for his future endeavours," Dato' Sri Shazalli concluded. 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He was assigned as Head of Customer Experience Management and Transformation reporting directly to TM Group CEO on 1 July 2014 and at the same time, remained as the Deputy CTIO. He was also the Chairman of Service Management Council (SMC) responsible for TM's overall customer service management. Before his retirement from TM, Dato' Rafaai was TM's Chief Technology & Innovation Officer (CTIO) and Chief Customer Experience Officer since 18 February 2017.
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