01 Nov 2020
unifi Brings TM Piala Malaysia matches to more Malaysians; extends its broadcast rights to RTM
unifi welcomes RTM as its broadcast partner for all TM Piala Malaysia 2020 matches through sharing of broadcast rights to enable more Malaysians to enjoy the exciting moments of the competition.
unifi today announced that it has collaborated with Radio & Televisyen Malaysia (RTM) and shared some parts of its broadcast rights for Liga Malaysia and Piala Malaysia 2020 with the national broadcaster. With this collaboration, all 15 matches of TM Piala Malaysia 2020 will be made available on RTM's free-to-air TV channels for more Malaysians to enjoy the prestigious football event and cheer for their favourite clubs.
Commenting on the collaboration, Datuk Lai Shu Wei, Vice President of Marketing, unifi said: "Football is the number 1 sport not only here in Malaysia, but also globally. At unifi, we share similar passion and we have been a long-time partner of the local football scene where we have been supporting its development from the grassroots level. In continuing the support, we are extending our broadcast rights to RTM, the national broadcaster and together, we bring the exciting moments of the most coveted football championship to more fans nationwide!"
"We understand that the current unprecedented period has limited our movements but we are also fully aware that football unites us and passion for the sport can keep our spirits high. This is what brings us to this partnership with RTM in delivering the best of Malaysian football action in the comfort of your homes!" he added.
This year, a total of 16 teams will go against each other to vie for the TM Piala Malaysia 2020. The first round is scheduled to start on 6 – 8 November, with the quarter-finals on 12 – 13 November, semi-finals on 17 November and the most awaited final match on 22 November 2020.
With the partnership in place, football fans nationwide can watch all TM Piala Malaysia matches anytime, anywhere on TV via unifi TV's unifi Sports 1 – 5 channels, unifi YouTube channel at https://www.youtube.com/c/unifiistheone/featured and RTM's channels, or anytime, anywhere on their mobile devices via unifi PlayTV mobile app and RTM's My Klik app.
To watch the exciting matches brought to you by unifi TV, please visit https://unifi.com.my/personal/tv.
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TM ANNOUNCES SOVEREIGN GPU-AS-ASERVICE TO EMPOWER MALAYSIA’S AI ASPIRATIONS
KUALA LUMPUR, 13 December 2024 – TM, Malaysia’s telecommunication leader, has further strengthened its core capabilities by ramping up its digital infrastructure to enable GPU-as-a-Service (GPUaaS). Hosted entirely within the country, this initiative aims to bolster Malaysia's AI infrastructure and accelerate digital transformation. The solution was unveiled following the launch of the National Artificial Intelligence Office (NAIO) by YAB Datuk Seri Anwar Ibrahim, Prime Minister of Malaysia. The first of its kind in Malaysia, this innovative solution leverages NVIDIA GPU technology hosted at TM’s Uptime Tier-III certified data centres. TM’s GPUaaS provides low-latency, real-time, high-performance AI computing capabilities while ensuring data sovereignty and security, reinforcing Malaysia’s aspirations to become a leader in AI innovation within ASEAN. TM’s GPUaaS eliminates the need for capital-intensive investments, providing scalable and on-demand access to cutting-edge resources. Backed by TM’s nationwide fibre optic network and edge computing facilities, it seamlessly integrates GPU resources with high-speed connectivity to power AI-driven applications such as: • AI for Public Services: Real-time AI Avatars providing information for citizens. • Healthcare Diagnostics: AI-powered imaging and analytics. • Autonomous Vehicles: Real-time traffic and navigation systems. • Immersive Media: AR/VR content creation with real-time rendering. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer, stated, “TM’s GPUaaS will further enhance our digital infrastructure and support the nation’s AI aspiration. By offering cost-efficient access to high-performance computing for AI model training and inferencing, we enable businesses and the Government sector to adopt AI-driven solutions with greater ease, ensuring both operational efficiency and scalability. “Our GPUaaS design is modular and scalable, catering to various user needs. Leveraging this agility, we are pleased to announce that TM has secured an international customer for GPUaaS requirement to be delivered by year-end. This initiative underscores TM’s commitment to empower industries and unlock new opportunities through AI infrastructure, as we align our Digital Powerhouse 2030 aspiration to fast forward the future of a Digital Malaysia.” TM’s data centres hosting GPUaaS are LEED (Leadership in Energy and Environmental Design) certified green buildings, designed to ensure sustainability and energy efficiency. This aligns with Malaysia’s commitment to achieving net-zero emissions by 2050, supporting innovation while reducing environmental impact. In addition to hosting TM’s GPUaaS, these data centres are also available to host other GPU providers. The sovereign GPUaaS reinforces Malaysia’s readiness to become a digital-first economy; transforming critical sectors such as healthcare and transportation, driving economic development and enhancing public service delivery.
TM in consortium to build new submarine cable system for Southeast Asia – Middle East – Western Europe
With advanced technologies, open cable system concept and capacity of more than 100Tbps, the latest investment will improve connection with Europe and cater for future digital demand Telekom Malaysia Berhad (TM) announced that the Company is part of a consortium for the latest Southeast Asia - Middle East - Western Europe 6 (SEA-ME-WE 6) submarine cable system, that connects Malaysia with multiple countries namely Singapore, Bangladesh, India, Sri Lanka, Maldives, Pakistan, Oman, Djibouti, Saudi Arabia, Egypt and France. TM’s participation in the consortium was made official with the signing of the Construction and Maintenance Agreement (C&MA) with all consortium members recently. The SEA-ME-WE 6 joins the list of TM’s investments in submarine cable systems including SEA-ME-WE 3, SEA-ME-WE 4, SEA-ME-WE 5 as well as other numerous international cable routes worldwide. The SEA-ME-WE 6 will provide TM with one of the lowest latency routes between Malaysia and Europe. It will also create an additional layer of network diversity and resilience for the heavily loaded traffic between Asia and Europe. With its advanced technologies, open cable system concept, and a design capacity of more than 100Tbps, this latest investment will undoubtedly provide the consortium members with complete control over their traffic management. Commenting on the latest investment, TM Group Chief Executive Officer Imri Mokhtar said, “TM has always been at the forefront in making Malaysia the ideal gateway for connecting our country to the world, as well as enabling global technology players to deliver innovative digital services to Malaysia. Submarine cable expansion remains a key element in achieving this goal. “Our investment in SEA-ME-WE 6 will allow us to address our capacity requirements to cater for increasing future digital demand across Asia and Europe while continuing to provide reliable, diversified and uninterrupted global connectivity solutions to customers. It will also allow TM to support the deployment of hyperscalers’ data centres as well as the future requirements of 5G network in the country.” “The SEA-ME-WE 6 submarine cable will land at TM’s new cable landing station in Morib, the latest addition to TM’s existing four (4) international cable landing stations in the country. Its strategic proximity to Klang Valley, which is close to most hyperscalers’ data centres, positions it as a key cable landing site for Malaysia.” Imri added that the new investment will help realise TM’s aspiration to establish Malaysia as a regional digital hub by facilitating more submarine cables to land in Malaysia. This also demonstrates TM’s commitment to the MyDIGITAL initiative to attract more international submarine cables to land in Malaysia. Aside from TM, the SEA-ME-WE 6 consortium comprise multiple global players, including Bangladesh Submarine Cable Company Limited (BSCCL), Bharti Airtel Ltd. (Bharti Airtel), Dhivehi Raajjeyge Gulhun PLC (Dhiraagu), Djibouti Telecom SA (Djibouti Telecom), Etihad Etisalat Company (Mobily), Orange (France), PT Telekomunikasi Indonesia International (Telin), Singapore Telecommunications Limited (Singtel), Sri Lanka Telecom PLC (SLT), Telecom Egypt (TE) and Trans World Associates (TWA). TM is well experienced in both domestic and global submarine cable system development and investments. With 30 submarine cable systems owned and leased spanning more than 320,000 kilometres around the globe, TM is committed to providing the highest service performance and best quality experience to all its customers worldwide.
TM stays committed to serve customers during full Movement Control Order
As an essential services provider, TM continues its operations subject to FMCO guidelines With the nation going into Full Movement Control Order (FMCO) starting 1 June 2021, Telekom Malaysia Berhad (TM) remains committed to serving the nation as we understand connectivity is especially crucial to our customers during this period. As the safety and health of its employees, contractors and customers continue to be the utmost priority, TM is taking the necessary precaution steps to protect their wellbeing when carrying out their tasks. With the FMCO implementation, TM will continue with Special Working Arrangements for its workforce nationwide until further guided by the Government. TM employees at the frontline and supporting critical functions are given the option of flexible working hours or split working teams. Meanwhile, other employees will continue to work from home utilising digital and online productivity tools available. TMpoint outlets and key partner stores are open for service applications and essential transactions subject to government and local authority regulations. Our service installation and restoration activities remain available for customers with Standard Operating Procedures (SOPs) in place to ensure the safety of both TM personnel and its customers. Commenting on TM's preparedness to serve the nation during the FMCO, Shanti Jusnita Johari, Chief Marketing Officer, TM said, "As the nation's essential service provider and the enabler of Digital Malaysia, we understand the importance of getting connected as more people are working from home, participating in online learning, conducting business via online and keeping the family entertained while staying safely at home. Therefore, we are committed to ensuring all our customer support services remain in operation and taking proactive measures to monitor our network to provide uninterrupted best internet experience for homes and businesses." "As more users are at home during this period and utilisation is expected to increase, customers may need extended support to optimise their WiFi setup at home. unifi customers can book Wi-Fi optimisation services from the unifi Elite team to further enhance their internet experience at home. The first 100 slots are now complimentary and interested unifi home broadband customers can book the slot by completing the online form at unifi.com.my/bookunifielite. Existing unifi customers can also access the self-serve channels at both unifi Community and EasyFix portal which provide customers with tips and guides to tackle their usage experience issues quickly." "Our contact center remains open, primarily for assurance support. Due to the higher volume of interactions during this period, customers are encouraged to utilise our digital channels which are available 24/7 for account-related enquiries, management and payment," added Shanti. unifi currently offers #unifiyourworld that comes with up to RM200/month savings and unifi Mobile 99 is now priced at RM59/month with no contract for existing unifi customers. For business customers, they can sign up for unifi's business packages which now come with high-performance Mesh Wi-Fi and business solutions. Updates on Latest Developments of All TM Customer Service Operations during the FMCO period Digital Channels For more information, query, customer service, subscription and any support related needs, please visit www.unifi.com.my. Customers can also reach out to unifi via our digital channels as follows: myunifi app (available for Android and iOS) unifi portal – unifi.com.my unifi online community forum at community.unifi.com.my Email – help@tm.com.my Facebook – https://www.facebook.com/weareunifi/ Twitter – https://twitter.com/helpmeunifi. TMpoint All TMpoint outlets nationwide (except in Sarawak) are open following the allowed operating hours by the National Security Council and local authority regulations. Only essential transactions are available which include new service applications, payments at kiosks and collection of SIM cards. TM Contact Centres at 100, Live Chat, Social Media and e-mail Operations Hours: 7.00 a.m. to 9.00 p.m. and 24/7 for Live Chat Installations and Restorations All installation and restoration activities at customers' premises will continue with the customer's consent and verification of their household status via MySejahtera app. However, the services are not available in Enhanced Movement Control Order (EMCO) Locality and Home Surveillance Order (HSO) zones. Payment Channels All TM Payment Kiosks at TMpoint outlets are in operation. Alternative cash payment channels are at 7-Eleven, MyNews, Speedmart 99, KK Mart, MyNews and Petronas. Alternative digital payment channels via Autopay, unifi self-care portal at unifi.com.my, myunifi app, online payment channels from any of your preferred bank via JomPAY with TM's biller codes (8888 for unifi Home, 2345 for Streamyx & Voice and 3608 for unifi Mobile) and via e-Wallet (Boost app). TM would like to wish all its customers and stakeholders a safe and healthy stay at home under the FMCO and to remind them to continue to take precautionary measures such as social distancing and good personal hygiene to curb the spread of the virus. The Company will continually monitor for developments on the ongoing situation and adapt its services to help customers, whenever needed as the safety of its employees and members of the public are of paramount importance to us.
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