13 May 2022
TM Wholesale signs with globe to level up gaming and e-sports services in the Philippines
Partnership will enable Globe to leverage e-sports services utilising Swarmio’s plug and play Ember gaming platform for improved performance
TM Wholesale, the wholesale arm of Telekom Malaysia Berhad (TM), has signed a collaborative agreement with Globe Telecom (Globe), for a nationwide rollout of Globe’s co-branded gaming solution called Globe Gamer Grounds powered by Ember in the Philippines.
The partnership will provide Globe with access to Swarmio’s plug-and-play Ember gaming platform that will enhance Globe’s gaming and e-sports services and bring it closer to its millions of mobile and broadband end users. Leveraging TM’s established global network and infrastructure ecosystems, the platform enables Globe’s customers to enjoy ultra-low latency gaming experiences with faster download speeds.
As the leading digital solutions provider in the Philippines, Globe operates nationwide fixed-line and broadband networks throughout the country, serving over 86 million mobile customers. Beyond providing telecommunications services, the Globe Group of companies also has a significant presence in various digital solutions businesses, leveraging its substantial customer base, distribution capabilities, and strategic partnerships to establish a footprint that spans numerous industry sectors including fintech, healthcare, entertainment, adtech, e-commerce, manpower, IT services, and venture capital.
“We are thrilled to collaborate with Globe as the gaming and e-sports industry is now considered the world's biggest entertainment industry, with ASEAN gamers dominating the market. As a regional operator, TM Wholesale takes pride in making superior gaming experiences accessible to the industry via our wholesale offerings which provide a seamless and high-quality digital experience to users. This collaboration also aligns with our vision to create a more vibrant digital ecosystem throughout the region,” Amar Huzaimi Md Deris, Executive Vice President of TM Wholesale stated.
Ralph Aligada, Head of Globe Games and Esports said, “With Globe's all-in-one gaming platform, the community of gamers will enjoy a seamless and high quality digital experience. We aim to excite all gamers regardless of age and skill level across the Philippines. We are hopeful that with this agreement, there will be more opportunities and innovative solutions that would benefit our gaming community and users in the country, perhaps even across the region.”
Previously, TM Wholesale and Swarmio Media, a Canada-based gaming and e-sports technology company established a partnership to provide accessible and high-quality digital gaming and e-sports services throughout ASEAN. This partnership with Globe marks a breakthrough in TM’s collaboration with Swarmio Media, enhancing e-sports gaming and levelling up digital experiences for the Philippines and across the region.
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TM and Cybersecurity Malaysia join forces to strengthen national cyberspace resilience
Both companies will leverage each other’s expertise, technical capabilities and global best practices to create a safer and more robust cyber ecosystem. Telekom Malaysia Berhad (TM) via its enterprise and public sector business solutions arm, TM ONE, today sealed a Memorandum of Collaboration (MoC) with CyberSecurity Malaysia, the national cybersecurity specialist agency under the purview of the Ministry of Communications and Multimedia Malaysia (KKMM), to empower and strengthen the level of cybersecurity in Malaysia. The MoC was signed in a virtual event by Dato' Ts. Dr. Haji Amirudin Abdul Wahab FASc, Chief Executive Officer, CyberSecurity Malaysia and Imri Mokhtar, Group Chief Executive Officer (GCEO), TM. The ceremony was witnessed by General Tan Sri Dato' Seri Panglima Mohd Azumi Mohamed (Retired) Chairman of the Board of Directors, CyberSecurity Malaysia and Tan Sri Dato' Seri Mohd Bakke Salleh, Chairman of TM. The event was also graced by the presence of YB Dato' Saifuddin Abdullah, Minister of Communications and Multimedia Malaysia. Commenting on key aspects of the memorandum, Tan Sri Dato' Seri Mohd Bakke Salleh noted: "We are honoured to collaborate with CyberSecurity Malaysia in this strategic initiative, which is aimed at elevating the nation's cybersecurity network and ecosystem and strengthening Malaysia's self-reliance in cyberspace. It is vital for the adoption of cybersecurity to be in tandem with the pace of transformation in order to secure our digital economy. Being a strategic partner, it is our pleasure to lend our expertise not just for this initiative but in Malaysia's mission to enhance its cybersecurity capabilities. This collaboration will enable both parties to enhance the ability of the public and business sectors to fend off cyberattacks that can come from all corners of the world and make cybersecurity a key thrust towards a sustainable digital economy, digital government and digital society. TM as the enabler of Digital Malaysia, is here to bridge the need for cybersecurity in order to successfully use cloud services; and to enable organisations to focus on their transformation journey, securely and comfortably." Meanwhile, General Tan Sri Dato' Seri Panglima Mohd Azumi Mohamed (Retired) said, "As a cybersecurity specialist and technical agency, CyberSecurity Malaysia is strongly committed to ensure the e-Security aspects of the country and will continue to identify areas that could endanger national security and the well-being of the people. The main focus is to strengthen capacity through monitoring and providing effective response towards cyber threats and attacks to avoid major impact. With the signing of this strategic partnership, the principles and mechanisms of collaboration will enable both entities to merge and benefit from each other's technology and expertise, thus enabling both organisations to act as commercial strategic partners locally and internationally." The initiative between both parties includes the sharing of global best practices, leveraging each other's technical capabilities and is set to deliver optimal cybersecurity technology solutions to local enterprises and public sectors. TM's role encompasses offering end-to-end comprehensive cybersecurity solutions to both Malaysia and the world. This is delivered principally through CYDEC, which is a portfolio of active cyber defense capabilities, managed security products and services, powered by TM's Global Security Operations Center (GSOC). CYDEC is indeed paving the way for greater digital trust and cyber resilience in the digital era. These managed security services ensure access to real-time, continuous, predictive cybersecurity, quickly and without complexity, for added assurance and is well-positioned to secure and protect our nation's strategic Critical Network & Information Infrastructure (CNII). Another key aspect of this strategic collaboration is to explore the development of advanced security monitoring capabilities by tapping on TM ONE's extensive cloud infrastructure. Both parties will also endeavour to advance digital forensic capabilities and enhance incident response services. This will eventually feature cyber-outreach, a capability and capacity development programme, which will help to upscale the skillset and digital intelligence potential of Malaysia's public and private sector workforce. This MoC also signals the continued urgency of addressing the relentless surge of cyber threats impacting both the public and business sectors as a fundamental step to enabling a sustainable, safe and successful digital society. TM ONE CYDEC cybersecurity solution comprises four (4) key elements: Managed Security Service Provider – an end-to-end security solution and management in real-time through predictive protection on private or public networks Cybersecurity Subscription Service – a self-service Digital Risk Protection portal powered by a renowned global telecommunications player, Telefonica Digital Identity Services – provide authority certificates and digital signatures that comply with Malaysia's regulatory and legal systems Professional Services – offers holistic security consulting and assessment services on an organisation's cybersecurity strategy and landscape For further information on TM ONE CYDEC cybersecurity solution, visit www.tmone.com.my/solutions/cybersecurity-services and for more info on CyberSecurity Malaysia, visit www.cybersecurity.my.
TM SHOWCASES AI AND DIGITAL LEADERSHIP AT ASEAN AI SUMMIT 2025
KUALA LUMPUR, 13 AUGUST 2025 – TM underscored its leadership in driving the country’s AI and digital transformation at the ASEAN AI Summit 2025, showcasing intelligent infrastructure and real-world AI solutions powering sovereign AI, smart cities, and the digital economy. Over the two-day summit, TM demonstrated how its sovereign digital backbone, which includes nationwide fibre backhaul, Cloud Alpha Edge (CAE) and GPU-as-a-Service (GPUaaS), is enabling the next generation of secure, high-performance digital solutions. CAE delivers ultra-low latency cloud services hosted entirely in Malaysia, ensuring data residency, regulatory compliance, and operational resilience, while GPUaaS complements this with scalable AI compute power, allowing organisations to develop and deploy AI models without heavy upfront investment. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer, said, “As the country’s trusted digital partner, TM is building an inclusive, secure, and sovereign digital infrastructure for communities, organisations and the government sector, advancing both Malaysia and ASEAN’s collective digital transformation. “Beyond intelligent networks, sovereign cloud, and AI solutions, we are mobilising an AI-competent workforce and cultivating a collaborative ecosystem, central to our aspiration of becoming a Digital Powerhouse by 2030. These efforts are key to revitalising Malaysia’s innovation ecosystem and positioning it as ASEAN’s leading digital hub,” Amar added. Applauding Efforts to Strengthen Cloud and Digital Ecosystem The Summit also marked the launch of the National Cloud Computing Policy by Minister of Digital, YB Gobind Singh Deo. On this, Amar said, “TM applauds the Ministry’s efforts to strengthen Malaysia’s cloud and digital ecosystem. As the only Malaysian Cloud Service Provider under MyDIGITAL, we’re committed to building a future-ready cloud environment that accelerates Malaysia’s digital journey, enables the public sector to deliver better services, and supports organisations to grow securely and sustainably. “Through our cloud and digital arm, Credence, we offer secure, sovereign, locally hosted cloud and AI services, including Cloud Alpha Edge and GPU-as-a-Service. These services are housed in TM’s certified data centres across key business zones in Malaysia. By combining 5G, cloud, and AI, we’re providing the power and performance needed for next-generation applications, backed by global security and reliability standards,” Amar explained. From Infrastructure to Intelligence TM’s showcase at the Summit, themed the TM AI Park, highlighted how this sovereign digital backbone is already enabling real-time, data-driven services through impactful use cases: · Sustainability – Smart Urban Forestry uses AI, LiDAR and Digital Twin technology to help city councils monitor tree health, biomass and carbon stock—enabling smarter planning and carbon credit readiness. · Healthcare – eHealth Screening delivers contactless, AI-powered health assessments via camera, while PulseWise provides offline respiratory diagnostics for ambulances and rural clinics—bringing fast, accessible healthcare to the front lines. · Digital Lifestyles – LAILA, a lifestyle assistant, offers personalised nutrition, skin and self-care guidance using AI language and vision models. Edge Gaming leverages TM’s low-latency infrastructure for immersive entertainment and AR/VR training. · Productivity – AI Tourism Assistant generates personalised itineraries through a multilingual chatbot, while NeuraNote automates meeting transcription, summaries and sentiment analysis—boosting workplace efficiency. Beyond technology, TM showcased how it integrates inclusive digitalisation and AI into its community upliftment initiatives, such as the transformation of Kampung Mukut in Tioman Island with enhanced education, livelihoods, and essential services. TM’s Future Skills Programme also equips students nationwide with robotics, coding, real-time data logging and other tools that prepare them for digital futures. By driving these initiatives, TM is ensuring that AI and digital innovation deliver tangible benefits—uplifting communities, empowering organisations, and strengthening public services across Malaysia. To learn more about how TM’s intelligent infrastructure and sovereign AI platforms are shaping a smarter, safer, and more connected nation, visit www.tm.com.my.
TM aspires towards a human-centred technology company in delivering digital Malaysia following successful 37th AGM
2021 a milestone first-year of the New TM Transformation Telekom Malaysia Berhad ("TM" or "the Group") today successfully concluded its 37th Annual General Meeting, with all 13 Ordinary Resolutions and one Special Resolution tabled duly approved by its shareholders. The Meeting was conducted online for a third consecutive year to allow maximum flexibility for engagement with shareholders. The event saw over 1,000 shareholders attending virtually. Hosting the proceedings for the first time, Tan Sri Mohammed Azlan Hashim, Chairman of TM's Board of Directors said, "2021 has been a milestone first-year in our New TM Transformation, with the Group setting a solid foundation as a growth-oriented PLC investing for optimum long-term returns for its shareholders, while also continuing its nation-building efforts to realise a truly Digital Malaysia." Alongside the Board of Directors, key senior leaders including Imri Mokhtar, Managing Director and Group Chief Executive Officer; and Razidan Ghazalli, Group Chief Financial Officer were also in attendance to offer insights into the 2021 Audited Financial Statements and the Group's moving forward business priorities. "In 2022, we aim to continue growing our operating revenue by strengthening our core business momentum to improve profitability, enabling us to invest for future growth. Our first quarter of 2022 recorded steady revenue growth at RM2.89 billion, an increase of 2.9% from this same period last year, despite heightened competition. We also ramped up our transformation initiatives and delivered profit after tax and non-controlling interests (PATAMI) at RM339.9 million, or 4.4% higher. We will continue to optimise cost and improve productivity in our effort to raise EBIT to more than RM1.8 billion," Imri explained. He added: "We are intensifying our efforts in the remaining seven months to deliver the next chapter of our Transformation. We will look at a total CAPEX spend between 14-18 per cent of revenue, with spending primarily focused on network expansion and modernisation together with enhancing customer experience." unifi will continue to maintain its leadership in fixed broadband and enhance its Fixed-Mobile Convergence (FMC) proposition, enriched with TV and streaming content. This reflects its commitment to improve its FMC customer experience with better and seamless service. unifi will also grow its SME digital platform as a one-stop service centre for solutions catering especially to SMEs nationwide. TM Wholesale will continue to enable industry broadband and 4G network via its fibre infrastructure, with the ongoing 5G rollout further strengthening that role. On the international front, it will further serve other OTTs and hyperscalers with connectivity and data centres, moving towards establishing Malaysia as a digital hub for ASEAN via new submarine cables, enhanced data centre solutions, and edge computing. TM One, as the sole home-based cloud service provider will also offer end-to-end managed services with robust connectivity and infrastructure. In addition to ensuring data sovereignty and security for the MyGovCloud initiative, TM One will be ramping up its data centres to support the nation's Cloud First agenda. Recognising that the future is digital, TM has also invested in strengthening its digital services through Credence, a new arm that will focus on expanding the capabilities of enterprises in their digital transformation journey. Helmed by senior leaders from the technology sector, this new business will serve existing TM customers as an end-to-end Cloud and Services solution partner, offering services from tech infrastructure to business insights, IT landscape migration, SaaS, managed services as well as analytics. While improving connectivity and digitisation solutions to enable a better Malaysia, the human factor remains the true centre of TM's growth agenda. Imri concluded: "Our aspiration is to evolve towards becoming a human-centred technology company. From our beginnings as just a fixed telco, we are now a converged telco providing voice, internet and data through both fixed and mobile technology, which further delivers content, data centre and cloud services. The next step is to evolve from delivering converged connectivity into a human-centred technology company – delivering lifestyle and business solutions for our customers with innovative digital technology and applications. "In a market where telcos and other digital players now have a play in almost every solution, customer experience will be the true differentiator in attracting and retaining customers."
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