07 Dec 2022
TM One Smart Healthcare solutions to enhance digital patient experience at Ramsay Sime Darby Health Care
Malaysia’s first healthcare provider to leverage TM One Smart Patient Suite solution
TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (TM), today inked a Memorandum of Understanding (MoU) with Ramsay Sime Darby Health Care (“RSDH”) to collaborate on Smart Healthcare and other business solutions for the RSDH group of hospitals.
The MoU was signed by Shazurawati Abd Karim, Executive Vice President of TM One, and Peter Hong, Group Chief Executive Officer, RSDH.
Aimed at improving patient experience and enabling innovative transformation for essential in-patient services, the collaboration marks the first in Malaysia to leverage TM One’s Smart Patient Suite solution, by harnessing the power of the Internet of Things (IoT) to provide automation and surround control.
Shazurawati Abd Karim, Executive Vice President, TM One said, “We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all. TM One’s Smart Patient Suite, under its Smart Healthcare solutions, enables users to customise their in-patient environment for a more positive patient care experience.”
Peter Hong, Group Chief Executive Officer, RSDH, said, "We are pleased to mark a milestone with this collaboration, as ParkCity Medical Centre will be the first hospital under the Group to pilot TM One’s Smart Patient Suite solution. Given the evolving nature of the healthcare system, we strive to continuously offer solutions that will elevate our patients' experiences by accommodating their needs through the adaptation of digital technology. Backed by TM One’s comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia’s healthcare ecosystem moving forward.”
TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention, as well as improve monitoring and medication adherence. Wellness wearables, for example, will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration.
“Technology is reshaping the relationship between patients, healthcare providers, and the healthcare system, enabling us to move towards patient-centric, prevention-focused and outcome-driven healthcare. The Internet of Medical Things (IoMT), will empower healthcare providers with data and analytics to improve the quality of patient care while maximising operational efficiency,” added Shazurawati.
This two-year collaboration with RSDH follows the launch of TM One’s Sphere Programme, which brings together Malaysia’s leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation. Since its launch in October 2022, the alliance has registered close to 50 partners.
“At TM One, we look forward to collaborating with partners to offer innovative healthcare solutions to the public. The digital transformation of enterprises and the government sector will change the way they serve today’s digitally-enabled customers and communities,” Shazurawati concluded.
YOU MAY ALSO LIKE
TM One shifts to higher gear with the launch of its 10 transformative smart solutions
The Smart Industry Showcase testament of TM One’s capabilities to accelerate Digital Nation aspirations TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM), reaffirms its commitment to catapult Malaysian industries moving towards Industrial Revolution (IR) 4.0 with the launch of its ten (10) transformative smart solutions. The smart solutions were launched by Imri Mokhtar, Chief Operating Officer, TM in conjunction with TM One's Smart Industry showcase today. Also present at the event were Ir. Ts Azizi A. Hadi, Chief Executive Officer, TM One and TM One's management team. Imri also officially launched the Smart Industry Showcase which took place at Menara TM, for two (2) days, from 21 and 22 August 2019, carrying the tagline "Transformation Through Intelligence", and gives visitors to experience first-hand TM One's IoT capabilities in a real industrial and smart city setting. Speaking at the launching ceremony, Imri said, "Today, TM through TM One marks an exciting milestone in boosting Malaysia within the Industrial Revolution 4.0, with the launch of our 10 transformative smart solutions. We are thrilled to bring to the market, these 10 smart solutions to enable your aspired digital and business transformation. Continuously developing and delivering digital solutions enabled by IoT, Big Data Analytics and AI, we will fulfil the dynamic needs of the various industry in today's hyper-connected ecosystem." "TM One's Smart Industry Showcase is an avenue for TM to demonstrate that we are truly the enabler of Malaysia's Digital Nation aspiration – enabling a more Digital Society, Digital Business and Digital Government – with the digital solutions and connectivity services that we provide. Living up to 'customers as our true north', the 10 smart solutions showcased today was developed with our customers, through a deep understanding of your needs, addressing your pain points, and enabling you to optimise your efficiency towards maximising profits. TM is committed to deliver an integrated business solution that will fulfil your needs, especially in a digitally-connected environment. At TM, we believe in a Digital Malaysia that is driven by smart cities and smart industries, and we are proud to showcase today that we are at the forefront of Malaysia's digital transformation journey," he added. Meanwhile, Ir. Ts. Azizi said, "With the launch of the 10 transformative solutions or 10T, we are continuing our journey with an expanded portfolio of smart solutions that will create greater value for our Enterprise and Public Sector business customers across all our seven (7) verticals to transition into IR4.0." The 10 transformative smart solutions, or 10T, comprise four (4) clusters – Connected City and Living Solutions, Connected Factory Solutions, Connected Utilities Solutions and Connected Agriculture Solutions. The solutions are: Connected City & Living Solutions are designed to help city planners, township developers and communities build better and connected cities to improve quality of lives via: Smart Home Solutions Smart Building Management Solutions Smart Street Lights Solutions Smart Parking Solutions Smart Traffic Lights Solutions Connected Utilities Solutions will capture water data featuring near-real time pipeline monitoring, water quality and water level sensing to optimise and safeguard water supply via: Smart Water Management Solutions Connected Agriculture Solutions are designed to address low farming efficiency and improve quality of agricultural products through real-time data collection and analysis of farming parameters via: Smart Aquaculture Solutions Smart Hydroponic Solutions Connected Factory Solutions ensure workforce safety, improve delivery times and reduce maintenance cost via: Smart Genset Sensor Solutions Smart Forklift Solutions "What differentiates us from other smart services providers in the market is our complete end-to-end infrastructure in our Hyperconnected Ecosystem. The complete elements in the ecosystem enable our customers to collect, store, process and analyse data, powered by Artificial Intelligence (AI) to produce valuable insights, so they can address their pain points and subsequently deliver the best experience for their customers," Azizi added. TM One's Hyperconnected Ecosystem comprises data centre and cloud services; Internet of Things (IoT) and Big Data Analytics Platform; Integrated Network & Cyber Security Monitoring & Management Centre; and Robotic Process Automation (RPA). Apart from the launch and demonstration of the 10T solutions, the Smart Industry Showcase also features TM One's Integrated Operations Centre, Data Centres and Cloud services, Connected Workforce Solution and Robotic Process Automation capabilities, as well as virtual reality and robotics demonstrations. For more information on TM One and its products and service offerings, visit www.tmone.com.my.
TM One Appointed Digital Infrastructure Strategic Partner For Sarawak Digital Economy Corporation
KUCHING, 27 October 2023 – TM One has been appointed as the preferred converged digital infrastructure strategic partner for the Sarawak Digital Economy Corporation (SDEC). Through this partnership, SDEC and TM One will collaborate to identify and implement digital solutions that will enable the aspirations tabled in the Sarawak Digital Economy Strategy and Post Covid Development Strategy (PCDS) 2030, spurring the growth of Sarawak’s digital economy, digital society and digital government. This joint initiative aims to increase access and adoption of digital services in Sarawak, bridging the digital divide and empowering greater digital inclusivity among all Sarawakians. Leveraging its managed networking services, TM One will power the Sarawak Multimedia Authority Rural Telecommunication (SMART) project for rural and underserved communities. Shazurawati Abd Karim, TM One’s Executive Vice President said, “TM One is honoured to work with SDEC and serve as its strategic partner to empower Sarawak’s digital aspirations. As the largest and most geographically diverse region in Malaysia, the opportunities and challenges to digitally transform its various populations are truly unique. We are confident in serving the needs of the region not only through our solutions, but also with our proven local and international technology leaders to deliver cutting-edge solutions to various sectors. “We look forward to partnering SDEC in co-creating innovations and growth opportunities that will power digital societies, businesses and Government, and propel Sarawak towards its next phase of digital progress and economic development,” she shared. “SDEC is proud to announce this strategic partnership with TM One as we continue our effort and pursuit in digitalising Sarawak. This collaboration enables the parties to leverage on each other’s skillset and work in tandem to unlock new and potential opportunities for the benefit of our people, particularly the state’s infrastructure, and subsequently increase access to digital services and information as well as enhance online experiences and improve livelihoods for Sarawak’s citizens in the digital economy,” said Ir. Ts. Sudarnoto Osman, Chief Executive Officer of SDEC. With Sarawak’s digital economy expected to contribute RM56.4 billion to Sarawak’s GDP by 2030, TM One and SDEC also aim to raise awareness and enable the digital transformation of private corporations and enterprises through emerging IR 4.0 technologies. This includes insights and access to TM One’s suite of next generation networking solutions, data centre and cloud services, smart services, 5G, cybersecurity and other digital solutions, which will enable better operational efficiency and innovation among industries. TM One is committed to grow Sarawak’s digital business ecosystem and will render its expertise and services to support SDEC’s role in six digital growth areas, namely: consultancy, innovation and entrepreneurship, digital infrastructure, technology services, digital economy projects, and research and product development. TM One will further drive digital innovation tailored to the needs of Sarawakians by providing connectivity to nine digital innovation hubs across Sarawak.
HONOR Malaysia appoints TM One as Cloud service provider to serve customers across three continents
HONOR, a leading global provider of smart devices adopts TM One Cloud solutions – α Edge (pronounced as Alpha Edge), to serve its customers across three Telekom Malaysia Berhad (TM), via its enterprise and public sector business solutions arm TM One, recently join forces with HONOR Technology (Malaysia) Sdn Bhd, one of the leading global providers of smart devices, to provide Cloud services not only for HONOR Malaysia's customers but also across three (3) continents – namely, Asia, Africa and Latin America. This strategic alliance signals a major expansion of TM One α Edge regionally. The end-to-end comprehensive Cloud services were chosen by HONOR Malaysia to host the eCommerce platform and digital solutions, in its ongoing efforts to expand its presence in the premium market segment. Currently, HONOR has 3,000+ service centers, 2,000+ call center representatives and close to 8,000 employees globally to provide premium and efficient services to consumers in over 100 markets. The TM One α Edge is equipped to deliver the required flexibility to scale effectively for any unprecedented demands in traffic or business challenges. Shazurawati Abd Karim, Executive Vice President of TM One, commented: "Fuelled by the pandemic, the extraordinary surge in Cloud adoption by many businesses especially those connected to serving consumer markets, bodes well for future growth and recovery. This partnership marks another important growth milestone in strengthening Malaysia's position on the global front as a preferred digital destination and business hub. We are an ideal Cloud service provider for the nation and this is yet another testament to our leading role as the enabler of Digital Malaysia." Towards ensuring a stable and secured service, some of the key aspects of the α Edge portfolio for HONOR Malaysia includes a dedicated 24/7 technical team, with professional and managed services. In addition to TM One's robust global network and secured digital connectivity infrastructure, the service operates through TM One Tier-III Data Centres, to ensure benefits such as low latency coupled with reachability to customers. Meanwhile, Kee Ee Neng, Chief Financial Officer of HONOR Malaysia, commented, "It's a proud moment to be in the same alignment with TM One when it comes to digital solutions. We look forward to providing the leading technology and developing further opportunities with TM One on this exciting journey ahead." α Edge, a part of TM One Cloud α, has been designed to provide seamless migration of critical workloads to the Cloud, quickly, easily, cost-effectively, and without constraints. It comes ready to support HONOR Malaysia's IT platform and digital solutions with Artificial Intelligence (AI) capabilities, resource monitoring and identity access management, as well as advanced security tools and cybersecurity support. The strategic partnership between TM One with HONOR Malaysia leverages TM One's leading end-to-end cloud service solution designed for businesses. For further information on TM One's Cloud services, visit www.tmone.com.my/solutions/cloud-services and for more info on HONOR Malaysia, visit www.hihonor.com/global
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!