03 Sep 2020
Telecommunications operators committed to JENDELA to deliver seamless digital connectivity for all Malaysians
Telecommunications operators Celcom Axiata Berhad, Digi Telecommunications Sdn Bhd, Maxis Berhad, U Mobile Sdn Bhd, Telekom Malaysia Berhad and TIME dotCom Berhad (collectively 'the Industry'), are fully committed to partner with the Government and make connectivity a basic utility to fast-track Malaysia's transition into a high-income digital society. The Jalinan Digital Negara (JENDELA) action plan announced recently by the Prime Minister of Malaysia, YAB Tan Sri Muhyiddin bin Yassin, will be the platform to achieve these aspirations by accelerating the country's digital connectivity through widespread deployment of mobile, fibre and fixed wireless access, and paving the way to 5G, under the 12th Malaysia Plan (2021–2025).
The National Digital Infrastructure Lab: A collaborative effort aspiring to deliver connectivity for all
The Covid-19 pandemic has triggered an urgency for Malaysia to address the 'new normal' and cater for future demands of connectivity as an enabler for all facets of life: The economy and people's livelihoods, education, business opportunities and building and connecting communities amongst others. To prepare for the future and to fulfill our Digital Malaysia aspirations, it is clear the Industry must aspire to enable everyone in this journey through quality and reliable connectivity.
To this end, the Industry was a strong participant alongside the Malaysian Communications and Multimedia Commission (MCMC) in the National Digital Infrastructure Lab (NDIL), with the aim to collaboratively address how to deliver quality connectivity to all Malaysians. The outcome of the NDIL was a comprehensive digital infrastructure plan that accelerates improvements to coverage and quality of experience nationwide, optimises fixed, mobile and fit-for-purpose technologies; and paves the way for the eventual adoption of 5G technologies to enable the country's digital ambitions.
JENDELA: Strengthening Malaysia's Digital Communications Infrastructure to Deliver Seamless Connectivity for all Malaysians
The Industry will work closely with the Government to fast-track the nation's progress towards becoming a globally competitive, resilient and enriched digital society and economy through JENDELA.
Phase 1 (now to 2022): An accelerated improvement plan for nationwide 4G coverage and 7.5mil fixed broadband premises; with consistent quality of experience for everyone
As announced by the Prime Minister, JENDELA will be implemented in phases. Phase 1, which starts now until 2022, will optimise existing resources and infrastructure for both mobile and fixed connectivity to:
- Expand 4G mobile broadband coverage from 91.8% to 96.9% in populated areas;
- Increase mobile broadband speeds from 25Mbps to 35Mbps; and
- Enable as many as 7.5 million premises to access gigabit speeds with fixed broadband services.
JENDELA will firstly prioritise strengthening the nation's existing fixed and mobile networks and building a strong foundation for the eventual adoption of 5G. This will also involve the gradual retirement of 3G networks at the end of 2021. To achieve the targets in Phase 1, the Industry will look at providing wider coverage and enhanced quality of experience by upgrading and building new 4G sites, and fiberising more premises.
This will be driven by extending 4G mobile coverage in rural and remote areas, improving in-door coverage for urban and suburban areas, connecting more homes with fixed broadband via fibre and other fit-for-purpose technologies (e.g. Fixed Wireless Access (FWA) and satellite) to ensure widespread nationwide coverage and connectivity for all.
Meanwhile, fibre providers will continue to support the industry with fibre backhaul for capacity to serve higher traffic demands expected on 4G and to ensure the fibre foundation essential for future technologies such as 5G.
Phase 2 (Beyond 2022): Address the Digital Divide via Fixed Wireless Access (FWA) and pave the way for 5G
Phase 2 of JENDELA involves utilising FWA and other fit-for-purpose technologies to address further gaps in the digital divide, as well as priming for the nation's eventual adoption of 5G technologies; which will take place once action plans under Phase 1 are achieved.
The Industry will continue to educate the public on the potential of 5G and its capabilities, through use cases applied across verticals such as manufacturing, agriculture, education, healthcare, security transportation, consumer experience, environment and smart city development. These use cases will continue to be explored under the 5G Demonstration Projects (5GDP).
JENDELA: A realistic, progressive digital connectivity plan to realise Digital Malaysia
JENDELA is an accelerated improvement plan where all public and private stakeholders are equally invested to deliver. This is a shared aspiration for the whole country, driven by the Ministry of Communications and Multimedia (KKMM) and MCMC in partnership with the telecommunications operators, and other agencies at the federal, state, and local council levels.
The industry believes that collaboration among all parties is crucial to facilitate infrastructure rollout in a coordinated manner, with minimal impact on civil works, the public, the environment, and all aspects of the ecosystem. We look forward to working together to fulfil the objectives of JENDELA and enabling widespread quality connectivity for Malaysians nationwide.
The Industry will provide periodical updates to the public on the progress of JENDELA, including initiatives undertaken as part of journey towards its aspirations.
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Indulge Your Sensory Experience At The Upcoming Immersio Festival Organised By Yayasan Tm And Filamen At Muzium Telekom
Telekom Malaysia Berhad (TM) through its foundation arm, Yayasan TM (YTM) continues to support the nation's creative industry development by hosting IMMERSIO Festival in collaboration with Filamen at Muzium Telekom Kuala Lumpur. The festival is one of the unique large-scale Art & Technology experiential exhibitions to be staged in the city centering on New Media Art, NFT Crypto Art and Immersive Art, featuring more than 60 local digital artists and collectives from Kuala Lumpur, Selangor, Johor, Penang, Kelantan, Sabah and Sarawak. IMMERSIO was established in 2017 with the objective to bring together new media artists from around Kuala Lumpur and the region to exhibit their work marrying arts and technology. After a 2-year hiatus due to the pandemic, the event is back for its fourth (4th) instalment. This month, the festival will occupy Muzium Telekom for the first time, throughout the 27,000 sqft venue in the heart of Kuala Lumpur with 12 immersive installations and 7 workshops as well as talks. Situated within the 94-years old heritage building, Muzium Telekom traces the history of telecommunications in Malaysia from the 1870s up to the present, and IMMERSIO with the theme Mengukir pays homage to the country's achievements in digital infrastructure. Bringing together like-minded emerging and well-established artists, YTM aims to create more meaningful and accessible relationships between people, cultural heritage and the digital world through art and technology. Among the line-up is the Kuala Lumpur based artist, Jun Ong's kinetic installation "Beacon", an expression of the sensorial response to the extinction of nature. Visitors are also invited to take a walk around the room featuring "In Soul in the Fabric of Society", an installation of songket handwoven fabrics by a collective of women weavers from Sarawak known as Tanoti, as well as art installation using fiber optic materials by Cheong See Min, a weaver and textile artist based in Johor. Walking into the exhibition, the visitors will experience Network, an audio installation of telecommunication soundbites from the classic landline telephone to 5G radio waves specially curated by artist duo iwaz and Martian Backline. Conceived partly in response to the Covid-19 crisis, which has been a time of isolation for many, the installation reminds us to be grateful for advancement of technologies that we often take for granted. YTM aims to transform this heritage museum into a vibrant and versatile public arts space that enable artists, collectors and art lovers to immerse themselves to experience these new art mediums in new exciting ways and at the same time provide a platform for inspiring talents including TM Group's own Multimedia University (MMU) students to showcase their creativity and innovation at Muzium Telekom. Holding on to the higher principle of ensuring that no one gets left behind in this digital age, YTM is also exhibiting the extraordinary artworks from WE&I and Nakseni gifted artists in the Virtual Reality (VR) Gallery. The festival will be also featuring the artwork by Rashwin Kalithas, a five-year old special needs young artist that will be receiving a recognition by The Malaysia Book of Records for the "Youngest Autistic Child to Hold Solo Digital Arts Exhibition" at this Media & Partner Night held at Muzium Telekom. Commenting on IMMERSIO and the collaboration with Filamen, Director of Yayasan TM, Izlyn Ramli said, "As a purpose driven social impact based foundation, YTM is committed to the development of arts, creative ventures and culture. It is a necessary part of our nation's heritage preservation and celebration but also a key foundation to build our future. Creativity and innovation are not just confined to a certain sector, they are applicable across all fields of life as well as being key life skills as an individual. This must be nurtured and supported by all stakeholders for the betterment of society. Through IMMERSIO, YTM is also activating our digital talent incubator at Muzium Telekom that is part of our third pillar of Tourism, Culture and Heritage, alongside Education and Community and Nation-Building, connecting the dots between youth, talent and creativity to skills development, digital opportunities and collaborative partners." "This year, YTM has launched The Muzium Telekom Transformation Plan to reactivate and placemake our heritage building as an engaging public space, with the aim of education, entertainment and monetisation opportunities for the communities we serve. One of our placemaking initiatives is "TEMU Weekends", a community-driven creative event that happens every Saturday and Sunday to engage and draw people to Muzium Telekom where they can socialise and hang out together with friends, family and the city. YTM will continue its ongoing mission with future-forward immersive museum exhibits and many more exciting and engaging community programmes" she added. As the main organiser, Co-founder of Filamen, Abdul Shakir said, " IMMERSIO will become a major platform for local and international artists in art and technology. We hope this will nurture more young talents into the digital medium and new media arts. This platform is also meant to connect and engage different communities to make arts and technology more engaging and accessible. We look forward to build IMMERSIO up further to become one of the leading arts and technology festivals within the region and internationally. Thank you Yayasan TM for this opportunity to utilise and interact with this wonderful space at Muzium Telekom this year!" The organiser would also like to thank all its partners, especially EPSON Malaysia, Martian Backline, Wonderland, HelioMedia, Experiential Design Team, InTransit, CahayaXR, Lokalocal, WE&I, Nakseni and event partners iNYALA, Kuala Lumpur Art Book Fair, Kuala Lumpur Illustration Fair and Klang River Festival for their invaluable efforts and commitment to make this the best experience for the visitors. Also present today to officiate IMMERSIO's Media & Partner Night at Muzium Telekom was Datuk TPr Sulaiman Mohamed, Executive Director (Planning), Dewan Bandaraya Kuala Lumpur. With a one-month curated programme ranging from talks, exhibits, audio-visual shows, and advanced digital art workshops, it is a chance for the public to be a part of the buzzing local digital arts scene, make new connections, and take home some very useful knowledge. Come and explore IMMERSIO the exciting digital arts and innovations exhibition from 5th – 27th November 2022 (1030am-1030pm) at Muzium Telekom! Details are also available on the related digital and social media accounts of YTM and Filamen. Yayasan TM Facebook – www.facebook.com/yayasantm Yayasan TM Instagram – www.instagram.com/yayasantm Yayasan TM Linkedin – www.linkedin.com/company/yayasantm Filamen Facebook - www.facebook.com/wearefilamen Filamen Instagram - www.instagram.com/wearefilamen
TM & Astro collaborate to deliver high quality digital experience
TM provides Astro with full suite of wholesale infrastructure and connectivity solutions to enable Astro to serve its customers with reliable broadband and content services. Telekom Malaysia Berhad (TM) and Astro Malaysia Holdings Berhad’s wholly-owned subsidiary, MEASAT Broadcast Network Systems Sdn Bhd (Astro) today inked deals to collaborate in delivering a high quality digital experience to all Malaysians. The collaboration also signifies both companies' commitment to support the “Jalinan Digital Negara” (JENDELA) initiative in providing wider broadband coverage and a better experience nationwide. The agreements were signed by Imri Mokhtar, Group Chief Executive Officer of TM and Amar Huzaimi Md Deris, Executive Vice President, TM WHOLESALE while Astro was represented by Henry Tan, Group Chief Executive Officer and Shafiq Abdul Jabbar, Group Chief Financial Officer. Through this strategic collaboration, TM, via TM WHOLESALE, its global and wholesale business arm, will provide Astro with a full suite of infrastructure and connectivity solutions that comprises the whole range of wholesale services inclusive of high speed broadband (HSBB), bandwidth, backhaul and Internet access. This extensive and robust fibre network infrastructure will enable TM together with Astro to provide high-quality and reliable connectivity to their end-users. With TM’s HSBB service, Astro also will be able to provide broadband services to its customers without having the need to build a new infrastructure while extending its coverage to wider areas across the country via a fibre network. As for Internet services, TM’s internet access solution will enable Astro to offer high performance internet connectivity and a comprehensive solution to its customers. To complete the services, TM will also provide Astro with its Content Delivery Network (TM CDN), a newly developed content platform service that delivers seamless, faster and secure digital content. This will enable Astro to strengthen its video streaming efficiency to its current service offerings. Commenting on the collaboration, Imri said: “TM as the leading infrastructure partner for High Speed Broadband wholesale services, leveraged its superior network nationwide to support the industry’s broadband growth. We are also the primary mobile backhaul infrastructure provider for the industry with extensive coverage and capacity. As the digital infrastructure accelerator in Malaysia, we have always been a strong advocate of infrastructure sharing. Thus we are honoured to be given this opportunity to leverage each other’s expertise to provide Malaysians with high quality broadband and content services that we have. This strategic collaboration also demonstrates our commitment to ensure Malaysians are provided with a seamless and “always-on” connectivity experience. We are happy to work with Astro and this is yet another testament to our pivotal role as the enabler of Digital Malaysia aspirations.” Meanwhile, Henry Tan said: “This strategic partnership with TM lays the foundation for Astro to be an internet service provider. Astro’s goal is to provide Malaysians with the best digital experience and broadband value proposition. Leveraging on the strength of TM’s wide HSBB network will enable Astro to realise new revenue streams, scaling our broadband service with content bundles, or standalone broadband and other product lines. This deal gives us more flexibility to offer great value and convenience to our customers.”
TM launches first phase of 5G services for unifi mobile customers and businesses
Strengthening Unifi’s fixed-mobile convergence offering, TM aims to deliver seamless 5G transition and spur Malaysia’s 5G adoption and digital capabilities Telekom Malaysia Berhad (“TM” or “the Group”) is uniquely positioned to accelerate Malaysia’s 5G adoption, as the Group leverages its convergence leadership in delivering seamless fixed and mobile services to customers and businesses. Following the signing of DNB’s Access Agreement on 30 October 2022, TM launched the first phase of its 5G services today, offering unlimited 5G data to existing Unifi Mobile Postpaid customers, as well as new Postpaid and Prepaid customers. “DNB’s Access Agreement provides a level playing field for telcos to access the single 5G network equally, to deliver a wider range of innovative services,” said Imri Mokhtar, TM’s Group CEO. “Leveraging this equal entry into 5G plus our current suite of connectivity and digital solutions, TM will be better placed to drive innovation and digital transformation at a national level, aligning with key digital programmes such as JENDELA and MyDigital to competitively position Malaysia as a technology hub.” “5G will reinforce TM’s leadership in fixed-mobile converged services for our consumer and MSME segments, strengthening our mobile capabilities to provide the widest and fastest all-in-one solution for fixed broadband, mobile service and digital content that meets today’s digital lifestyles and workstyles,” Imri added. Acknowledging that one of the critical factors in 5G adoption is the willingness of customers to purchase new 5G-enabled devices, Unifi Mobile will also offer bundled 5G service-and-device plans, catering to a range of price points to ensure customer affordability from all backgrounds. With 5G currently covering more than 33% of populated areas throughout Malaysia, this first phase is key to grow TM’s reach and presents the opportunity for a new push in Unifi’s convergence play, riding on its strength of 3 million households and close to 400,000 MSME customers. 5G will also strengthen Unifi’s proposition as a preferred digital partner for MSMEs, to provide complete one-stop services to accelerate their business growth. Additionally, via TM One, its enterprise and Government sector arm, TM recently launched its 5G Sphere, a circle of leading technology and smart solution partners to form an ecosystem that will accelerate the co-creation of 5G innovative use-cases, taking enterprise 5G transformation from ideation to realisation. To date, there are 39 partners in this programme. TM’s nation-building efforts with the Government will also speed-up the availability of smart city, smart industry and 5G-enabled applications, creating a more sustainable and inclusive digital society and economy. Simultaneously, TM continues to modernise the country’s fibre network architecture, integrating automation and virtualisation technologies to boost back-end infrastructures that will support the anticipated demand for 5G services and capabilities. Ahead of this commercial launch, TM took strides to ramp up its 5G capabilities to grow its mobile and fixed-mobile convergence position, having recently appointed a seasoned industry leader, Jasmine Lee, as its Executive Vice President, Mobile and Chief Executive Officer of webe, as well as onboarding senior mobile talents to strengthen its innovation and competitiveness. “As we transform to become a human-centred TechCo, TM’s 5G commitment goes beyond connectivity to enabling our interconnected society reshape the way we live and work. We recognise the value that this next-gen technology will bring to communities, businesses and the Government, and will continue to explore new ways to make 5G and digital progress accessible to all,” Imri concluded.
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