13 Sep 2021
HONOR Malaysia appoints TM One as Cloud service provider to serve customers across three continents
HONOR, a leading global provider of smart devices adopts TM One Cloud solutions – α Edge (pronounced as Alpha Edge), to serve its customers across three
Telekom Malaysia Berhad (TM), via its enterprise and public sector business solutions arm TM One, recently join forces with HONOR Technology (Malaysia) Sdn Bhd, one of the leading global providers of smart devices, to provide Cloud services not only for HONOR Malaysia's customers but also across three (3) continents – namely, Asia, Africa and Latin America.
This strategic alliance signals a major expansion of TM One α Edge regionally. The end-to-end comprehensive Cloud services were chosen by HONOR Malaysia to host the eCommerce platform and digital solutions, in its ongoing efforts to expand its presence in the premium market segment. Currently, HONOR has 3,000+ service centers, 2,000+ call center representatives and close to 8,000 employees globally to provide premium and efficient services to consumers in over 100 markets. The TM One α Edge is equipped to deliver the required flexibility to scale effectively for any unprecedented demands in traffic or business challenges.
Shazurawati Abd Karim, Executive Vice President of TM One, commented: "Fuelled by the pandemic, the extraordinary surge in Cloud adoption by many businesses especially those connected to serving consumer markets, bodes well for future growth and recovery. This partnership marks another important growth milestone in strengthening Malaysia's position on the global front as a preferred digital destination and business hub. We are an ideal Cloud service provider for the nation and this is yet another testament to our leading role as the enabler of Digital Malaysia."
Towards ensuring a stable and secured service, some of the key aspects of the α Edge portfolio for HONOR Malaysia includes a dedicated 24/7 technical team, with professional and managed services. In addition to TM One's robust global network and secured digital connectivity infrastructure, the service operates through TM One Tier-III Data Centres, to ensure benefits such as low latency coupled with reachability to customers.
Meanwhile, Kee Ee Neng, Chief Financial Officer of HONOR Malaysia, commented, "It's a proud moment to be in the same alignment with TM One when it comes to digital solutions. We look forward to providing the leading technology and developing further opportunities with TM One on this exciting journey ahead."
α Edge, a part of TM One Cloud α, has been designed to provide seamless migration of critical workloads to the Cloud, quickly, easily, cost-effectively, and without constraints. It comes ready to support HONOR Malaysia's IT platform and digital solutions with Artificial Intelligence (AI) capabilities, resource monitoring and identity access management, as well as advanced security tools and cybersecurity support.
The strategic partnership between TM One with HONOR Malaysia leverages TM One's leading end-to-end cloud service solution designed for businesses.
For further information on TM One's Cloud services, visit www.tmone.com.my/solutions/cloud-services and for more info on HONOR Malaysia, visit www.hihonor.com/global
YOU MAY ALSO LIKE
One (1) new positive Covid-19 case at TMpoint Taipan, Subang Jaya
TM has activated the necessary safety protocols; outlet closed for sanitisation until 29 December 2020 Telekom Malaysia Berhad (TM) wishes to confirm one (1) new positive case of COVID-19 amongst its employees at TMpoint Taipan, Subang Jaya on 23 December 2020. The employee is currently receiving treatment at a Government hospital. Following the confirmed case, the Company has taken immediate action to close the TMpoint Taipan outlet until 29 December 2020 for disinfection and sanitisation in accordance to the guidelines set by the Ministry of Health (MoH). Meanwhile, to ensure TM customers continue to be served, other TMpoint outlets remain in operations in adherence to the Standard Operating Procedures (SOPs) as well as TM’s added safety guidelines. TM management and staff are together praying for the speedy recovery of all those affected by the pandemic. Meanwhile, detailed contact tracing is being carried out by the MoH, assisted by TM’s COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the positive case. Identified close contacts are being contacted by MoH for further advice and action. TM would like to remind everyone at all times to stay safe – practice social distancing, maintain personal hygiene and adhere to the SOPs as advised by the Government. TM would like to reiterate that it has taken and will continue to take all necessary measures to ensure the health and safety of its customers, employees and community.
TM accorded special Kincentric COVID Resilience Award Malaysia 2020 for its efforts and proactive measures in combating Covid-19 pandemic
The Company received special recognition for its efforts and proactive measures in handling, mitigating and curbing the spread of COVID-19. Telekom Malaysia Berhad (TM) was recently awarded the Special Kincentric COVID Resilience Award Malaysia at the Kincentric Best Employers Malaysia 2020 Learning Conference and Award Ceremony which was held virtually. As the COVID-19 pandemic continues, people and organisations face unprecedented new challenges. The special awards recognise companies that have been actively managing the employee experience in the rapidly unfolding COVID-19 crisis; especially for those in critical functions ensuring business continuity and recovery. The judging criteria is based on key themes of Senior Leadership/communication, virtual work effectiveness, concern and engagement on employee wellness; supported by people practices. Badrul Hisham Ahmad, Vice President, Support Business TM who is also the Chairman of TM's COVID-19 Crisis Response Team (CRT) virtually received the award on behalf of TM. He was also one of the panelists in the sharing session among the winners of the COVID Resilience Award. Commenting on the achievement, Imri Mokhtar, Group Chief Executive Officer, TM said, "We are humbled and honoured to receive this meaningful award on behalf of all our Warga TM. In these challenging times, their dedication and commitment to serve our customers and the nation with essential connectivity have been exemplary. We would like to especially thank our COVID-19 Crisis Response Team and volunteers such as PAKAR Semboyan, TM Rovers, the 'buddies' and others behind the scenes; who have gone beyond the call of duty to ensure all are taken care of." "TM will continue to take proactive measures to curb the spread of COVID-19 for the safety of our employees, customers and stakeholders. We remain committed to help Malaysia rebuild its economy via connectivity and digital solutions. Together may we return stronger," he added. Kincentric, a Spencer Stuart Company through its Kincentric Best Employers programme gives high-performing organisations credit and visibility for the quality of their employer brand – and an edge in the talent marketplace. With 20 years of robust data on employee experience behind it, the programme measures and differentiates employers on the four (4) people-factors that are key to success, namely high employee engagement, agility, engaging leadership and talent focus. This year, Kincentric has introduced a special COVID Resilience Award to recognise organisations that have risen above and holistically supported their employees in managing the significant emotional, social and economic impact brought on by the pandemic. This award demonstrates how a great employee experience defines the ability for a business to survive and thrive, especially in critical moments.
DNB, TM and ZTE Collaborate On World's First and Fastest 28Gbps 5G mmWave on Standalone 5G Core
CYBERJAYA, 17 October 2023 – Digital Nasional Berhad (DNB), TM and ZTE Corporation (ZTE) have formed a strategic alliance to unveil the world’s fastest 5G live trial which will deliver remarkable speeds up to 28Gbps. This revolutionary technology will reshape Malaysia’s digital landscape and set a new global standard in wireless communication. An expansion of DNB’s commitment to drive 5G capabilities for the country, the partnership will leverage TM’s established network infrastructure and digital expertise, as well as ZTE’s state-of-the-art mmWave active antenna unit and cutting-edge chipset technology to deliver Malaysia's first standalone 5G core, complemented by an adaptable next generation transport network. This milestone solidifies Malaysia’s position as a frontrunner in mmWave technology, elevating industry digitalisation and consumer experiences to unprecedented levels. Through this new innovation, the strategic partnership aims to propel productivity and operational efficiency, improving customer satisfaction and generating higher demand across all sectors. It will also enhance rapid Fixed Wireless Access (FWA) connections to deliver high-quality services, video streaming, lag-free online gaming, and immersive virtual and augmented reality applications. Gracing the launch of this collaboration at TM’s Multimedia University, YB Teo Nie Ching, Deputy Minister of Communications and Digital, said, “This groundbreaking partnership reaffirms Malaysia’s commitment to advancing technology, propelling us into a new era of connectivity. It underscores our determination to lead the way in technological advancements on the global stage.” Ken Tan Tzi Kieng, Chief Technology Officer of DNB, underscored the significance of this collaboration, saying, “We are thrilled to be part of this strategic collaboration with TM, MMU and ZTE on the world’s fastest 5G live trial. Connectivity is a vital component of the digital economy; and 5G, with its high throughput and low latency, paves the way for Malaysia to achieve its digital aspirations. The use of mmWave spectrum in DNB’s 5G wholesale network further augments this by giving a 5.5G experience, which is a launchpad to 6G. The combination of our spectrum with TM’s SA core opens up exciting possibilities in the enterprise space, especially in the deployment of 5G private networks.” Amar Huzaimi Md Deris, TM’s Group CEO, said, “We are pleased to work with DNB and ZTE to revolutionise Malaysia's 5G landscape, bringing digital opportunities to communities, businesses and the government. The standalone 5G core and TM’s cutting-edge network infrastructure will establish new benchmarks in connectivity speed and reliability, pushing the boundaries of digitalisation. This will enable better user experiences, pioneer new industry growth and drive the country’s innovation ecosystem that will power Malaysia as a digital nation.” Steven Ge, Managing Director of ZTE Malaysia, concluded, “ZTE is honoured to contribute our cutting-edge technology to this ground-breaking Live Trial in Malaysia. We believe this initiative will pave the way for new possibilities in the telco industry. This historic collaboration underscores ZTE's steadfast commitment to pushing the boundaries of technology and driving innovation within the telco industry. We take immense pride in working alongside esteemed partners such as TM and DNB to bring the world's fastest 5G live trial to fruition.”
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!