12 Jul 2023

TM Addresses Unifi Customers’ Data Breach

TM Addresses Unifi Customers’ Data Breach Article Header
TM
UNIFI

TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted.

 

The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls.

 

TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)).

 

TM assures all its customers that its Unifi services remain fully operational with no impact to its users.

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01 Nov 2020
unifi Brings TM Piala Malaysia matches to more Malaysians; extends its broadcast rights to RTM

unifi welcomes RTM as its broadcast partner for all TM Piala Malaysia 2020 matches through sharing of broadcast rights to enable more Malaysians to enjoy the exciting moments of the competition. unifi today announced that it has collaborated with Radio & Televisyen Malaysia (RTM) and shared some parts of its broadcast rights for Liga Malaysia and Piala Malaysia 2020 with the national broadcaster. With this collaboration, all 15 matches of TM Piala Malaysia 2020 will be made available on RTM's free-to-air TV channels for more Malaysians to enjoy the prestigious football event and cheer for their favourite clubs.​ Commenting on the collaboration, Datuk Lai Shu Wei, Vice President of Marketing, unifi said: "Football is the number 1 sport not only here in Malaysia, but also globally. At unifi, we share similar passion and we have been a long-time partner of the local football scene where we have been supporting its development from the grassroots level. In continuing the support, we are extending our broadcast rights to RTM, the national broadcaster and together, we bring the exciting moments of the most coveted football championship to more fans nationwide!" "We understand that the current unprecedented period has limited our movements but we are also fully aware that football unites us and passion for the sport can keep our spirits high. This is what brings us to this partnership with RTM in delivering the best of Malaysian football action in the comfort of your homes!" he added. This year, a total of 16 teams will go against each other to vie for the TM Piala Malaysia 2020. The first round is scheduled to start on 6 – 8 November, with the quarter-finals on 12 – 13 November, semi-finals on 17 November and the most awaited final match on 22 November 2020. With the partnership in place, football fans nationwide can watch all TM Piala Malaysia matches anytime, anywhere on TV via unifi TV's unifi Sports 1 – 5 channels, unifi YouTube channel at https://www.youtube.com/c/unifiistheone/featured and  RTM's channels, or anytime, anywhere on their mobile devices via unifi PlayTV mobile app and RTM's My Klik app. To watch the exciting matches brought to you by unifi TV, please visit https://unifi.com.my/personal/tv.

30 Jul 2022
TM and Cisco announce strategic partnership to supercharge Malaysia’s digital agenda

This collaboration is part of Cisco’s Country Digital Acceleration programme and aligns with MYDIGITAL to accelerate Malaysia towards becoming a regional digital leader ​Malaysia’s national connectivity and digital infrastructure provider, Telekom Malaysia Berhad (TM) and worldwide leader in technology, Cisco International Limited, today announced a new strategic partnership as part of Cisco’s Country Digital Acceleration (CDA) programme to supercharge Malaysia’s ambitions to become a technology-driven nation and regional digital leader. Both parties signed two collaboration agreements to pave the way for key projects focused on helping the country develop its 5G innovation platform as well as accelerate technology adoption and transformation for Malaysia’s small and medium-sized enterprises (SMEs). These initiatives were introduced at a signing ceremony presided over by YB Tan Sri Datuk Seri Panglima TPr Annuar Haji Musa, Minister of Communications and Multimedia; and attended by YBhg. Dato’ Sri Haji Mohammad Mentek, Chief Secretary, Ministry of Communications and Multimedia Malaysia; YBhg. Tan Sri Mohamad Salim Fateh Din, Interim President, the Malaysian Communications and Multimedia Commission; Imri Mokhtar, Group Chief Executive Officer, TM; Dave West, President, Cisco Asia Pacific, Japan, and Greater China (APJC); and Hana Raja, Managing Director, Cisco Malaysia. Cisco’s CDA programme is a strategic partnership with governments worldwide to accelerate their national digitalisation agendas and create new value for the country, its businesses, and citizens. The programme taps on the power of private and public partnerships across a variety of sectors, including national infrastructure, education, and smart businesses and communities, to bring digital solutions to national challenges. Digitalisation initiatives that are rolled out are made into replicable solutions to cross-pollinate and contribute to Cisco’s wider CDA ecosystem which is currently present across 44 countries globally. The CDA programme in Malaysia was unveiled as a collaboration framework between Cisco and MyDigital Corporation in May 2022. It is aligned with MyDIGITAL, the government’s Digital Economy Blueprint, aimed at accelerating the growth of Malaysia’s digital economy, with a focus on driving digital transformation in the public sector, building digital infrastructure, and cultivating agile and competent digital talent. TM’s partnership with Cisco focuses on three key pillars: digital transformation in the public sector, specifically education – which will be launched at a later date; digital transformation for service providers, focusing on 5G innovation, and digital transformation for SMEs. The two (2) collaboration agreements signed today were: • 5GaaS Innovation Platform Cisco and TM will build a 5G-as-a-service Centre of Excellence to springboard 5G adoption and develop proof of concepts for enterprises and vertical industries. Supported by Cisco’s full stack of Private 5G Core technologies complete with services and support, the innovation platform will demonstrate 5G enterprise use cases realized on the reference architecture to allow businesses to visualize and implement 5G frameworks and solutions that address unique business challenges. • Accelerating Digital Transformation of SMEs Cisco and TM will drive a joint digital solution seeding programme through a proof of concept for selected SME customers. These solutions will range from the Internet of Things (IoT) to business analytics solutions for SMEs in the retail, education, and manufacturing sectors. Successful deployments will be showcased to broaden adoption within the SME ecosystem. Cisco will also launch a digital talent development initiative focused on introducing digital talent to Application Programming Interfaces (APIS) and training on how to navigate its cloud-based network, Cisco Meraki, as well as other mentoring opportunities and hackathon events. “TM is honoured to be the first company to partner with Cisco in bringing the CDA programme to Malaysia, which has the potential to benefit enterprises, consumers and over 400,000 SMEs. This collaboration builds on TM and Cisco’s 17-year partnership and will be the first of many “Innovation Sandbox” collaborations TM will drive, in our efforts to realise the Digital Malaysia aspiration and 5G objectives for the nation,” said Imri Mokhtar, TM’s Group Chief Executive Officer. "Technology plays a critical role in powering an inclusive future for all. Our CDA programme in Malaysia is focused on turning the country's digital economy blueprint into reality by leading the development of core 5G technologies and infrastructure, accelerating the digital transformation of SMEs, and nurturing a pipeline of next-generation IT talent that will continue to support its national ambitions," said Dave West, President, Cisco Asia Pacific, Japan, and Greater China. "We are thrilled to embark on a new chapter of our collaboration with TM and the Malaysian government through our CDA programme and we're excited about the opportunities ahead."

26 May 2025
U MOBILE TO LEVERAGE TM’S NATIONWIDE FIBRE NETWORK IN LATEST PARTNERSHIP; EXPEDITING ITS NEXT GEN 5G DEPLOYMENT

•       U Mobile has appointed TM to provide leased fibre connectivity backhaul for its Next Gen 5G rollout nationwide •       The appointment enables U Mobile to accelerate deployment by leveraging TM’s extensive fibre network and comprehensive 5G Mobile Backhaul Service   KUALA LUMPUR, 26 May 2025 – U Mobile, Malaysia’s Next Gen 5G network provider, has announced the appointment of TM, the enabler of a Digital Malaysia, as its key fibre backhaul partner to accelerate the deployment of its 5G network nationwide. The partnership agreement, valued at RM2.4billion over 10 years was formalised today at a signing ceremony held at Sofitel Kuala Lumpur Damansara, witnessed by YB Datuk Fahmi Fadzil, Minister of Communications. Under this partnership, TM will provide U Mobile a comprehensive suite of backhaul infrastructure services, including fibre leased line access to U Mobile’s 5G Radio Access Network (RAN), data centre and TM Edge Facility leasing for Points of Interconnect (POIs), as well as trunk leased line for inter-regional connectivity. With TM’s extensive nationwide fibre footprint—spanning over 740,000 km and representing the widest fibre backhaul coverage in Malaysia—U Mobile is poised to expedite the rollout of its Next Gen 5G network across the country. This strategic partnership will enable U Mobile to tap into TM’s comprehensive 5G Mobile Backhaul Service to ensure high network performance and reliable connectivity for both enterprises and consumers. “U Mobile is pleased to have TM as our fibre backhaul partner as their coverage is the widest in Malaysia, enabling us to further accelerate our 5G coverage deployment. Together with TM and other partners, we are committed to reaching 80% coverage of populated areas within 12 months, while ensuring a superior 5G experience that is highly reliable, supports massive capacity and delivers ultra-fast speeds to benefit enterprises and consumers across Malaysia,” said Wong Heang Tuck, CEO of U Mobile. “TM is proud to support U Mobile’s 5G network with high-capacity fibre backhaul — the essential backbone of a resilient and high-performance 5G ecosystem. This collaboration underscores our commitment to building inclusive, future-ready infrastructure that fuels innovation, enhances connectivity, and drives digital progress across the nation. This is central to TM’s role as the enabler of a Digital Malaysia — a cornerstone in our aspiration to become a Digital Powerhouse by 2030,” said Amar Huzaimi Md Deris, TM’s Group CEO. Through this collaboration, U Mobile and TM are reinforcing their commitment to accelerating Malaysia’s 5G connectivity, fostering digital innovation and empowering businesses and communities nationwide.

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