The 2nd consecutive win further boosts TM’s outstanding professionalism in human capital amongst companies in Asia
Telekom Malaysia Berhad (TM) was recently accorded Asia’s Best Employer Brand Awards at the World HRD Congress 2021. Organised by the Employer Branding Institute, World HRD Congress and Star of the Industry Group, Asia’s Best Employer Brands Awards recognises efforts of organisations in the Asian region that have demonstrated excellent employer branding through effective talent strategies, talent development and talent innovation. The event hosted Human Resource (HR) leaders and professionals from the Asian region to discuss and recognise HR best practices.
Sarinah Abu Bakar, Chief Human Capital Officer, TM in expressing her gratitude for the achievement, said: “This award is a testament of our commitment and efforts in doing things that matter the most and have a direct impact on our businesses and employees - human capital development. We are fully aware that Human Resources are a strategic pillar in driving business results. As part of the ‘New TM’ transformation, we recently introduced a new performance culture to reshape our workforce into a stronger execution engine that performs and transforms with agility. We continue to focus on future-proofing our organisation, invest in future-ready skills for new growth areas that will shift our business performance to the next level. This is in line with our continuous commitment towards upskilling and reskilling our workforce with digital competencies to accelerate Digital Malaysia. So this award is a tribute to our over 22,000 employees whose dedication has made TM one of Asia’s best employers.”
Additionally, in this seemingly challenging situation amidst the COVID-19 pandemic, TM has also implemented policies and initiatives for the safety and health of its workforce including digital applications such as the COVID-19@TM app, and digital tools to enable the workforce to remain resilient and productive in delivering connectivity services to our customers and the nation so Malaysians can stay connected and stay productive.
For more info on the award and the list of winners, visit www.employerbrandingawards.com.
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TM One Appointed Digital Infrastructure Strategic Partner For Sarawak Digital Economy Corporation
KUCHING, 27 October 2023 – TM One has been appointed as the preferred converged digital infrastructure strategic partner for the Sarawak Digital Economy Corporation (SDEC). Through this partnership, SDEC and TM One will collaborate to identify and implement digital solutions that will enable the aspirations tabled in the Sarawak Digital Economy Strategy and Post Covid Development Strategy (PCDS) 2030, spurring the growth of Sarawak’s digital economy, digital society and digital government. This joint initiative aims to increase access and adoption of digital services in Sarawak, bridging the digital divide and empowering greater digital inclusivity among all Sarawakians. Leveraging its managed networking services, TM One will power the Sarawak Multimedia Authority Rural Telecommunication (SMART) project for rural and underserved communities. Shazurawati Abd Karim, TM One’s Executive Vice President said, “TM One is honoured to work with SDEC and serve as its strategic partner to empower Sarawak’s digital aspirations. As the largest and most geographically diverse region in Malaysia, the opportunities and challenges to digitally transform its various populations are truly unique. We are confident in serving the needs of the region not only through our solutions, but also with our proven local and international technology leaders to deliver cutting-edge solutions to various sectors. “We look forward to partnering SDEC in co-creating innovations and growth opportunities that will power digital societies, businesses and Government, and propel Sarawak towards its next phase of digital progress and economic development,” she shared. “SDEC is proud to announce this strategic partnership with TM One as we continue our effort and pursuit in digitalising Sarawak. This collaboration enables the parties to leverage on each other’s skillset and work in tandem to unlock new and potential opportunities for the benefit of our people, particularly the state’s infrastructure, and subsequently increase access to digital services and information as well as enhance online experiences and improve livelihoods for Sarawak’s citizens in the digital economy,” said Ir. Ts. Sudarnoto Osman, Chief Executive Officer of SDEC. With Sarawak’s digital economy expected to contribute RM56.4 billion to Sarawak’s GDP by 2030, TM One and SDEC also aim to raise awareness and enable the digital transformation of private corporations and enterprises through emerging IR 4.0 technologies. This includes insights and access to TM One’s suite of next generation networking solutions, data centre and cloud services, smart services, 5G, cybersecurity and other digital solutions, which will enable better operational efficiency and innovation among industries. TM One is committed to grow Sarawak’s digital business ecosystem and will render its expertise and services to support SDEC’s role in six digital growth areas, namely: consultancy, innovation and entrepreneurship, digital infrastructure, technology services, digital economy projects, and research and product development. TM One will further drive digital innovation tailored to the needs of Sarawakians by providing connectivity to nine digital innovation hubs across Sarawak.

TM’s response to the national crisis and assurance to customers, communities and businesses affected
As a result of the extreme and continuous heavy rainfall since Friday (17 December 2021), some telecommunication services provided by Telekom Malaysia Berhad (TM) have been impacted. A number of telecommunication equipment particularly in Selangor, Negeri Sembilan and Pahang were damaged resulting in service disruption in several areas. At the time of reporting, TM’s National Crisis Command Centre is up and running, and we are closely monitoring our network sites. The flash floods and landslides have caused several of our nodes in the three (3) states to be inaccessible due to high water and unsafe conditions. In the meantime, we have had to shut down power supply and network equipment in some areas as a precautionary measure to ensure the safety of those in the vicinity and minimise any potential risks. We have mobilised our front-liners and as conditions permit, we are actively pursuing network restoration in the flood-stricken zones to minimise any service interruption, ensuring customers remain connected. Our immediate concern is of 50,000 of our valued customers on unifi, streamyx, fixed line and unifi mobile who are affected, and we are working hard to ensure communication services are being safely re-established. Concurrently, the GLC/GLIC Disaster Recovery Network (GDRN) has been activated to provide welfare aid and support to those affected by this disaster. As a start, a total of RM50 million has been allocated for relief initiatives comprising of a matching grant of RM25 million by the Government, while the GLCs/GLICs will jointly contribute another RM25 million. As part of GDRN, which TM co-leads as the Secretariat together with Yayasan Hasanah from Khazanah Nasional Berhad, we are collaborating with the National Security Council (NSC) through NADMA (“Agensi Pengurusan Bencana Negara”) and other agencies to assist in furthering other disaster relief assistance. Together with the members of GDRN, we will mobilise rescue and aid efforts to ensure that basic necessities and healthcare can be provided to those in need. The 56th Royal Signals Telekom Army Reserve Regiment (56 Rejimen Semboyan Pakar Telekom Askar Wataniah) which comprises of volunteers from TM has been deployed on the ground to provide assistance and emergency services involving internet and telephone lines nationwide. “Though the situation remains uncertain, I am grateful for the quick action especially on the part of the TM engineering and customer care team for keeping our customers updated and working towards restoring the much-needed connectivity services. As we brace ourselves in anticipation of worsening conditions, we remain hopeful that Malaysians in need will receive the help they require. Our front-liners will be on the ground around the clock to restore services and bring the impacted States back on its feet,” said Imri Mokhtar, Group Chief Executive Officer of TM.
TM Global extends collaboration with Radian Arc to strengthen its Cloud Gaming offerings
Seoul, South Korea, 1 October 2024 – TM Global, the domestic and international wholesale business arm of Telekom Malaysia (TM), is pleased to announce the extension of its collaboration with Radian Arc, global cloud infrastructure provider, for another two years. This continued collaboration will focus on expanding TM’s cloud gaming offerings at wholesale level. Building on the successful collaboration initiated in 2022, the extended collaboration will see TM Global and Radian Arc further enhance Malaysia's cloud gaming landscape, as well as expanding these services to other regions including Middle East and African countries. The extended agreement will continue to leverage on Radian Arc’s GPU Edge technology complemented by low-latency SHAKS Gamepad controller developed by Radian Arc’s South Korea-based partner, AKSys Co. This will enable a seamless gaming experience and boost TM Global’s capability in offering high quality, real-time applications. The signing took place in Seoul with the presence of YB Fahmi Fadzil, Malaysia’s Minister of Communications, who arrived in South Korea for a working visit. TM was represented by Khairul Liza Ibrahim, TM Global’s Executive Vice President, while signing on behalf of Radian Arc was its Chief Executive Officer (CEO), David Cook. Khairul Liza Ibrahim said, "This collaboration with Radian Arc reinforces our commitment to providing cutting-edge solutions that drive digital transformation. The versatility of GPU technology can be extended beyond gaming offerings, allowing us to cater to a diverse set of workloads and meeting the evolving needs of our customers. We are excited to expand our collaboration with Radian Arc, which not only enhances our existing services but also create opportunities to tap into new markets.” This collaboration will accelerate TM Global’s aspiration to further explore new innovative services like Bandwidth-on-Demand (BoD), enabling flexible, cost-efficient and real-time capacity management, and GPU-based services. This will enable TM to offer high-performance solutions for various applications such as Large Language Model (LLM) training, AI inferencing, and Desktop-as-a-Service (DaaS). These new offerings will empower our customers with scalable, cloud-based resources that drive innovation for their digital transformation journey. David Cook, CEO of Radian Arc, commented, “We are thrilled to extend our partnership with Telekom Malaysia, paving the way for groundbreaking services like GPU-as-a-Service and BoD. Together, we will not only enhance TM's offerings but also expand our reach to new regions, empowering businesses with the technology they need to thrive.” The collaboration reflects TM’s strategic roadmap towards becoming a Digital Powerhouse by 2030, aligning with its commitment to develop a converged ecosystem for digital transformation across all sectors, and strengthening Malaysia’s competitiveness as a key digital hub for Southeast Asia.