Business with TM

Providing end-to-end procurement services for all suppliers and contractors
in a streamlined manner.


RESOURCES

Welcome to your dedicated hub for resources that supplement doing business with us. Simply click on what you’re interested in and download away!


In-depth information

Tips & Tricks

System Settings Tools

Learn about our prerequisite system settings such as operating systems, browsers and processors to get the best out of your experience.

Overview

Bumiputera Vendor Development Program (BVDP)

A program to develop competitive, sustainable and high performing Bumiputera vendors via structured capacity and capability building programs.

Overview

Introduction to Supply, Logistic and Inventory Management Systems (SLIMS)

The system intends to replace SIMS and ICS systems in capturing detail levels of inventory movement. Find out more about how it works.

Update

SST Tax Information

In accordance with the announcement by Ministry of Finance (MOF) that Sales and Service Tax will be implemented effective from 1 September 2018.

Frequently Asked Questions

The following entities are allowed to be registered as a supplier with TM:

  1. Sole proprietorship 
  2. Registered Consortium 
  3. Partnership including LLP 
  4. Enterprise 
  5. Companies (Private & Public Limited) that are registered with the Companies Commission of Malaysia 
  6. Government Agencies 
  7. Non-Governmental Organisations (NGO) 
  8. Local Councils 
  9. Professional Firms/Bodies eg. Legal Firms, Accountants & Engineers 
  10. Universities 
  11. Foreign registered companies 

Note: The minimum paid-up capital for Sdn Bhd company must be at least RM10,000.00 (Ringgit Malaysia Ten Thousand).

The basic steps for online registration are:

  1. Head to Registration
  2. Complete the online registration form (please keep in mind that the maximum size for file upload is 10MB) 
  3. Click the submit button 

Please refer to the ROS User Guide for more in-depth information.

 

Note: The ROS screen (Registration) will time out if left idle for more than an hour. The suppliers are advised to undergo the online registration process in one go to avoid any interruptions

Maximum 30 (thirty) Product Categories can be selected. The Product Categories chosen by the supplier must be commensurate with the nature of business, supply/work experiences, PKK/CIDB certificate and/or MOF registration as attached in the supporting documents.

Upon receiving complete documentations and payment, TM will take three (3) working days for approval.

TM will send two (2) separate e-mails to notify that your application has been approved. The first e-mail will provide you your temporary user ID for your company, and the second e-mail will have your temporary password for your login process. It is stressed here that the function of establishing your official corporate e-mail address is vital towards ensuring that only those authorized personnel in your company gets the System Administrator role, who will be receiving the user ID and password.

It is crucial that an official or corporate e-mail address is established between TM and Supplier as this is the main channel to send 2 separate e-mails on:

  1. User ID for Supplier to login to SRM SUS (Supplier Self Service) Portal​
  2. Password for SRM SUS Portal login.

If a prospect supplier does not have any official or corporate e-mail address, the registration process cannot be completed. It is also acceptable if a company use free email provider as their official email.

The approval of the application will be based on the information that is given by the Supplier. The Supplier must ensure that the following are met:

  1. An official or corporate e-mail has been provided
  2. A registered office and/or legal operation
  3. Permanent employee(s) with monthly contribution to EPF (Employee Providence Fund)
  4. An active bank account
  5. Company is existing and not having dissolved or winding-up status with SSM or respective country's company registrar
  6. Business is active and not having expired or terminated status with SSM

Notification on any change of company’s address and/or phone/fax number must be made within 21 days from the date of the change. The supplier must ensure that the industrial sector that wants to register is not the same as the industrial sector that has been approved by any of the categories below :

  1. Holding company, parent and subsidiary company are not allowed to register under the same Product Category.
  2. Two (2) or more different companies doing the same activity in the same premise is not allowed to register under the same Product Category.
  3. One same equity owner in two (2) or more companies is not allowed to register under the same Product Category.
  4. wo (2) or more companies that have the same Owner, Director or Management is not allowed to register under the same Product Category.

Should TM discover that the information given is falsified, TM will cancel the registration without giving the Supplier any prior notice.

Mandatory forms for vendors to upload online are as follows:

Private Limited/Public Limited companies incorporated before 1 March 2017:

1. Company profile

2. Organization chart

3. Certifications / licenses with govt. bodies and/or private sectors

4. Latest KSWP statement (borang A or penyata caruman) if company contributes

5. Latest SOCSO statement (borang 8A or penyata caruman) if company contributes

6. Latest bank statement (the latest 1 month) - you can blacken the part that have amount / figures. It must clearly state the bank name, bank address, bank branch & your company's account number

7. Form 9 and, if company's name changed, Form 13

8. Form 24 (Paid-up capital must at least RM 10,000.00)

9. Form 49

10. Form 32A if any

11. Form of Annual Return for the latest two consecutive years

Private Limited/Public Limited companies incorporated after1 March 2017:

1. Company profile

2. Organization chart

3. Certifications / licenses with govt. bodies and/or private sectors

4. Latest KSWP statement (borang A or penyata caruman) if company contributes

5. Latest SOCSO statement (borang 8A or penyata caruman) if company contributes

6. Latest bank statement (the latest 1 month) - you can blacken the part that have amount / figures. It must clearly state the bank name, bank address, bank branch & your company's account number

7. Document under Section 17 C.A. 2016 and, if company's name changed, Document under Section 28 C.A. 2016

8. Document under Section 78 C.A. 2016 – Paid-up capital at least RM 10,000.00

9. Document under Section 58 C.A. 2016

10. Document under Section 105 C.A. 2016 if any)

11. Form of Annual Return for the latest two consecutive years

Sole proprietorship or Partnership or PLT:

1. Company profile

2. Organization chart

3. Certifications / licenses with govt. bodies and/or private sectors

4. Latest KSWP statement (borang A or penyata caruman) if company contributes

5. Latest SOCSO statement (borang 8A or penyata caruman) if company contributes​

6. Latest bank statement (the latest 1 month) - you can blacken the part that have amount / figures. It must clearly state the bank name, bank address, bank branch & your company's account number

7. Form D/Form E dan Maklumat Perniagaan & Pemilik Masa Kini berdaftar di SSM for Semenanjung

8. Certificate of Registration under the Business Names Ordinance for Sarawak

9. Form B under Commercial License Ordinance 1948 for Sabah​

10. LLP / PLT certificate, business info and compliance officers table for LLP / PLT​

Foreign Companies:

1. Company profile

2. Organization chart

3. Registration Certification of the Company

4. Latest bank statement (the latest 1 month) - you can blacken the part that have amount / figures. It must clearly state the bank name, bank address, bank branch & your company's account number

Exemption to registration fee shall be applicable to suppliers identified below:

  1. Government Agencies
  2. Non Governmental Organisations (NGO)
  3. Local Councils
  4. Universities and Colleges
  5. Panel Lawyers who are providing the services for the benefits of TM staff under TM housing loans
  6. Housing Developer or Supplier for PC and vehicle who are providing the services for the benefits of TM staff under TM housing or vehicle loans
  7. Hotels
  8. Supplier/landlord who provides property rental

For any enquiries, kindly channel to Supplier Enquiry Form​.

New Registration

The fee is RM150.00, non-taxable, which comprises of registration fee of RM100.00 and processing fee of RM50.00. The validity period is 2 (two) years from the approval date as TM Supplier. Online registration payment can be made by clicking link in Registration Confirmation email received after completion of registration application. Payment can be done by credit card or Internet banking. Alternatively, you can print payment slip with barcode found in the same Registration Confirmation email and bring it to any TMpoint kiosk to make payment.

Renewal

Renewal must be done from within TM SUS Portal. The fee is RM100.00, non-taxable, also for a validity of 2 (two) years from the expiry date of the earlier registration. For renewals/reactivation, payments are made against 'kod hasil' 641 for active registration & 649 for expired registration. See renewal steps here for details.

Foreign Company (company address outside Malaysia)

Payment of registration & renewal for foreign company must be via Telegraphic Transfer (TT). Payment by credit card is not allowed. Payment advice should be uploaded during application of registration.

For USD, please use

Beneficiary Name: Telekom Malaysia Berhad

Bank Name: JPMorgan Chase Bank Berhad

Bank Address: Kuala Lumpur Branch, Level 18, Integra Tower, The Intermark, 348 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

Bank Account No: 6870904569

Swift Code: CHASMYKX

Other than USD, please use

Beneficiary Name: Telekom Malaysia Berhad

Bank Name: CIMB Bank Berhad

Bank Address: Menara UAB Branch, Menara UAB, No. 6 Jalan Tun Perak, 50200 Kuala Lumpur, Malaysia

Bank Account: 8000415776

Swift Code: CIBBMYKL

SALES & SERVICE TAX (SST)

Here details how our suppliers will be affected by the Service Tax Expansion 2020. As announced by the Royal Malaysia Customs, all changes will be effective as of 1 January 2022. What does this mean for you? You need to update your registration SST ID on the Supplier Self-Service portal.

Objectives

Level up the playing field

To standardise tax for local and foreign
providers alike.

Align all expectations

To match international standards and recommendations.

Optimise current system

To make a progressive and effective
taxation process.

What the expansion of
scope includes

Both Group G column (2) and Group I column (2) are the affected parties from this change in scope. As a result, from the last agreed SST update, there is an expansion in both what is applicable now, and to what extent are different activities associated with the Groups applicable. Read through to find out which they are.

  • Information Technology services, licenses, distribution and reselling
  • Electronic mediums that provide supplies to customers
  • Digital advertising, services and transactions on behalf of a person

Impact of the amendments

Regular vendors

  • All vendors that have access to the SUS portal must self-update their SST information and provide their SST approval letter.
  • All vendors that do not have access to the SYS portal must refer to the SRM helpdesk to help them update their SST information.

Foreign Service Provider (FSP)

FSP must be registered as a FRP when the total
value of digital services provided to a customer
in Malaysia exceeds RM500k/year.

Note: New supplier registration, existing supplier registration renewal, supplier delisting, purchase of tender document, purchase of scrap materials

Enrolment Criteria

  • 51% or more of the company equity is owned by Bumiputera and
    certified by MOF.
  • Not a public listed company or a subsidiary of a public listed company.
  • Registered as ‘Sendirian Berhad’ under the Companies Act 2016.
  • Has TM interest in the company’s products/services.
  • Has an existing contract with TM.
  • Features products that strategically support the business and category.
  • Meets the required threshold on contract value/annual sector revenue

SUPPLY, LOGISTIC AND INVENTORY MANAGEMENT SYSTEMS (SLIMS)

SLIMS is a new enhancement on the existing SAP – with added functionalities and better usability! It will replace SIMS and ICS systems in capturing detail levels of inventory movement. Below are all pertaining documents to perform any SLIMS-related task. Peruse or download them at your own convenience.

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User-guides to perform a SLIMS-task

SYSTEM SETTINGS TOOLS

Ready to get the most out of your experience? Let’s ensure you’re using the optimal operating system, internet browser, processor and other IT-related elements first! It should not take more than two minutes to check.


Overview

Component Minimum system requirements Recommended system requirements
Operating System (OS) Microsoft Windows 8.1 Microsoft Windows 10
Microsoft Windows 11, macOS Sierra (10.12)
and later Modern Linux distro that can process
Microsoft Edge’s deb and rpm packages
Internet Browser Microsoft Edge with Internet Explorer
Mode enabled

Microsoft Edge with Internet Explorer
Mode enabled

Processor

1 GHz IA-32 processor

1 GHz x86-64 processor

Memory 2GB of RAM 4GB of RAM
Input Device Keyboard and mouse
Internet Connectivity Mobile hotspot Always-on broadband connection with a
minimum speed of 8Mbps
PDF Reader Adobe Acrobat Reader
Java Version (for e-auction screen) Java 6 32-bit (version 1.6.0 or above) Java 8 32-bit (version 1.8.0 or above)
Cookies Enabled
Downloads Enabled

Note: Please double check with your IT personnel that you can access the following IP addresses: 58.27.84.49 & 58.27.84.50.