Rossana, aged 59, a Malaysian, was appointed as Independent Non-Executive Director of TM on 22 November 2021. She holds a Bachelor of Arts in Banking and Finance from Canberra College of Advanced Education (now known as University of Canberra), and is a member of CPA Australia.

She was a career professional having held several leadership positions in the telecommunications and banking sectors. She previously served in various senior management roles with TIME dotCom Berhad, Maxis Berhad and RHB Bank Berhad, after beginning her career with Citibank Malaysia.

With more than 31 years of experience, she has gained broad experience in business strategy, identifying sustainable monetisation models, understanding customers and competition, as well as the need for reviewing monetisation models with a focus on revenue and cost management.

Rossana is presently the Chairman of Prudential BSN Takaful Berhad and a member of International Advisory Council in Malaysia for Singapore Management University (SMU). She also sits on the boards of several private limited companies.

Rossana is a Chairman of Board of Tender Committee and a Member of Board Audit Committee. She also a Director and Chairman of TM Digital Innovation Sdn. Bhd. (Credence), a wholly owned subsidiary of TM.