TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (“TM”), was named the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year for 2022.
The award was decided based on a series of detailed evaluations following Frost & Sullivan’s best practices criteria, in which TM One excelled as a service partner in addressing Malaysia’s enterprise and government sector cybersecurity needs.
“TM One is recognised based on its extensive cybersecurity capabilities and resources. With a full suite of cybersecurity services and infrastructure, coupled with a deep understanding of the Malaysian market landscape, TM One continuously upholds a strong reputation of effectively addressing its customers’ security needs,” said Anh Tien Vu, Industry Principal, Global Cybersecurity Research Team at Frost & Sullivan.
Shazurawati Abd Karim, Executive Vice President, TM One, said: “We are honoured to receive the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year Award. With cybersecurity emerging as a top priority for organisations in their transformation journey, we are committed to growing our end-to-end solutions so that we can provide our customers digital freedom and peace of mind as they expand their businesses in the digital space. Understanding their unique business needs, we work with organisations to assess their cybersecurity capabilities and provide advisory services through our dedicated TM One Cyber Defense Centre (CYDEC) – helping them make the right choices to respond to cyber threats more effectively.”
Addressing Cybersecurity Gaps among Enterprises and Public Sector
More Malaysian organisations are now investing heavily in cybersecurity. As they become increasingly present and vulnerable in the digital space, organisations need to adopt a stronger security posture in their information technology, operational technology, and cloud infrastructure capabilities.
Shazurawati said, “One of the key challenges for organisations is the shortage of in-house security expertise, professionals, and tools, requiring them to outsource their security operations. By working closely with customers to assess their security posture, technology maturity, and business needs, TM One offers customised solutions for managed security services, consultation and advisory, and other value-added services to help them navigate today’s complex technological landscape.”
TM One is also strengthening the public sector’s cybersecurity, working alongside the Malaysian Government to enhance digital connectivity and smart innovations for cities and industries to propel the nation towards becoming a digital economy. In addition to connectivity, TM One continues to invest in local data centres, digital infrastructure and services, ensuring data sovereignty remains within Malaysian borders while bringing global best practices to the nation’s public sector.
Its investments to strengthen Malaysia’s Critical National Information Infrastructure (CNII) is one of its efforts to protect government and public data, with its cybersecurity solutions developed in compliance with Bank Negara Malaysia’s Risk Management in Technology (RMiT) policy and the Personal Data Protection Act 2010 (PDPA).
Anh Tien Vu said, “One consideration that stood out for Frost and Sullivan was that TM One has earned endorsements and collaborations from local cyber authorities, such as Cybersecurity Malaysia and the National Cyber Security Agency (NACSA) of Malaysia through its implementation of best practices, and world-class infrastructure backed by experts. Frost & Sullivan commends TM One’s steadfast efforts in providing cybersecurity services that exemplify this implementation of best practices, which have benefited customers and communities tremendously.”
“On top of developing our own end-to-end solutions, TM One continues to strengthen its partnership ecosystem, collaborating with companies from various security domains to diversify its offerings and coverage. This includes FNS Value Co. Limited, the sole distributor of its Blockchain Secure Authentication solution in Malaysia, which helps secure digital transactions and online credentials, and Telefónica Tech – a global leader in cybersecurity, Cloud and IoT, as a partner in delivering Digital Risk Protection,” explained Shazurawati.
“Our efforts to expand our cybersecurity services and to provide customers with cutting-edge security reflect our commitment to tackling today’s growing cybersecurity concerns. With next-gen technologies such as 5G opening up both new opportunities and threats, TM One is poised as the enabler for organisations’ next advantage and security, today and tomorrow,” she concluded.
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TM inks agreement with DNB to provide fibre connectivity in accelerating rollout of 5G network services nationwide
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Empowering Malaysia’s Youth: Yayasan Telekom Malaysia Expands TM Future Skills Programme
BATU PAHAT, 12 September 2023 – TM, through its corporate responsibility arm, Yayasan TM (YTM), collaborates with two more secondary schools in Peninsula Malaysia to expand its TM Future Skills (TMFS) programme. The programme aims at enhancing digital skills among students from B40 or low-income families by integrating digital technologies into their learning experiences. The newly included schools – SMK Dengkil in Selangor and SMK Tunku Putra in Johor join the programme after the successful launch of the first TMFS school, SMK Gunung Semanggol in Perak last November. These schools were selected because they have the highest percentage of B40 students in their districts and are actively engaged in Science, Technology, Engineering, and Mathematics (STEM) activities. “At TM, we hold a firm belief in the pivotal role of Malaysian youth in propelling the nation’s growth and societal advancement. As an organisation that has been instrumental in the establishment of Digital Malaysia, we remain unwavering in our commitment to nurturing the next generation as drivers of our digital economy and the ongoing Industrial Revolution 4.0 (IR4.0). The TMFS programme fulfils this commitment by equipping students with digital skills, while emphasising on leadership, design thinking, and cognitive abilities,” said Ainol Shaharina Sahar, Director of YTM during the TMFS launching ceremony at SMK Tunku Putra recently. “In addition, we are optimistic that the partner schools will evolve into educational hubs, effectively disseminating the knowledge and skills acquired to neighbouring schools and students. We hope that through this approach, it will ignite the students’ interest in pursuing tertiary education in technology and digital fields, thus empowering them with skills vital for Malaysia’s future workforce,” added Ainol. To enhance the immersive learning experience, YTM is establishing TMFS Digital Hubs at these partner schools. These hubs are equipped with resources such as PocketLab, robotics kits, 3D printers, smart TVs, desktop computers, and digital learning content. This hands-on setup aims to spark students’ interest in digital exploration. Highlighting the comprehensive approach of the TMFS programme, Ainol expressed, “We are delighted to witness the holistic growth within all TMFS Schools, which encompasses the development of diverse skills ranging from urban farming and vocational training to entrepreneurship. As we continue our journey to identify more potential schools nationwide, we envision unearthing more remarkable talents that will contribute to the nation’s growth while aligning Malaysia with the forefront of digital innovation.” The event was also graced by Azman Mashuri, Deputy Director of School Planning & Management Sector 2, Ministry of Education Malaysia, who expressed enthusiasm for such collaborations between the private sector and educational institutions. Azman emphasised the importance of providing exposure to digital technologies in rural schools and predicted that initiatives like TMFS will stimulate students to explore their capabilities beyond conventional academics, subsequently driving an increased interest in STEM-related fields. YTM has remained steadfast in its commitment to promoting STEM-oriented programmes since 2014, encompassing disciplines such as robotics, 3D modelling, coding, and big data analytics. In 2020, these modules coalesced into the comprehensive TMFS programme, meticulously designed to align with the Ministry of Education’s syllabus and the IR4.0. To date, YTM’s STEM-related endeavours, including the TMFS programme, have benefited over 15,000 students and educators across more than 500 schools throughout the nation. This remarkable endeavour is not just nurturing individual futures, but also cementing Malaysia’s position as a digital frontrunner on the global stage.

TM AND SINGTEL’S NXERA FORM JOINT VENTURE TO DEVELOP NEXT-GENERATION DATA CENTRES
KUALA LUMPUR, SINGAPORE, 18 JUNE 2024 – TM is partnering Nxera, the regional data centre arm of Singtel’s Digital InfraCo unit, in a joint venture to develop data centres in Malaysia starting with a sustainable, hyper-connected AI-ready data centre campus in Johor. This strategic partnership aims to serve the needs of hyperscalers, next-generation AI application providers and enterprises pursuing accelerated digitalisation and cloud in the region. The joint venture is a unique proposition, bolstered by the extensive subsea cable networks of TM and Singtel’s Digital InfraCo which provide global connectivity and enhanced network performance with lower latency and improved reliability. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer, said, "Establishing a hyper-connected AI-ready data centre marks the next phase in our long-standing partnership with Singtel, leveraging our strengths and commitment to elevate ASEAN as the preferred digital hub destination. TM brings the largest domestic network infrastructure, extensive international subsea cable systems and the largest interconnected DC in Malaysia, a solid backbone for this project. This will serve as a catalyst for high performance computing and lay a solid foundation for the future advancement of cloud and AI applications. This collaboration of two main telcos in the region is unique and has positive impact to the development of digital ecosystem that not only benefit the businesses but also nurturing future talent. Through this partnership, TM continues to demonstrate its dedication to delivering innovative and sustainable solutions, marking a pivotal step in our aspiration to becoming a Digital Powerhouse by 2030.” Bill Chang, CEO of Nxera and Singtel's Digital InfraCo unit, said, "We are excited to enter the Malaysian market with TM as our strategic partner. This collaboration advances our vision to be the region’s leading sustainable, hyperconnected AI-ready data centre platform, supporting businesses with the digital infrastructure needed for the growing demand for cloud, digitalisation and AI. The development of this first data centre campus in Johor, which can be expanded in phases, demonstrates our ability to scale quickly in markets that are important to our customers. With our joint industry expertise and strong track record, we will build and operate one of the most efficient, sustainable and connectivity-rich data centres in Malaysia. In addition to data centres, we will be expanding the submarine cable connectivity between Singapore and Johor to enhance digital connectivity. Our joint venture will also partner institutes of higher learning in Malaysia to nurture talent for our projects and the industry. Our strategy of developing data centre sites with close proximity to our operations in Singapore allow us to capture spill-over demand from our customers and help them scale their business with confidence.” Located in Iskandar Puteri, just 16 km from Singapore, the data centre campus will be the largest to date for both TM and Nxera. It will be built to the latest standards for reliability, security and sustainability while offering the best local and international connectivity. With its close proximity to subsea cable links between Singapore and Malaysia, the data centre will be well-placed to support the increasing demand from both countries’ digitalisation and development initiatives. The initial phase of the data centre is planned for 64MW and can be scaled up to 200MW in response to market demand. This high-power density campus will be able to host large computing and AI capabilities such as requirements by cloud hyperscalers, GPU-as-a-Service providers and features advanced technologies such as liquid cooling to support high-power density workloads and operations efficiently. The data centre will be a LEED-certified (Leadership in Energy and Environmental Design) green building, emphasising its commitment to greater energy efficiency and sustainable practices. As Malaysia’s integrated telco and technology leader, TM will contribute its expertise in the region’s network infrastructure deployment to deliver customised range of wholesale data, connectivity, data centre and platform solutions catering to both local and international needs. Additionally, TM also provides Cloud services via its sovereign Cloud Alpha Edge solution. TM currently operates seven data centres across Malaysia with 2 core data centres located in Klang Valley and Johor. 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Nxera is developing three new AI-ready data centres in the region in addition to 62MW of existing capacity in Singapore. This includes a new 58MW data centre in Tuas, Singapore and data centres with partners in Indonesia and Thailand. Nxera’s total pipeline capacity is set to increase from its current operational capacity of 62MW in Singapore to more than 200MW in the region in the next three years. The data centres will be served by Digital InfraCo's comprehensive network of subsea fibre-optic cables which provide customers with the best country-to-country connectivity in the Asia Pacific region.