23 Mar 2022
Tune Protect enters partnership with Huawei Malaysia and TM
FIRST TO HOST THE INSURANCE CORE SYSTEM ON TM’S PUBLIC CLOUD IN MALAYSIA
Tune Protect Malaysia (Tune Protect), Huawei Technologies (Malaysia) Sdn Bhd (Huawei Malaysia) and Telekom Malaysia Bhd (TM) announced a collaboration today for Tune Protect to re-platform its existing GIS (General Insurance System), an insurance core system on Cloud. The hosting of Tune Protect’s core insurance system on Cloud is the first for insurers in Malaysia as it progresses in its digital transformation. The core system comes with a set of SAP HANA and SAP applications that will be completely hosted in TM Cloud αEdge (pronounced as Cloud Alpha Edge) which provides multi-cloud deployment management platform, scalability reliance and trust . This pivotal move is part of Tune Protect’s Cloud First strategy , and in line with current market demand.
Works are currently underway for the core insurance system to be deployed in multiple phases commencing July 2022. Rohit Nambiar, Group Chief Executive Officer of Tune Protect said, “As the first insurer to have received the approval to host the core system on Cloud, we are further enhancing our group credentials. Cloud is the centrepiece of our digital transformation that will enable us to achieve speed-to-market and introduce more innovative products and services for our customers.”
TM Cloud αEdge plays an important role as digital platform enabler through the offerings of comprehensive set of cloud services in Malaysia and will transform Tune Protect’s existing business capabilities and services into a highly scalable, and agile cloud native open standard and platform to unlock its existing capabilities into unlimited digital value. This transformation is crucial to support today’s fast-paced and demanding business operations and ensure the company consistently stays competitive in the market.
Partnering with Huawei Malaysia and TM has brought Tune Protect to a whole new level of engagement experience. Aside to providing cloud and digital services, Huawei and TM have also demonstrated teamwork and commitment through the rendering of advisory and consultation in terms of compliance and technical requirements that align to the guidance provided by Bank Negara Malaysia (BNM).
This will be the first core insurance system in Malaysia that has been officially approved by BNM and will be hosted on TM Cloud αEdge -- the only Malaysian-owned Hyperscaler Public Cloud, that primarily promotes data sovereignty. This marks a significant milestone for the company as TM’s Cloud αEdge meets the data protection standard and compliant to BNM’s Risk Management in Technology (RMiT) full guidance requirements checklist, making it the ONLY Public Cloud choice for financial service industry (FSI) customers’ cloud adoption in Malaysia.
Meanwhile, Imri Mokhtar, Group Chief Executive Officer of TM said, “We fully understand the importance for FSI customers, including insurers such as Tune Protect to have highly secured digital infrastructure while they continue accelerating their digital adoption. Given the rising volume of digital transactions and our commitment to excellent customer experience, we must ensure that the infrastructure supporting our partner is resilient, scalable and protected on all fronts. With TM Cloud α Edge being fully compliant to BNM’s RMiT, FSI players can reap the benefit of scalability and agility to future-proof their business, while simultaneously protecting customer data, at a superior price advantage. Through our enterprise and public sector business solutions arm, TM ONE, we are ready to serve the industry with end-to-end robust and secured digital infrastructure, befitting our role as the sole Malaysian Cloud Service Provider (CSP) under the MyDIGITAL initiative.”
In conveying his appreciation and support for this collaboration, Huawei Malaysia’s Vice President of the Cloud and AI Business Group, Mr Lim Chee Siong said, “It is always our goal at Huawei Cloud to dive into digitalisation and to provide everything as a service. Huawei will continue to innovate and team up with TM and our partners to dive into digital and build the cloud foundation for an intelligent world. Cloud is just the beginning. We view it as a runway to transport businesses to even greater heights.”
TM is the only local player with its own core Data Centre and Cloud infrastructure with full data residency, locality and sovereignty. Through the collaboration with Huawei Malaysia, this infrastructure is reinforced through Cloud, AI and the most advanced cybersecurity practices and technologies, putting it right on track to become the only Malaysian-owned end-to-end Cloud AI infrastructure service provider. This means the data in the Cloud is stored right here in Malaysia instead of abroad, providing a solution to the challenge of data sovereignty.
YOU MAY ALSO LIKE
TM DELIVERS LANDMARK 2022 PERFORMANCE (FY2022) Revenue up 5.1% at RM12.12 billion; EBIT up 22.2% at RM2.09 billion; PATAMI up 27.7% at RM1.14 billion
FY2022 Key Highlights (vs FY2021) · Operating Revenue grew 5.1% from RM11.53 billion to RM12.12 billion, with growth across all customer segments and product lines · EBIT grew 22.2% from RM1.71 billion to RM2.09 billion, driven by strong revenue growth and improved cost efficiency · PATAMI grew 27.7% from RM0.90 billion to RM1.14 billion, contributed by lower financing cost · CAPEX investment at 20.0% of revenue or RM2.43 billion, highest in 5 years primarily on growth in fibre service and network expansion · Final interim dividend at 7.5 sen per share declared amounting to RM286.6 million, with total dividend of 16.5 sen per share amounting to RM627.5 million for 2022 · ESG rating upgraded, FTSE Russell rated 3.6 from 3.1 in 2021; CDP rated ‘B’ from ‘C’ in 2021. Both above industry average · FY2022 overall performance showed strong results with good trajectory and operational excellence across all lines of business The financial year 2022 (FY2022) performance, ended 31 December 2022, represents Telekom Malaysia Berhad’s (TM) progress of its 3-year transformation programme (2021-2023). Moving into the final year of this transformation phase, TM remains committed to its focus in delivering value to its stakeholders. Operating revenue grew by 5.1% to RM12.12 billion, from RM11.53 billion in 2021, fuelled by demand in connectivity, solutions and infrastructure. TM continued to strengthen its core businesses across Unifi, TM One and TM Global amidst intensified competition in the market. Through revenue growth and improved cost efficiency, TM’s Earnings Before Interest and Tax (EBIT) grew by 22.2% to RM2.09 billion, from RM1.71 billion last year. Profit After Tax and Minority Interest (PATAMI) rose to RM1.14 billion from RM0.90 billion, up 27.7% through higher operating profit and lower financing cost. Capital Expenditure (CAPEX) stood at 20.0% of overall revenue, amounting to RM2.43 billion invested to deliver growth in fibre services, network modernisation and upgrades. Unifi’s continuous growth momentum Unifi continues its leadership in converged solutions of fixed broadband, mobile services, digital content and solutions for both consumers and MSMEs, recording a revenue growth of 7.5% from RM5.22 billion to RM5.61 billion contributed by increased number of home and MSME customers. Unifi fixed broadband customers grew by 9.3% and exceeded the 3 million mark in 2022. To celebrate this milestone, customers were rewarded with free viewing of all 72 Unifi TV channels for one month, as well as pay-per-view movie discounts in appreciation for their trust and loyalty. Unifi launched its 5G services in November 2022, offering Uni5G plans to Unifi Mobile postpaid and prepaid customers. 5G will reinforce TM’s converged leadership to provide the widest and fastest all-in-one solution for fixed broadband, mobile service and digital content. Unifi Business’ digital solutions continue to boost and support MSME’s digitalisation needs from cloud storage, eCommerce hub, cybersecurity and digital marketing, serving critical needs from connectivity to digital solutions, accelerating their business growth. TM One drives enterprise-grade innovative solutions TM One reported a 0.5% growth in revenue from RM3.32 billion to RM3.34 billion in 2022, after several years of revenue decline amidst changing market dynamics and competitive landscape. This is attributed to higher recurring revenue and bespoke solutions deployment, as a trusted technology partner for large enterprises and the Government. Utilisation of data centre space and power have also increased in 2022. The twin-core data centre of KVDC and IPDC have obtained Green Electricity Tariff (GET) from TNB as well as Green Building Index (GBI) and Leadership in Energy Environmental Design (LEED) certifications. To strengthen its partner ecosystem, TM One launched ‘5G Sphere’ in October 2022 and today counts on over 70 leading technology and smart solution partners to accelerate the co-creation of 5G use-cases. On the other hand, Credence is advancing enterprise’s ‘cloud-first strategy’ as well as developing technologically-skilled professionals to accelerate cloud adoption in Malaysia. TM Global positions Malaysia forward as a digital hub in the region TM Global (rebranded from TM Wholesale) delivered a strong performance which made a significant contribution to the overall 2022 performance. TM Global’s revenue grew 7.8% from RM2.58 billion to RM2.78 billion, on the back of higher domestic data and international digital demand. Domestically, TM Global is the preferred partner for High-Speed Broadband Access (HSBA) with the highest new installation in 4Q 2022. Advancing the country’s 5G rollout, almost 4,000 fiberisation sites were completed for the year. Internationally, TM Global closed deals from US-based hyperscalers and Asia-Pacific carriers for its wholesale data centre solutions and international data services, elevating Malaysia as a trusted digital hub for the ASEAN region. Commentary and Outlook from Dato’ Imri Mokhtar, TM Group Chief Executive Officer “2022 was a milestone year for TM, tracking well in our transformation with growth across our business segments – Unifi, TM One and TM Global, and cost efficiency improvement. The stronger financial position places TM in a position to deliver better value and benefits for our stakeholders – customers, shareholders, partner ecosystem and community. “TM is committed to continuously invest in shaping a Digital Malaysia through technology that empowers communities, businesses and Government – not just in our core business, but also in new, adjacent growth areas such as cloud, data centre, cybersecurity and platform-services. “Sustainability will also be a domain we strive to make continuous progress. We have seen improvements in TM’s ESG ratings, for example the FTSE Russell ESG score rising from 3.1 to 3.6 in 2022 and also the CDP rating upgrade to ‘B’ from ‘C’ last year, both above the industry average. On governance, TM upholds transparency, disclosure and zero-tolerance to all forms of corruption, receiving the Gold Category in the recent Integrity, Governance and Anti-Corruption Award (AIGA) 2022. “As part of TM’s next transformation to become a human-centred TechCo, we announced a reorganisation in December 2022 to streamline our core businesses and subsidiaries under a new entity named TM Technology Services Sdn Bhd (TM Tech). TM Tech is set to become the main operating entity of the Group with effect from 1 March 2023. This new corporate structure will be the catalyst for the next phase of TM’s transformation to reinforce its fixed-mobile convergence leadership, further improve operational efficiencies and deliver a more seamless customer experience. “On the back of our current business momentum, there are new opportunities in the adjacent growth areas but also industry headwinds in terms of regulatory policy and higher technology costs. We are continuously assessing the impact of industry developments and will work closely with key stakeholders towards providing technology that is accessible to all in this digital era.”
Statement for Enquiries on unifi Mobile 5G
We have received enquiries on when 5G will be available to our unifi Mobile customers. We would like to thank everyone for their excitement and support as we welcome this new era of unifi Mobile. Our goal is to provide unifi Mobile customers the best 5G experience we can offer. As such, we are currently doing extensive internal testing on our 5G service. At this point of time, we are unable to provide the actual date for customer trials. Watch this space for the latest updates on unifi Mobile 5G!
ONE-MONTH FREE TRIAL ON UNIFI TV’S LATEST STREAMING APP, DURIOO+
Unifi TV, the content and entertainment arm of Unifi, is offering a free one-month trial of its latest streaming app, Durioo+, during this Ramadan period. It will also be offering free access to all of its premium channels during the Raya festivities. Durioo+ is a streaming app that produces and licenses entertaining children’s content with Islamic values, virtues and morals. With its mission to raise children with eemaan, akhlaq and ‘ilm (belief, ethics and knowledge) Durioo+ offers programmes like Mina Mila, Little Ammar, Abibi and many more – bringing safe, fun and educational content for children ages 1 to 12 years old. Offered ad-free, the free trial of this streaming app can be redeemed at unifi.com.my/raya until 30 April 2023. Unifi TV, Malaysia’s largest single TV aggregator platform will also provide free Raya viewing of its premium channels from 21 to 27 April 2023. Filled with special programmes from channels such as Sacred Riana (DEGUP), CoCoMelon (Moonbug Kids), Running Man (ONE) and more, families will be spoilt for choice as they celebrate the festive Raya period. “We are pleased to welcome our latest streaming app partner, Durioo+, whose programmes are especially meaningful during the month of Ramadan. As families spend time together during the fast, we hope to provide safe and inspiring content for children and families, reinforcing the values and virtues that are strongly emphasised during this period”, said Anand Vijayan, TM’s Chief Commercial Officer and Executive Vice President of Unifi. “At the same time, we want to spread good cheer to all Malaysians, by opening up our full range of entertainment offerings during Raya. This is one of the ways that we are celebrating the nation’s diverse cultures together, by offering something for everyone during this festive period,” he said. To offer even more value to Unifi TV’s subscribers, they can now access the Aneka Plus Pack which will offer free access to VIU and SIAR streaming apps at only RM30 per month. Subscription to the Pack during this promo period includes the Unifi Plus Box and over 50 premium channels housing programmes from Korean variety shows, Hollywood movies, global news, kids animation and more.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!