23 Mar 2022
Tune Protect enters partnership with Huawei Malaysia and TM
FIRST TO HOST THE INSURANCE CORE SYSTEM ON TM’S PUBLIC CLOUD IN MALAYSIA
Tune Protect Malaysia (Tune Protect), Huawei Technologies (Malaysia) Sdn Bhd (Huawei Malaysia) and Telekom Malaysia Bhd (TM) announced a collaboration today for Tune Protect to re-platform its existing GIS (General Insurance System), an insurance core system on Cloud. The hosting of Tune Protect’s core insurance system on Cloud is the first for insurers in Malaysia as it progresses in its digital transformation. The core system comes with a set of SAP HANA and SAP applications that will be completely hosted in TM Cloud αEdge (pronounced as Cloud Alpha Edge) which provides multi-cloud deployment management platform, scalability reliance and trust . This pivotal move is part of Tune Protect’s Cloud First strategy , and in line with current market demand.
Works are currently underway for the core insurance system to be deployed in multiple phases commencing July 2022. Rohit Nambiar, Group Chief Executive Officer of Tune Protect said, “As the first insurer to have received the approval to host the core system on Cloud, we are further enhancing our group credentials. Cloud is the centrepiece of our digital transformation that will enable us to achieve speed-to-market and introduce more innovative products and services for our customers.”
TM Cloud αEdge plays an important role as digital platform enabler through the offerings of comprehensive set of cloud services in Malaysia and will transform Tune Protect’s existing business capabilities and services into a highly scalable, and agile cloud native open standard and platform to unlock its existing capabilities into unlimited digital value. This transformation is crucial to support today’s fast-paced and demanding business operations and ensure the company consistently stays competitive in the market.
Partnering with Huawei Malaysia and TM has brought Tune Protect to a whole new level of engagement experience. Aside to providing cloud and digital services, Huawei and TM have also demonstrated teamwork and commitment through the rendering of advisory and consultation in terms of compliance and technical requirements that align to the guidance provided by Bank Negara Malaysia (BNM).
This will be the first core insurance system in Malaysia that has been officially approved by BNM and will be hosted on TM Cloud αEdge -- the only Malaysian-owned Hyperscaler Public Cloud, that primarily promotes data sovereignty. This marks a significant milestone for the company as TM’s Cloud αEdge meets the data protection standard and compliant to BNM’s Risk Management in Technology (RMiT) full guidance requirements checklist, making it the ONLY Public Cloud choice for financial service industry (FSI) customers’ cloud adoption in Malaysia.
Meanwhile, Imri Mokhtar, Group Chief Executive Officer of TM said, “We fully understand the importance for FSI customers, including insurers such as Tune Protect to have highly secured digital infrastructure while they continue accelerating their digital adoption. Given the rising volume of digital transactions and our commitment to excellent customer experience, we must ensure that the infrastructure supporting our partner is resilient, scalable and protected on all fronts. With TM Cloud α Edge being fully compliant to BNM’s RMiT, FSI players can reap the benefit of scalability and agility to future-proof their business, while simultaneously protecting customer data, at a superior price advantage. Through our enterprise and public sector business solutions arm, TM ONE, we are ready to serve the industry with end-to-end robust and secured digital infrastructure, befitting our role as the sole Malaysian Cloud Service Provider (CSP) under the MyDIGITAL initiative.”
In conveying his appreciation and support for this collaboration, Huawei Malaysia’s Vice President of the Cloud and AI Business Group, Mr Lim Chee Siong said, “It is always our goal at Huawei Cloud to dive into digitalisation and to provide everything as a service. Huawei will continue to innovate and team up with TM and our partners to dive into digital and build the cloud foundation for an intelligent world. Cloud is just the beginning. We view it as a runway to transport businesses to even greater heights.”
TM is the only local player with its own core Data Centre and Cloud infrastructure with full data residency, locality and sovereignty. Through the collaboration with Huawei Malaysia, this infrastructure is reinforced through Cloud, AI and the most advanced cybersecurity practices and technologies, putting it right on track to become the only Malaysian-owned end-to-end Cloud AI infrastructure service provider. This means the data in the Cloud is stored right here in Malaysia instead of abroad, providing a solution to the challenge of data sovereignty.
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UNIFI MOBILE OFFERS OVER 32K FREE PREPAID SIM CARDS FOR MALAYSIAN HAJJ PILGRIMS
KUALA LUMPUR, 2 MAY 2025 – Unifi Mobile is offering free prepaid SIM cards to 32,500 pilgrims as well as Tabung Haji staff and volunteers for the 2025 Hajj season. This initiative is part of the Sahabat Korporat TH 2025 programme, through which TM supports Tabung Haji via connectivity and digital value-added services for this year’s hajj pilgrims. With this programme, those performing the Hajj in 2025 are eligible to receive the Unifi Mobile Prepaid SIM card as part of its Middle East Pass offering. These cards were distributed at various Hajj courses and engagement events organised by Tabung Haji, prior to the Hajj season. The Prepaid SIM card can be self-registered through the Unifi UniVerse app available in Google Play or App Store. Anand Vijayan, Unifi’s Chief Business and Consumer Officer said, “TM has supported Tabung Haji since 1995, providing services and other benefits as part of the Sahabat Korporat TH programme. This initiative aligns with our aspiration to become a Digital Powerhouse by 2030, to enrich lives and communities through technology, ensuring seamless and affordable connectivity for our Hajj pilgrims while they are abroad.” “Providing one of the most affordable prepaid plans in the market, we are offering unlimited roaming data passes that can be bought before they leave for Hajj.” he added. Unifi Mobile’s customised Middle East Pass offering will include various unlimited data plans for customers to choose from to suit their connectivity needs while performing Hajj, ranging from 1-day pass priced at RM15 to 45-day pass priced at RM125. Customers observing the Hajj can visit https://unifi.com.my/mobile/roaming for more information. *45-days pass will be available on 24 April – 31 July
TM Celebrates Aidilfitri 2025 with “Salam Teristimewa”, Empowering Autistic Community through AI and Art
KUALA LUMPUR, 2 April 2025 – This Hari Raya Aidilfitri, Telekom Malaysia Berhad (“TM” or “the Group”) presents “Salam Teristimewa”, a special campaign that brings together creativity, inclusion and innovation to celebrate the unique talents of Malaysia’s autistic community. Adding further meaning to the celebration, this year’s campaign also coincides with World Autism Acceptance Month in April. In supporting this, TM is collaborating with NakSeni, a social enterprise dedicated to empowering artists with disabilities, to shine a spotlight on three creative autistic individuals—Izzati Shahrin, Yuri Azzari, and Maria Soo. Rich in emotion, colour and individuality, their original artworks have been transformed by TM into dynamic, animated expressions using generative AI tools. These animated visuals offer an immersive glimpse into how neurodiverse individuals interpret themes such as festive joy, human connection and the feeling of belonging, among core elements of Aidilfitri that resonate will all Malaysians. Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “This Aidilfitri, we are celebrating the power of expression, inclusion, and how technology can and should be used to uplift lives. We believe that every voice, especially those less heard, has a story worth sharing. Through “Salam Teristimewa”, we are humbled to raise awareness around autism acceptance to foster a greater understanding of neurodiversity and promote a more inclusive society. “This initiative reflects TM’s broader aspiration to become a Digital Powerhouse by 2030, where innovation is not just about advancing technology, but about creating meaningful impact for communities. By harnessing the latest AI video generation tool, we have reimagined how art and technology can intersect to amplify underrepresented voices, and offer all Malaysians a new, heartfelt perspective on Raya,” added Amar. As part of the campaign, the public is invited to view the animated artworks on TM’s official social media platform via @mytmgroup or via the QR code below. Each piece offers a window into the autistic artists’ perspectives, blurring the line between technology and human emotion and creating a celebration that is truly teristimewa.
TM’S PAKEJ PERPADUAN JALUR LEBAR TETAP (HOME INTERNET) AIMS TO DRIVE DIGITAL INCLUSIVITY FOR MALAYSIANS
Telekom Malaysia Berhad (TM) has today announced the launch of its Pakej Perpaduan Jalur Lebar Tetap (Home Internet) for underserved communities in Malaysia, in response to the challenges faced by these key communities in the digital age. The offering is aligned with the Ministry of Communications and Digital’s efforts to address concerns of underserved Malaysians from the B40, the elderly, OKU, and army-police veterans in accessing reliable and affordable internet services. Following Minister of Communications and Digital, YB Fahmi Fadzil’s announcement today during the launching ceremony in Bakar Arang, Sungai Petani, Kedah, Pakej Perpaduan Jalur Lebar Tetap is now available for subscription nationwide. This collaboration between TM and the Government demonstrates the shared commitment to deliver digital inclusivity throughout Malaysia. Underserved communities often experience adversity in accessing the benefits of the digital world and uninterrupted connectivity. Students from low-income households, for example, face challenges in accessing online learning platforms, while job seekers may struggle to find employment opportunities or even in starting up small e-Commerce businesses to support their livelihoods. Additionally, a lack of access to digital services and information can limit options for essential services, such as healthcare and Government services. Via this offering, TM seeks to bridge the digital divide through hyperconnectivity and empower these communities with the necessary tools and resources to succeed in the digital age. “As a conscientious corporate entity, TM has a social responsibility to create a meaningful impact on the community. Unifi’s fixed broadband services will be available at a more affordable rate, ensuring that more Malaysians have access to reliable internet connectivity. This will not only enhance their online experience but also enable them to participate in the digital economy, which is crucial for the country's economic growth,” said Tengku Muneer Tengku Muzani, TM’s Chief Corporate and Regulatory Officer. “Access to good connectivity will enable greater access to education and job opportunities, as well as information and services that are increasingly being delivered online. It will also allow individuals to stay connected with their loved ones, regardless of physical distance. Furthermore, it will provide a platform for underserved communities to voice their concerns and engage in broader societal discourse.” “TM stands as the foremost provider of fixed broadband services in Malaysia, delivering superior connectivity and services, bridging the digital divide. As a Public Listed Company (PLC) and Government-Linked Company (GLC), TM is uniquely positioned to balance the interests of its stakeholders, ensuring commercial sustainability while enabling digital inclusivity and driving national development initiatives. With a commitment to excellence and innovation, TM remains dedicated to delivering the best broadband experience and driving a Digital Malaysia. We remain committed to providing innovative solutions and services that cater to the evolving needs of all Malaysians. We believe that everyone should have equal access to the benefits of the digital world, and are proud to be at the forefront of this effort,” added Muneer. Unifi’s Pakej Perpaduan Jalur Lebar Tetap offers an unlimited fixed broadband package at RM69 with savings of RM480 across 24-months, for all new and existing Unifi customers from those key target segments. Registration is open until 31 December 2023 for all eligible subscribers, but will be limited to only one (1) package per person. Earlier in March, TM also announced Pakej Perpaduan Prabayar Mudah Alih (Prepaid Mobile) and together, these services will enable ubiquitous connectivity and reinforces TM’s fixed-mobile convergence leadership, offering integrated fixed broadband, mobile services, and digital content to more Malaysians. Both of these offerings will be provided through Unifi Home and Unifi Mobile respectively. “The benefits of this initiative are manifold, and we hope to better empower underserved communities and give them access to the resources and opportunities that the internet has to offer. This initiative is a testament of our commitment to social responsibility and in creating a more connected world. It also speaks to our vision of becoming a human-centred TechCo, leveraging technologies to provide equal opportunities for every Malaysian. Through our role in digital nation building, we are committed to serving the nation’s interest more directly and to bring greater impact to our diverse communities,” concluded Muneer. For more information on Unifi’s Pakej Perpaduan Jalur Lebar Tetap, visit the Unifi portal at unifi.com.my or any TMpoint outlets nationwide. Alternatively, you may also reach us through our digital channels: · Live Chat at maya.unifi.com.my or via MyUnifi app · Facebook at facebook.com/weareunifi · Twitter at @helpmeunifi
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