14 Dec 2022
Consolidation of TM’s business in Malaysia to strengthen fixed-mobile convergence leadership and improve operational efficiency
Telekom Malaysia Berhad ("TM" or "the Group") today announced an internal reorganisation which involves the transfer of its business in Malaysia to a single operating entity named TM Technology Services Sdn Bhd ("TM Tech"). The internal reorganisation is anticipated to complete by 31 December 2023.
The reorganisation – which includes Unifi, TM One and TM Wholesale, among others – marks the next phase of the Group's transformation to be the enabler of a digital Malaysia, and to further improve its operational efficiencies, streamline processes and simplify customer touchpoints to provide a more seamless customer experience.
Incorporating its diverse businesses under TM Tech will also reinforce TM's Fixed-Mobile Convergence leadership, offering integrated fixed broadband, mobile services, data services, digital content and innovative solutions to communities, businesses and the Government.
Group CEO, Imri Mokhtar said, "As digital lifestyles, increasing competition and stakeholder expectations reshape the industry, consolidating these businesses into one operating entity will allow us to serve our diverse customer segments better and deliver their needs more quickly.
"Consolidating our suite of connectivity and digital offerings will also enable us to easily tap into the right combination of solutions to meet the unique needs of individual lifestyles and businesses."
"Furthermore, this reorganisation aligns us to industry best practices and will improve TM's competitive edge among Malaysian and international Telcos and digital players, as we continue to pursue our aspiration of becoming a leading human-centred TechCo," he added.
Under TM Tech, consumers will continue to enjoy the fastest and widest all-in-one connectivity and digital content. Enterprises and the public sector will also benefit from TM's digital and smart solutions, including cloud and data centres, cybersecurity and smart industry offerings. The operating entity will also continue to champion TM's nation-building efforts in expanding and modernising the country's fibre network, data centres and submarine cable systems.
TM Tech will be led by TM's existing senior management team and will bring together its diverse talents under a single company, encouraging greater agility and cross-functional collaboration to improve service quality.
Imri explained, "Our Warga TM will remain the execution engine for TM and the country's digital transformation. While our workforce will be realigned to this single operating entity, employee functions, entitlements and benefits will remain unchanged."
Similarly, all of TM's partnerships, vendor and service agreements will remain in effect.
Telekom Malaysia Berhad will now serve as an investment holding company for this operating entity, with all other subsidiaries within the Group to remain status quo.
"Beyond TM's own growth, this reorganisation strengthens our role in advancing the country's digital transformation and to serve our customers in a more cohesive manner. While it marks a new milestone in our continuous transformation, we remain anchored to our purpose of enabling digital inclusion, opportunities and progress for all," Imri concluded.
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TM takes a bold step in the enterprise business: hires key senior tech leader from the region Krish Datta as EVP into the leadership team for enterprise digital business: watch out what is happening next
Telekom Malaysia Berhad (TM) announced the appointment of Krish Datta, an established regional technology leader, as Executive Vice President of Digital Services. Krish brings deep expertise in building technology businesses from infancy to regional leadership alongside a broad, diverse set of experiences and skills to the newly created role. “I am delighted Krish has joined TM. He is a proven technology executive who has been instrumental in building and leading technology companies,” said Imri Mokhtar, Group CEO of TM. “In this new role, Krish will deepen our commitment and ability to enable our Enterprise and Public Sector customers’ digital transformation as we help them improve and accelerate every area of their business with simplicity and confidence. “While our focus remains on our core business, we have charted big, bold moves for the future as TM continues on our growth path. Our foray into enterprise digital services will open up new opportunities for TM to expand our customer base. More importantly, it will also enable us to better serve our existing customers by offering them solutions that will boost their business performance and at the same time, provide data-driven insights to make critical business decisions. “Krish at the helm of our new digital services arm marks the start of an exciting new chapter for us. As our customers in the Enterprise and Public Sector space continue to build the future of business, he will help TM realise our opportunities in B2B digital services. I am excited to see what Krish and his team will deliver!” “I am excited to join TM, for more than one reason.” said Krish Datta. “I love building sustainable tech businesses, and this opportunity to build a technology-focused team offers me the ability to create, from the inside, another reliable TM brand, a new identity for Enterprise Technology along with a scope to help a country I love.” With over 34 years of technology industry experience, Krish has built and led several enterprise technology-based businesses across ASEAN, India, Japan, Australia, and the Middle East. He is a passionate business and people leader who has demonstrated a successful track record in Asia with well-established global MNCs and start-up companies. Krish was in SAP Asia Pacific for over 16 years holding various leadership positions. He established SAP in Indonesia, Philippines, Vietnam and went on to hold the position of President, SAP Southeast Asia, responsible for all aspects of the business from sales, marketing, sales operations, presales, partner and eco-system, finance, support, HR, and consulting. Upon leaving SAP in 2011, he started a Goldman Sachs-backed data management services and software provider, Back Office Associates (now known as Syniti) in Asia Pacific, Japan, and Middle East region as its CEO. He went on to build the business over the next eight years and exited after building a manicured business, including key technology and delivery capabilities which included global delivery centres in India, Philippines, and P&L across nine countries. He became the Co-Founder and Chief Executive Officer of Xampr which started a no-code low-code mobile platform for mobile application development, focusing on integration, last-mile process and flexible template-based workflow and adoption. An art lover he also founded online art platform Mayinart. Krish holds an MBA in Marketing and Strategy from the European Business School, University of Surrey, UK and a First-class Honours Degree in Applied Physics/Classical Physics from the University of Calcutta, India. He has also completed the Global Leadership Development Program from INSEAD, France.
TM Inks MOU With ZTE For R&D Innovation Under Latest Strategic Partnership Programme
TM, Malaysia’s leading converged telco and technology company, has today entered into a MoU with ZTE Malaysia Corporation Sdn Bhd (ZTE), a global leader in information and communication technology solutions, to collaborate on a range of research and development innovations under its latest strategic partnership programme. The partnership will leverage TM and ZTE’s joint expertise to drive innovation and digital transformation for customers and industries, focusing on R&D opportunities and commercialisation, product and technology improvement, and the enhancement of TM’s digital talent ecosystem. The collaboration will also serve as an important step towards strengthening the nation’s digital and telco infrastructure, and empower Malaysia’s competitive edge in delivering cutting-edge solutions to the marketplace. Slated to run for a period of three years, the MoU was presided over by YB Fahmi Fadzil, Minister for Communications and Digital; YB Teo Nie Ching, Deputy Minister for Communications and Digital; Tan Sri Mohamad Salim Bin Fateh Din, Chairman; and Dato’ Mohd Ali Hanafiah Mohd Yunus, Chief Operating Officer for the Malaysian Communications and Multimedia Commission respectively. The MOU was signed by TM’s Group Chief Executive Officer, Dato’ Imri Mokhtar and ZTE’s Managing Director, Mr. Steven Ge. Building on TM and ZTE’s ongoing investments and commitment to R&D and innovation, the partnership aims to deliver new products and services, with TM serving as ZTE’s preferred business partner to deploy innovative solutions, go-to-market strategies, commercialisation, and networking across various markets and customer segments in Malaysia and regionally. The companies will also work on network and technology planning and overall digital transformation by bringing together Software as a Service (SaaS), Platform as a Service (PaaS), and Anything as a Service (XaaS) providers to develop customised end-to-end solutions for various industry sectors. Aside from technological developments and aligning with TM’s transformation as a human-centred TechCo, the collaboration will focus on enhancing TM's digital talent ecosystem, covering areas such as talent competency best practices, professional competency framework, technical training and certifications for digital transformation, as well as cross-border knowledge sharing on new technologies. Dato’ Imri Mokhtar, TM’s Group Chief Executive Officer, said: “We are pleased to partner with ZTE once more in providing new innovations that will serve today’s digital customers and industries. Spearheading these efforts will be TM’s R&D arm who will provide hardware testing and design enhancement, consultation on digital platform technologies, as well as integration solutions to ensure our offerings are market-ready. This MOU comes on the heels of another recent joint research in next generation access technology to enhance Malaysia’s high speed internet connectivity. Introducing the first ever 50Gbps bandwidth in Malaysia has prepared us to drive other innovative services such as 5G, Cloud VR, and intelligent manufacturing which will benefit communities, businesses and the Government.” Mr Steven Ge, ZTE’s Managing Director, concluded: “As a global leading provider of information and telco technology solutions, we’re looking forward to collaborating with Malaysia’s leading telco player. We’re confident that our collaboration will bring forth new innovations and solutions to address the growing needs of today’s digital markets. ZTE is also committed to supporting TM's digital transformation and talent ecosystem growth through our global expertise and resources. We believe that this partnership will create a win-win situation for both parties and set a new industry standard for strategic collaborations."
TM’s commitment to combat corruption and reinforcement of integrity as organisational DNA
Organised annual TM Integrity Day 2022, in collaboration with MACC, SIRIM, PDRM, IIM, TI-M and others TM adopts the highest level of integrity and ethics that uphold the standard of its employees’ behaviour and conduct by championing high integrity and anti-corruption practices in its working environment. It reflects TM’s commitment in adhering to good corporate governance and fulfilling its responsibilities towards investors and other stakeholders. This is maintained through rigorous awareness, internalisation and enforcement efforts guided by its ethics and integrity policies. To demonstrate its commitment and continuous effort to upholding high integrity, governance, and transparency in its business operations, Telekom Malaysia Berhad (TM), has organised its annual TM Integrity Day 2022 (TMID) on 1 November 2022, in conjunction with the National Integrity Day which is observed every November. The many highlights of TMID included MS ISO 37001:2016 certification handover by SIRIM, recitation of the corruption-free pledge followed by a forum entitled, “Uncompromising Integrity”. The TMID 2022 was launched by Datuk Seri TKPj. Norazlan Mohd Razali, Deputy Chief Commissioner (Prevention) of Malaysian Anti-Corruption Commission (MACC), witnessed by Tan Sri Mohammed Azlan Hashim, Chairman of TM Group and Imri Mokhtar, Group Chief Executive Officer of TM. Also present were Datuk Ir. (Dr) Khairol Anuar Tawi,Chairman SIRIM QAS International Sdn Bhd, while Datuk Wan Suraya Wan Mohd Radzi, Chief Executive Officer of Malaysian Institute of Integrity (IIM), and Dato’ Allaudeen Abdul Majid, Deputy Director, Department of Integrity and Standard Compliance (JIPS) PDRM attended as panelists for the forum, moderated by Dr. Muhammad Mohan, President of Transparency International Malaysia (TI-M). TM’s proprietary Organisational Anti-Corruption Plan (OACP) 2021–2025 launched last year, was developed to closely align with the National Anti-Corruption Plan (NACP) 2019-2023 geared towards improving transparency, and embedding the principles of integrity, good governance, compliance, and accountability in ensuring governance in the public and corporate sectors in Malaysia. TM OACP is one of the policies developed in tandem with Section 17A of the MACC Act 2009, in accordance with the standards set by IIM. “At TM, "Uncompromising Integrity" is one of the corporate values that must be embraced by every TM employee to fulfill our responsibilities to all stakeholders. We take any misconduct that involves integrity in this organisation very seriously,” said Tan Sri Mohammed Azlan. “I hope that all TM employees and Business Partners will continue to carry out the best duties and responsibilities to the company in the effort of TM to drive the aspirations of Digital Malaysia,” he added. “Our OACP is a 5-year plan to further strengthen TM’s existing ethics and integrity ecosystem among Warga TM, business partners, vendors and suppliers. The OACP clearly defines the focus areas and strategic initiatives to mitigate corruption, integrity and governance risks. It is the duty of every TM employee and business partners to act in the best interest of TM and maintaining the highest degree of integrity, transparency, and accountability,” he further commented. At the event, Imri led the citation of the corruption-free pledge together with Tan Sri Azlan, TM Board of Directors, Senior Management, Business Partners and all Warga TM nationwide in the presence of Datuk Seri TKPj. Norazlan. The pledge is an oath voluntarily taken by TM’s leadership and its employees proclaiming their commitment to carrying out their duties with transparency, responsibility and accountability. Good governance rests with the people. As TM evolves into a human centred TechCo, Warga TM must be empowered in upholding the company values. TM’s company-wide efforts to instill a high level of integrity amongst Warga TM began in 2002 by establishing various policies and guidelines such as TM OACP, certified Anti-Bribery Management System (ABMS) for high-risk divisions, TM Code of Conduct & Business Ethics, Whistle Blowing Policy, Anti-Corruption Guidelines, Ethics Hotline and several others to infuse transparency, accountability and responsibility amongst its employees and Business Partners.
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