15 Jul 2021
TM supports national Immunisation Programme with MMU Cyberjaya and Melaka as PPV venues and TM rovers volunteers
Multimedia University (MMU) Cyberjaya campus becomes an Integrated Mega Vaccine Delivery Centre (PPV), in addition to MMU Melaka to further accelerate the national Immunisation Programme.
Telekom Malaysia Berhad (TM) further strengthens its support of the National COVID-19 Immunisation Programme (PICK) when its university, Multimedia University (MMU) Cyberjaya campus began its operations as an Integrated Mega Vaccine Delivery Centre (PPV) facility starting 15 July 2021. This further complements the operations of MMU Melaka campus as a PPV since mid-June.
The Integrated Mega PPV at MMU Cyberjaya campus will be able to accommodate the administration of 3,000 doses of vaccine per day. Combined with the Melaka campus, both PPV facilities have the capacity to cater for 3,600 doses of vaccine daily.
In addition to these facilities, TM also deployed more than 30 TM Reaching Out Volunteers (ROVers) amongst its Warga TM to lend a helping hand at Mega PPV Bukit Jalil starting 12 July 2021. This will be extended to more venues progressively.
Commenting on the support, Imri Mokhtar, Group Chief Executive Officer, TM said: "We believe our responsibility to help the nation curb the pandemic goes beyond our role as an essential service provider. We are very honoured that both our MMU campuses in Cyberjaya and Melaka have been selected to be PPV facilities. Together with the deployment of our TM ROVers volunteers, this is our undivided commitment to further accelerate the national Immunisation Programme so we can help achieve herd immunity for the nation faster."
TM also runs its own internal drive to encourage its employees to register for vaccination and to date, more than 80% of Warga TM has registered for the national immunisation programme and 51% of them have been vaccinated or at least have an appointment set for their first dose.
"TM remains fully supportive of the Government's recovery plan. We continue to ensure Malaysians are connected in the safety of their homes and that all our customer support services are in operation throughout each phase of the recovery plan. As the enabler of Digital Malaysia, we will support all our customer segments across homes, businesses, industry as well as the public sector with connectivity and digital infrastructure and solutions towards economic recovery. We join all Malaysians in prayer for our safety and health nationwide; please continue to stay safe and ensure that we get vaccinated – together may we return stronger," he concluded.
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TM and OYO Malaysia collaborate to provide guests with an enhanced connected staying experience
TM customers can also enjoy great promos at OYO Hotels and Homes as part of loyalty programme With the aim of elevating customer experience, OYO Malaysia and Telekom Malaysia Berhad (TM) today formalised a commercial and marketing arrangement, extending the companies' existing working relationship to benefit more local as well as foreign travelers. Under the partnership, TM will be providing its full suite of unifi services including high-speed broadband access, unifi TV and unifi Mobile to enable patrons of OYO Hotels and Homes to experience a seamless broadband and entertainment experience powered by unifi. TM will also provide dedicated customer support and technical teams for round-the-clock support at OYO Hotels and Homes to ensure business and service continuity. Meanwhile, OYO Malaysia will be offering special promos for TM customers for their stay at OYO establishments through TM's loyalty programme, TM Rewards. Besides that, both companies will work together in marketing initiatives including promoting OYO Hotels and Homes to 24,000 TM staff nationwide. The partnership was officially announced by Vimal Balachandran, Head, OYO Homes, Malaysia and Izlyn Ramli, Vice President, Group Brand and Communication, TM. Commenting on the partnership, Izlyn said: "I am very excited with this collaboration and would like to thank OYO Malaysia for choosing us as your communications and ICT solutions partner. With the provisioning of our comprehensive converged solution by TM, OYO Malaysia is set to elevate its guests' digitally connected staying experience at its properties nationwide. Our dedicated support service team will also help to ensure that OYO guests enjoy our seamless broadband and entertainment experience. This will certainly ease OYO management's concerns on continuous operational efficiency so they can focus on their core business, which is providing the best hospitality services to their patrons. TM, as the National Telecommunications Infrastructure Provider has a higher purpose to provide Malaysians with better connectivity via our solid network infrastructure, and power Malaysia as a Digital Nation – enabling Society, Businesses and Government. Today's collaboration reflects our continued support for the Malaysian hospitality and tourism industry. We hope this will spur more Malaysians to explore our beautiful country, while they continue to enjoy internet and entertainment access on unifi!" Welcoming TM to the extended OYO family, Vimal said that technology is at the core of hospitality at OYO. "OYO is constantly looking at ways to help asset partners transform their properties and enhance the guest experience at every step, thereby significantly increasing occupancy and profitability. The collaboration between two leaders in their respective categories continues to build on OYO's model of combining design, hospitality, and technological expertise and operational capabilities to enable our asset partners to offer good quality customer service and a seamless broadband experience to guests," he said. "TM has been an invaluable and supportive partner to OYO from the time when we first set foot in Malaysia in 2017. We look forward to a continued working relationship as we scale and extend our leadership position in Malaysia," added Vimal. OYO has revolutionised the fragmented and legacy-driven budget hospitality space by empowering small and independent asset owners with the operational capabilities and technology that enables them to compete with big hotel chains and achieve high occupancies and, therefore, yields. OYO Hotels and Homes currently operates over 16,000 rooms in more than 450 properties that it franchises and manages in 50 cities across Malaysia. Globally, OYO is present in over 800 cities across 80 countries. OYO Hotels and Homes has over 2,500 hotels and more than 75,000 exclusive rooms under management in Southeast Asia. Besides that, in conjunction with the holiday season, TM is also promoting OYO Malaysia at its School Holiday Carnival which is currently taking place until 7 December 2019 at KL Tower, a TM wholly-owned subsidiary and among the main tourism spots in Malaysia. The carnival lines up various activities for visitors to participate including quizzes, crossword puzzles, maze challenge, recycle initiative as well as Visit Malaysia Year 2020 campaign promo by Tourism Malaysia.
Unifi Brings 5g Excitement and Immersive Experience to Communities in Klang Valley at the uni5g #Liveunstoppable Event
Unifi, the nation’s leader in converged fixed broadband, mobile, and lifestyle services, has today launched its UNI5G #LIVEUNSTOPPABLE event at Pavilion, Bukit Bintang. Running from 19 to 21 May 2023, the event showcases 5G’s capabilities in delivering greater connectivity and empowering limitless opportunities in education, work, entertainment, music, gaming, and so much more. The event will include not-to-be-missed opportunities for visitors to interact and learn from some of Malaysia’s favourite influencers such as Elizabeth Tan (on 19 May), MK Clique and Noki (on 20 May), and Vokey (on 21 May). They will also get to participate in UNI5G’s unique content creation experience by taking 3D video footage of themselves, with selected participants having the once-in-a-lifetime chance to be featured on the Pavilion Elite 3D LED Screen located in the heart of Kuala Lumpur. Visitors could also win tickets to upcoming Liga Malaysia football matches, the latest Samsung Galaxy S23+ mobile phones, and limited UNI5G football jerseys, when they participate in Unifi’s TikTok #UnstoppableRap challenge, join in the longest #UnstoppablePlaylist on Spotify, and take part in other exciting activities. “Malaysia is entering a new era of digitalisation, with today’s digital lifestyles and customer experiences demanding more robust and uninterrupted connectivity, any time anywhere. The UNI5G #LIVEUNSTOPPABLE event is an opportunity for us to bring immersive experiences to local communities and showcase how 5G will elevate their daily lives – be it in work, education, entertainment, as well as the empower the creation, sharing and consumption of digital content,” said Jasmine Lee, Executive Vice President, Unifi Mobile. New and existing customers will be able to subscribe to the newly launched UNI5G Postpaid 89 Plan at the event, which comes with unlimited 4G & 5G data and unlimited calls. The Plan includes the option to own a brand new 5G smartphone with savings of up to RM1, 500, and the UNI5G Supplementary Plan as an add-on for only RM39 per line per month. Priced below RM90 a month, Unifi’s UNI5G Postpaid Plan is one of the most comprehensive and value-for-money plans with unlimited 4G & 5G data, smartphone bundles and supplementary lines currently available in the market. Prepaid users can also access UNI5G Prepaid Plans, including monthly unlimited 4G + 5G data for as low as RM35, with a chance to win tickets to Liga Malaysia football matches when they activate their new UNI5G Prepaid sim pack. “While we have started by connecting with communities in the Klang Valley, we hope to engage and provide our services to more Malaysians. In the coming months, we will continue our efforts to bring fixed-mobile convergence solutions and 5G coverage to more communities nationwide, reinforcing our commitment to enabling a Digital Malaysia,” Jasmine concluded.
TM restores 85% of flood-impacted services and ramps up outreach to affected customers, communities and employees
Following up from the statement issued by Telekom Malaysia Berhad (TM) on December 19, 2021, we have since accelerated our focus on supporting the escalating needs of our customers, communities and employees impacted by the tragic event of the floods. As of today, 85% or 84,274 of our affected customers are now back online thanks to the exhaustive efforts made by TM’s engineering and support teams, enabling the successful restoration of our core services. We will continue this rigorous service restoration exercise to ensure the remainder of our customers are able to be connected soonest. For our affected customers, we have allocated: RM13 million to replace for free, damaged Customer Premise Equipment (CPE) and network components; A waiver of two (2) weeks subscription from customer bill estimated at RM5 million; and Credit term extension to 60 days to further ease the financial burden of customers. In the affected regions, TM has restored a majority of its impacted primary network sites. The flood had impacted more than 15 network sites and hill stations across four (4) states, due to power outages and in some areas, high water levels and severe road conditions, preventing our network team from accessing these locations. As part of the pledges made by members of the GLC/GLIC Disaster Response Network (GDRN) currently at RM58.4 million, the TM Board has allocated RM2 million in aid of the recovery, rebuilding and flood relief efforts. TM, via Yayasan TM (YTM) is also joint chair and secretariat for GDRN. Together with YTM, partner NGOs and the Malaysian Armed and rescue Forces, we have also distributed over 3,500 care packs consisting of hot meals, dry rations and hygiene items, and COVID-19 self-test kits provided by Pharmaniaga to the flood-stricken areas in Klang Valley and Hulu Langat. Our committed team of over 260 staff volunteers (TM Reaching Out Volunteers – TM ROVers) are currently assisting communities with the daunting task of cleaning up their homes, including 830 of our own employees whose premises have been damaged. TM will also ensure compensation via financial aid to the affected staffs, and the provision of temporary shelter at the MMU campus. Imri Mokhtar, Group Chief Executive Officer of TM said, “The immense challenges faced by fellow Malaysians during this unfortunate situation calls for corporations and businesses to come together to respond swiftly to alleviate the struggles of many, leveraging on our resources and means where possible.” “As co-lead of the GDRN, TM is grateful to serve alongside its members in addressing the needs of those trying to rebuild their lives in the aftermath. The worse may not be over, and TM is mindful of our role to support our customers, communities and employees as we recover as a nation.” “We appreciate the patience shown by all as we work hard to get our networks back up and running and ensure uninterrupted services in face of power shutdown and damaged equipment in some of our locations,” he added. TM will continue to play its aid and recovery efforts towards community wellbeing. More regular update is available on TM social media channels or visit our website https://unifi.com.my/unifi-alerts for updates.
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