Both companies will leverage each other’s expertise, technical capabilities and global best practices to create a safer and more robust cyber ecosystem.
Telekom Malaysia Berhad (TM) via its enterprise and public sector business solutions arm, TM ONE, today sealed a Memorandum of Collaboration (MoC) with CyberSecurity Malaysia, the national cybersecurity specialist agency under the purview of the Ministry of Communications and Multimedia Malaysia (KKMM), to empower and strengthen the level of cybersecurity in Malaysia.
The MoC was signed in a virtual event by Dato' Ts. Dr. Haji Amirudin Abdul Wahab FASc, Chief Executive Officer, CyberSecurity Malaysia and Imri Mokhtar, Group Chief Executive Officer (GCEO), TM. The ceremony was witnessed by General Tan Sri Dato' Seri Panglima Mohd Azumi Mohamed (Retired) Chairman of the Board of Directors, CyberSecurity Malaysia and Tan Sri Dato' Seri Mohd Bakke Salleh, Chairman of TM.
The event was also graced by the presence of YB Dato' Saifuddin Abdullah, Minister of Communications and Multimedia Malaysia.
Commenting on key aspects of the memorandum, Tan Sri Dato' Seri Mohd Bakke Salleh noted: "We are honoured to collaborate with CyberSecurity Malaysia in this strategic initiative, which is aimed at elevating the nation's cybersecurity network and ecosystem and strengthening Malaysia's self-reliance in cyberspace. It is vital for the adoption of cybersecurity to be in tandem with the pace of transformation in order to secure our digital economy. Being a strategic partner, it is our pleasure to lend our expertise not just for this initiative but in Malaysia's mission to enhance its cybersecurity capabilities. This collaboration will enable both parties to enhance the ability of the public and business sectors to fend off cyberattacks that can come from all corners of the world and make cybersecurity a key thrust towards a sustainable digital economy, digital government and digital society. TM as the enabler of Digital Malaysia, is here to bridge the need for cybersecurity in order to successfully use cloud services; and to enable organisations to focus on their transformation journey, securely and comfortably."
Meanwhile, General Tan Sri Dato' Seri Panglima Mohd Azumi Mohamed (Retired) said, "As a cybersecurity specialist and technical agency, CyberSecurity Malaysia is strongly committed to ensure the e-Security aspects of the country and will continue to identify areas that could endanger national security and the well-being of the people. The main focus is to strengthen capacity through monitoring and providing effective response towards cyber threats and attacks to avoid major impact. With the signing of this strategic partnership, the principles and mechanisms of collaboration will enable both entities to merge and benefit from each other's technology and expertise, thus enabling both organisations to act as commercial strategic partners locally and internationally."
The initiative between both parties includes the sharing of global best practices, leveraging each other's technical capabilities and is set to deliver optimal cybersecurity technology solutions to local enterprises and public sectors. TM's role encompasses offering end-to-end comprehensive cybersecurity solutions to both Malaysia and the world. This is delivered principally through CYDEC, which is a portfolio of active cyber defense capabilities, managed security products and services, powered by TM's Global Security Operations Center (GSOC). CYDEC is indeed paving the way for greater digital trust and cyber resilience in the digital era. These managed security services ensure access to real-time, continuous, predictive cybersecurity, quickly and without complexity, for added assurance and is well-positioned to secure and protect our nation's strategic Critical Network & Information Infrastructure (CNII).
Another key aspect of this strategic collaboration is to explore the development of advanced security monitoring capabilities by tapping on TM ONE's extensive cloud infrastructure. Both parties will also endeavour to advance digital forensic capabilities and enhance incident response services. This will eventually feature cyber-outreach, a capability and capacity development programme, which will help to upscale the skillset and digital intelligence potential of Malaysia's public and private sector workforce.
This MoC also signals the continued urgency of addressing the relentless surge of cyber threats impacting both the public and business sectors as a fundamental step to enabling a sustainable, safe and successful digital society.
TM ONE CYDEC cybersecurity solution comprises four (4) key elements:
- Managed Security Service Provider – an end-to-end security solution and management in real-time through predictive protection on private or public networks
- Cybersecurity Subscription Service – a self-service Digital Risk Protection portal powered by a renowned global telecommunications player, Telefonica
- Digital Identity Services – provide authority certificates and digital signatures that comply with Malaysia's regulatory and legal systems
- Professional Services – offers holistic security consulting and assessment services on an organisation's cybersecurity strategy and landscape
For further information on TM ONE CYDEC cybersecurity solution, visit www.tmone.com.my/solutions/cybersecurity-services and for more info on CyberSecurity Malaysia, visit www.cybersecurity.my.
YOU MAY ALSO LIKE
As nation shows encouraging signs of recovery, TM posts strong results for first nine months of 2021 revenue up 6.8%, net profit increases 7.7%
Group Operating Revenue in Jan - Sept 2021 (YTD Sept) grew 6.8% to RM8.38 billion compared to the same period last year Continued focus in supporting the nation's sustainability and recovery has resulted in Telekom Malaysia Berhad (TM) posting a strong financial result in the first nine months of 2021. Fuelled by high demand for digital connectivity and solutions, TM continues its positive trajectory for the year with a solid performance in the third quarter (3Q2021). YTD Sept 2021 Financial Highlights (vs YTD Sept 2020) Solid revenue growth, with a 6.8% increase to RM8.38 billion, from RM7.84 billion in the same period last year. This achievement is driven by revenue increase from all lines of products, particularly Internet services which saw a 6.8% increase on the back of steady growth in fixed broadband customer base. Earnings Before Interest and Tax (EBIT) grew by 17.1% to RM1,414.8 million, from RM1,208.6 million as a result of revenue growth and continuous cost optimisation initiatives. PATAMI increased by 7.7% to RM815.3 million compared to RM756.7 million, following sound operating profits. Imri Mokhtar, Group Chief Executive Officer of TM commented: "Throughout 2021, we've focused our efforts to deliver digital connectivity and solutions in supporting the sustainability and recovery of our country. As a result, we are able to deliver another solid quarter of revenue and net profit growth. Our next focus will be on delivering enhanced customer experience and strengthening our digital offerings across all customer segments in unifi, TM ONE and TM WHOLESALE. With movement control restrictions in Malaysia continue to be eased and the economy gains momentum, we remain committed to serve the nation. We will continue to play our leading role in Malaysia's digitalisation drive outlined by the Jalinan Digital Negara (JENDELA) action plan, 2022 Budget and the 12th Malaysian Plan, including MyDIGITAL blueprint. As we continue our shift towards becoming a human-centred technology company, we will develop innovative solutions and drive digital adoption across our broad customer base of home, SME, corporate and Government customers – anchored on enhanced customer experience. Supporting this evolution, will be our new way of working at TM – focusing on increased productivity through digitalisation and process automation, upskilling of our existing workforce and welcoming new digital talents." Driving digital adoption and a new way of working in the post-pandemic era TM recorded the highest increase in unifi subscribers for three consecutive quarters. In the quarter under review, TM registered an additional 210,000 new unifi subscribers in both the consumer and micro, small and medium sized enterprise (MSMEs) segments. This record-breaking growth is fuelled by high demand for connectivity and digitalisation tools which have become an important necessity. To deliver this demand, TM has been adding higher number of broadband ports and delivering a wider fibre network coverage. This expansion has exceeded TM's committed targets in JENDELA action plan. The fast network rollout together with strong frontline support, a steady marketing push and speedy installation had cemented customer's confidence and trust. Beyond connectivity, unifi has steadily strengthened its entertainment proposition with the addition of 19 new content offerings comprising 7 content streaming services and 12 new channels. Supporting the Government's push to digitalise MSMEs, unifi registered encouraging increase of productivity and digital tools utilisation amongst its 375,000 MSME customers, leveraging the Government's Digitalisation Grant. Focusing on enhanced customer experience Customer experience remains our key focus across all segments and we continue to introduce new experience features and improvements in this area. For unifi customers, we continue to innovate and improve in the management of user experience. We now provide customers with a proactive early detection and intervention support for broadband connectivity and ensuring fast resolution of service. As a market leader, TM commits to a continued focus on customer experience, with progressive releases of more new experience leveraging on analytics. TM WHOLESALE was recently awarded the Best Asia Pacific Zero Outage Supplier by T-Systems amidst intense competition from other established telcos in the region. This recognition signifies TM's commitment and focus to provide the best quality service to our telco and hyperscaler customers. Enabling digital solutions in the Enterprise and Public sectors TM ONE remains steadfast in its commitment to realise the nation's MyDIGITAL blueprint and support efforts to rebuild the economy in both the Enterprise and Public sectors. New sales and contract renewal across the Enterprise and Public sectors are encouraging in the post pandemic recovery period with TM ONE providing digital connectivity and solutions for the Digital Community Centre in rural areas, regional cloud services and major financial institutions. TM ONE maintains its role as a trusted business partner driving digital transformation for Enterprise and Public sectors especially in business process automation via partnerships with global digitalisation partners such as SAP. Delivering network for the Industry TM WHOLESALE continues its "telco for telcos" role by providing wholesale services and solutions to all Malaysian licensed service providers. In line with the overall growth of broadband, TM WHOLESALE recorded high demand for its wholesale broadband service. As the primary mobile backhaul provider for the industry, TM WHOLESALE registered an increase in bandwidth utilisation of its Next Generation Backhaul service by major mobile telcos. This also positions TM as a capable enabler for Malaysia's 5G network deployment. Internationally, TM WHOLESALE continues to strengthen its partnership ecosystem with global telcos and hyperscalers, and has recorded significant growth of international bandwidth traffic. This is further complemented by the coverage increase of the global content delivery network (CDN) with more than 80 CDN nodes worldwide. TM WHOLESALE has also established a collaboration with a Tier 1 Internet Protocol (IP) transit provider – Tata Communications – to offer high-speed and reliable connectivity in the ASEAN region and open access to global enterprises. At the same time, we have successfully on boarded more than 15 major international hyperscalers and digital service providers in TM's core data centres. All of the above positions Malaysia positively as a digital and technology hub in ASEAN. A socially responsible Corporate Citizen TM played its part in supporting the fight against COVID-19 via various programmes. Overall, TM has contributed over RM9.5 million for humanitarian and community initiatives this year including to Tabung CERDIK and COVID-19 GLC/GLIC (GDRN) fund. TM also provided digital connectivity services to more than 400 PPVs nationwide, in addition to converting three of its premises into PPVs at its Multimedia University (MMU) campuses in Cyberjaya and Melaka, plus Kompleks TM Taiping. TM had also spent over RM16.0 million on several safety protocols and preventive measures across its customer operations to ensure the wellbeing of our frontliners and customers. These measures include providing personal protective equipment (PPE), weekly COVID-19 screening, UV air treatment and other workplace measures.
Golden touch investment bank appoints TM One as its preferred digital partner
GTI Bank adopts blockchain technology for enhanced security and efficiency in a bid to provide best-in-class services to its diversified clientele base. TM One to provide cloud hosting, cloud managed services, professional services and cybersecurity solutions to support GTI Bank's BlockChain System. TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM), today signed a Memorandum of Understanding (MoU) with Golden Touch Investment Bank Ltd (GTI Bank), for the appointment of TM One as the preferred digital partner to accelerate the bank's digital transformation. Under this partnership, TM One will be providing cloud hosting and cybersecurity services for GTI Bank to digitalise its service offerings for a better customer experience. The MoU was signed by Tan Sri Lee Kim Yew, Founder of GTI Bank, while signing on behalf of TM One was Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer of TM One. At the signing ceremony, Ahmad Taufek said, "TM One is happy to announce this alliance with GTI Bank and ready to deploy our professional and support services, from migration to maintenance of the end-to-end cloud solution. We have the expertise and capabilities to accelerate the digital transformation journey of our enterprise customers across multiple industry verticals, including banking. Our TM One Cloud α (pronounced as Cloud Alpha) and secure, robust cybersecurity capabilities powered by TM's Global Security Operation Centre (GSOCs) are set to support GTI Bank's BlockChain System. This will enable the bank to deliver a simpler, faster and more convenient banking experience to its end customers." "We understand that it is important for every blockchain users from different countries to be able to access the system without resistance. Our cloud solutions hosted on a high resiliency Data Centre, which is globally certified with Uptime Tier III standards, will minimise system downtime and ensure 24x7 business continuity for GTI Bank. The solutions will meet the bank's need for resilient cloud services and address customer's security, privacy and compliance requirements. This befits our role as the sole Malaysian Cloud Service Provider (CSP) under the MyDIGITAL – Malaysia Digital Economy Blueprint (MyDIGITAL)," added Ahmad Taufek. Meanwhile, Tan Sri Lee said: "The potential of blockchain is enormous as we see more opportunities are emerging from this innovative technology. The world is now embracing digital technology at a pace faster than ever before, particularly in the banking and finance business. We are pleased to have TM as our digital partner as it would provide more confidence to our clients on the security and stability of the system." "The strategic move of GTI Bank is also aligned with the MyDIGITAL Blueprint launched by the Prime Minister YAB Tan Sri Muhyiddin Yassin. We will help to create an effective digital ecosystem by leveraging on the full advantage of blockchain technology to propel the nation towards achieving a digital economy," added Tan Sri Lee. This strategic collaboration combines the strength of both companies to enhance the digital initiatives, focusing on blockchain and platform technologies using cloud services, secured via cybersecurity solutions. For further information on TM One, visit www.tmone.com.my and for more info on GTI Bank, visit www.bankgti.com
TM ONE AND AGROBANK FORGE FIVE-YEAR STRATEGIC COLLABORATION TO ACCELERATE DIGITAL TRANSFORMATION IN THE AGRICULTURE SECTOR
KOTA KINABALU, 8 AUGUST 2025 – TM One, TM’s enterprise and public sector business solutions arm, has formalised a five-year strategic collaboration with Agrobank to accelerate the digital transformation of Malaysia’s agriculture and agro-based MSME sectors. This long-term partnership underscores a shared commitment to modernise the nation’s agro financial ecosystem through secure, resilient and forward-looking digital infrastructure. The exchange of the document was formalised by Megawati Norhashim, Vice President, Enterprise Business, TM One and Zahid Ahmad Zawawi, Group Chief Operations Officer of Agrobank, during the Hari Peladang, Penternak dan Nelayan Kebangsaan (HPPNK) 2025 in Sabah. It was witnessed by YB Dato' Sri Arthur Joseph Kurup, Deputy Minister of Ministry of Agriculture and Food Security, Shazurawati Abd Karim, Executive Vice President, TM One and Datuk Yunos Abd Ghani, Chairman of Agrobank. As a leading financial institution focused on rural and agro-based development, Agrobank plays a critical role in empowering farmers, cooperatives, and MSMEs. The collaboration with TM One strengthens this mandate through the deployment of advanced connectivity, cloud, cybersecurity, and managed ICT services across Agrobank’s nationwide network. Shazurawati said, “This partnership represents a strategic, co-creative alliance to digitally empower Malaysia’s agro community. It aligns with key national priorities such as the National Agrofood Policy (NAP 2.0), and Shared Prosperity Vision 2030, advancing goals around rural digital inclusion, food security, and sustainable agricultural innovation. She added, “We are proud to work alongside Agrobank to unlock the long-term impact to this critical industry, leveraging digital solutions that enable financial inclusion, operational resilience, and sustainable growth. This is a pivotal part of TM’s Digital Powerhouse 2030 commitment to pioneer digital growth through technology leadership, shaping future-ready industries and creating inclusive digital progress for all Malaysians.” According to Dato’ Tengku Ahmad Badli Shah Raja Hussin, Group President and Chief Executive Officer of Agrobank, “We are honoured to collaborate with TM One in driving the digital transformation of Malaysia’s agro and rural sectors. This strategic partnership reflects Agrobank’s unwavering commitment to embracing innovation and technology as key enablers in enhancing the efficiency, accessibility and inclusivity of our financial services. With TM One’s proven capabilities, we are confident that this collaboration will strengthen our service delivery and empower agropreneurs nationwide through advanced digital infrastructure.” He added, “The agriculture sector, once regarded as traditional, is now evolving rapidly in tandem with digital progress. The integration of digital solutions demonstrates that agro-based industries are no longer left behind. As a key financier for sectors contributing to national food security, Agrobank is committed to empowering all key players in the industry including farmers and agropreneurs to thrive in a technology-driven economy. This partnership not only reaffirms our role as a development-focused institution but also reflects our readiness to support a future-proof agro ecosystem.” The partnership will include the delivery of a comprehensive suite of TM One’s Managed secured SDWAN services to Agrobank nationwide presence. These initiatives will enhance Agrobank’s operational resilience, network performance, and cybersecurity posture. Broadly, the collaboration will focus on leveraging TM One’s capabilities to provide secure, robust and scalable connectivity, especially in urban, rural and semi-urban areas to serve Agrobank and its customer base. Through this collaboration, TM One and Agrobank are enabling financial services, agriculture and digital infrastructure to converge seamlessly, shaping a more inclusive, secure and sustainable future for Malaysia’s agro-economy.