31 Mar 2021
TM calls on members of the public to donate pre-loved devices to the MYBAIKHATI campaign
Three (3) TMpoint outlets in Klang Valley now ready to accept device donations for B40 families
Telekom Malaysia Berhad (TM) is supporting MYBAIKHATI, an industry-wide device crowdsourcing initiative aimed to collect and repair used communication devices to be distributed to low income families (B40). TM has set up three (3) of its TMpoint outlets in the Klang Valley as collection points to facilitate the donation drive. The outlets are TM Experience Centre (TMEC) at Menara TM, Bangsar; TMpoint Cyberjaya and TMpoint Shah Alam. The collection points will be progressively expanded nationwide in the near future.
Commenting on TM Group's participation, Imri Mokhtar, Group Chief Executive Officer, TM said: "Everyone should have access to digital devices, especially in these times. The MYBAIKHATI campaign aims to provide the B40 community with usable smart devices for digital learning, work and business, so they have the means to weather through this unprecedented period. TM is excited to be part of this industry-wide initiative as together, we can help to alleviate the burden of the underprivileged and at the same time reduce the digital gap. We have kick-started this year-long donation campaign by setting up three (3) of our TMpoint outlets in the Klang Valley as the designated collection points in this pilot phase; so members of the public who are keen to donate can conveniently drop off their devices. We will definitely explore more locations nationwide to enable more people to take part and make their contribution."
"We hope our fellow Malaysians, individuals and businesses, can come forth in the spirit of caring and generosity by donating your pre-loved used laptops, chromebooks, 4G-enabled tablets or 4G smartphones. The campaign runs for 12 months, so we hope you have ample time to sift through your belongings or consider a donation as you upgrade the devices for your own families. After making your contribution with us, don't forget to redeem a special token of appreciation for your kind gesture. Please join us in this collective effort towards enabling a more digital society, digital businesses and ultimately, a Digital Malaysia," he added.
TM calls for all Malaysians and members of the public, be it individuals or companies to donate their used devices. TM will repair and refurbish devices that meet the terms and conditions with an allocation of up to RM500 for each device. The refurbished devices will then be distributed to eligible families in the B40 segment, through an appointed Non-Governmental Organisation (NGO), or through other various channels including selected "Pusat Internet Komuniti" (PIKs) nationwide. The donated devices that do not meet the requirements of the initiative will be responsibly recycled via the existing e-Waste programme.
To be part of this noble initiative, simply follow these simple steps:
- Make sure your device is in working condition and is complete with its charger. Do make sure that your personal information and data has been completely deleted
- Bring the device(s) to the designated TMpoint outlets, meet with our staff and fill up the Device Contribution Form as well as the Contribution Acknowledgement Form
- Place the device(s) in the storage facility provided
- Redeem a token of our appreciation for your donation
For more information on how you can be part of MYBAIKHATI initiative supported by TM, visit www.tm.com.my/mybaikhati.
YOU MAY ALSO LIKE
TM Congratulates National Sepak Takraw Team on Outstanding Performance at ASTAF Sepaktakraw Asian Cup 2025
KUALA LUMPUR, 19 May 2025 – Telekom Malaysia Berhad (“TM” or “the Group”), the Official Partner of the National Sepak Takraw Team, congratulates the team for their outstanding performance at the ASTAF Sepaktakraw Asian Cup 2025, held at the Titiwangsa Indoor Stadium, Kuala Lumpur. TM is proud to have supported the national team as they secured two out of four championship titles — in the Regu and Quadrant events. The tournament provided a meaningful platform in showcasing the talents of local athletes and the spirit of traditional Malaysian sports. Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “We are proud of our national team for their strong performance throughout the tournament — not only for their talent, but for the grit and unity they displayed, which are qualities we deeply value at TM. Their achievements in the Asian Cup tournament have strengthened our commitment to continue supporting the development of Malaysian sports as an integral part of our nation-building journey.” Dato’ Mohd Sumali Reduan, President of Persatuan Sepaktakraw Malaysia (PSM), added, “This tournament has been a meaningful step forward for Malaysian sepak takraw. Securing two championship titles on home ground is a testament to the hard work, discipline, and passion of our national athletes. On behalf of the national team and the sepak takraw community, we extend our heartfelt thanks to TM for their support and shared belief in our mission to nurture homegrown talent and elevating the traditional sports to the global arena.” TM extends its sincere appreciation to all fans and Malaysians for their unwavering support, which has been a powerful source of strength for the national team and the continued growth of sepak takraw. By aligning with a sport that symbolises agility, teamwork, and national pride, TM continues its legacy of uplifting Malaysian sports while fostering a spirit of unity and excellence. This collaboration not only strengthens TM’s role as a nation-builder but also reaffirms its commitment to touching lives and empowering communities through meaningful initiatives beyond technology.
TM One Smart Healthcare solutions to enhance digital patient experience at Ramsay Sime Darby Health Care
Malaysia’s first healthcare provider to leverage TM One Smart Patient Suite solution TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (TM), today inked a Memorandum of Understanding (MoU) with Ramsay Sime Darby Health Care (“RSDH”) to collaborate on Smart Healthcare and other business solutions for the RSDH group of hospitals. The MoU was signed by Shazurawati Abd Karim, Executive Vice President of TM One, and Peter Hong, Group Chief Executive Officer, RSDH. Aimed at improving patient experience and enabling innovative transformation for essential in-patient services, the collaboration marks the first in Malaysia to leverage TM One’s Smart Patient Suite solution, by harnessing the power of the Internet of Things (IoT) to provide automation and surround control. Shazurawati Abd Karim, Executive Vice President, TM One said, “We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all. TM One’s Smart Patient Suite, under its Smart Healthcare solutions, enables users to customise their in-patient environment for a more positive patient care experience.” Peter Hong, Group Chief Executive Officer, RSDH, said, "We are pleased to mark a milestone with this collaboration, as ParkCity Medical Centre will be the first hospital under the Group to pilot TM One’s Smart Patient Suite solution. Given the evolving nature of the healthcare system, we strive to continuously offer solutions that will elevate our patients' experiences by accommodating their needs through the adaptation of digital technology. Backed by TM One’s comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia’s healthcare ecosystem moving forward.” TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention, as well as improve monitoring and medication adherence. Wellness wearables, for example, will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration. “Technology is reshaping the relationship between patients, healthcare providers, and the healthcare system, enabling us to move towards patient-centric, prevention-focused and outcome-driven healthcare. The Internet of Medical Things (IoMT), will empower healthcare providers with data and analytics to improve the quality of patient care while maximising operational efficiency,” added Shazurawati. This two-year collaboration with RSDH follows the launch of TM One’s Sphere Programme, which brings together Malaysia’s leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation. Since its launch in October 2022, the alliance has registered close to 50 partners. “At TM One, we look forward to collaborating with partners to offer innovative healthcare solutions to the public. The digital transformation of enterprises and the government sector will change the way they serve today’s digitally-enabled customers and communities,” Shazurawati concluded.
TM restores 85% of flood-impacted services and ramps up outreach to affected customers, communities and employees
Following up from the statement issued by Telekom Malaysia Berhad (TM) on December 19, 2021, we have since accelerated our focus on supporting the escalating needs of our customers, communities and employees impacted by the tragic event of the floods. As of today, 85% or 84,274 of our affected customers are now back online thanks to the exhaustive efforts made by TM’s engineering and support teams, enabling the successful restoration of our core services. We will continue this rigorous service restoration exercise to ensure the remainder of our customers are able to be connected soonest. For our affected customers, we have allocated: RM13 million to replace for free, damaged Customer Premise Equipment (CPE) and network components; A waiver of two (2) weeks subscription from customer bill estimated at RM5 million; and Credit term extension to 60 days to further ease the financial burden of customers. In the affected regions, TM has restored a majority of its impacted primary network sites. The flood had impacted more than 15 network sites and hill stations across four (4) states, due to power outages and in some areas, high water levels and severe road conditions, preventing our network team from accessing these locations. As part of the pledges made by members of the GLC/GLIC Disaster Response Network (GDRN) currently at RM58.4 million, the TM Board has allocated RM2 million in aid of the recovery, rebuilding and flood relief efforts. TM, via Yayasan TM (YTM) is also joint chair and secretariat for GDRN. Together with YTM, partner NGOs and the Malaysian Armed and rescue Forces, we have also distributed over 3,500 care packs consisting of hot meals, dry rations and hygiene items, and COVID-19 self-test kits provided by Pharmaniaga to the flood-stricken areas in Klang Valley and Hulu Langat. Our committed team of over 260 staff volunteers (TM Reaching Out Volunteers – TM ROVers) are currently assisting communities with the daunting task of cleaning up their homes, including 830 of our own employees whose premises have been damaged. TM will also ensure compensation via financial aid to the affected staffs, and the provision of temporary shelter at the MMU campus. Imri Mokhtar, Group Chief Executive Officer of TM said, “The immense challenges faced by fellow Malaysians during this unfortunate situation calls for corporations and businesses to come together to respond swiftly to alleviate the struggles of many, leveraging on our resources and means where possible.” “As co-lead of the GDRN, TM is grateful to serve alongside its members in addressing the needs of those trying to rebuild their lives in the aftermath. The worse may not be over, and TM is mindful of our role to support our customers, communities and employees as we recover as a nation.” “We appreciate the patience shown by all as we work hard to get our networks back up and running and ensure uninterrupted services in face of power shutdown and damaged equipment in some of our locations,” he added. TM will continue to play its aid and recovery efforts towards community wellbeing. More regular update is available on TM social media channels or visit our website https://unifi.com.my/unifi-alerts for updates.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!