02 Mar 2018

TM One is services partner and managed services provider of the year

TM One is services partner and managed services provider of the year Article Header
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TM One

Awarded honours at Cisco Partner Appreciation Dinner 2018

TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently was recognised by Cisco as its Services Partner and Managed Services Provider of the Year 2017 for Malaysia at the Cisco Partner Appreciation Dinner.

Commenting on the latest recognition, Azizi A Hadi, Chief Executive Officer of TM One said, "It is our great honour to receive these outstanding awards from Cisco. These awards appropriately depict TM ONE's role as the only enabler for businesses to realise the full potential of their digital opportunities. It is also a strong testament to our commitment in providing trusted business solutions to our enterprise and public sector customers leveraging on Cisco's leadership in technology and innovation to drive digitalisation."

"Over the years, we have established many collaborative efforts and TM One will continue to leverage on strategic investments with Cisco towards delivering seamless digital experience and integrated business solutions for business communication needs, true to TM's vision of "Making Life and Business Easier, for a Better Malaysia"," Azizi added.

Meanwhile, Naveen Menon, President of Cisco ASEAN, stated, "Malaysia is one of the most digitised nations in Southeast Asia. We are excited to see Cisco technology growing and delivering the digital journey for governments, large enterprises and small / medium businesses across Malaysia. Our continued partnership with TM One is critical for us to further drive the digital transformation of all industries."

Through TM One, TM enables its customers and partners' digital journey with seamless vertical and horizontal solutions toward their digital transformation. Positioned as the only enabler for businesses to realise their full potential of their digital opportunities, TM One offers solutions based on Cisco's leading technology in the areas of Networking, Collaboration, Security, Wireless and Mobility as part of its portfolio in helping Malaysian enterprises effectively grow their digital business at an effective cost. TM One is also Cisco's Certified Gold Partner and the first partner to sign as the Managed Services Provider for Cisco Meraki in Malaysia.

For more information on TM One and its product offerings, log on to www.tmone.com.my/

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TM ONE NAMED FROST & SULLIVAN MALAYSIAN CYBERSECURTY SERVICES COMPANY OF THE YEAR

TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (“TM”), was named the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year for 2022.   The award was decided based on a series of detailed evaluations following Frost & Sullivan’s best practices criteria, in which TM One excelled as a service partner in addressing Malaysia’s enterprise and government sector cybersecurity needs.   “TM One is recognised based on its extensive cybersecurity capabilities and resources. With a full suite of cybersecurity services and infrastructure, coupled with a deep understanding of the Malaysian market landscape, TM One continuously upholds a strong reputation of effectively addressing its customers’ security needs,” said Anh Tien Vu, Industry Principal, Global Cybersecurity Research Team at Frost & Sullivan.   Shazurawati Abd Karim, Executive Vice President, TM One, said: “We are honoured to receive the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year Award. With cybersecurity emerging as a top priority for organisations in their transformation journey, we are committed to growing our end-to-end solutions so that we can provide our customers digital freedom and peace of mind as they expand their businesses in the digital space. Understanding their unique business needs, we work with organisations to assess their cybersecurity capabilities and provide advisory services through our dedicated TM One Cyber Defense Centre (CYDEC) – helping them make the right choices to respond to cyber threats more effectively.”   Addressing Cybersecurity Gaps among Enterprises and Public Sector   More Malaysian organisations are now investing heavily in cybersecurity. As they become increasingly present and vulnerable in the digital space, organisations need to adopt a stronger security posture in their information technology, operational technology, and cloud infrastructure capabilities.   Shazurawati said, “One of the key challenges for organisations is the shortage of in-house security expertise, professionals, and tools, requiring them to outsource their security operations. By working closely with customers to assess their security posture, technology maturity, and business needs, TM One offers customised solutions for managed security services, consultation and advisory, and other value-added services to help them navigate today’s complex technological landscape.”   TM One is also strengthening the public sector’s cybersecurity, working alongside the Malaysian Government to enhance digital connectivity and smart innovations for cities and industries to propel the nation towards becoming a digital economy. In addition to connectivity, TM One continues to invest in local data centres, digital infrastructure and services, ensuring data sovereignty remains within Malaysian borders while bringing global best practices to the nation’s public sector. Its investments to strengthen Malaysia’s Critical National Information Infrastructure (CNII) is one of its efforts to protect government and public data, with its cybersecurity solutions developed in compliance with Bank Negara Malaysia’s Risk Management in Technology (RMiT) policy and the Personal Data Protection Act 2010 (PDPA).   Anh Tien Vu said, “One consideration that stood out for Frost and Sullivan was that TM One has earned endorsements and collaborations from local cyber authorities, such as Cybersecurity Malaysia and the National Cyber Security Agency (NACSA) of Malaysia through its implementation of best practices, and world-class infrastructure backed by experts. Frost & Sullivan commends TM One’s steadfast efforts in providing cybersecurity services that exemplify this implementation of best practices, which have benefited customers and communities tremendously.”   “On top of developing our own end-to-end solutions, TM One continues to strengthen its partnership ecosystem, collaborating with companies from various security domains to diversify its offerings and coverage. This includes FNS Value Co. Limited, the sole distributor of its Blockchain Secure Authentication solution in Malaysia, which helps secure digital transactions and online credentials, and Telefónica Tech – a global leader in cybersecurity, Cloud and IoT, as a partner in delivering Digital Risk Protection,” explained Shazurawati.   “Our efforts to expand our cybersecurity services and to provide customers with cutting-edge security reflect our commitment to tackling today’s growing cybersecurity concerns. With next-gen technologies such as 5G opening up both new opportunities and threats, TM One is poised as the enabler for organisations’ next advantage and security, today and tomorrow,” she concluded.

TM One Smart Healthcare solutions to enhance digital patient experience at Ramsay Sime Darby Health Care

Malaysia’s first healthcare provider to leverage TM One Smart Patient Suite solution TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (TM), today inked a Memorandum of Understanding (MoU) with Ramsay Sime Darby Health Care (“RSDH”) to collaborate on Smart Healthcare and other business solutions for the RSDH group of hospitals. The MoU was signed by Shazurawati Abd Karim, Executive Vice President of TM One, and Peter Hong, Group Chief Executive Officer, RSDH. Aimed at improving patient experience and enabling innovative transformation for essential in-patient services, the collaboration marks the first in Malaysia to leverage TM One’s Smart Patient Suite solution, by harnessing the power of the Internet of Things (IoT) to provide automation and surround control. Shazurawati Abd Karim, Executive Vice President, TM One said, “We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all. TM One’s Smart Patient Suite, under its Smart Healthcare solutions, enables users to customise their in-patient environment for a more positive patient care experience.” Peter Hong, Group Chief Executive Officer, RSDH, said, "We are pleased to mark a milestone with this collaboration, as ParkCity Medical Centre will be the first hospital under the Group to pilot TM One’s Smart Patient Suite solution. Given the evolving nature of the healthcare system, we strive to continuously offer solutions that will elevate our patients' experiences by accommodating their needs through the adaptation of digital technology. Backed by TM One’s comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia’s healthcare ecosystem moving forward.” TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention, as well as improve monitoring and medication adherence. Wellness wearables, for example, will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration. “Technology is reshaping the relationship between patients, healthcare providers, and the healthcare system, enabling us to move towards patient-centric, prevention-focused and outcome-driven healthcare. The Internet of Medical Things (IoMT), will empower healthcare providers with data and analytics to improve the quality of patient care while maximising operational efficiency,” added Shazurawati. This two-year collaboration with RSDH follows the launch of TM One’s Sphere Programme, which brings together Malaysia’s leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation. Since its launch in October 2022, the alliance has registered close to 50 partners. ​“At TM One, we look forward to collaborating with partners to offer innovative healthcare solutions to the public. The digital transformation of enterprises and the government sector will change the way they serve today’s digitally-enabled customers and communities,” Shazurawati concluded.​

TM One Cloud Alpha ready to accelerate public sector digital transformation as MyDIGITAL's sole local cloud service provider

As the only home-grown Cloud Service Provider (CSP) appointed on the MyDIGITAL panel, TM via TM One will provide end-to-end solutions to support Government agencies' digital journey. TM One set to ensure a seamless journey for MyDIGITAL's Cloud Transformation Plan, leveraging on its comprehensive experience in Data Centre, Cloud, Cybersecurity and Connectivity Following the recent appointment of Telekom Malaysia Berhad (TM) as the sole Malaysian Cloud Service Provider (CSP) under the MyDIGITAL – Malaysia Digital Economy Blueprint (MyDIGITAL) together with the appointed Managed Service Provider (MSP), its enterprise and public sector business arm, TM One has announced its readiness to serve the public sector with its end-to-end cloud infrastructure and services, Cloud α (pronounced as Cloud Alpha). The announcement of the appointment was made by YAB Tan Sri Dato’ Sri Haji Muhyiddin Haji Mohd Yassin, Prime Minister of Malaysia at the virtual launch of MyDIGITAL on Friday. TM, via TM One, has its own state-of-the-art core Data Centres and Cloud infrastructure equipped with full data residency, locality and sovereignty in Malaysia.  Commenting on the appointment, Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer of TM One said, “We would like to congratulate the Government for this milestone MyDIGITAL blueprint. We are especially honoured to be only Malaysian-owned CSP appointed on its panel and thank the Government for entrusting us to play a significant role in its digital transformation journey, and for its confidence in TM’s cloud capabilities at par with the other global CSPs. We are well primed to accelerate the public sector digital transformation with our comprehensive suite of smart solutions covering connectivity, cloud, data centres and cybersecurity.” “Cloud is the technology foundation that will enable the Government to roll out new innovations, achieve cost efficiency and enhance its public service delivery to all Malaysians. We are committed to complement and enhance the Government’s existing cloud infrastructure with TM ONE Cloud α. It is ideally suited to provide the technology and services needed to realise the MyDIGITAL aspirations and propel our country towards a full-fledged Digital Nation by 2030 – and a more digital society, digital business and digital government. This is befitting TM Group’s unique role as the enabler of Digital Malaysia,” Ahmad Taufek added. Cloud α features a cloud management platform to manage multi-cloud deployments, thereby enabling integration with the Government’s own cloud infrastructure as well as other public cloud services. It also includes comprehensive Cloud Professional Services that ranges from cloud design planning, migration assessment as well as other advisory and consulting services to facilitate customers’ cloud adoption journey. Today, TM ONE has established itself as a leading end-to-end cloud and data centre service provider serving public sector and enterprise customers. It currently has seven (7) data centres with four (4) of them certified by the Uptime Institute as Tier III that provide world class Cloud services, Artificial Intelligence (AI) and advanced cybersecurity. In addition, TM ONE through CYDEC – its cybersecurity solution helps Malaysian enterprises and public sector institutions build digital trust and cybersecurity resilience, by managing five (5) key areas of risk – cybersecurity, compliance, privacy, ethics and social responsibility. These managed security services ensure access to real-time, continuous, predictive cybersecurity, quickly and without complexity, for added assurance. For further information on TM ONE end-to-end digital solutions, visit www.tmone.com.my

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