02 Mar 2018
TM One is services partner and managed services provider of the year
Awarded honours at Cisco Partner Appreciation Dinner 2018
TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently was recognised by Cisco as its Services Partner and Managed Services Provider of the Year 2017 for Malaysia at the Cisco Partner Appreciation Dinner.
Commenting on the latest recognition, Azizi A Hadi, Chief Executive Officer of TM One said, "It is our great honour to receive these outstanding awards from Cisco. These awards appropriately depict TM ONE's role as the only enabler for businesses to realise the full potential of their digital opportunities. It is also a strong testament to our commitment in providing trusted business solutions to our enterprise and public sector customers leveraging on Cisco's leadership in technology and innovation to drive digitalisation."
"Over the years, we have established many collaborative efforts and TM One will continue to leverage on strategic investments with Cisco towards delivering seamless digital experience and integrated business solutions for business communication needs, true to TM's vision of "Making Life and Business Easier, for a Better Malaysia"," Azizi added.
Meanwhile, Naveen Menon, President of Cisco ASEAN, stated, "Malaysia is one of the most digitised nations in Southeast Asia. We are excited to see Cisco technology growing and delivering the digital journey for governments, large enterprises and small / medium businesses across Malaysia. Our continued partnership with TM One is critical for us to further drive the digital transformation of all industries."
Through TM One, TM enables its customers and partners' digital journey with seamless vertical and horizontal solutions toward their digital transformation. Positioned as the only enabler for businesses to realise their full potential of their digital opportunities, TM One offers solutions based on Cisco's leading technology in the areas of Networking, Collaboration, Security, Wireless and Mobility as part of its portfolio in helping Malaysian enterprises effectively grow their digital business at an effective cost. TM One is also Cisco's Certified Gold Partner and the first partner to sign as the Managed Services Provider for Cisco Meraki in Malaysia.
For more information on TM One and its product offerings, log on to www.tmone.com.my/
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TM ONE-USIM COLLABORATION TO ENHANCE UNIVERSITY’S DIGITAL TRANSFORMATION AND IMPROVE DIGITAL LEARNING EXPERIENCES
TM One, the business-to-business arm of TM, has signed a Memorandum of Understanding (MOU) with Universiti Sains Islam Malaysia (USIM) for a strategic partnership to enhance the university’s digital transformation and improve student experiences in digital learning. Officiated on 6 March, the MOU was signed by Professor Dato’ Dr. Sharifudin Md. Shaarani, Vice Chancellor of USIM and Shazurawati Abd Karim, Executive Vice President, TM One. To support USIM’s smart innovation journey, the partnership will be anchored on three (3) pillars, namely: the co-creation of an innovation ecosystem, talent development, and the sharing of insights on higher education and business trends – with the goal of developing USIM into a smart university. Developing these pillars will allow USIM to pave its way towards a more seamless digital learning experience and improve its student experience processes. This includes online examinations, IT integration, security of sensitive data and intellectual property, smart solutions on campus, and end-to-end mobility solutions. Most importantly, this partnership will enable a more collaborative learning approach between USIM’s faculty and students, aligning the university to the needs of today’s global learners. Professor Dato’ Dr. Sharifudin said, ”We are pleased to partner TM One in inculcating a data-first and digital-first mindset among our students, faculty and staff, which aligns us with the goals of MyDIGITAL and the Government’s digital aspirations. Through this partnership, we aim to tap into the extensive expertise of TM’s One solutions, services and professional insights to strengthen our technological and IT talent capabilities as we address the evolving needs of digital education. This collaboration comes at a timely and necessary stage of our development and will allow us to springboard to the next phase of our role in empowering future leaders and game-changers.” Drawing on its broad range of solutions, TM One will support USIM’s digital transformation plan in five (5) different clusters; Smart Governance, Smart Infrastructure, Smart Services, Smart Learning and Smart Lifestyle. Shazurawati said, “We are excited to be a part of USIM’s smart transformation journey and to work alongside them in reshaping their digital capabilities. Universities are at a critical turning point where they must embrace digitalisation or risk being left behind. Aligning to the needs of IR4.0, smart and innovative transformation will enable USIM to compete not only locally but in the global arena of today’s digital higher education ecosystems. Through this partnership, we will support USIM’s transformation journey through the latest and most secure digital solutions and infrastructure. Solutions such as cybersecurity, smart services, and mobility will enhance the digital capabilities of the institution, improving its teaching and learning, research administration, and student services.”
TM catalyses data-driven transformation journey for Malaysian businesses with LEAP Summit 2018
Accelerating Digital Transformation Through Intelligence TM ONE, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) today organised its inaugural LEAP Summit 2018 with the theme – “Transformation Through Intelligence. Are You Ready?”. In line with the recently launched National Policy on Industry 4.0, known as Industry4WRD by the Prime Minister, the summit was aimed at providing a platform for the Enterprise and Public Sector segments to share their dynamic thoughts and experiences in the industry. The delegates also gained insights on how innovations in digitisation, analytics, artificial intelligence and automation can create vast opportunities for businesses, industry makers and the economy as the country takes the leap into becoming a digital nation. Speaking at the event, Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM said, “As the trusted partner in nation-building initiatives, TM, through TM ONE aspires to be the country’s key enabler in empowering Malaysia’s digital economy through its integrated business solutions. These solutions will fulfill the needs of businesses in embracing digital convergence as the next frontier of advanced innovation. In today’s world of digital disruption, businesses are now able to find the best way to efficiently transform their operations through data. With technological advancement, digitisation and data analytics have rapidly reformed the business landscape, enabling the advent of new business innovations and new forms of competition. LEAP Summit 2018 offers an avenue for the delegates to have a broad paradigm shift to enable Private and Public Sector to adapt a more agile approach to transform and innovate consistently.” “Refined precisely and delivered applicably, data can propel new revenue sources, improve operations efficiency and elevate customer experience. Today’s event is one of the flagship events that we are bringing to the market to deliver fully converged services and solutions to our customers that can drive data transformation. These include, but not limited to, Smart Services in the likes of Smart Traffic Light, Smart Helmet, Network Modernisation through Software-Defined Wide Area Network (SD WAN) and Cybersecurity, Data Centre with Hybrid Cloud offerings and Big Data Analytics,” Datuk Bazlan continued. “TM strives to provide services which transcends beyond the borders of connectivity, with increased focus on digital and innovation. As the nation’s Convergence Champion, we are committed to serve Malaysians with relevant convergence propositions via the five (5) pillars of Smarter Living, Smarter Businesses, Smarter Cities, Smarter Communities and Smarter Nation. We remain steadfast in bringing seamless digital experience and integrated business solutions by delivering digital capabilities through share of moments, in line with TM’s vision of “Making Life and Business Easier, for a Better Malaysia”,” he further added. Throughout the one (1) day event, delegates of LEAP Summit 2018 were able to discover perspectives on global trends, business innovation strategy, Big Data analytics, artificial intelligence and smart cities through talks and panel discussion by local and international experts. Most interestingly, the summit featured Vito Di Bari, the Futurist and the ‘New European Guru of Innovation’, who delivered the keynote address on “Navigate to Accelerate Your Business Transformation in the Digital Age”. Other industry experts include Ajay Sunder, ICT Vice President, Frost & Sullivan, Riad Asmat, Chief Executive Officer, AirAsia Berhad, Azlina Azman, Senior Deputy Director at the Research, Planning and Policy Division, Public Service Department (JPA) and Ir Ts. Azizi. A. Hadi, Executive Vice President & Chief Executive Officer, TM ONE. Also present to grace the afternoon special session focusing on “Humanising Smart Cities” was YBM Senator Dato’ Raja Kamarul Bahrin Shah, Deputy Minister of Housing and Local Government. The distinguished group of industry speakers shared an in-depth understanding in digitisation, analytics, artificial intelligence and automation innovations that can help create a guided path for business leaders to embrace the digital revolution. This is hoped to benefit businesses that are already making headway with their digital business innovation to stay ahead and competitive in the business landscape that is being reformed by rapid technological advances. Besides the talks and discussion sessions, LEAP Summit 2018 also featured TM’s fully converged services and solutions exhibiting capabilities of enabling data-driven transformation. This provided delegates with better understanding on how technology and data hold the key to transforming their businesses. The showcase put forth the data-driven transformation that transpires the idea of collecting, transporting and processing data transformed through digitalisation. The data will provide intelligence and actionable insights thus enabling strategic business outcomes. TM ONE launched its state-of-the-art IPDC located in Nusajaya Technology Park, Iskandar Puteri, Johor in November 2017. The Klang Valley Data Centre (KVDC) which is currently under construction is set to complete TM ONE’s ‘Twin Core’ and hybrid cloud strategy to enable businesses to realise the full potential of their digital opportunities. The KVDC will be ready for service by end of December 2018. For more details on LEAP Summit 2018, visit www.tmone.com.my
TM reports operational improvement for 3Q2018 despite challenging environment
Key Highlights of 3Q2018: Group Revenue of RM2.95 billion Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) at RM941.4 million Group Reported Loss After Tax and Non-controlling Interests (LATAMI) of RM175.6 million from impairment of network assets Key Highlights of YTD 2018: Group Revenue of RM8.73 billion Group EBITDA at RM2.55 billion Group Reported Profit After Tax and Non-controlling Interests (PATAMI) at RM83.5 million Announces Revised Dividend Policy Telekom Malaysia Berhad (TM) today announced its financial results for the quarter ended 30 September 2018. The Group saw steady operational performance, amidst heightened challenges in its operating environment, namely industry and market challenges impacting its revenue. The Group held revenue steady, at RM2.95 billion in 3Q2018, 0.3% higher from RM2.94 billion in the previous quarter, on the back of higher data as well as other telecommunication related services revenue. Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) for 3Q2018 grew 11.3% to RM941.4 million as compared to RM845.9 million in 2Q2018 mainly due to lower operating costs. Group Normalised EBITDA, which excludes non-operational items, increased 13.1%, at RM930.9 million. However, due to impairment loss on wireless and fixed network assets, the Group recorded Loss Before Interest and Tax (LBIT) at RM631.8 million for 3Q2018. Without the reported impairment and other non-operational items, the Group’s Normalised Earnings Before Interest and Tax (EBIT) is at RM315.6 million for 3Q2018, a 39.4% increase against Normalised EBIT of RM226.4 million in 2Q2018. Consequently, the Group reported Loss After Tax and Non-controlling Interests (LATAMI) of RM175.6 million compared with RM102.0 million Profit After Tax and Non-controlling Interests (PATAMI) in the prior quarter. TM’s core net profit, or Normalised PATAMI excluding non-operational items, stood at RM266.4 million, a 71.0% improvement sequentially. The total capital expenditure (CAPEX) investment for the first nine months of 2018 at RM1.32 billion, or 15.1% of revenue. This is within TM’s full year capex guidance of 19-20% of revenue. By asset type, access comprised 62% of total spending, followed by core network at 15% and the remaining 23% was for support systems. Imri Mokhtar, Acting Group Chief Executive Officer, TM said: “We continue to face various headwinds from competitive market dynamics. Nonetheless, we held revenue steady over the quarter, and saw our cost reduction initiatives bearing fruit, by recording improved operational performance for QoQ and YoY. However, in light of the continued pressure from industry and market challenges and its impact on our revenue thus far, we have taken a prudent view, by undertaking the impairment of our network assets – this resulted in close to a RM1.0 billion impairment loss this quarter.” “The operational improvement in 3Q2018 is testament to the Group’s commitment to the four (4) pillars of our Performance Improvement Programme (PIP 2018) - Revenue Uplift / Preservation, Sustained Profitability, Improved Cash Flow and Increased Productivity that will navigate us through these headwinds. We are rationalising our business, reducing operating costs and focusing our resources on the opportunities that will have the most impact,” Imri elaborated. “We currently have 2.29 million broadband customers and our unifi customer base continues to grow at 1.26 million as at end of 3Q2018 as compared to 1.06 million as at the end of the corresponding quarter last year. In terms of convergence, we saw more customers moving up the value chain with having triple-play services and above, evidenced by our convergence penetration now at 48% of TM’s household penetration compared with 39% this time last year,” he added. “We will continue to strengthen our products and services portfolio and we are stepping up how we aggressively compete in the market, with greater sales and Go-To-Market activities on the ground. We are also working hard to reach more customers with various fit-for-purpose technologies to ensure that everyone can have the benefit of higher broadband speeds and enhanced experience. On top of that, we also have continuous engagements with the Ministry and the regulator to work toward mutually beneficial outcomes - for an improved broadband experience and help build a more balanced and inclusive digital nation, whilst at the same time balancing the business sustainability of the Group and the interests of our other stakeholders.” TM also announced a revised dividend policy which states that the Company intends to distribute yearly dividends of 40 to 60% from its PATAMI. Dividends will be paid depending on overall business and earnings performance, capital commitments, financial conditions, distributable reserves and other relevant factors. The dividend policy will take effect from the next dividend declaration. “This is a matter of great importance to us. In light of the current operating landscape and after careful consideration of the potential impact on our earnings alongside our efforts to transform the Company to adapt thereto, the Board has determined the review of our dividend policy to support TM’s long-term strategic objectives.” As Malaysia’s Convergence Champion, TM remains committed to fulfilling Malaysians’ digital and communication needs of all customer segments i.e., consumer, SME, corporate enterprises, public sectors, access seekers etc via our business clusters, unifi (consumer & SME), TM ONE (Enterprise and Public sectors) and TM Global (Global and Wholesale). Prospects for the Current Financial Year Ending 31 December 2018 The recent industry challenges and market environment have had major impact to the overall revenue estimates and earnings of TM Group in the financial year. TM anticipates that the challenging environment will persist for both its retail and wholesale segments. In the midst of these challenges, TM will continue to focus towards strengthening performance of its core business and operations.
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