02 Mar 2018
TM One is services partner and managed services provider of the year
Awarded honours at Cisco Partner Appreciation Dinner 2018
TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently was recognised by Cisco as its Services Partner and Managed Services Provider of the Year 2017 for Malaysia at the Cisco Partner Appreciation Dinner.
Commenting on the latest recognition, Azizi A Hadi, Chief Executive Officer of TM One said, "It is our great honour to receive these outstanding awards from Cisco. These awards appropriately depict TM ONE's role as the only enabler for businesses to realise the full potential of their digital opportunities. It is also a strong testament to our commitment in providing trusted business solutions to our enterprise and public sector customers leveraging on Cisco's leadership in technology and innovation to drive digitalisation."
"Over the years, we have established many collaborative efforts and TM One will continue to leverage on strategic investments with Cisco towards delivering seamless digital experience and integrated business solutions for business communication needs, true to TM's vision of "Making Life and Business Easier, for a Better Malaysia"," Azizi added.
Meanwhile, Naveen Menon, President of Cisco ASEAN, stated, "Malaysia is one of the most digitised nations in Southeast Asia. We are excited to see Cisco technology growing and delivering the digital journey for governments, large enterprises and small / medium businesses across Malaysia. Our continued partnership with TM One is critical for us to further drive the digital transformation of all industries."
Through TM One, TM enables its customers and partners' digital journey with seamless vertical and horizontal solutions toward their digital transformation. Positioned as the only enabler for businesses to realise their full potential of their digital opportunities, TM One offers solutions based on Cisco's leading technology in the areas of Networking, Collaboration, Security, Wireless and Mobility as part of its portfolio in helping Malaysian enterprises effectively grow their digital business at an effective cost. TM One is also Cisco's Certified Gold Partner and the first partner to sign as the Managed Services Provider for Cisco Meraki in Malaysia.
For more information on TM One and its product offerings, log on to www.tmone.com.my/
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Bank Islam appoints TM One as digital partner to accelerate its digital transformation
Bank Islam aims to become Malaysia's leading bank for social finance and digital Islamic bank of choice by 2021 TM One's digital solutions and professional services optimises business operations to realise Bank Islam's transformational strategy Comprehensive digital solutions such as data centre and Cloud α (Alpha) services, big data analytics and cyber-security solutions set to enhance Bank Islam's IT infrastructure and Centre for Digital Experience (CDX) digital banking products Telekom Malaysia Berhad (TM) via its enterprise and public sector business solutions arm, TM One, today signed a Memorandum of Understanding (MoU) with Bank Islam Malaysia Berhad (Bank Islam), for the appointment of TM One as the preferred digital partner in realising Bank Islam’s transformational strategy. The MoU was signed by Mohamed Iran Moriff Mohd Shariff, Chief Operating Officer of Bank Islam and Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer of TM One. Commenting on the collaboration, Ahmad Taufek said, “We are honoured to be given the opportunity to extend our digital expertise to Bank Islam. We are fully aware that digital transformation, data security and protection are the top priority, especially for the banking sector. This provides the best digital experience to their customers, particularly in these times where digital transactions are increasing exponentially. With this agreement in place, we can provide Bank Islam with the latest and secured digital solutions and infrastructure to support its transformation journey. Solutions such as cloud, cybersecurity and big data analytics will drive Bank Islam’s process optimisation, enabling omni-channel and data monetisation agenda, leading to cost optimisation and productivity uplift.” “At TM One, we aim to take transformation forward for our enterprise and public sector customers, such as Bank Islam in realising their digital aspiration. This befits our role as part of TM Group, as the enabler of Digital Malaysia,” he added. Chief Executive Officer of Bank Islam, Mohd Muazzam Mohamed said, “As Bank Islam is embarking on a new endeavour by becoming Malaysia’s First Public Listed Islamic Bank, we are taking steps in pursuing the latest technological advancements in facilitating the affairs of the institution with our stakeholders. The partnership with Malaysia’s leading integrated telecommunication company such as TM will complement the Bank’s effort to constantly improve our functions and the services we provide to the customers, thus further fulfilling market’s need and expectations. This effort will then catalyse the growth of the Bank and the Islamic banking industry as a whole.” He adds, “We are very excited and look forward to a meaningful partnership with TM, via TM One as digitalisation will enable core infrastructure that will support Bank Islam’s key strategic pillars of Sustainable Prosperity, Value-based Culture, Community Empowerment, Customer Centricity, Real Economy as we move forward.” The collaboration between both parties is aimed at further exploring TM One’s role in becoming the primary digital solutions provider to Bank Islam for digital infrastructures such as data centre and Cloud α (Alpha) services, as well as big data analytics and cyber-security solutions. These solutions will intensify Bank Islam’s IT infrastructure and Centre for Digital Experience (CDX) digital banking products, by allowing new buying experience, away from the traditional banking approach. This partnership combines the strength of both companies that will pave the way to accelerate Bank Islam’s transformational strategy. For further information on TM One, visit www.tmone.com.my and for more info on Bank Islam visit www.bankislam.com
UniSZA embarks on a digital transformation journey with TM One dedicated premium network connectivity
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TM reports operational improvement for 3Q2018 despite challenging environment
Key Highlights of 3Q2018: Group Revenue of RM2.95 billion Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) at RM941.4 million Group Reported Loss After Tax and Non-controlling Interests (LATAMI) of RM175.6 million from impairment of network assets Key Highlights of YTD 2018: Group Revenue of RM8.73 billion Group EBITDA at RM2.55 billion Group Reported Profit After Tax and Non-controlling Interests (PATAMI) at RM83.5 million Announces Revised Dividend Policy Telekom Malaysia Berhad (TM) today announced its financial results for the quarter ended 30 September 2018. The Group saw steady operational performance, amidst heightened challenges in its operating environment, namely industry and market challenges impacting its revenue. The Group held revenue steady, at RM2.95 billion in 3Q2018, 0.3% higher from RM2.94 billion in the previous quarter, on the back of higher data as well as other telecommunication related services revenue. Group Reported Earnings Before Interest, Tax, Depreciation and Amortisation (EBITDA) for 3Q2018 grew 11.3% to RM941.4 million as compared to RM845.9 million in 2Q2018 mainly due to lower operating costs. Group Normalised EBITDA, which excludes non-operational items, increased 13.1%, at RM930.9 million. However, due to impairment loss on wireless and fixed network assets, the Group recorded Loss Before Interest and Tax (LBIT) at RM631.8 million for 3Q2018. Without the reported impairment and other non-operational items, the Group’s Normalised Earnings Before Interest and Tax (EBIT) is at RM315.6 million for 3Q2018, a 39.4% increase against Normalised EBIT of RM226.4 million in 2Q2018. Consequently, the Group reported Loss After Tax and Non-controlling Interests (LATAMI) of RM175.6 million compared with RM102.0 million Profit After Tax and Non-controlling Interests (PATAMI) in the prior quarter. TM’s core net profit, or Normalised PATAMI excluding non-operational items, stood at RM266.4 million, a 71.0% improvement sequentially. The total capital expenditure (CAPEX) investment for the first nine months of 2018 at RM1.32 billion, or 15.1% of revenue. This is within TM’s full year capex guidance of 19-20% of revenue. By asset type, access comprised 62% of total spending, followed by core network at 15% and the remaining 23% was for support systems. Imri Mokhtar, Acting Group Chief Executive Officer, TM said: “We continue to face various headwinds from competitive market dynamics. Nonetheless, we held revenue steady over the quarter, and saw our cost reduction initiatives bearing fruit, by recording improved operational performance for QoQ and YoY. However, in light of the continued pressure from industry and market challenges and its impact on our revenue thus far, we have taken a prudent view, by undertaking the impairment of our network assets – this resulted in close to a RM1.0 billion impairment loss this quarter.” “The operational improvement in 3Q2018 is testament to the Group’s commitment to the four (4) pillars of our Performance Improvement Programme (PIP 2018) - Revenue Uplift / Preservation, Sustained Profitability, Improved Cash Flow and Increased Productivity that will navigate us through these headwinds. We are rationalising our business, reducing operating costs and focusing our resources on the opportunities that will have the most impact,” Imri elaborated. “We currently have 2.29 million broadband customers and our unifi customer base continues to grow at 1.26 million as at end of 3Q2018 as compared to 1.06 million as at the end of the corresponding quarter last year. In terms of convergence, we saw more customers moving up the value chain with having triple-play services and above, evidenced by our convergence penetration now at 48% of TM’s household penetration compared with 39% this time last year,” he added. “We will continue to strengthen our products and services portfolio and we are stepping up how we aggressively compete in the market, with greater sales and Go-To-Market activities on the ground. We are also working hard to reach more customers with various fit-for-purpose technologies to ensure that everyone can have the benefit of higher broadband speeds and enhanced experience. On top of that, we also have continuous engagements with the Ministry and the regulator to work toward mutually beneficial outcomes - for an improved broadband experience and help build a more balanced and inclusive digital nation, whilst at the same time balancing the business sustainability of the Group and the interests of our other stakeholders.” TM also announced a revised dividend policy which states that the Company intends to distribute yearly dividends of 40 to 60% from its PATAMI. Dividends will be paid depending on overall business and earnings performance, capital commitments, financial conditions, distributable reserves and other relevant factors. The dividend policy will take effect from the next dividend declaration. “This is a matter of great importance to us. In light of the current operating landscape and after careful consideration of the potential impact on our earnings alongside our efforts to transform the Company to adapt thereto, the Board has determined the review of our dividend policy to support TM’s long-term strategic objectives.” As Malaysia’s Convergence Champion, TM remains committed to fulfilling Malaysians’ digital and communication needs of all customer segments i.e., consumer, SME, corporate enterprises, public sectors, access seekers etc via our business clusters, unifi (consumer & SME), TM ONE (Enterprise and Public sectors) and TM Global (Global and Wholesale). Prospects for the Current Financial Year Ending 31 December 2018 The recent industry challenges and market environment have had major impact to the overall revenue estimates and earnings of TM Group in the financial year. TM anticipates that the challenging environment will persist for both its retail and wholesale segments. In the midst of these challenges, TM will continue to focus towards strengthening performance of its core business and operations.
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