15 Oct 2021
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment.
The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end.
Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise.
This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance.
We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
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TM accorded special Kincentric COVID Resilience Award Malaysia 2020 for its efforts and proactive measures in combating Covid-19 pandemic
The Company received special recognition for its efforts and proactive measures in handling, mitigating and curbing the spread of COVID-19. Telekom Malaysia Berhad (TM) was recently awarded the Special Kincentric COVID Resilience Award Malaysia at the Kincentric Best Employers Malaysia 2020 Learning Conference and Award Ceremony which was held virtually. As the COVID-19 pandemic continues, people and organisations face unprecedented new challenges. The special awards recognise companies that have been actively managing the employee experience in the rapidly unfolding COVID-19 crisis; especially for those in critical functions ensuring business continuity and recovery. The judging criteria is based on key themes of Senior Leadership/communication, virtual work effectiveness, concern and engagement on employee wellness; supported by people practices. Badrul Hisham Ahmad, Vice President, Support Business TM who is also the Chairman of TM's COVID-19 Crisis Response Team (CRT) virtually received the award on behalf of TM. He was also one of the panelists in the sharing session among the winners of the COVID Resilience Award. Commenting on the achievement, Imri Mokhtar, Group Chief Executive Officer, TM said, "We are humbled and honoured to receive this meaningful award on behalf of all our Warga TM. In these challenging times, their dedication and commitment to serve our customers and the nation with essential connectivity have been exemplary. We would like to especially thank our COVID-19 Crisis Response Team and volunteers such as PAKAR Semboyan, TM Rovers, the 'buddies' and others behind the scenes; who have gone beyond the call of duty to ensure all are taken care of." "TM will continue to take proactive measures to curb the spread of COVID-19 for the safety of our employees, customers and stakeholders. We remain committed to help Malaysia rebuild its economy via connectivity and digital solutions. Together may we return stronger," he added. Kincentric, a Spencer Stuart Company through its Kincentric Best Employers programme gives high-performing organisations credit and visibility for the quality of their employer brand – and an edge in the talent marketplace. With 20 years of robust data on employee experience behind it, the programme measures and differentiates employers on the four (4) people-factors that are key to success, namely high employee engagement, agility, engaging leadership and talent focus. This year, Kincentric has introduced a special COVID Resilience Award to recognise organisations that have risen above and holistically supported their employees in managing the significant emotional, social and economic impact brought on by the pandemic. This award demonstrates how a great employee experience defines the ability for a business to survive and thrive, especially in critical moments.
TM and OYO Malaysia collaborate to provide guests with an enhanced connected staying experience
TM customers can also enjoy great promos at OYO Hotels and Homes as part of loyalty programme With the aim of elevating customer experience, OYO Malaysia and Telekom Malaysia Berhad (TM) today formalised a commercial and marketing arrangement, extending the companies' existing working relationship to benefit more local as well as foreign travelers. Under the partnership, TM will be providing its full suite of unifi services including high-speed broadband access, unifi TV and unifi Mobile to enable patrons of OYO Hotels and Homes to experience a seamless broadband and entertainment experience powered by unifi. TM will also provide dedicated customer support and technical teams for round-the-clock support at OYO Hotels and Homes to ensure business and service continuity. Meanwhile, OYO Malaysia will be offering special promos for TM customers for their stay at OYO establishments through TM's loyalty programme, TM Rewards. Besides that, both companies will work together in marketing initiatives including promoting OYO Hotels and Homes to 24,000 TM staff nationwide. The partnership was officially announced by Vimal Balachandran, Head, OYO Homes, Malaysia and Izlyn Ramli, Vice President, Group Brand and Communication, TM. Commenting on the partnership, Izlyn said: "I am very excited with this collaboration and would like to thank OYO Malaysia for choosing us as your communications and ICT solutions partner. With the provisioning of our comprehensive converged solution by TM, OYO Malaysia is set to elevate its guests' digitally connected staying experience at its properties nationwide. Our dedicated support service team will also help to ensure that OYO guests enjoy our seamless broadband and entertainment experience. This will certainly ease OYO management's concerns on continuous operational efficiency so they can focus on their core business, which is providing the best hospitality services to their patrons. TM, as the National Telecommunications Infrastructure Provider has a higher purpose to provide Malaysians with better connectivity via our solid network infrastructure, and power Malaysia as a Digital Nation – enabling Society, Businesses and Government. Today's collaboration reflects our continued support for the Malaysian hospitality and tourism industry. We hope this will spur more Malaysians to explore our beautiful country, while they continue to enjoy internet and entertainment access on unifi!" Welcoming TM to the extended OYO family, Vimal said that technology is at the core of hospitality at OYO. "OYO is constantly looking at ways to help asset partners transform their properties and enhance the guest experience at every step, thereby significantly increasing occupancy and profitability. The collaboration between two leaders in their respective categories continues to build on OYO's model of combining design, hospitality, and technological expertise and operational capabilities to enable our asset partners to offer good quality customer service and a seamless broadband experience to guests," he said. "TM has been an invaluable and supportive partner to OYO from the time when we first set foot in Malaysia in 2017. We look forward to a continued working relationship as we scale and extend our leadership position in Malaysia," added Vimal. OYO has revolutionised the fragmented and legacy-driven budget hospitality space by empowering small and independent asset owners with the operational capabilities and technology that enables them to compete with big hotel chains and achieve high occupancies and, therefore, yields. OYO Hotels and Homes currently operates over 16,000 rooms in more than 450 properties that it franchises and manages in 50 cities across Malaysia. Globally, OYO is present in over 800 cities across 80 countries. OYO Hotels and Homes has over 2,500 hotels and more than 75,000 exclusive rooms under management in Southeast Asia. Besides that, in conjunction with the holiday season, TM is also promoting OYO Malaysia at its School Holiday Carnival which is currently taking place until 7 December 2019 at KL Tower, a TM wholly-owned subsidiary and among the main tourism spots in Malaysia. The carnival lines up various activities for visitors to participate including quizzes, crossword puzzles, maze challenge, recycle initiative as well as Visit Malaysia Year 2020 campaign promo by Tourism Malaysia.
UNIFI TV LAUNCHES ALL-NEW ANEKA PLUS PACK WITH VIDIO, ONE OF SEA’S TOP 3 STREAMING APPS
KUALA LUMPUR, 13 SEPTEMBER 2024 – Unifi TV, Malaysia’s largest platform of premier channels and streaming apps, relaunched its popular Aneka Plus Pack, now bundled with Vidio, Indonesia’s number one streaming app which is also among Southeast Asia’s (SEA) top three platforms. Being the only streaming platform to reach more than 4 million subscribers in Indonesia alone, Vidio’s extensive library of Indonesian content is anticipated to resonate well with Malaysian viewers. Its comprehensive offerings include Vidio Original series Gelas Kaca, Ratu Adil and Santri Pilihan Bunda featuring cast such as Aura Kasih, Dian Sastrowardoyo, Naura Ayu and many more. Jasmine Lee, Unifi’s Chief Commercial Officer, Consumer, said, “Our partnership with Vidio marks an exciting milestone for Unifi TV, enhancing the value we provide our customers with the addition of Indonesia’s number one streaming app. Vidio’s extensive library of premium Indonesian content provides Unifi TV subscribers access to even more channels, TV shows, sports and entertainment options, bundled conveniently with their broadband subscription. “This collaboration reinforces Unifi’s commitment to deliver the most comprehensive convergence suite of fibre broadband, 5G mobile, TV, and lifestyle services as part of our Unifi UniVerse offerings. Integrating Vidio reflects our commitment to continuously add value across our offerings, and exemplifies TM’s Digital Powerhouse aspirations to redefine digital access and experiences for a better future," Jasmine added. Hermawan Sutanto, Managing Director of Vidio, said, "We are thrilled to embark on this journey with Unifi TV and bring our unique content to Malaysian audiences. Vidio excels in premium Indonesian content, entertainment and sports. We believe that we can enrich Unifi TV’s entertainment experience especially given the shared values between Malaysian and Indonesian cultures. “This partnership marks a significant milestone for Vidio, reaffirming our commitment to expanding our footprint and delivering high-quality entertainment beyond Indonesia. We believe this collaboration will pave the way for more international ventures and strengthen our position as a key player in the streaming industry," he added. Vidio is available via the new Aneka Plus Pack, which also includes more than 20 premium channels and three streaming apps for only RM30 a month. An a la carte option is also available to new and existing Unifi subscribers (with and without TV Packs) from only RM8.40 a month. Customers can also enjoy a one-month complimentary viewing from now until 24 September 2024 with the Vidio a la carte subscription. For more information on Unifi TV and its offerings, visit unifi.com.my/tv
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