15 Oct 2021
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment.
The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end.
Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise.
This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance.
We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
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TM extends ‘JASA Pack’ unifi mobile plan to all PDRM officers & staff to support their digital lifestyle
A specially priced unifi Mobile ‘JASA’ offers unlimited calls, data and SMS available for subscription starting today As the one and only brand in Malaysia that offers a truly converged broadband services to Malaysians nationwide, Telekom Malaysia Berhad (TM) today reiterates its appreciation for the contributions of Polis DiRaja Malaysia (PDRM) to the nation with the extension of its unifi Mobile ‘JASA’ Pack to all PDRM officers and staff. The specially priced unifi Mobile plan was launched by Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM and Tan Sri Dato’ Sri Mohamad Fuzi Harun, the Inspector General of Police. Also present were other police officers and PDRM staff of various ranks. Speaking at the launching ceremony, Datuk Bazlan said, “We are happy to further extend our unifi Mobile ‘JASA’ Pack plan, a specially priced plan now available for all PDRM officers across all ranks. The offering of this special package is to appreciate their sacrifices for and contributions towards the country and a reflection of our unwavering support towards uniformed bodies such as PDRM. This ‘JASA’ Pack plan offers a converged broadband services and enable them to enjoy unlimited data, calls and SMS via unifi Mobile at an affordable price for their daily communication needs; it is a perfect plan for their digital lifestyle, true to our brand promise, “Life Made Easier”.” “Over the years, TM has been working closely with PDRM for many successful initiatives towards enhancing the national security. For the past 21 years, TM is the main supporter for ‘Ops Selamat’ road and home safety campaign in reducing the road mishaps rate and to increase awareness on home safety and driving safety during festive season. We also work closely with PDRM on preventive measures via various collaborative activities. Leveraging on our extensive connectivity, collective expertise and experience over 30 years of managing various call centres, we are committed to play an important role in the public safety area towards delivering enhanced emergency services. This is to ensure that members of the public are able to reach any of the emergency agencies during emergency situations. This is in line with our aspiration to become the Government’s trusted ICT partner,” he elaborated. The unifi Mobile ‘JASA’ Pack is available to all PDRM officers and staff who are existing or new unifi and Streamyx subscribers. Specially priced at only RM59 per month, unifi Mobile ‘JASA’ Pack can be subscribed at all TMpoint outlets nationwide and subscribers can enjoy unlimited data, calls and SMS with no contract. The plan can be subscribed with a new mobile number or by maintaining the existing mobile number via port in. The unifi Mobile ‘JASA’ pack special promotion for PDRM officers is available for subscription until 31 March 2019 and a PDRM staff ID will be required as verification document during the registration process. Initially, earlier this year, TM launched the similar package of unifi Mobile ‘JASA Pack’ plan for teachers and officers under the Ministry of Education. For further information on TM, visit www.tm.com.my
DNB, TM and ZTE Collaborate On World's First and Fastest 28Gbps 5G mmWave on Standalone 5G Core
CYBERJAYA, 17 October 2023 – Digital Nasional Berhad (DNB), TM and ZTE Corporation (ZTE) have formed a strategic alliance to unveil the world’s fastest 5G live trial which will deliver remarkable speeds up to 28Gbps. This revolutionary technology will reshape Malaysia’s digital landscape and set a new global standard in wireless communication. An expansion of DNB’s commitment to drive 5G capabilities for the country, the partnership will leverage TM’s established network infrastructure and digital expertise, as well as ZTE’s state-of-the-art mmWave active antenna unit and cutting-edge chipset technology to deliver Malaysia's first standalone 5G core, complemented by an adaptable next generation transport network. This milestone solidifies Malaysia’s position as a frontrunner in mmWave technology, elevating industry digitalisation and consumer experiences to unprecedented levels. Through this new innovation, the strategic partnership aims to propel productivity and operational efficiency, improving customer satisfaction and generating higher demand across all sectors. It will also enhance rapid Fixed Wireless Access (FWA) connections to deliver high-quality services, video streaming, lag-free online gaming, and immersive virtual and augmented reality applications. Gracing the launch of this collaboration at TM’s Multimedia University, YB Teo Nie Ching, Deputy Minister of Communications and Digital, said, “This groundbreaking partnership reaffirms Malaysia’s commitment to advancing technology, propelling us into a new era of connectivity. It underscores our determination to lead the way in technological advancements on the global stage.” Ken Tan Tzi Kieng, Chief Technology Officer of DNB, underscored the significance of this collaboration, saying, “We are thrilled to be part of this strategic collaboration with TM, MMU and ZTE on the world’s fastest 5G live trial. Connectivity is a vital component of the digital economy; and 5G, with its high throughput and low latency, paves the way for Malaysia to achieve its digital aspirations. The use of mmWave spectrum in DNB’s 5G wholesale network further augments this by giving a 5.5G experience, which is a launchpad to 6G. The combination of our spectrum with TM’s SA core opens up exciting possibilities in the enterprise space, especially in the deployment of 5G private networks.” Amar Huzaimi Md Deris, TM’s Group CEO, said, “We are pleased to work with DNB and ZTE to revolutionise Malaysia's 5G landscape, bringing digital opportunities to communities, businesses and the government. The standalone 5G core and TM’s cutting-edge network infrastructure will establish new benchmarks in connectivity speed and reliability, pushing the boundaries of digitalisation. This will enable better user experiences, pioneer new industry growth and drive the country’s innovation ecosystem that will power Malaysia as a digital nation.” Steven Ge, Managing Director of ZTE Malaysia, concluded, “ZTE is honoured to contribute our cutting-edge technology to this ground-breaking Live Trial in Malaysia. We believe this initiative will pave the way for new possibilities in the telco industry. This historic collaboration underscores ZTE's steadfast commitment to pushing the boundaries of technology and driving innovation within the telco industry. We take immense pride in working alongside esteemed partners such as TM and DNB to bring the world's fastest 5G live trial to fruition.”
unifi set to bring more #khabarbaik news in 2019
unifi committed to raise the bar with positive changes via #khabarbaik movement unifi, the premier Convergence brand under Telekom Malaysia Berhad (TM) today shared its plan for 2019 through its #khabarbaik movement, which is set to bring more good news Malaysians nationwide. The #khabarbaik movement was unveiled by Moharmustaqeem Mohammed, Acting Executive Vice President, unifi. Apa khabar? unifi says #khabarbaik The #khabarbaik movement represents unifi’s commitment to continue raising the bar on its products and services as unifi constantly innovates and understands its customers’ needs. unifi hopes that the movement will be a shift in attitude and approach that seeks to spread positivity, and this has been implemented internally since the beginning of 2019. #khabarbaik is the attitude that will be embraced by each and every employee of unifi that will translate to how the business is run and the positive changes it will bring to consumers and Malaysia at large. According to Mohar: “As we kick start the year 2019, this has been a very exciting juncture for unifi. Even as we continue to evolve as an organisation, our commitment has and will always be to enable digital adoption and a converged lifestyle for all – across all backgrounds and income groups. We have contributed a great lot to the country’s digital development and we think that is worth celebrating. In the meantime, we will continue to work hard to address customer pain points. We will keep listening and then, come back to market with more #khabarbaik. That is why the #khabarbaik movement is our way forward to serve Malaysia through our product offerings and design a better customer experience.” First #khabarbaik of 2019 Living up to its promise of delivering good news to Malaysia, unifi also unveiled the brand new unifi Mobile postpaid lineup, designed with every Malaysian in mind. “unifi aspires for every Malaysian household to be seamlessly connected to their favourite content and services. However, we understand that there is no ‘one size fits all’ approach as each member of the family will have different data consumption. From the teenager who consumes many videos on the move, parents with young ones that love to explore educational content online, to the grandparent who uses data primarily to keep in touch with their family members – unifi Mobile’s newest plans aim to enable every individual’s unique digital lifestyle, just at the right price points,” Mohar shared. With the latest unifi Mobile offering, ‘Adik’, who might not need as much data, can opt for a smaller mobile data plan of 2GB (1GB LTE + 1GB 3G) at only RM19. The unifi Mobile 19 plan also comes with five (5) minutes talk time and 25 SMS. Meanwhile, ‘Atuk’ or ‘Nenek’ could opt for unifi Mobile 29 and ‘Kakak’ can choose unifi Mobile 39 which offers 3GB (2GB LTE + 1GB 3G) and 5GB (4GB LTE + 1GB 3G) respectively – along with 50 minutes talk time and 25 SMS. As for those who are happy with 10GB data, they can subscribe to the unifi Mobile 59 plan that comes with 9GB LTE + 1GB 3G, 100 minutes talk time, and 25 SMS. These tailored plans will ensure that everyone has just the right plan they need – not too much, not too little. These new offerings will join unifi’s existing unifi Mobile 99 plan which offers never ending data, calls, and SMS. Now Malaysians will have more options to choose from when looking for a postpaid plan. The full range of unifi Mobile offerings are available for purchase on unifi’s website at unifi.com.my By introducing simpler and more affordable plans, open for subscription to all Malaysians, unifi is able to make internet connectivity more accessible to all citizens, ensuring that Malaysians from all walks of life are able to benefit from the digital lifestyle. “This is definitely aligned to what we hope to spread with #khabarbaik. It is our commitment to ensure that access to internet connectivity is affordable and seamless for all. We hope that by introducing value add plans like the unifi Mobile 19, we can enable more Malaysians to adopt digital technology into their lifestyle,” said Mohar. Updates on unifi turbo and Streamyx upgrades In another exciting update, aggressive speed upgrading exercise to unifi packages are currently ongoing for existing Streamyx customers residing in unifi coverage areas. Meanwhile, for Streamyx customers in non-unifi coverage areas, TM is committed to bring high speed broadband to them through alternative technologies by TM or other infrastructure providers. Where technology permits, TM is doubling the Streamyx speed at the same price of their current broadband plan. “In total, about 1 million are eligible for the turbo upgrading exercise. Existing unifi customers will see up to a tenfold speed boost with the turbo upgrades; from 10Mbps to 100Mbps, from 30Mbps to 300Mbps, from 50Mbps to 500Mbps, and from 100Mbps to 800Mbps – all at the same rates that they are currently paying. To date, we have successfully upgraded over 910,000 unifi customers and more than 66% of over 340,000 Streamyx customers residing in unifi coverage areas to unifi; at the same price of their current plan. The rest of the 130,000 Streamyx customers who have yet to grab this opportunity for the free upgrade are encouraged to do so. We aim to complete this speed upgrading exercise by March 2019. In the meantime, we do acknowledge that some upgraded customers are facing speed hiccups which we are resolving soonest possible,” Mohar elaborated. “In the coming year, we promise to deliver more #khabarbaik in the form of greater connectivity, seamless customer experience, and an all-round digital lifestyle to all parts of Malaysia,” he concluded. To learn more about the latest unifi offerings, log on to unifi.com.my
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