15 Oct 2021
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment.
The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end.
Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise.
This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance.
We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
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Netflix Is Now On unifi TV; Bringing Premium Entertainment To Unifi Customers
Unifi, the only quad-play service Malaysian telco for fixed voice and broadband, mobile and lifestyle services, today announced a new Unifi TV partnership with one of the world’s leading entertainment services, Netflix. This partnership will provide Malaysians access to must-watch entertainment and add greater value through Unifi TV’s premium content offerings. From 23 June, Unifi customers will have access to Netflix’s array of movies such as Extraction 2, starring Chris Hemsworth, Heart of Stone starring Gal Gadot, and all-time blockbuster hits like Red Notice and Glass Onion: A Knives Out Mystery. Customers can also enjoy popular TV series including Wednesday, The Witcher, Black Mirror, and Korean dramas like The Glory and Black Knight. This includes a three (3) months’ promotion starting 23 June where customers will be able to add on Netflix to their existing subscription by upgrading to the new Unifi TV Ultimate Packs at a special price. Anand Vijayan, TM’s Chief Commercial Officer and Executive Vice President of Unifi said, “We are excited to bring on board one of the biggest and most popular streaming platforms globally to Unifi TV. Adding this feather to our lifestyle services and converged solutions cap is part of Unifi’s ongoing expansion plans for 2023, as we continue to offer customisable, and best value-for-money solutions that provide something for everyone.” “The addition of Netflix opens up a host of popular and diverse entertainment selections to our lifestyle services, and to celebrate this partnership we will provide customers one of the best bundle deals through Unifi’s all-in-one subscription. This special three-month promotion is our way of sharing this latest milestone with our customers, with Netflix taking us to the next stage of our home and on-the-go entertainment offerings,” he shared. Tizar Patria, Business Development Manager for Indonesia, Malaysia, and Thailand at Netflix, said, “At Netflix, we believe that great stories can come from anywhere and be loved everywhere, and we are delighted that our partnership with Unifi TV will bring greater access to must-watch films and shows from our catalogue to more Malaysians.” The partnership serves as the latest addition to Unifi TV’s existing offerings, which include a whopping 71 premium channels and 17 app partners such as Disney+ Hotstar, Viu, WeTV and Lionsgate Play. This collectively makes up Malaysia’s largest selection of streaming apps available over a single platform. To subscribe, Unifi customers can add Netflix to their new or existing plans at all Unifi Stores or call 100 for subscription packages at promotional prices. This includes the limited-time offering of Unifi TV’s newest premium TV pack, Ultimate Plus Pack at RM 69.90 and Ultimate Max Pack at RM 89.90, an add-on from as low as RM 9.90 for full access to all Netflix services from the previous Unifi TV Ultimate Pack during the three-month promotion. Customers can also add on Netflix with subscriptions to Unifi’s broadband only packages. To find out more about the Unifi TV x Netflix bundles, visit https://unifi.com.my/tv.
TM takes action to curb further Covid-19 spread; continues to serve the nation with essential services
Reactivates “Work From Home” nationwide following new cases recorded Telekom Malaysia Berhad (TM) today confirmed that since its previous announcement on 11 October 2020, ten (10) further positive cases of Covid-19 have been recorded amongst its employees; bringing a total of 13 positive cases thus far. The newly affected areas include Menara TM and TM Annexe 1 in Kuala Lumpur as well as at a network node in Rawang. This is in addition to the earlier affected areas of Menara TM ONE in Damansara, Kuala Lumpur and Kepayan office in Kota Kinabalu. From the 13 cases, the Company is pleased to announce that three (3) employees have been discharged from the hospital and quarantine centre they were admitted to, and are continuing their recovery and home-quarantine for 14 days. Meanwhile, the other ten (10) employees are currently receiving treatment. Following the new positive cases, detailed contact tracing is being carried out by the Ministry of Health (MoH), assisted by TM's COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the affected employees. Identified close contacts are being contacted by MoH for further advice and action. TM immediately took the necessary actions which include immediate closure of the affected premises for seven (7) days to facilitate thorough disinfection and sanitisation in accordance to the guidelines set by MoH. The disinfection and sanitisation works at TM Annexe 1 and the network node in Rawang have been completed on 14 October 2020, Menara TM ONE on 13 October, while the work at Menara TM is ongoing and expected to be completed by 5.00 pm today. TM offices in Sabah, Kedah and other Red Zone areas had been closed much earlier as proactive precaution in correspondence to the increasing cases there recently. With immediate effect, TM is also activating "Work From Home" (WFH) arrangements for all Warga TM nationwide until 31 October 2020. On Monday, TM had implemented the same for TM employees in Selangor, Kuala Lumpur and Putrajaya, ahead of the Conditional Movement Control Order (CMCO) announced. Commenting on the latest developments, Group Chief Executive Officer of TM, Imri Mokhtar said, "The sudden rise in cases amongst our Warga TM family, and indeed throughout the nation is of worrying concern. I join the Board, management and all Warga TM in praying for the speedy recovery of the affected employees as well as for the safety, protection and health of all Malaysians during these testing times. Meanwhile, we have taken immediate action and activated safety protocols for the buildings and areas affected. Most importantly for our employees, we are announcing working from home arrangements for all Warga TM nationwide effective today till the end of October. As TM provides essential services for the nation, our frontliners involved in critical functions serving our wide base of customers shall continue to work, adhering to the SOP guidelines from the authorities." "Over 4,700 critical function employees at our TMpoints, contact centres, field teams for service installation and restoration continue to lead the front line in serving our community, businesses and Government in the Red Zones. This is even more important especially when many Malaysians are now back to working from home. To all the TM frontliners and the TM Covid-19 Response Team (CRT), our highest appreciation for stepping up in the line of duty, and our prayers for your safety and protection," he added. TM is also providing free Covid-19 swab tests in collaboration with its panel of medical service providers for employees who may have been exposed to the virus. This is yet another proactive measure taken by the Company to curb the spread of the virus amongst its employees. Identified employees can undergo the test from 15 October 2020 onwards at a temporary drive-through facility set up at Menara TM. More facilities will be set up at other locations, if required. TM would also like to remind everyone at all times to keep safe social distance, hygiene and adhere to the SOPs as advised by the Government. The Company urges everyone who has any symptoms to seek medical attention and not risk further exposure to their loved ones and anyone else. TM wishes for the safety and health of all Malaysians nationwide; together may we return stronger.
TM GLOBAL EXPANDS DATA CENTRES IN CYBERJAYA AND JOHOR TO STRENGTHEN NATION’S DIGITAL TRANSFORMATION
KUALA LUMPUR, 11 NOVEMBER 2024 – TM Global, TM’s wholesale business arm, will expand its Klang Valley Data Centre (KVDC) in Cyberjaya and Iskandar Puteri Data Centre (IPDC) in Johor, addressing the growing demand for domestic and international data hosting services. This is the next phase in TM’s strategic roadmap to grow its infrastructure ecosystem and position Malaysia as a preferred digital hub in Southeast Asia, aligning with its aspiration to become a Digital Powerhouse by 2030. These expansions and TM’s partnership with Nxera to develop a new, hyperconnected, AI-ready data centre, lays the foundation for digital services such as cloud, advanced analytics, artificial intelligence, and the Internet of Things. Scheduled for commercial operations in 2025, the second phase of both KVDC and IPDC will deliver a combined IT load of about 20MW. The expansion will meet Uptime Institute’s Tier-III standards, and the Leadership in Energy and Environmental Design (LEED) Silver rating for long-term sustainability, a globally recognised green building certification. Khairul Liza Ibrahim, TM Global’s Executive Vice President, said, “KVDC and IPDC are integral infrastructures in Malaysia’s digital ecosystem, serving as international gateways and interconnected points to support 5G networks. This second phase of our data centre expansion will feature sustainable designs, boosting our capacity to support hyperscalers, OTT players, cloud and next generation AI providers, as well as enterprises.” TM Global’s data centres are complemented by seven regional Edge Facilities located throughout the country. These support high-performance computing and co-location services to bring content closer to end-users with minimal latency. “We have further enhanced our data hosting services with a recent acquisition of the Facilities-based Operator license in Singapore, allowing us to provide seamless, secure data centre-to-data centre connectivity through our extensive domestic fibre optics network and international submarine cable systems. This enables us to meet the growing connectivity demands across the region, linking data centres from Thailand to Malaysia, Singapore, and Batam in Indonesia,” Khairul Liza emphasised. TM Global offers a comprehensive suite of platform-based services, including Multi-Edge Computing and Content Delivery, to elevate data hosting solutions. These services are tailored to optimise performance and efficiency, ensuring a robust and reliable data-driven network for customers. Leveraging its extensive network infrastructure, TM Global equips carriers, enterprises, hyperscalers, OTTs, and next-generation AI application providers with the tools necessary to drive innovation and seamless digital integration.
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