15 Oct 2021
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment.
The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end.
Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise.
This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance.
We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
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UNIFI TV OFFERS FREE VIEWING OF OLYMPIC GAMES PARIS 2024 ON 17 CHANNELS VIA UNIFI TV APP
KUALA LUMPUR, 16 JULY 2024 – Unifi TV, Malaysia’s largest platform for premier channels and streaming apps, has been named an official broadcaster for the highly anticipated Olympic Games Paris 2024. Making the Games accessible to all Malaysians wherever they are, Unifi TV will offer viewing access starting 24 July to 12 August 2024 through its Unifi TV app. With 17 HD channels dedicated to cover all 32 sports and 329 events, everyone including non-Unifi customers can download and register for the complimentary service via the Unifi TV app from various app stores across all smart devices. Existing and new subscribers will enjoy live broadcasts, exclusive interviews, and behind-the-scenes access to their favourite games and athletes with no new or additional charges. Further demonstrating support for the Malaysian contingent, Unifi TV has also launched the hashtag #SemangatTakTerbatas which will be extended across Unifi’s official social media platforms including Facebook, Instagram, TikTok & YouTube. Anand Vijayan, TM’s Chief Business and Consumer Officer, said, "We are thrilled to be an official broadcaster of Olympic Games Paris 2024, bringing this extraordinary event to all Malaysians. This year we are offering 17 dedicated HD channels, delivering limitless access for all viewers at home and on the go. By providing more inclusive access, we also aim to foster a sense of national pride and support for our Malaysian athletes and create unforgettable moments that unite us all. This is among our efforts to make technology and content accessible to more Malaysians and build connected communities, aligning with TM’s Digital Powerhouse 2030 aspiration to enable a Digital Malaysia." For more information about Unifi TV's coverage of the Olympic Games Paris 2024, visit unifi.com.my/paris2024.
TM revises 2018 key headline KPIS – embarks on enhanced performance improvement programme (PIP 2018) and introduces new broadband plans
Key Highlights: Revised 2018 Headline Key Performance Indicators (KPIs) Revenue growth of -1.0% to flat EBIT at approximately RM1.0 billion Customer Satisfaction Measure of 72 Performance Improvement Programme 2018 (PIP 2018) Revenue uplift Sustained profitability Improved cash flow Increased productivity Introduce new Broadband plans An affordable entry level unifi @ 30Mbps for targeted B40 segment unifi 'turbo' plans offering more than double the speed Special package upgrade for pre-unifi (formerly known as Streamyx) customers in unifi areas nationwide Re-launch of 'unlimited' unifi Mobile postpaid plan Telekom Malaysia Berhad (TM) today announced the revision of its Headline Key Performance Indicators amidst evolving market dynamics and a challenging operational environment. The Group also announced the implementation of its Performance Improvement Programme 2018 (PIP 2018) – a continuation of its transformation journey, now in its 4th wave. TM also introduced new Broadband plans in its ongoing efforts to provide affordable broadband services to the nation, and in support of national aspirations. Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM commented on the announcement: “We are currently facing numerous challenges to the business namely intensifying competition; increasing business and operating costs; cautious enterprise spending as well as increasing regulatory pressures. Given these headwinds, we are revising our Headline KPIs for 2018 – to an expected revenue growth of negative 1.0% to flat in 2018, Group Operating Profit (Earnings Before Interest and Tax (EBIT)) at approximately RM1.0 billion and Customer Satisfaction Measure of 72.” At the same time, TM is also revising its capex guidance for this year between 20-22% of revenue, from the high 20s % guided earlier this year. This entails reprioritising its network spending and sweating of existing assets. With regard to expanding its coverage, TM will do so in the most efficient manner. “In our ongoing transformation journey and to adapt to the changing landscape, TM has embarked on our 4th wave of Performance Improvement Programme 2018 (PIP 2018) which looks at 4 main pillars of Revenue Uplift, Sustained Profitability, Improved Cash Flow and Increased Productivity. We believe the strategic initiatives laid will assist TM in navigating through the current challenges and position us in a more resilient and competitive stead. The implementation of the PIP 2018 initiatives will provide us the runway to accelerate our current plans of convergence and digital,” he elaborated. TM announced the introduction of its new Broadband and mobile plans to boost its market leadership position and deliver on the national broadband aspiration with respect to price, speed and coverage. The new plans are as detailed below: 1. A new affordable entry level unifi package at 30Mbps for targeted B40 segment. Lower income groups can access high-speed broadband through this package at a price point below RM100 (more than 40% lower price from the existing 30Mbps package). Registration for pre-booking starts 15 July 2018 via unifi.com.my. 2. unifi ‘turbo’ plans offering more than double the current broadband speed. TM will gradually upgrade the speed for all its existing unifi customers at more than double the speed at no extra cost starting 15 August 2018, while new customers subscribing to existing unifi plans before 31 December 2018 will also be upgraded accordingly in 2019. 3. Special package upgrade for pre-unifi (formerly known as Streamyx) customers in unifi areas nationwide. Eligibility status check will be available via unifi.com.my from 15 July 2018. Note: All above are subject to technical availability in customers’ areas and terms & conditions. 4. A re-launch of its ‘unlimited’ unifi Mobile postpaid plan, which gives customers unlimited data, calls and messaging. This serves as a convergence offering exclusive to existing broadband customers and will be available at all unifi outlets and unifi.com.my from 15 July 2018. “As Malaysia’s Convergence Champion, we believe that internet access is a critical enabler to grow our digital and creative economy towards making life and business easier for all. Today, we serve nearly 2 million broadband homes, more than 8 million individuals and connect more than 10 million devices nationwide. We hear what Malaysians want – faster internet connection at affordable prices, which has been our aspiration since the launch of unifi in 2010. In October 2016, we announced our Broadband Improvement Plan (BIP), with speed increase upgrades of up to 100Mbps at the same price and completed the exercise in 2017 to benefit close to 1 million broadband customers nationwide, including 323,000 pre-unifi customers. Currently, we have started contacting our pre-unifi customers in unifi areas for an upgrade to unifi plans. For others not in unifi areas, we will continuously invest in our network to provide at least our 30Mbps entry level unifi package through the latest fixed and wireless broadband technologies. Collectively, these new Broadband plans will catapult Malaysia beyond a majority of our regional peers into a competitive set of countries globally with high-speed broadband,” he added. TM looks forward to continued resilience and sustainable growth following the implementation of the new strategic plans moving forward.
HBO AND CINEMAX CHANNELS NOW EXCLUSIVE TO UNIFI TV
KUALA LUMPUR, 6 March 2026 – Warner Bros. Discovery and Unifi TV today announced that Unifi TV has secured exclusive rights to four premium HBO channels in Malaysia—HBO, HBO Hits, HBO Family, and Cinemax.The agreement with Warner Bros. Discovery makes Unifi TV the only platform in the country authorised to distribute these channels to households and hotels*. This reinforces Unifi TV’s position as an integrated entertainment and content solutions provider.The exclusive channels deal underscores Warner Bros. Discovery and Unifi TV’s commitment to the market and long-term strategy to differentiate through meaningful partnerships and quality storytelling that resonates with audiences nationwide.The HBO channels will be available exclusively through the Unifi TV’s Super Star Pack, Max Plus Pack and Max Pack, which also includes a limited-time offer to streaming platform HBO Max from as low as RM21 per month. These curated packs offer customers flexible options and a premium entertainment ecosystem designed to meet evolving viewing preferences.To celebrate the exclusive rollout, Unifi is offering free access to all four HBO channels for all customers until 4 April 2026. This limited-time window allows households nationwide to experience HBO’s premium content lineup firsthand.In addition, hotel partners will be able to deliver the HBO and Cinemax channels to their guests through Unifi TV’s customizable content solution, elevating in-room entertainment offerings.Anand Vijayan, Chief Business and Consumer Officer at TM said, “Unifi TV continues to invest in premium content to ensure our subscribers have access to the world’s most compelling entertainment. Securing exclusive rights to the HBO channel suite is a major milestone in this journey and a significant win for our customers. By strengthening our content offering and integrating it with our high-speed broadband, mobile, and smart home services, we are delivering a truly converged digital experience that is unmatched in Malaysia.”Shonali Bedi, Head of Strategy, Partnerships and Insights – APAC at Warner Bros. Discovery said, “This exclusive partnership with Unifi TV reflects our commitment to bring world-class entertainment to audiences across several platforms. We know that there are many fans of our HBO channels in Malaysia, and through this renewed deal, linear audiences can continue to enjoy some of world’s most popular content – including HBO Originals like A Knight of the Seven Kingdoms and the upcoming new season of House of the Dragon.”
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