18 Feb 2021
TM extends free connectivity to more than 1,000 community centres nationwide
- FREE WiFi for close to 60 PPRs and over 1,000 community internet centres nationwide in collaboration with MCMC to provide internet access and facilitate Home-based Teaching and Learning (PdPR).
- Provides connectivity and devices to students from lower-income families (B40) under Tabung CERDIK in collaboration with Yayasan Hasanah.
- DidikTV KPM on unifi TV channel 107 available from 7am to midnight daily – an effort by Ministry of Education (MOE) to increase access to quality education for students nationwide.
Telekom Malaysia Berhad (TM), as the national connectivity and digital infrastructure provider, continues to extend Internet connectivity to more Malaysians, particularly the B40 group. The Company is providing FREE WiFi access at close to 60 People’s Housing Projects (Projek Perumahan Rakyat – PPR) and more than 1,000 community internet centres nationwide.
Students at 60 PPRs to benefit from FREE WiFi
TM has been providing free WiFi access at 60 selected PPRs since January running until 30 April 2021, especially to assist SPM and STPM candidates. This latest initiative, in collaboration with the Malaysian Communications and Multimedia Commission (MCMC), is to facilitate Home-based Teaching and Learning (Pengajaran dan Pembelajaran di Rumah – PdPR) of students at the PPRs.
FREE connectivity at more than 1000 Community Internet Centres
TM is also enabling more local communities as well as students especially in sub-urban and rural areas to enjoy free broadband connection and utilise the facilities safely for their online learning at 563 WiFi Komuniti (WK), 437 community internet centres (Pusat Internet Komuniti – PIK), and 37 Pusat Internet Desa (PID); also in collaboration with MCMC.
Providing support to the Tabung CERDIK initiative
In addition, TM is also collaborating with Yayasan Hasanah to support the Tabung CERDIK initiative which was announced by the Government during the tabling of Budget 2021. The initiative will see government-linked investment companies (GLICs) and government-linked companies (GLCs) contribute RM150 million to provide laptops to 150,000 students in 500 schools, as a pilot project and is aimed at enabling PdPR. TM will be contributing connectivity and devices with an estimated value of over RM20 million. TM will contribute approximately 300 laptops worth RM500,000 while through unifi Mobile, TM will offer participating GLICs/GLCs the industry CERDIK mobile package which will be bundled with their device contributions. The Company will also upgrade broadband connectivity for 325 schools identified by the Ministry of Education (MoE) under the initiative as well as the nearby 156 Pusat Internet Centres and 17 PPRs.
DidikTV KPM on unifi TV channel 107
The MOE has recently announced that its new terrestrial dedicated TV channel, known as DidikTV KPM, will start its broadcast on Wednesday, 17 February 2021. TM also facilitates PdPR amongst students by hosting the daily broadcasts of DidikTV KPM on unifi TV from 7am until midnight on unifi TV channel 107. DidikTV KPM will broadcast specially designed content based on MOE’s curriculum and co-curriculum, aside from news on education, edutainment programmes, student-generated content as well as relevant international programmes.
Imri Mokhtar, Group Chief Executive Officer, TM said: “Connectivity is crucial at this time as more Malaysians are at home; especially with most students having to learn remotely via PdPR. We hope that with the availability of free connectivity at these 60 PPRs and more than 1000 community internet centres, local communities especially students from the B40 families can attend classes and utilise online learning tools so that they won’t fall behind in their studies. They will be able to utilise unlimited data for learning applications and online classroom sessions, especially the candidates of the upcoming Sijil Pelajaran Malaysia (SPM) and Sijil Tinggi Pelajaran Malaysia (STPM) preparing for the examinations. Most importantly, they can stay safe and stay productive at home during the Movement Control Order (MCO).”
“We reiterate our support of the various Government and MCMC initiatives to address the digital gap especially among the low income groups, such as Tabung CERDIK. Apart from devices, students are in dire need of mobile connectivity that comes with unlimited data and affordable monthly subscription, which does not require frequent add ons or top-up when their quota has been utilised. The special unifi Mobile #BEBAS data package for SPM/STPM 2021 candidates and students of higher learning institutions, as well as the additional 1GB LTE daily data allowance, which has been in place throughout the MCO are to help Malaysians at this challenging time. We will continue to innovate our offerings to deliver seamless connectivity and an enhanced service experience to more Malaysians nationwide, in line with the Jalinan Digital Negara (JENDELA) action plan. As the enabler of Digital Malaysia, we remain committed to serve a more digital society, business and government,” added Imri.
Extended mobility with unifi Mobile FREE daily 1GB (up to 30GB monthly) LTE data
TM through unifi Mobile also continues to support Malaysians’ connectivity needs with FREE daily 1GB (or up to 30GBs monthly) LTE data until 30 April 2021. This complimentary data is available to all unifi Mobile postpaid as well as #BEBAS prepaid customers, on top of their existing monthly data allocation based on their subscription plan. The Productivity Internet, which has been provided since April 2020, can be used for e-learning and online productivity tools as well as news website browsing, except for gaming, social media and video streaming.
For more info on unifi Mobile prepaid and postpaid plans that can suit your lifestyle, customers can visit https://unifi.com.my/mobile/prepaid.
Special unifi Mobile #BEBAS data package for SPM/STPM 2021 candidates and students of higher learning institutions
TM through unifi Mobile #BEBAS prepaid, is also offering a special data package for SPM and STPM candidates to assist in their studies. This package has also been extended to students of higher learning institutions under 22 years of age, following the announcement by the Prime Minister under the “Perlindungan Ekonomi & Rakyat Malaysia” (PERMAI) assistance package on 18 January 2021. The special package offers a 15GB LTE pass at the price of RM20 only, with a 30-day validity period, and is available until 30 April 2021.
Meanwhile, unifi customers continue to enjoy unlimited internet and data on our unlimited home and mobile plans. FREE access is also made to a range of information-related apps and services to ensure Malaysians stay informed and stay updated on the latest credible news on COVID-19. The list includes MySejahtera and MyTrace apps, and important health websites and hotlines such as the Crisis Preparedness and Response Centre (CPRC) Hotline, Ministry of Health (MoH) and World Health Organisation (WHO) websites, and more.
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TM's addresses data breach of Unifi mobile customers contact information
Telekom Malaysia (“TM” or “the Group”) has been made aware of a data breach (specific to contact information only) on 28 December involving a limited amount of Unifi Mobile customers’ information. After investigations, TM has found 250,248 Unifi Mobile customers to be affected in this data breach, constituting both individual customers as well as SMEs. The type of data that was breached involved customer names, phone numbers and emails. No other information was breached. TM confirms that the breach has been contained and have taken steps to minimise the potential impact to these 250,248 customers. The specific customers affected have been notified. Customers who have not received any notification are not impacted. TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); and the Malaysian Communications & Multimedia Commission (MCMC)). While additional security measures have been put in place to isolate the risk and protect our customers, we wish to inform that our customers did not experience any service disruptions in this incident. TM is closely monitoring the situation and is conducting additional assessments. We advise customers to take extra precautions when receiving communications from unknown parties, as well as to secure their online information at all times. The privacy and security of TM’s customers remain our highest priority and we take such matters seriously. We will continue to strengthen and ensure our data security framework, policies, systems and processes are continuously benchmarked against Bank Negara Malaysia's Risk Management in Technology (RMiT) standard and ISO27001, as well as other global standards to prevent such occurrences.
Business going digital: unifi kicks off its business webinar series for 2021 with reboot 5.0
unifi Business Club (uBC) kick off its 2021 webinar series with REBOOT 5.0, focusing on how businesses could build and retain customer loyalty in this digital age unifi continues its efforts in empowering Malaysian SMEs through complete business solutions, helping them to become sustainably-ready and economically-resilient. With that, unifi aims to enable the digital transformation of SMEs with not just products and solutions but also support programmes. Today, unifi, via its one-stop business community for SME, unifi Business Club (uBC), organised REBOOT 5.0, which focuses on how businesses could build and retain customer loyalty during these times of adversity. Ignatius Ong, Chief Executive Officer of Touch & Go Digital, Khalil Jaffri Muhammad Muri, Head of Retail Business Division of Petronas Dagangan, and Khaidhir Elias, Value Program Lead of unifi SME, shared their point of views and insights on enhanced customer loyalty for the digital future. Speaking at the event, Khaidhir said: "As the leading telecommunications service provider for Malaysian SMEs, unifi continues to organise programmes such as business webinars which are very relevant in today's landscape towards accelerating digital economy. This REBOOT 5.0 webinar series is a not to be missed online event, specially organised for our business customers. This is part of our commitment to facilitate the digital adoption and digitalisation of our business customers towards accelerating their growth. More programmes by uBC are in the pipeline, so stay tuned!" "Through uBC, unifi supports local SMEs by equipping them with the right skills and knowledge in ensuring business owners stay ahead of the competition in this digital age. This is in line with the unique role of Telekom Malaysia Berhad (TM) as the enabler of Digital Malaysia and in support of the Government's nation-building initiative including MyDIGITAL," he added. uBC acts as a one-stop business community for all SME needs to grow digitally. The community provides practical solutions and support, connects SMEs to various business associations and supporting agencies to enable them to grow and realise their full potential. Serving close to 400,000 businesses of all industries and sizes, unifi also provides value-added solutions offerings by leading industry experts to uBC members through various upskilling and reskilling avenues, to help them adopt digital tools with ease. Among these learning avenues for SMEs are the free live webinar series, Sembang Business and REBOOT sessions. Sembang Bisnes is a live Q&A and sharing session with reputable SME entrepreneurs, while REBOOT is a dedicated webinar session with industry experts, aimed at helping uBC members and SMEs gain business knowledge. Both are conducted live via unifi Business Club various social media accounts. Through its strong partnerships, unifi gathers industry leaders to discuss the current economic landscape, business-related queries and share valuable advice with the audience. Past sessions featured notable representatives from MDEC, SME Bank, KryptoPOS, enginemailer, TM Info Media Sdn Bhd (TMIM) and Digital Marketing Consultancy (DMC). To tune in to the upcoming free live webinars and learn more about how to stay ahead in the market with unifi, visit unifi Business Club Facebook page at www.facebook.com/unifibusinessclub.
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment. The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end. Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise. This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance. We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
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