18 Feb 2021
TM extends free connectivity to more than 1,000 community centres nationwide
- FREE WiFi for close to 60 PPRs and over 1,000 community internet centres nationwide in collaboration with MCMC to provide internet access and facilitate Home-based Teaching and Learning (PdPR).
- Provides connectivity and devices to students from lower-income families (B40) under Tabung CERDIK in collaboration with Yayasan Hasanah.
- DidikTV KPM on unifi TV channel 107 available from 7am to midnight daily – an effort by Ministry of Education (MOE) to increase access to quality education for students nationwide.
Telekom Malaysia Berhad (TM), as the national connectivity and digital infrastructure provider, continues to extend Internet connectivity to more Malaysians, particularly the B40 group. The Company is providing FREE WiFi access at close to 60 People’s Housing Projects (Projek Perumahan Rakyat – PPR) and more than 1,000 community internet centres nationwide.
Students at 60 PPRs to benefit from FREE WiFi
TM has been providing free WiFi access at 60 selected PPRs since January running until 30 April 2021, especially to assist SPM and STPM candidates. This latest initiative, in collaboration with the Malaysian Communications and Multimedia Commission (MCMC), is to facilitate Home-based Teaching and Learning (Pengajaran dan Pembelajaran di Rumah – PdPR) of students at the PPRs.
FREE connectivity at more than 1000 Community Internet Centres
TM is also enabling more local communities as well as students especially in sub-urban and rural areas to enjoy free broadband connection and utilise the facilities safely for their online learning at 563 WiFi Komuniti (WK), 437 community internet centres (Pusat Internet Komuniti – PIK), and 37 Pusat Internet Desa (PID); also in collaboration with MCMC.
Providing support to the Tabung CERDIK initiative
In addition, TM is also collaborating with Yayasan Hasanah to support the Tabung CERDIK initiative which was announced by the Government during the tabling of Budget 2021. The initiative will see government-linked investment companies (GLICs) and government-linked companies (GLCs) contribute RM150 million to provide laptops to 150,000 students in 500 schools, as a pilot project and is aimed at enabling PdPR. TM will be contributing connectivity and devices with an estimated value of over RM20 million. TM will contribute approximately 300 laptops worth RM500,000 while through unifi Mobile, TM will offer participating GLICs/GLCs the industry CERDIK mobile package which will be bundled with their device contributions. The Company will also upgrade broadband connectivity for 325 schools identified by the Ministry of Education (MoE) under the initiative as well as the nearby 156 Pusat Internet Centres and 17 PPRs.
DidikTV KPM on unifi TV channel 107
The MOE has recently announced that its new terrestrial dedicated TV channel, known as DidikTV KPM, will start its broadcast on Wednesday, 17 February 2021. TM also facilitates PdPR amongst students by hosting the daily broadcasts of DidikTV KPM on unifi TV from 7am until midnight on unifi TV channel 107. DidikTV KPM will broadcast specially designed content based on MOE’s curriculum and co-curriculum, aside from news on education, edutainment programmes, student-generated content as well as relevant international programmes.
Imri Mokhtar, Group Chief Executive Officer, TM said: “Connectivity is crucial at this time as more Malaysians are at home; especially with most students having to learn remotely via PdPR. We hope that with the availability of free connectivity at these 60 PPRs and more than 1000 community internet centres, local communities especially students from the B40 families can attend classes and utilise online learning tools so that they won’t fall behind in their studies. They will be able to utilise unlimited data for learning applications and online classroom sessions, especially the candidates of the upcoming Sijil Pelajaran Malaysia (SPM) and Sijil Tinggi Pelajaran Malaysia (STPM) preparing for the examinations. Most importantly, they can stay safe and stay productive at home during the Movement Control Order (MCO).”
“We reiterate our support of the various Government and MCMC initiatives to address the digital gap especially among the low income groups, such as Tabung CERDIK. Apart from devices, students are in dire need of mobile connectivity that comes with unlimited data and affordable monthly subscription, which does not require frequent add ons or top-up when their quota has been utilised. The special unifi Mobile #BEBAS data package for SPM/STPM 2021 candidates and students of higher learning institutions, as well as the additional 1GB LTE daily data allowance, which has been in place throughout the MCO are to help Malaysians at this challenging time. We will continue to innovate our offerings to deliver seamless connectivity and an enhanced service experience to more Malaysians nationwide, in line with the Jalinan Digital Negara (JENDELA) action plan. As the enabler of Digital Malaysia, we remain committed to serve a more digital society, business and government,” added Imri.
Extended mobility with unifi Mobile FREE daily 1GB (up to 30GB monthly) LTE data
TM through unifi Mobile also continues to support Malaysians’ connectivity needs with FREE daily 1GB (or up to 30GBs monthly) LTE data until 30 April 2021. This complimentary data is available to all unifi Mobile postpaid as well as #BEBAS prepaid customers, on top of their existing monthly data allocation based on their subscription plan. The Productivity Internet, which has been provided since April 2020, can be used for e-learning and online productivity tools as well as news website browsing, except for gaming, social media and video streaming.
For more info on unifi Mobile prepaid and postpaid plans that can suit your lifestyle, customers can visit https://unifi.com.my/mobile/prepaid.
Special unifi Mobile #BEBAS data package for SPM/STPM 2021 candidates and students of higher learning institutions
TM through unifi Mobile #BEBAS prepaid, is also offering a special data package for SPM and STPM candidates to assist in their studies. This package has also been extended to students of higher learning institutions under 22 years of age, following the announcement by the Prime Minister under the “Perlindungan Ekonomi & Rakyat Malaysia” (PERMAI) assistance package on 18 January 2021. The special package offers a 15GB LTE pass at the price of RM20 only, with a 30-day validity period, and is available until 30 April 2021.
Meanwhile, unifi customers continue to enjoy unlimited internet and data on our unlimited home and mobile plans. FREE access is also made to a range of information-related apps and services to ensure Malaysians stay informed and stay updated on the latest credible news on COVID-19. The list includes MySejahtera and MyTrace apps, and important health websites and hotlines such as the Crisis Preparedness and Response Centre (CPRC) Hotline, Ministry of Health (MoH) and World Health Organisation (WHO) websites, and more.
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UNIFI MOBILE OFFERS 30K FREE SIM CARDS FOR MALAYSIAN PILGRIMS FULFILLING THEIR HAJJ
KUALA LUMPUR, 9 MAY 2024 – Unifi Mobile is offering free prepaid SIM cards to 30,000 pilgrims as well as Tabung Haji staff and volunteers for the 2024 Hajj season. This initiative is part of the Sahabat Korporat TH 2024 programme, through which TM supports Tabung Haji via connectivity and digital value-added services for pilgrims fulfilling their spiritual obligations. Through this programme, those performing the Hajj in 2024 are eligible to receive the Unifi Mobile SIM card as part of its Middle East Pass offering. These cards will be made available during the various Hajj courses organised by Tabung Haji and at Unifi Stores nationwide, prior to the Hajj season. Jasmine Lee, Unifi’s Chief Commercial Officer, Consumer, said, “TM has supported Tabung Haji for more than 29 years since 1995, providing services and other benefits as part of the Sahabat Korporat TH programme. As the nation’s leading convergence champion, this initiative aligns with our overall commitment to enriching lives and communities through technology, ensuring seamless and affordable connectivity for our Hajj pilgrims while they are abroad.” “Providing one of the most affordable prepaid plans in the market, we are offering unlimited data passes that can be utilized by pilgrims throughout the duration of their visit to Saudi Arabia,” she added. Unifi Mobile’s customised Middle East Pass offering will include various unlimited data plans for customers to choose from to suit their connectivity needs while performing Hajj, ranging from 1-day passes priced at RM15 to 45-day passes* priced at RM125. Customers observing the Hajj can visit https://unifi.com.my/mobile/roaming for more information.
TM revises 2018 key headline KPIS – embarks on enhanced performance improvement programme (PIP 2018) and introduces new broadband plans
Key Highlights: Revised 2018 Headline Key Performance Indicators (KPIs) Revenue growth of -1.0% to flat EBIT at approximately RM1.0 billion Customer Satisfaction Measure of 72 Performance Improvement Programme 2018 (PIP 2018) Revenue uplift Sustained profitability Improved cash flow Increased productivity Introduce new Broadband plans An affordable entry level unifi @ 30Mbps for targeted B40 segment unifi 'turbo' plans offering more than double the speed Special package upgrade for pre-unifi (formerly known as Streamyx) customers in unifi areas nationwide Re-launch of 'unlimited' unifi Mobile postpaid plan Telekom Malaysia Berhad (TM) today announced the revision of its Headline Key Performance Indicators amidst evolving market dynamics and a challenging operational environment. The Group also announced the implementation of its Performance Improvement Programme 2018 (PIP 2018) – a continuation of its transformation journey, now in its 4th wave. TM also introduced new Broadband plans in its ongoing efforts to provide affordable broadband services to the nation, and in support of national aspirations. Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM commented on the announcement: “We are currently facing numerous challenges to the business namely intensifying competition; increasing business and operating costs; cautious enterprise spending as well as increasing regulatory pressures. Given these headwinds, we are revising our Headline KPIs for 2018 – to an expected revenue growth of negative 1.0% to flat in 2018, Group Operating Profit (Earnings Before Interest and Tax (EBIT)) at approximately RM1.0 billion and Customer Satisfaction Measure of 72.” At the same time, TM is also revising its capex guidance for this year between 20-22% of revenue, from the high 20s % guided earlier this year. This entails reprioritising its network spending and sweating of existing assets. With regard to expanding its coverage, TM will do so in the most efficient manner. “In our ongoing transformation journey and to adapt to the changing landscape, TM has embarked on our 4th wave of Performance Improvement Programme 2018 (PIP 2018) which looks at 4 main pillars of Revenue Uplift, Sustained Profitability, Improved Cash Flow and Increased Productivity. We believe the strategic initiatives laid will assist TM in navigating through the current challenges and position us in a more resilient and competitive stead. The implementation of the PIP 2018 initiatives will provide us the runway to accelerate our current plans of convergence and digital,” he elaborated. TM announced the introduction of its new Broadband and mobile plans to boost its market leadership position and deliver on the national broadband aspiration with respect to price, speed and coverage. The new plans are as detailed below: 1. A new affordable entry level unifi package at 30Mbps for targeted B40 segment. Lower income groups can access high-speed broadband through this package at a price point below RM100 (more than 40% lower price from the existing 30Mbps package). Registration for pre-booking starts 15 July 2018 via unifi.com.my. 2. unifi ‘turbo’ plans offering more than double the current broadband speed. TM will gradually upgrade the speed for all its existing unifi customers at more than double the speed at no extra cost starting 15 August 2018, while new customers subscribing to existing unifi plans before 31 December 2018 will also be upgraded accordingly in 2019. 3. Special package upgrade for pre-unifi (formerly known as Streamyx) customers in unifi areas nationwide. Eligibility status check will be available via unifi.com.my from 15 July 2018. Note: All above are subject to technical availability in customers’ areas and terms & conditions. 4. A re-launch of its ‘unlimited’ unifi Mobile postpaid plan, which gives customers unlimited data, calls and messaging. This serves as a convergence offering exclusive to existing broadband customers and will be available at all unifi outlets and unifi.com.my from 15 July 2018. “As Malaysia’s Convergence Champion, we believe that internet access is a critical enabler to grow our digital and creative economy towards making life and business easier for all. Today, we serve nearly 2 million broadband homes, more than 8 million individuals and connect more than 10 million devices nationwide. We hear what Malaysians want – faster internet connection at affordable prices, which has been our aspiration since the launch of unifi in 2010. In October 2016, we announced our Broadband Improvement Plan (BIP), with speed increase upgrades of up to 100Mbps at the same price and completed the exercise in 2017 to benefit close to 1 million broadband customers nationwide, including 323,000 pre-unifi customers. Currently, we have started contacting our pre-unifi customers in unifi areas for an upgrade to unifi plans. For others not in unifi areas, we will continuously invest in our network to provide at least our 30Mbps entry level unifi package through the latest fixed and wireless broadband technologies. Collectively, these new Broadband plans will catapult Malaysia beyond a majority of our regional peers into a competitive set of countries globally with high-speed broadband,” he added. TM looks forward to continued resilience and sustainable growth following the implementation of the new strategic plans moving forward.
TM Addresses Unifi Customers’ Data Breach
TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted. The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls. TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)). TM assures all its customers that its Unifi services remain fully operational with no impact to its users.
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