Accelerating Digital Transformation Through Intelligence
TM ONE, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) today organised its inaugural LEAP Summit 2018 with the theme – “Transformation Through Intelligence. Are You Ready?”. In line with the recently launched National Policy on Industry 4.0, known as Industry4WRD by the Prime Minister, the summit was aimed at providing a platform for the Enterprise and Public Sector segments to share their dynamic thoughts and experiences in the industry. The delegates also gained insights on how innovations in digitisation, analytics, artificial intelligence and automation can create vast opportunities for businesses, industry makers and the economy as the country takes the leap into becoming a digital nation.
Speaking at the event, Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM said, “As the trusted partner in nation-building initiatives, TM, through TM ONE aspires to be the country’s key enabler in empowering Malaysia’s digital economy through its integrated business solutions. These solutions will fulfill the needs of businesses in embracing digital convergence as the next frontier of advanced innovation. In today’s world of digital disruption, businesses are now able to find the best way to efficiently transform their operations through data. With technological advancement, digitisation and data analytics have rapidly reformed the business landscape, enabling the advent of new business innovations and new forms of competition. LEAP Summit 2018 offers an avenue for the delegates to have a broad paradigm shift to enable Private and Public Sector to adapt a more agile approach to transform and innovate consistently.”
“Refined precisely and delivered applicably, data can propel new revenue sources, improve operations efficiency and elevate customer experience. Today’s event is one of the flagship events that we are bringing to the market to deliver fully converged services and solutions to our customers that can drive data transformation. These include, but not limited to, Smart Services in the likes of Smart Traffic Light, Smart Helmet, Network Modernisation through Software-Defined Wide Area Network (SD WAN) and Cybersecurity, Data Centre with Hybrid Cloud offerings and Big Data Analytics,” Datuk Bazlan continued.
“TM strives to provide services which transcends beyond the borders of connectivity, with increased focus on digital and innovation. As the nation’s Convergence Champion, we are committed to serve Malaysians with relevant convergence propositions via the five (5) pillars of Smarter Living, Smarter Businesses, Smarter Cities, Smarter Communities and Smarter Nation. We remain steadfast in bringing seamless digital experience and integrated business solutions by delivering digital capabilities through share of moments, in line with TM’s vision of “Making Life and Business Easier, for a Better Malaysia”,” he further added.
Throughout the one (1) day event, delegates of LEAP Summit 2018 were able to discover perspectives on global trends, business innovation strategy, Big Data analytics, artificial intelligence and smart cities through talks and panel discussion by local and international experts. Most interestingly, the summit featured Vito Di Bari, the Futurist and the ‘New European Guru of Innovation’, who delivered the keynote address on “Navigate to Accelerate Your Business Transformation in the Digital Age”. Other industry experts include Ajay Sunder, ICT Vice President, Frost & Sullivan, Riad Asmat, Chief Executive Officer, AirAsia Berhad, Azlina Azman, Senior Deputy Director at the Research, Planning and Policy Division, Public Service Department (JPA) and Ir Ts. Azizi. A. Hadi, Executive Vice President & Chief Executive Officer, TM ONE. Also present to grace the afternoon special session focusing on “Humanising Smart Cities” was YBM Senator Dato’ Raja Kamarul Bahrin Shah, Deputy Minister of Housing and Local Government.
The distinguished group of industry speakers shared an in-depth understanding in digitisation, analytics, artificial intelligence and automation innovations that can help create a guided path for business leaders to embrace the digital revolution. This is hoped to benefit businesses that are already making headway with their digital business innovation to stay ahead and competitive in the business landscape that is being reformed by rapid technological advances.
Besides the talks and discussion sessions, LEAP Summit 2018 also featured TM’s fully converged services and solutions exhibiting capabilities of enabling data-driven transformation. This provided delegates with better understanding on how technology and data hold the key to transforming their businesses. The showcase put forth the data-driven transformation that transpires the idea of collecting, transporting and processing data transformed through digitalisation. The data will provide intelligence and actionable insights thus enabling strategic business outcomes.
TM ONE launched its state-of-the-art IPDC located in Nusajaya Technology Park, Iskandar Puteri, Johor in November 2017. The Klang Valley Data Centre (KVDC) which is currently under construction is set to complete TM ONE’s ‘Twin Core’ and hybrid cloud strategy to enable businesses to realise the full potential of their digital opportunities. The KVDC will be ready for service by end of December 2018.
For more details on LEAP Summit 2018, visit www.tmone.com.my
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TM ONE NAMED FROST & SULLIVAN MALAYSIAN CYBERSECURTY SERVICES COMPANY OF THE YEAR
TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (“TM”), was named the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year for 2022. The award was decided based on a series of detailed evaluations following Frost & Sullivan’s best practices criteria, in which TM One excelled as a service partner in addressing Malaysia’s enterprise and government sector cybersecurity needs. “TM One is recognised based on its extensive cybersecurity capabilities and resources. With a full suite of cybersecurity services and infrastructure, coupled with a deep understanding of the Malaysian market landscape, TM One continuously upholds a strong reputation of effectively addressing its customers’ security needs,” said Anh Tien Vu, Industry Principal, Global Cybersecurity Research Team at Frost & Sullivan. Shazurawati Abd Karim, Executive Vice President, TM One, said: “We are honoured to receive the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year Award. With cybersecurity emerging as a top priority for organisations in their transformation journey, we are committed to growing our end-to-end solutions so that we can provide our customers digital freedom and peace of mind as they expand their businesses in the digital space. Understanding their unique business needs, we work with organisations to assess their cybersecurity capabilities and provide advisory services through our dedicated TM One Cyber Defense Centre (CYDEC) – helping them make the right choices to respond to cyber threats more effectively.” Addressing Cybersecurity Gaps among Enterprises and Public Sector More Malaysian organisations are now investing heavily in cybersecurity. As they become increasingly present and vulnerable in the digital space, organisations need to adopt a stronger security posture in their information technology, operational technology, and cloud infrastructure capabilities. Shazurawati said, “One of the key challenges for organisations is the shortage of in-house security expertise, professionals, and tools, requiring them to outsource their security operations. By working closely with customers to assess their security posture, technology maturity, and business needs, TM One offers customised solutions for managed security services, consultation and advisory, and other value-added services to help them navigate today’s complex technological landscape.” TM One is also strengthening the public sector’s cybersecurity, working alongside the Malaysian Government to enhance digital connectivity and smart innovations for cities and industries to propel the nation towards becoming a digital economy. In addition to connectivity, TM One continues to invest in local data centres, digital infrastructure and services, ensuring data sovereignty remains within Malaysian borders while bringing global best practices to the nation’s public sector. Its investments to strengthen Malaysia’s Critical National Information Infrastructure (CNII) is one of its efforts to protect government and public data, with its cybersecurity solutions developed in compliance with Bank Negara Malaysia’s Risk Management in Technology (RMiT) policy and the Personal Data Protection Act 2010 (PDPA). Anh Tien Vu said, “One consideration that stood out for Frost and Sullivan was that TM One has earned endorsements and collaborations from local cyber authorities, such as Cybersecurity Malaysia and the National Cyber Security Agency (NACSA) of Malaysia through its implementation of best practices, and world-class infrastructure backed by experts. Frost & Sullivan commends TM One’s steadfast efforts in providing cybersecurity services that exemplify this implementation of best practices, which have benefited customers and communities tremendously.” “On top of developing our own end-to-end solutions, TM One continues to strengthen its partnership ecosystem, collaborating with companies from various security domains to diversify its offerings and coverage. This includes FNS Value Co. Limited, the sole distributor of its Blockchain Secure Authentication solution in Malaysia, which helps secure digital transactions and online credentials, and Telefónica Tech – a global leader in cybersecurity, Cloud and IoT, as a partner in delivering Digital Risk Protection,” explained Shazurawati. “Our efforts to expand our cybersecurity services and to provide customers with cutting-edge security reflect our commitment to tackling today’s growing cybersecurity concerns. With next-gen technologies such as 5G opening up both new opportunities and threats, TM One is poised as the enabler for organisations’ next advantage and security, today and tomorrow,” she concluded.
TM Reports Steady 7.9% Growth in EBIT for First Nine Months of 2024, Maintains Positive Year-End Outlook
3Q YTD 2024 Key Highlights (vs 3Q YTD 2023) Operating revenue stood at RM8.66 billion EBIT increased 7.9% to RM1.81 billion Fixed broadband subscribers grew 1.6% to 3.167 million KUALA LUMPUR, 26 November 2024 – Telekom Malaysia Berhad (“TM” or “the Group”) announced its financial results for the first nine months of 2024, reporting a steady 7.9% increase in Earnings Before Interest and Tax (EBIT) year-to-date (3Q YTD 2024), reaching RM1.81 billion on the back of RM8.66 billion in revenue. This result underscores the Group’s ability to sustain stable revenue and maintain resilience amidst intensifying competitive pressures and a challenging operating environment, positioning the company for a strong close to the year. The Group recorded a Profit after Tax and Non-Controlling Interests (PATAMI) of RM1.29 billion, which is lower than the previous year due to a one-off tax credit received in 2023. Excluding the one-off tax credit and foreign exchange impact, the Group’s PATAMI shows solid growth year-on-year. Meanwhile, Capital expenditure (CAPEX) in 3Q YTD 2024 amounted to RM767 million, representing 8.9% of total revenue. Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “The Group continues to demonstrate resilience, with an encouraging YTD increase in EBIT, driven by continuous business improvements, cost optimisation, and operational efficiencies. This is further reinforced by our strong balance sheet and cash reserves, highlighting the Group’s healthy financial position. “Our broadband subscriber base continues to grow steadily, driven by the Unifi UniVerse campaign - our best convergence offerings to date, further solidifying our position as the leading convergence provider with the only quad-play services in Malaysia. We also continue expanding collaborations with enterprises and government agencies to accelerate digital adoption in key verticals such as 5G, Smart Services, Healthcare, and Education. At the same time, we remain steadfast in preparing robust infrastructure to connect the world to Malaysia, including submarine cables and data centres to drive the nation’s digital transformation and strengthen its role as the digital hub for ASEAN. “As we enter the final quarter of 2024, we are adopting a more proactive approach to boost revenue through fixed-mobile convergence and leveraging new technologies like 5G, cloud and Artificial Intelligence (AI) solutions to enhance customer experiences. In summary, with a clear strategy and strong execution, combined with a focus on disciplined cost efficiency, we are confident in sustaining TM’s growth momentum, keeping us firmly on track to becoming a Digital Powerhouse by 2030,” Amar concluded. The Group maintains a positive outlook to close the year and remains on track to achieve its market guidance issued for 2024. Lines of Businesses (LOBs) Performance Unifi Strengthens Position as the Market Leader in Converged Services Unifi recorded a 1.6% increase YTD in fixed broadband subscribers, reaching 3.167 million in 3Q YTD 2024. This growth demonstrates Unifi’s effective strategy in acquiring and retaining customers driven by its UniVerse campaign, including the Unifi Device Fiesta offering. The mobile segment has also expanded, fuelled by enhanced postpaid and prepaid offerings; the 200GB 5G Monthly Data Pass for just RM1 for UNI5G Postpaid 39 customers, and the UNI5G WOW Prepaid plan with 5G and 4G data. Moreover, Unifi TV’s Aneka Plus Pack was also relaunched to include Vidio, Indonesia’s leading streaming platform, providing customers with even more entertainment options. Additionally, Unifi Business recently announced a strategic partnership with TNG Digital to accelerate 5G adoption and transform eWallet experiences for MSMEs in Malaysia. These initiatives, along with Unifi’s broader offerings highlight its commitment to delivering comprehensive, high-quality services that meet the evolving needs of Malaysia’s digital market, further cementing its role as the nation’s true convergence champion. For more information, visit https://unifi.com.my/all-in-one, https://unifi.com.my/tv/ and https://biz.unifi.com.my/ TM One Drives Digital Transformation for Enterprises and Government TM One, the Group’s enterprise and Government sector business solutions arm, recorded a 2.0% increase in revenue, reaching RM2.12 billion in 3Q YTD 2024 with improved contributions from digital services and key customer projects. During the quarter, TM One drove the successful Private 5G network deployment at PETRONAS LNG Complex Bintulu and subsequently delivered the first 5G Private Campus Network in Malaysia at the Universiti Teknologi Petronas (UTP) for the PETRONAS-UTP 5G Innovation Lab. Additionally, it partnered with KPJ Healthcare Bhd to deliver advanced Software-Defined Wide Area Network (SD-WAN) Internet Services integrated with enhanced firewall capabilities to accelerate KPJ’s digital transformation. TM One also launched the first AI-enabled Global Business Services (GBS) Centre in the East Coast to foster investment growth in the East Coast Economic Corridor. It further strengthens its commitment to empowering the local talent ecosystem and promoting digital inclusivity through a strategic partnership with the Ministry of Education to enhance Malaysia’s digital competencies via TVET programmes. These initiatives reflect TM One’s commitment to driving Malaysia’s digital transformation, empowering businesses, communities, and the government. TM Global Strengthens Malaysia’s Position as a Digital Hub for the Region TM Global, the Group’s wholesale business arm recorded a positive quarterly growth, with a 4.7% increase in revenue in Q3 2024 to RM787.0 million, driven by the increased demand for international data as well as the expansion of high-speed broadband and 5G infrastructure. It has deployed fibre optic network hubs in Sarawak, helping to bridge the digital divide and promote greater digital inclusion. Recently, TM Global announced the data centre expansion of its Klang Valley Data Centre (KVDC) in Cyberjaya and the Iskandar Puteri Data Centre (IPDC) in Johor to deliver a combined IT load of about 20MW to cater to rising domestic and international data hosting needs. Furthermore, it upgraded its northern edge capabilities to bring content closer to users. These initiatives, along with submarine cable expansion, reflect TM Global’s commitment to meeting the growing needs of global carriers, hyperscalers, and technology providers, while supporting the broader growth of the nation’s digital ecosystem.
TM One and SME Bank collaborate to deliver technology funding to SMEs under PENJANA
TM One and SME Bank sign agreement to provide technology funding to SMEs via SME Technology Transformation Fund (STTF) TM One, the business and public sector solutions arm of Telekom Malaysia Berhad (TM) today signed a Memorandum of Understanding (MoU) with Small Medium Enterprise Development Bank Malaysia Berhad (SME Bank), an agency under the Ministry of Entrepreneur Development and Cooperative to offer technology funding for its Small and Medium Enterprise (SME) customers to accelerate their business and digital transformation. The MoU was signed by Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer, TM One while SME Bank was represented by Aria Putera Ismail, its Group President/Chief Executive Officer. The SME Technology Transformation Fund (STTF), is a fund set up between SME Bank and the Ministry of Finance to offer financing assistance of up to RM3.0 million to local SMEs. This is part of the Government's Pelan Jana Semula Ekonomi Negara (PENJANA) economic stimulus package to provide financial assistance to SMEs in adopting digitalisation and/or automation in their business operations. Commenting on the collaboration, Ahmad Taufek said, "We are excited to work hand-in-hand with SME Bank to accelerate digital adoption amongst our customers particularly in the SME segment. This is in support of the Government's efforts under PENJANA to execute key initiatives to help SMEs during the COVID-19 pandemic. Our aim is to assist SMEs in addressing real business challenges and issues that they are currently facing with the digital solutions available. We have put in place dedicated teams and solutions to enable our customers to realise the full potential of their digital opportunities. Our Professional Services are a consultative approach in helping SMEs to understand how to plan their digital transformation based on their unique business requirements." Meanwhile, Aria said, "With a fund size of RM500 million, STTF is expected to directly assist SME entrepreneurs to achieve higher productivity, process efficiency, efficient cost management and greater market penetration. As at 11 November 2020, SME Bank has approved 18 applications worth RM36.55 million under the STTF fund. SME Bank's role in encouraging the SMEs to adopt digital technology was further enhanced with the introduction of ODELA, the first one-stop e-commerce platform backed by a Development Financial Institution (DFI), that enabled B2B entrepreneurs to make transactions and foster partnership across vast ecosystems. The Bank's wholesome approach in providing financing and entrepreneur development assistance further adds value and accelerate the development of digital economy thus boosting the nation's economic growth in this challenging time." STTF is to be used for financing the purchases of IT solutions and services, technology support services, computer hardware and software, equipment and/or machinery and other intangible assets to enhance productivity and efficiency. SMEs as defined by the National Entrepreneur and SME Development Council (NESDC) are eligible to apply for STTF. TM One's solutions are aimed at helping SMEs to achieve higher productivity, better cost management and improved efficiency for wider market penetration through the adoption of digitalisation and automation. As the digital enabler for enterprise and public sector customers with enterprise-grade connectivity and end-to-end cloud offerings, the Company is well positioned to enable the ecosystem for digital society, digital business and digital government. Leveraging on its complete digital solutions offerings across connectivity (Internet & Data), voice and collaboration tools, business outsourcing services, cloud services, cybersecurity and Internet of Things (IoT)-based smart services, TM One will fulfil the needs of businesses and the public sector in embracing digital convergence towards enabling Digital Malaysia. This is in line with TM Group's unique role as the nation's connectivity and digital infrastructure provider. It is also in support of Jalinan Digital Negara (JENDELA) Plan to drive Malaysia's Digital Economy through business digitalisation and new ways of working. For more information on TM One solutions and how to apply for STTF, visit www.smebank.com.my and www.tmone.com.my.