09 Nov 2018
TM catalyses data-driven transformation journey for Malaysian businesses with LEAP Summit 2018
Accelerating Digital Transformation Through Intelligence
TM ONE, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) today organised its inaugural LEAP Summit 2018 with the theme – “Transformation Through Intelligence. Are You Ready?”. In line with the recently launched National Policy on Industry 4.0, known as Industry4WRD by the Prime Minister, the summit was aimed at providing a platform for the Enterprise and Public Sector segments to share their dynamic thoughts and experiences in the industry. The delegates also gained insights on how innovations in digitisation, analytics, artificial intelligence and automation can create vast opportunities for businesses, industry makers and the economy as the country takes the leap into becoming a digital nation.
Speaking at the event, Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM said, “As the trusted partner in nation-building initiatives, TM, through TM ONE aspires to be the country’s key enabler in empowering Malaysia’s digital economy through its integrated business solutions. These solutions will fulfill the needs of businesses in embracing digital convergence as the next frontier of advanced innovation. In today’s world of digital disruption, businesses are now able to find the best way to efficiently transform their operations through data. With technological advancement, digitisation and data analytics have rapidly reformed the business landscape, enabling the advent of new business innovations and new forms of competition. LEAP Summit 2018 offers an avenue for the delegates to have a broad paradigm shift to enable Private and Public Sector to adapt a more agile approach to transform and innovate consistently.”
“Refined precisely and delivered applicably, data can propel new revenue sources, improve operations efficiency and elevate customer experience. Today’s event is one of the flagship events that we are bringing to the market to deliver fully converged services and solutions to our customers that can drive data transformation. These include, but not limited to, Smart Services in the likes of Smart Traffic Light, Smart Helmet, Network Modernisation through Software-Defined Wide Area Network (SD WAN) and Cybersecurity, Data Centre with Hybrid Cloud offerings and Big Data Analytics,” Datuk Bazlan continued.
“TM strives to provide services which transcends beyond the borders of connectivity, with increased focus on digital and innovation. As the nation’s Convergence Champion, we are committed to serve Malaysians with relevant convergence propositions via the five (5) pillars of Smarter Living, Smarter Businesses, Smarter Cities, Smarter Communities and Smarter Nation. We remain steadfast in bringing seamless digital experience and integrated business solutions by delivering digital capabilities through share of moments, in line with TM’s vision of “Making Life and Business Easier, for a Better Malaysia”,” he further added.
Throughout the one (1) day event, delegates of LEAP Summit 2018 were able to discover perspectives on global trends, business innovation strategy, Big Data analytics, artificial intelligence and smart cities through talks and panel discussion by local and international experts. Most interestingly, the summit featured Vito Di Bari, the Futurist and the ‘New European Guru of Innovation’, who delivered the keynote address on “Navigate to Accelerate Your Business Transformation in the Digital Age”. Other industry experts include Ajay Sunder, ICT Vice President, Frost & Sullivan, Riad Asmat, Chief Executive Officer, AirAsia Berhad, Azlina Azman, Senior Deputy Director at the Research, Planning and Policy Division, Public Service Department (JPA) and Ir Ts. Azizi. A. Hadi, Executive Vice President & Chief Executive Officer, TM ONE. Also present to grace the afternoon special session focusing on “Humanising Smart Cities” was YBM Senator Dato’ Raja Kamarul Bahrin Shah, Deputy Minister of Housing and Local Government.
The distinguished group of industry speakers shared an in-depth understanding in digitisation, analytics, artificial intelligence and automation innovations that can help create a guided path for business leaders to embrace the digital revolution. This is hoped to benefit businesses that are already making headway with their digital business innovation to stay ahead and competitive in the business landscape that is being reformed by rapid technological advances.
Besides the talks and discussion sessions, LEAP Summit 2018 also featured TM’s fully converged services and solutions exhibiting capabilities of enabling data-driven transformation. This provided delegates with better understanding on how technology and data hold the key to transforming their businesses. The showcase put forth the data-driven transformation that transpires the idea of collecting, transporting and processing data transformed through digitalisation. The data will provide intelligence and actionable insights thus enabling strategic business outcomes.
TM ONE launched its state-of-the-art IPDC located in Nusajaya Technology Park, Iskandar Puteri, Johor in November 2017. The Klang Valley Data Centre (KVDC) which is currently under construction is set to complete TM ONE’s ‘Twin Core’ and hybrid cloud strategy to enable businesses to realise the full potential of their digital opportunities. The KVDC will be ready for service by end of December 2018.
For more details on LEAP Summit 2018, visit www.tmone.com.my
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UMW and TM One collaboration for hybrid cloud solutions to spearhead UMW’s digitisation journey
UMW IT Services Sdn. Bhd, a wholly owned subsidiary of the UMW Group, today signed an agreement with TM One, the enterprise and public sector arm of Telekom Malaysia Berhad (“TM”), to establish a collaboration on hybrid cloud. The agreement signifies the next stage in UMW’s digital and transformation roadmap to consolidate and improve its current data centre architecture. It will also complement the modernisation process of the Group’s various applications and supports its relentless efforts to optimise technology and operations across its Strategic Business Units. The signatories of the agreement were Shahril Ariffin, Group Chief Transformation & Technology Officer, UMW Corporation Sdn. Bhd. and Shazurawati Abd Karim, Executive Vice President, TM One. Witnessing the signing ceremony held at the TM Convention Centre were Dato’ Ahmad Fuaad Kenali, President & Group Chief Executive Officer, UMW Holdings Berhad and Imri Mokhtar, Group Chief Executive Officer, TM. Dato’ Ahmad Fuaad Kenali remarked, “As the UMW Group progresses its transformation journey, it is pivotal that its information technology infrastructure and services are also upgraded to support the diverse needs of our businesses. We are confident that this collaboration with TM One will lead to the optimisation of our data centre and our efficiency in managing data, improve scalability as well as offer better cost management. In addition, hybrid cloud offers the UMW Group better flexibility, reliability, agility and improved data security to support the growth of our businesses.” Imri Mokhtar said, “We are pleased to work with UMW once again in enabling the next stage of their digital transformation through TM’s hybrid cloud solutions. As business partners for over 30 years, today’s ceremony strengthens the importance of enterprise digitisation for Malaysian businesses which will lead to the industry and nation’s growth. With the collaboration, we hope to support and contribute to UMW’s digital and automation journey through our innovative solutions, such as TM One’s Smart Manufacturing and big data solutions, as well as offering fiberisation and 5G connectivity at UMW’s High Value Manufacturing Park – future-proofing this leading organisation in the digital economy and taking UMW’s digital transformation to new heights.”
Chairman of Malaysian Communications and Multimedia Commission pays a visit to TM’s 5G use cases in Langkawi
The Company also deployed the region’s first 5G Standalone (SA) network Telekom Malaysia Berhad (TM) was honored to receive an official working visit by Al-Ishsal Ishak, Chairman of Malaysia Communications and Multimedia Commission (MCMC) to TM's 5G use cases in Langkawi, Kedah recently. The transmission of 5G service in Pulau Langkawi is utilising the region's first 5G Standalone (SA) network, deployed by TM. Al-Ishsal and his delegates were received by Rosli Man, Chairman of TM; Ir. Ts. Azizi A. Hadi, Chief Network Officer, TM; Ahmad Taufek Omar, Executive Vice President / Chief Executive Officer, TM ONE; and Dr. Sharlene Thiagarajah, Chief Executive Officer, TM Research and Development Sdn Bhd (TM R&D). Commenting on the visit, Rosli said: "We are very honored to welcome the Chairman of MCMC to experience our 5G use cases which include UNESCO 8K Virtual Reality (VR) at Langkawi International Airport (LIA) as well as to observe TM's 5G network, smart and innovative solution operations centre at its 5G Command Centre (5GCC). 5GCC serves as an integrated command centre for all our 5G network, smart and innovative solutions in Langkawi. As the national telecommunications infrastructure provider of Malaysia's Digital Nation aspirations, we are indeed excited to be part of this 5G Demonstration Project undertaken by MCMC and showcase our 5G use cases. This signifies our support and capabilities to realise MCMC's aspiration in progressing humanity towards improving the quality of lives of the Rakyat. 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Under the 5G Demonstration Project, TM through its enterprise and public sector business solutions arm, TM ONE and its research and development arm, TM R&D are deploying 11 use cases in Langkawi as below: Smart Safety and Security Solutions – a real-time monitoring system consisting of cameras and related monitoring equipment placed in strategic areas to serve variety of purposes, including building/grounds security, crime prevention, and traffic observation and integrated with TM's emergency response team. Smart Agriculture Solutions – a solution that offers single display and real time monitoring that provides information on indoor farming environment's key parameters such as temperature, humidity, grow lights intensity and selected plant parameters that are critical for timely decision making and ensuring optimality of the growth conditions. Smart Traffic Lights Solutions – data driven solution that provides a single dashboard for monitoring and helps to improve traffic flow by reducing waiting time at traffic lights, improve traffic congestions and management of traffic. Smart Parking Solutions – parking system that provides real time parking bay monitoring using camera and Artificial Intelligence (AI) which enable users to search for vacant parking bay via mobile app. UNESCO 8K VR – 8K resolution streaming over cloud, showcasing 2 episodes focusing on (1) geopark & geosites; and (2) lifestyle in Langkawi. Tourists can have a taste of all these hidden treasures through an immersive virtual reality experience for some hard to access locations that are not for the less fit. Smart Tourism "My Smart City" application – a single, integrated mobile app for tourists' convenience as it consists of several features and services such as Trip Planner, Places of Interest, Events & Happenings, Parking, and Alert Button. Smart Retail Analytics – a platform that analyses customer's experience within a physical premise and offers insights to enhance that experience. With this solution, retailers can improve customer experience, sales and brand loyalty as the platform supports customised services, targeted advertising and visitor visibility. Smart Water Management System – an internet of water solution that offers seamless end-to-end smart water integration that improves non-revenue water management, optimises repair and replacement of ageing infra as well as improves response to weather events such as flooding and pollution through smart water level and water quality measurements respectively. Smart Vehicle Management System – a fleet management solution that provides management of commercial motor vehicles for work purposes. Smart Safety Helmet – a data-driven smart industrial helmet that helps make worksite safer by providing live, wireless monitoring and array of sensors (i.e. accident impact and geolocation) to perform various analysis of data. Geolocation People Safety – the tracking solution is designed to protect and connect with people who matters the most that allows users to locate loved ones and receive alert based on safety zone and SOS button through mobile application. With all these uses cases in place and most of it are already up and running, TM has the highest number of 5G use cases among the telcos participating in the 5G Demonstration Project. The demonstration project is for TM to test the new 5G features, explore the 5G technology system and assess the best way to deploy 5G infrastructure nationwide. The transmission of 5G service in Pulau Langkawi has been going live since early December, where TM has deployed the first 5G Standalone (SA) network in the country and the region. The Company is currently testing the implementation of a converged 5G core network which allows co-existence of Non-Stand Alone (NSA) and SA network. SA is the future of the 5G network deployment and this demonstration is crucial to fast track 5G implementation in the country. 5G speed tests conducted within TM's 5G use cases sites have successfully achieved up to 1.5Gbps. TM's aspiration is to deliver efficient and cost effective 5G infrastructure via infrastructure sharing approach, through the access regulations implemented by MCMC. This is by leveraging on its extensive fibre networks, including the submarine cables, telecommunications towers, and Cloud computing as well as ready Data Centres to support the 5G era in Malaysia. In terms of devices and use cases, its wholly-owned subsidiary, TM R&D is also developing and experimenting 5G related equipment to get ready for the upcoming 5G.
TM One Smart Healthcare solutions to enhance digital patient experience at Ramsay Sime Darby Health Care
Malaysia’s first healthcare provider to leverage TM One Smart Patient Suite solution TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (TM), today inked a Memorandum of Understanding (MoU) with Ramsay Sime Darby Health Care (“RSDH”) to collaborate on Smart Healthcare and other business solutions for the RSDH group of hospitals. The MoU was signed by Shazurawati Abd Karim, Executive Vice President of TM One, and Peter Hong, Group Chief Executive Officer, RSDH. Aimed at improving patient experience and enabling innovative transformation for essential in-patient services, the collaboration marks the first in Malaysia to leverage TM One’s Smart Patient Suite solution, by harnessing the power of the Internet of Things (IoT) to provide automation and surround control. Shazurawati Abd Karim, Executive Vice President, TM One said, “We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all. TM One’s Smart Patient Suite, under its Smart Healthcare solutions, enables users to customise their in-patient environment for a more positive patient care experience.” Peter Hong, Group Chief Executive Officer, RSDH, said, "We are pleased to mark a milestone with this collaboration, as ParkCity Medical Centre will be the first hospital under the Group to pilot TM One’s Smart Patient Suite solution. Given the evolving nature of the healthcare system, we strive to continuously offer solutions that will elevate our patients' experiences by accommodating their needs through the adaptation of digital technology. Backed by TM One’s comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia’s healthcare ecosystem moving forward.” TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention, as well as improve monitoring and medication adherence. Wellness wearables, for example, will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration. “Technology is reshaping the relationship between patients, healthcare providers, and the healthcare system, enabling us to move towards patient-centric, prevention-focused and outcome-driven healthcare. The Internet of Medical Things (IoMT), will empower healthcare providers with data and analytics to improve the quality of patient care while maximising operational efficiency,” added Shazurawati. This two-year collaboration with RSDH follows the launch of TM One’s Sphere Programme, which brings together Malaysia’s leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation. Since its launch in October 2022, the alliance has registered close to 50 partners. “At TM One, we look forward to collaborating with partners to offer innovative healthcare solutions to the public. The digital transformation of enterprises and the government sector will change the way they serve today’s digitally-enabled customers and communities,” Shazurawati concluded.
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