08 Mar 2018
TM and Huawei seal strategic partnership to further enhance malaysia’s broadband reach and digital economy
As pioneers in the rollout of high speed broadband in the country, Telekom Malaysia Berhad (TM) and Huawei Technologies (M) Sdn Bhd (Huawei) are once again collaborating for the betterment of broadband and digital economy for the nation. The companies recently signed a Memorandum of Understanding (MoU) for both parties to work hand-in-hand in multiple collaboration activities, leveraging on each other’s core expertise and capabilities to accelerate fibre broadband network reach, in line with the Government’s move to drive Malaysia’s digital economy.
The collaboration will leverage on the combined strengths and capabilities of both companies to further accelerate national broadband reach and leap-frog the adoption of a connected digital lifestyle and the Internet of Things (IOTs) amongst Malaysians. Via the strategic partnership, both TM and Huawei will play a more proactive developmental role in providing ready infrastructure and ecosystem to support the nation’s growth.
The MoU was signed by Datuk Bazlan Osman, Executive Director / Deputy Group Chief Executive Officer, TM and Foo Fang Yong, Vice President of Huawei Technologies (M) Sdn Bhd. The signing ceremony was witnessed by Dato’ Sri Mohammed Shazalli Ramly, Managing Director / Group Chief Executive Officer, TM and Baker Zhou, Chief Executive Officer of Huawei Technologies (M) Sdn Bhd.
Commenting on the partnership, Dato’ Sri Mohammed Shazalli Ramly said, “We are indeed excited to be working hand in hand with a leading global name such as Huawei to accelerate the offering of digital services and solutions to the nation thus further support the Government’s aspirations of digital economy. As the trusted partner in key nation-building initiatives, TM ensures the safety and security of the nation's strategic and critical infrastructure, and in accelerating the broadband reach for all Malaysians. We believe that strategic collaborations such as this MoU is yet another testament of our role as the country’s key enabler for the national communications infrastructure.”
Meanwhile, Baker Zhou said: “Telekom Malaysia and Huawei have been working hand-in-hand for 15 years. In the past 15 years, we have worked together to connect more people than ever before. We are now at the crossroads of digital transformation. With today's MoU, we can share more, innovate better, and work more closely than ever before. Huawei will fully support TM’s vision of “Making Life and Business Easier”, and will work together with TM to building a better connected and intelligent Malaysia.”
The inking of the MoU marks the parties’ commitment to collaborate to deliver digital solutions for businesses and public sector, explore innovative solutions for network optimisation and implement initiatives that will capture TM customers’ share of moments.
The MoU also envisages other areas across TM Group of Companies including network and technology planning, exploration of innovative business model for unifi, transformation of Information and Communications Technology (ICT) to enhance overall efficiency of TM’s IT and Business support platform, smart device cooperation, establishment of Multimedia University (MMU) Smart Campus model and knowledge sharing on innovative technology. According to the MoU, Huawei will share its extensive global best practices to help TM capitalise emerging opportunities quickly through big data aided network design and deployment, intelligent Smart Capex solution to respond fast to TM customer needs, and simplify business engagement between both organisations via inter-connecting IT processes.
Through this strategic partnership, TM aspires to pursue the innovation and commercialisation of technology which includes Internet of Things (IoTs), cloud technology and artificial intelligence towards delivering digital experience to more Malaysians nationwide. TM will also explore alternative wireless technology deployment to further expand high speed broadband reach across Malaysia; bridging the digital divide and meeting the Government’s objective of a truly connected society.
The MoU is subject to a definitive agreement to be signed between the parties in specific areas. Further announcements will be made in due course, as and when appropriate.
YOU MAY ALSO LIKE
Petronas and TM embark on cross-industry digital collaboration
Petroliam Nasional Berhad (PETRONAS) and Telekom Malaysia Berhad (TM) recently inked a Memorandum of Understanding (MoU) to collaborate on a strategic partnership that will see both companies provide significant benefits spanning multiple areas of co-operation. This strategic partnership between PETRONAS and TM is aimed at implementing five clusters that would increase both companies’ operational excellence and enhance their customer experience, leveraging on each other’s strengths and shared values. The collaboration would see the two companies working on increasing the adoption of PETRONAS products amongst TM employees, starting with PETRONAS Dagangan Berhad (PDB) extending its SMARTPay services to TM staff, which would allow cashless payments and increased operational efficiencies while providing significant savings on fuel costs each year for TM. Additionally, PDB and TM will be developing the next generation network infrastructure to enhance the former’s retail network and improve its customer service delivery at PDB stations. PETRONAS will also collaborate with TM, via its information technology arm PETRONAS ICT, to explore data centre of the future. This would involve digitising PETRONAS’ data assets to improve data security as well as enhance user experience. The partnership will also see PETRONAS and TM explore a smart park concept for KLCC. This initiative is aimed at not only improving the experience of patrons using the car park, but also increase the safety and security at the facility. PETRONAS and TM will also invest in a joint research covering areas concerning the oil and gas and telecommunications industries, such as building local competencies, knowledge exchange and the ‘Smart Helmet’ initiative, to encourage safety at the workplace. PETRONAS President & Group Chief Executive Officer, Tan Sri Wan Zulkiflee Wan Ariffin, signed the MoU on behalf of PETRONAS while TM was represented by Dato' Sri Mohammed Shazalli Ramly, Group Chief Executive Officer, TM. Speaking at the signing ceremony, Tan Sri Wan Zulkiflee emphasised that leading Malaysian companies must take the lead in working together and collaborating for greater success. “The opportunities are limitless – from solving current issues, providing support and services to co-creating and innovating future market offerings and solutions,” he said. “Today’s signing marks the expansion of PETRONAS and TM’s existing working relationship. As we discover new ideas and strengthen our connections, I hope that this collaboration will not only provide benefits to PETRONAS and TM, but also to our industries, our customers and the nation. The whole of PETRONAS and I look forward in making this journey a success,” he added. Commenting on the collaboration, TM’s Group CEO Dato' Sri Mohammed Shazalli Ramly said: “As the nation’s one and only company capable of providing the best connectivity and fully integrated telecommunications, ICT and smart services, TM, together with its business solutions arm, TM ONE, is proud to play its role as the strategic partner in establishing the ecosystem for PETRONAS’ digital transformation.” “TM through TM ONE, the only enabler for businesses and public sector to realise full potential of their digital opportunities, is committed to deliver integrated business solutions that will fulfil the dynamic, sophisticated needs of business verticals including the oil and gas industry, especially in today’s digitally-connected environment.” The joint collaboration involving TM and PDB, PETRONAS ICT, KLCC Property and Universiti Teknologi PETRONAS (UTP), sees the partners leveraging on each other’s strengths to create greater value and growth for the industry and Malaysia’s economy.
unifi unites Malaysians via football
Experience Liga Malaysia football moments “LIVE” across all unifi’s platforms Telekom Malaysia Berhad (TM) and Football Malaysia Limited Liability Partnership (FMLLP) today officially announced its collaboration for the sponsorship of Liga Malaysia. The sponsorship will be represented by unifi, TM’s premier Convergence brand, as the title sponsor for Liga Super, Piala Malaysia and co-sponsor for Piala FA starting from this year’s season until 2025. This 8-year agreement marks TM’s continued support towards local football development and uplifting the standards of sports in the country. With the sponsorship, the league is now known as “unifi Liga Super Malaysia” and the cup is named “unifi Piala Malaysia”. Commenting on the partnership, Dato’ Sri Shazalli Ramly, Managing Director / Group Chief Executive Officer, TM said, “We are excited to continue our collaboration with FMLLP towards the development of local football scene and to bring more moments of the national football league, now known as “unifi Liga Super Malaysia”, to more Malaysians. Every football fan in Malaysia can now catch every match of the league and watch their favourite teams, as ALL the matches will be available LIVE on unifi TV and across all screens, accessible via unifi PlayTV app. unifi is taking the lead in enabling a converged experience to meet the digital lifestyles of our customers. With this collaboration, unifi is now the one and only to offer the best “LIVE” football moments in full HD on your TV screens at home, and everywhere on unifi PlayTV app where you can watch it on any tablet and mobile devices anytime, anywhere.” “This is yet another first of its kind offering from unifi amongst the many firsts such as the recent first Live Interactive Game Show in Malaysia, Teka Tekan, and the first liberating mobile product, unifi mobile, which were launched recently when we unveiled our refreshed unifi look and offerings. So, look out for many more firsts coming your way soon!” he added. With this deal, unifi will unite all Malaysians and football fans through unifi home, unifi mobile and unifi wifi, by enabling viewing of all matches on unifi TV and unifi PlayTV (available now on AppStore and PlayStore). More significantly, this means unifi is now the single largest platform for live football and all ancillary football programmes across Pay TV, Free-To-Air (FTA), Over-the-Top (OTT) and mobile, delivering a holistic convergence experience. As the broadcast partner, unifi TV will be showcasing all FMLLP events and competitions, which include the Piala Sumbangsih, Liga Super Malaysia, Piala Malaysia, Piala FA as well as conditional broadcast benefits for the Liga Premier, Challenge Cup and all other matches organised by FMLLP. Football Association of Malaysia President and Football Malaysia LLP Chairman, the Crown Prince of Johor, Tunku Ismail ibni Sultan Ibrahim commented, “I am very happy with this landmark partnership, which is the biggest in Malaysian sports history, is a testament to TM’s confidence that football and the Malaysian league is a key commercial and unity driver in this country.’’ Football Malaysia LLP’s Chief Executive Officer, Kevin Ramalingam commented, “TM’s long term commitment is a glowing reflection on the value of Malaysian football and its reach. They have always been a big supporter of football and Malaysian sports in general. We are pleased that unifi, the country’s household brand name will be fronting this in bringing all Malaysians together to cheer on their favourite teams.’’
TM reiterates commitment to enhance the broadband experience of Streamyx customers
Telekom Malaysia Berhad (TM) today reiterated its support of the Government’s aspirations of improving the reach and experience of broadband services in Malaysia, and its commitment to address the issues faced by Streamyx and its loyal customers in a more comprehensive manner. In July, TM announced its upgrade plans for Streamyx (pre-unifi) customers tounifiin coverage areas or double the speed for those in non-coverage areas. The upgrade will enable its existing broadband customers to experience faster speeds at their existing package price. Following the announcement, TM has received many enquiries and much feedback from customers who are eager to know whether they are eligible for the speed upgrade. TM is grateful for the feedback given and is working hard to realise the broadband aspirations. TM has been continuously investing to enhance both its fibre and copper network over the years to deliver high speed broadband with wider nationwide coverage. The copper network is a legacy network and has always faced many challenges, mainly technological limitations. This requires a longer term and more permanent solution, which will take time to implement. Additionally, TM has continuously invested in the rollout of LTE 4G network and WiFi hotspots to complement its fixed network to provision broadband services anywhere, anytime via home@unifi, mobile@unifi and wifi@unifi. TM’s LTE 4G services coverage currently exceeds 77% of the household population in urban and rural areas and together with our partner, complimenting it with 90% 3G services coverage. To enable the convenience of mobility, the Company also enhanced its WiFi coverage and service quality with more than 12,000 hotspots nationwide to date. Through its Broadband Improvement Plan which began in 2016, TM has been working hard to enhance the experience of both unifi and Streamyx customers, concurrently. Understandably, it has been easier to execute the unifi speed upgrades, which are served by fibre. TM is now giving specific focus to Streamyx and high-rise broadband customers served through its own or the buildings’ copper networks. Imri Mokhtar, Executive Vice President of unifi, said: “Over 1 million home and business customers nationwide are today on broadband over TM’s copper network – both on landed and high-rise properties. With rising demand of a more digital lifestyle and business needs, what was before termed as a high speedinternet’, may not cut it anymore. We hear your 1 million voices. We remain committed as Malaysia’s nation building partner to invest and build the needed network that brings value to our customers, shareholders and other key stakeholders and for the country’s digital economy.” “Based on our customer and network analytics, over 340,000 customers reside in a fibre broadband area, but are somehow not yet part of the 1.26 million unifi community. To date, we have successfully upgraded nearly 50% of these customers to unifi at no extra cost to their current bill. We urge remaining customers to grab this opportunity and complete this attractive unifi upgrade exercise by March 2019,” he added. Imri explained: “Starting from 2010, TM has continuously expanded Malaysia’s fibre broadband coverage. Nonetheless, such coverage is yet to reach all of our existing broadband customers. Copper limitation is more pronounced for Streamyx customers, with 8Mbps being the best broadband speed that can be delivered today. We value your trust and sincerely appreciate your loyalty and more so for your patience and understanding. Where technically possible, we shall double the Streamyx speed at no extra cost to your current broadband bill. Close to 180,000 Streamyx customers can look forward to this free upgrade.” Streamyx customers who are eligible for the speed upgrade will be contacted via email and phone. TM urges customers to update their latest contact details i.e., telephone number and email address to facilitate this process. This can be done both via the unifi portal and unifi care app. To address the remaining Streamyx customers, TM is working towards a more definitive solution and has initiated discussions with major stakeholders to deliver better broadband experience nationwide by exploring various fit-for-purpose technologies.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!