19 Jul 2024
TM CONFIRMS NO SERVICE DISRUPTION AMIDST GLOBAL TECH OUTAGE LINKED TO CROWDSTRIKE
KUALA LUMPUR, 19 July 2024 - In view of the recent global tech outage linked to a flawed endpoint protection software update issued by a cybersecurity firm, CrowdStrike, which has affected many organisations worldwide, TM wishes to assure our customers and stakeholders that there is no disruption to our business operations and services.
TM has proactively detected this issue and managed it swiftly. We will continue to monitor the situation and communicate updates as necessary.
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TM Integrity Day 2023 Emphasises “Uncompromising Integrity” as Cornerstone of Corporate Governance
KUALA LUMPUR, 2 November 2023 – TM reaffirms its commitment to integrity, corporate governance, and ethical business practices as it celebrates TM Integrity Day 2023 (TMID). This annual event serves as a platform to reinforce its core values among Warga TM, business partners and its supply chain ecosystem. The theme ‘Uncompromising Integrity’ was chosen to underscore TM's dedication to upholding the highest standards of compliance and ethics in all aspects of its operations. Through these principles, TM continues to strengthen its corporate governance and culture of responsible business conduct. The event featured a forum titled “Strengthening Integrity & Governance” with insights from Tan Sri Abu Kassim Bin Mohamed, Chairman of the Advisory Board of the National Centre for Financial Crime Prevention, and Datuk Dr. Anis Yusal Bin Yusoff, Director of the Centre for Leadership and Professional Development (UM Lead). The forum was moderated by Nik Azli Bin Abu Zahar, Group General Counsel of TM. In addition to the forum, various programmes were organised, including a theatre performance by Akademi Seni Budaya dan Warisan Kebangsaan (ASWARA). Dato’ Zainal Abidin Bin Putih, Chairman of TM, emphasised in his launching speech, “High integrity and efficient governance form the bedrock of any organisation and are essential for building trust among stakeholders. Key principles such as transparency, accountability, fairness, and responsibility in delivering services to customers must be upheld to ensure the sustainability of the organisation.” He added, “Beyond qualifications and skills, another essential attribute that every individual should possess is Integrity. The absence of these qualities will not only harm the individual but also have a detrimental impact on the company's performance and reputation”. The event was broadcasted live to facilitate broader participation from Warga TM and TM’s business partners virtually. TM continues to foster a culture of integrity, accountability, and ethical conduct, ensuring a more sustainable future for all stakeholders.
TM and NCT Group Expand Partnership to Deliver Smart, Sustainable Industrial Parks Across Malaysia
Selangor, September 17, 2025 – Telekom Malaysia (TM), via its enterprise and government solutions arm TM One, and NCT Group of Companies (NCT Group), through its wholly owned subsidiary NCT AI Sdn Bhd, have signed a Memorandum of Collaboration (MoC) to extend smart industrial park solutions nationwide. Building on their 2022 agreement for the NCT Smart Industrial Park (NSIP) in Selangor, this expanded partnership will see TM deliver not only advanced connectivity, but also smart solutions, cloud, and ICT services to modernise NCT’s operations and enhance customer experiences across its wider developments, including NCT Innosphere within the Delapan Special Border Economic Zone in Kedah and the Group’s corporate headquarters. Together, NCT and TM will also co-develop go-to-market strategies to position NCT’s Smart Industrial Parks as future-ready investment hubs, attracting global and local industries, and replicating the model across Malaysia to drive economic growth, sustainability and digital adoption. The MoC was formalised at the Smart City Expo Kuala Lumpur 2025 between Simon Chan, NCT Group’s General Manager of Sales & Marketing and Megawati Norhashim, TM One’s Vice President for Enterprise Business, and witnessed by Dato’ Sri Yap Ngan Choy, NCT Group’s Founder & Group Managing Director, TM’s Members of the Board Datuk Bazlan Osman and Dr. Tunku Alina Raja Muhd Alias, together with Amar Huzaimi Md Deris, TM’s Group CEO. Amar Huzaimi Md Deris shared, “This partnership reflects TM’s role not just as a connectivity provider, but as the enabler of smart industrial ecosystems. This partnership reflects TM’s role not just as a connectivity provider, but as the enabler of smart industrial ecosystems. With our Vision AI, Intelligent Operations Centre, intelligent building management systems and other smart solutions, we are powering NCT’s Smart Industrial Parks into fully integrated, future-ready hubs for businesses and communities. This is how we deliver on our aspiration to be a Digital Powerhouse by 2030, creating platforms that drive Malaysia’s digitalisation, sustainability and industrial growth." Dato’ Sri Yap Ngan Choy said, “Our first undertaking with TM established a clear direction to redefine Malaysia’s industrial park landscape, with the goal to create a national model for smart, sustainable and digitally driven industrial growth. As a result, NSIP today is well on its way to becoming a competitive regional hub for high-value industries, innovation-led enterprises and global investors aligned with the Malaysia Smart City Framework. With this new collaboration, we expect to advance the progress made to-date and strategically extend the success of that model. This reflects our commitment to supporting Malaysia’s digital transformation, while moving towards a low-carbon economy.” About NSIP NSIP is currently equipped with high-speed fibre connectivity, public 5G coverage, IoT-enabled networks, and an AI-powered security ecosystem equipped with panoramic cameras, licence plate recognition, thermal imaging, and real-time traffic monitoring. Complemented by integrated smart street lighting, traffic management, environmental sensors and a centralised Intelligent Operation Centre (IOC), along with solar-ready factories and green technologies, NSIP currently stands as one of Malaysia’s most advanced and sustainable industrial hubs. Situated within the Integrated Development Region in South Selangor (IDRISS), NSIP is redefining industrial excellence. Focusing on smart technologies and green solutions, NCT Group and TM are committed to a partnership that will set new standards for the nation’s economic resilience.
TM WELCOMES BUDGET 2026 AS A CATALYST FOR A MORE CONNECTED AND INCLUSIVE MALAYSIA
KUALA LUMPUR, 10 October 2025 – “TM, welcomes Budget 2026 announcement and lauds the Government’s continued focus on economic reform and uplifting the well-being of the rakyat. The strong emphasis on digital infrastructure and inclusivity from the expansion of JENDELA 2, Points of Presence (PoP), NADI Centres, and the new Sambungan Kabel Dasar Laut MADANI (SALAM) will further strengthen our national digital resilience. We are encouraged by the Government’s strategic intent to advance the Sovereign AI Cloud and establish an AI Transformation Centre, which embodies Malaysia’s determination to lead in a digital-first world. We align closely with this direction through TM Cloud Alpha Edge, our platform built to safeguard national data sovereignty while enabling innovation across industries. We are also proud that Multimedia University (MMU), our education arm, has been recognised as part of this journey to develop future AI talent and research excellence. Recognising the Budget’s focus on people, TM is heartened to see continued support for MSMEs, TVET and capability building, alongside the expansion of Kampung Angkat MADANI and Sekolah Angkat MADANI. These initiatives remind us that true progress happens when communities are empowered, opportunities are created, and every Malaysian is able to participate meaningfully in the nation’s progress and digital journey. As TM continues our path towards becoming a Digital Powerhouse by 2030, we remain steadfast in enabling the digital economy and partnering with the Government to realise a sustainable, inclusive and digitally powered Malaysia by expanding national connectivity, strengthening sovereign digital capabilities, nurturing talents as well as driving greater purpose together.” – Amar Huzaimi Md Deris Managing Director / Group Chief Executive Officer, Telekom Malaysia Berhad
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