18 Nov 2025
KENYATAAN BERSAMA KEMENTERIAN KESIHATAN MALAYSIA, KEMENTERIAN KOMUNIKASI DAN TELEKOM MALAYSIA BERHAD
PUTRAJAYA – Next Generation Malaysian Emergency Response Services 999 (NG MERS 999) merupakan sistem kecemasan generasi baharu negara yang dibangunkan untuk menyediakan perkhidmatan lebih pantas, tepat, moden dan inklusif.
Mula beroperasi sejak 16 November 2025, pembangunan sistem ini adalah hasil kerjasama strategik antara Kementerian Komunikasi (KK), Telekom Malaysia Berhad (TM) dan lima agensi kecemasan utama negara, iaitu:
- Kementerian Kesihatan Malaysia (KKM);
- Polis Diraja Malaysia (PDRM);
- Jabatan Bomba dan Penyelamat Malaysia (JBPM);
- Angkatan Pertahanan Awam Malaysia (APM); dan
- Agensi Penguatkuasaan Maritim Malaysia (Maritim Malaysia).
KKM, KK dan TM telah menerima laporan berkaitan perkhidmatan ambulans. Walaupun insiden tersebut adalah terpencil, perkara ini ditangani secara serius dan dengan kadar segera kerana setiap panggilan kecemasan melibatkan nyawa dan kesejahteraan rakyat.
Semakan teknikal oleh TM mengesahkan bahawa sistem NG MERS 999 beroperasi seperti biasa, termasuk prosedur penyaluran kes menggunakan prinsip “nearest available” bagi memastikan aset kecemasan terhampir dapat digerakkan secepat mungkin.
Bagi pihak KKM, usaha memperkukuh respons di lapangan terus dipertingkatkan melalui penambahan ambulans, penyusunan semula penugasan petugas di kawasan strategik, serta penglibatan badan sukarela seperti Bulan Sabit Merah Malaysia, St. John Ambulans Malaysia dan pertubuhan bukan kerajaan (NGO) tempatan sebagai sebahagian daripada keupayaan respons kecemasan negara. Penilaian berterusan terhadap keupayaan koordinasi dan ketersediaan aset juga sedang dilaksanakan bersama agensi-agensi berkaitan.
Pada masa sama, Perkhidmatan 999 melalui panggilan suara kekal berfungsi sepenuhnya dan boleh digunakan seperti biasa.
Aplikasi SaveME999 pula berfungsi sebagai saluran tambahan, khususnya untuk pengguna yang memerlukan ciri komunikasi melalui teks, video dan multimedia, selaras dengan usaha meningkatkan keberkesanan dan keterangkuman respons kecemasan negara.
TM akan terus memperkukuh keupayaan sistem dan aplikasi NG MERS 999, termasuk perisian serta proses teknikal yang berkaitan, bagi memastikan prestasi dan pengalaman operasi yang lebih lancar untuk semua agensi kecemasan.
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Yayasan TM hands over 60 refurbished laptops under #MYBAIKHATI to aid underprivileged students with online learning
YTM collaborated with PINTAR Foundation to contribute 60 refurbished laptops to underprivileged students under Pejabat Pendidikan Daerah Bangsar/Pudu (PPDBP) to facilitate their online learning session. In its continuous effort to ease the burden of underprivileged students during this unprecedented period, Yayasan TM (YTM), the foundation arm of Telekom Malaysia Berhad (TM), together with PINTAR Foundation has reached out to the beneficiaries group under the #MYBAIKHATI initiative. Through the collaboration, YTM contributed 60 units of refurbished laptops together with 15GB LTE unifi Mobile #BEBAS packages FREE for one (1) year to Pejabat Pendidikan Daerah Bangsar/Pudu (PPDBP), Kuala Lumpur. Eligible students from 16 primary and secondary schools have been identified by PPDBP to receive the contribution. When handing over the contribution, Izlyn Ramli, Director of YTM said: “We understand the critical need of good, workable devices and internet connection for Home-Based Learning and Teaching (PdPR) sessions in the new norm. Under the #MYBAIKHATI initiative, we have refurbished used laptops that we received from the kind and caring public. Coupled with our unifi Mobile #BEBAS data plan, we hope the identified students can have a better PdPR experience. TM through YTM will continue to pave the way for deserving students to have greater access to education as we believe no one should be left behind, especially in this digital age.” Meanwhile commenting on this contribution, Tuan Hj Azuar Hj Hussin, Bangsar/Pudu District Education Officer said: "PPDBP would like to express our deepest appreciation to YTM and PINTAR Foundation. We believe this contribution would be invaluable to the recipients and facilitate their learning process in this very challenging period. We hope more corporates will come forth and provide their support to fulfil the needs of these underprivileged students.” TM is supporting the #MYBAIKHATI initiative, an industry-wide device crowdsourcing initiative aimed to collect and repair used communication devices to be distributed to low-income families (B40). TM has set up six (6) of its TMpoint outlets in the Klang Valley as collection points to facilitate the donation drive. The outlets are TM Experience Centre (TMEC) at Menara TM, Bangsar; TMpoint Cyberjaya, TMpoint Shah Alam, TMpoint Setapak, TMpoint Bukit Raja and TMpoint Taman Desa. To further encourage the public to donate their used smart devices, TM has partnered with realme, a smartphone manufacturer, where realme has allocated 300 realme vouchers worth RM50 each for individuals who contribute their used devices. They can then use the vouchers to purchase any realme devices at realme Official Store on Shopee. "realme Malaysia is pleased to join forces with TM in encouraging Malaysians to donate their used smart devices. We also hope that realme fans with old but usable devices can donate them to support a good cause during this challenging time," said Tiffany Teh, Brand Director of realme Malaysia. For more information on how you can be part of the #MYBAIKHATI initiative supported by TM, visit www.tm.com.my/mybaikhati.
FAM - TM Jalin Semula Kerjasama Strategik Sebagai Rakan Rasmi Teknologi
Persatuan Bolasepak Malaysia (FAM) meneruskan jalinan kerjasama dengan Telekom Malaysia Berhad (TM) di mana syarikat telekomunikasi terkemuka negara itu menjadi Rakan Rasmi Teknologi bagi FAM dan pasukan kebangsaan, Harimau Malaya untuk tempoh setahun bermula Jun 2023 ini. Perjanjian itu juga menjadi bukti komitmen tinggi TM terhadap pembangunan sukan bola sepak negara di mana syarikat tersebut telah terlibat secara langsung dalam industri bola sepak tempatan sepanjang dua dekad yang lalu. Menurut Presiden FAM, Datuk Haji Hamidin Haji Mohd Amin, kerjasama yang kembali terjalin bersama TM selepas kali terakhir berkolaborasi pada tahun 2020 membuktikan hubungan baik FAM bersama syarikat telekomunikasi itu sentiasa dipelihara. “Sudah pasti FAM berasa gembira dan berbesar hati dengan jalinan semula kerjasama bersama TM yang tentunya akan membawa manfaat besar kepada perancangan dan pembangunan skuad bola sepak kebangsaan. “Saya optimis bahawa hubungan strategik antara FAM dan TM ini dapat mencapai hasil penajaan yang menggalakkan selain memberi peluang TM membawakan produk mereka untuk dinikmati oleh jutaan peminat bola sepak di negara ini melalui pelbagai program promosi yang akan kita aktifkan dalam masa terdekat. “Mewakili seluruh warga kerja FAM, saya ingin menzahirkan setinggi-tinggi penghargaan kepada TM dan berharap menerusi kerjasama ini, arena bola sepak negara akan bergerak ke arah kecemerlangan,” kata Datuk Haji Hamidin. Majlis menandatangani perjanjian antara FAM dan TM itu telah berlangsung di Wisma FAM, Kelana Jaya petang tadi di mana FAM diwakili oleh Setiausaha Agung FAM, En Noor Azman Hj Rahman sementara TM telah diwakili oleh Naib Presiden, Jenama dan Pemasaran, En Andrew Pinto. Majlis tersebut telah disaksikan oleh Datuk Haji Hamidin bersama-sama Puan Shanti Jusnita Johari, Ketua Pegawai Pemasaran, TM. Turut hadir adalah kedua-dua Timbalan Presiden FAM, Datuk Wira Mohd Yusoff Mahadi dan Dato’ S. Sivasundaram, barisan ahli Jawatankuasa Eksekutif FAM, serta barisan pengurusan kanan Kumpulan TM. Sementara itu, Puan Shanti turut menzahirkan penghargaan kepada pihak FAM atas kolaborasi ini yang membolehkan TM meneruskan peranannya dalam memajukan sukan bola sepak sebagai sukan nombor satu negara yang mempunyai jutaan peminat tanpa mengira bangsa, umur dan latar belakang. “TM menerajui evolusi teknologi telekomunikasi negara sejak sekian lama ke arah membina Digital Malaysia menerusi teknologi yang memperkasa komuniti, perniagaan dan Kerajaan. Kini, TM telah menjalani transformasi ke arah menjadi sebuah Syarikat Teknologi Berteraskan Insan, ataupun, a Human-Centred Technology Company. Peralihan ini akan turut diterapkan dalam jalinan kerjasama antara TM dan FAM ini, dengan membawakan pengalaman baharu kepada para penyokong pasukan kebangsaan melalui teknologi digital serta perkhidmatan komunikasi dan kandungan,” kata beliau. “Kami amat berbesar hati dapat memberikan sokongan kepada sukan bola sepak kerana ianya mampu menyatukan rakyat Malaysia di bawah satu bendera. Diharapkan kolaborasi ini dapat mencetuskan minat dan sokongan yang lebih jitu daripada para peminat, seterusnya memberi suntikan semangat untuk pasukan bola sepak kebangsaan. Semoga kerjasama antara kedua-dua pihak bakal mengangkat martabat sukan bola sepak kita dan mengharumkan nama Malaysia di peringkat antarabangsa,” akhiri Puan Shanti.
Telecommunications operators committed to JENDELA to deliver seamless digital connectivity for all Malaysians
Telecommunications operators Celcom Axiata Berhad, Digi Telecommunications Sdn Bhd, Maxis Berhad, U Mobile Sdn Bhd, Telekom Malaysia Berhad and TIME dotCom Berhad (collectively 'the Industry'), are fully committed to partner with the Government and make connectivity a basic utility to fast-track Malaysia's transition into a high-income digital society. The Jalinan Digital Negara (JENDELA) action plan announced recently by the Prime Minister of Malaysia, YAB Tan Sri Muhyiddin bin Yassin, will be the platform to achieve these aspirations by accelerating the country's digital connectivity through widespread deployment of mobile, fibre and fixed wireless access, and paving the way to 5G, under the 12th Malaysia Plan (2021–2025). The National Digital Infrastructure Lab: A collaborative effort aspiring to deliver connectivity for all The Covid-19 pandemic has triggered an urgency for Malaysia to address the 'new normal' and cater for future demands of connectivity as an enabler for all facets of life: The economy and people's livelihoods, education, business opportunities and building and connecting communities amongst others. To prepare for the future and to fulfill our Digital Malaysia aspirations, it is clear the Industry must aspire to enable everyone in this journey through quality and reliable connectivity. To this end, the Industry was a strong participant alongside the Malaysian Communications and Multimedia Commission (MCMC) in the National Digital Infrastructure Lab (NDIL), with the aim to collaboratively address how to deliver quality connectivity to all Malaysians. The outcome of the NDIL was a comprehensive digital infrastructure plan that accelerates improvements to coverage and quality of experience nationwide, optimises fixed, mobile and fit-for-purpose technologies; and paves the way for the eventual adoption of 5G technologies to enable the country's digital ambitions. JENDELA: Strengthening Malaysia's Digital Communications Infrastructure to Deliver Seamless Connectivity for all Malaysians The Industry will work closely with the Government to fast-track the nation's progress towards becoming a globally competitive, resilient and enriched digital society and economy through JENDELA. Phase 1 (now to 2022): An accelerated improvement plan for nationwide 4G coverage and 7.5mil fixed broadband premises; with consistent quality of experience for everyone As announced by the Prime Minister, JENDELA will be implemented in phases. Phase 1, which starts now until 2022, will optimise existing resources and infrastructure for both mobile and fixed connectivity to: Expand 4G mobile broadband coverage from 91.8% to 96.9% in populated areas; Increase mobile broadband speeds from 25Mbps to 35Mbps; and Enable as many as 7.5 million premises to access gigabit speeds with fixed broadband services. JENDELA will firstly prioritise strengthening the nation's existing fixed and mobile networks and building a strong foundation for the eventual adoption of 5G. This will also involve the gradual retirement of 3G networks at the end of 2021. To achieve the targets in Phase 1, the Industry will look at providing wider coverage and enhanced quality of experience by upgrading and building new 4G sites, and fiberising more premises. This will be driven by extending 4G mobile coverage in rural and remote areas, improving in-door coverage for urban and suburban areas, connecting more homes with fixed broadband via fibre and other fit-for-purpose technologies (e.g. Fixed Wireless Access (FWA) and satellite) to ensure widespread nationwide coverage and connectivity for all. Meanwhile, fibre providers will continue to support the industry with fibre backhaul for capacity to serve higher traffic demands expected on 4G and to ensure the fibre foundation essential for future technologies such as 5G. Phase 2 (Beyond 2022): Address the Digital Divide via Fixed Wireless Access (FWA) and pave the way for 5G Phase 2 of JENDELA involves utilising FWA and other fit-for-purpose technologies to address further gaps in the digital divide, as well as priming for the nation's eventual adoption of 5G technologies; which will take place once action plans under Phase 1 are achieved. The Industry will continue to educate the public on the potential of 5G and its capabilities, through use cases applied across verticals such as manufacturing, agriculture, education, healthcare, security transportation, consumer experience, environment and smart city development. These use cases will continue to be explored under the 5G Demonstration Projects (5GDP). JENDELA: A realistic, progressive digital connectivity plan to realise Digital Malaysia JENDELA is an accelerated improvement plan where all public and private stakeholders are equally invested to deliver. This is a shared aspiration for the whole country, driven by the Ministry of Communications and Multimedia (KKMM) and MCMC in partnership with the telecommunications operators, and other agencies at the federal, state, and local council levels. The industry believes that collaboration among all parties is crucial to facilitate infrastructure rollout in a coordinated manner, with minimal impact on civil works, the public, the environment, and all aspects of the ecosystem. We look forward to working together to fulfil the objectives of JENDELA and enabling widespread quality connectivity for Malaysians nationwide. The Industry will provide periodical updates to the public on the progress of JENDELA, including initiatives undertaken as part of journey towards its aspirations.
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