05 Dec 2023
TM’s Edge Facilities Win W. Media’s Asia Pacific Cloud And Datacenter Award For The Southeast Asian Region
Kuala Lumpur, 5 December 2023 – TM Global, the wholesale domestic and international business arm of TM, secured a prestigious accolade at this year's W.Media Asia Pacific Cloud & Datacenter Awards, for its Edge Facilities project aptly titled 'Delivering the Edge'. Effectively meeting the global demand for decentralised data hosting via co-location, this achievement solidifies TM Global's commitment to enhance the country’s digital ecosystem and position Malaysia as a trusted digital hub for the Southeast Asian region.
Functioning as a regional data hosting facility, the project involves transforming existing TM exchanges into Edge Facilities across seven states, including Seberang Jaya (Penang), Tasek Ipoh (Perak), Seremban (Negeri Sembilan), Kuantan (Pahang), Kuala Terengganu (Terengganu), Kota Kinabalu (Sabah) and Kuching (Sarawak). Strategically positioned close to the edge of TM’s network, TM’s Edge Facilities significantly reduce the distance between the content hosting location and end-users. This closeness supercharges the velocity of data transmission with ultra-low latency, leading to an enhanced digital experience for all users.
Commenting on this regional recognition, Khairul Liza Ibrahim, TM Global’s Executive Vice President said, "We are pleased that our innovative ideas and meticulous execution have garnered regional acclaim, and will continue these efforts in other states to meet the ever-growing data co-location demand. TM’s Edge Facilities effectively bridge the gap and seamlessly complement our existing data hosting solutions. While our large-scale data centres excel in intensive computing and data storage, TM’s Edge Facilities specialise in rapid, real-time data processing for edge computing services.”
The design of TM’s Edge Facilities replicate key features of a data centre, which includes a carrier-neutral network with service level availability of 99.7%, enabling service providers to capitalise on the flourishing landscape of real-time applications. TM’s Edge Facilities significantly enhance cost-efficiency, accelerates time-to-market and offers scalability to meet the growing demands for both domestic and international service providers.
By winning this prestigious award, TM Global reinforces its commitment to elevate the digital landscape and shape the future of data and cloud technology in the Southeast Asian region. Now in its third year, the award encourages industry transformation and innovation. It recognises achievement and excellence in championing the 3P’s for the cloud and data centre industry: Planet, Project and People. Winners were presented with the awards during a ceremony held at the Kowloon Shangri-La, Hong Kong on 30 November 2023.
Earlier this year, TM won another two awards at the Asian Telecom Awards via TM Global. These accolades, namely “Telecom Company of the Year” and “Wholesale Company Initiative of the Year” recognised TM’s exceptional performance in spearheading significant advancements within Malaysia and the region's telecommunications landscape. The accomplishments underpin the transformation of TM Global’s wholesale business into a new era, marked by the expansion of its Edge capabilities.
YOU MAY ALSO LIKE
Unifi Launches UniVerse, Presenting Its Best Convergence Offerings for Today’s Digital Customers
KUALA LUMPUR, 27 MAY 2024 – Unifi launches UniVerse, a suite of its best convergence offerings for home internet, mobile, entertainment and lifestyle solutions to meet the diverse needs of today’s digital customers. UniVerse enhances customer value, experience, and convenience by offering integrated fixed-mobile and fixed-content solutions that deliver great savings, unparalleled connectivity, and top-tier after-sales support. These innovative packages also incorporate Unifi's lifestyle solutions for smart home, smart devices, online gaming, and beyond. Anand Vijayan, TM’s Chief Business & Consumer Officer, said, “UniVerse is our most comprehensive suite of packages, integrating connectivity, entertainment, and lifestyle solutions for home, work and play. As the champion of convergence in Malaysia, these new offerings enable connected communities, reflecting TM’s aspiration to become a Digital Powerhouse by 2030, and advancing our nation towards its next digital evolution.” Unifi’s UniVerse Packages UniVerse brings together Unifi's award-winning connectivity, entertainment, and lifestyle solutions suited to the needs of diverse customers. Featuring 19 international streaming apps and 77 premium channels, Unifi TV is the largest platform for converged entertainment offerings in Malaysia. UniVerse’s lifestyle offerings encompass a diverse array of devices and smart home features, such as Smart Motion Sensors, Outdoor Security Wi-Fi Cameras and Smart Speakers, that provide immersive digital experiences at home and on-the-go. Ensuring excellent customer experience, Unifi will provide 24-hour service restoration, convenient Easy-Fix solutions and Proactive Service Alerts via the MyUnifi app, as well as hands-on support from the Unifi Elite Crew . Unifi was recently recognised with Ookla's Fastest Wi-Fi Provider in Malaysia award, and Open Signal's recognition of Unifi Mobile as the World's No.1 Fastest 5G Download Speed provider. Details of Unifi’s UniVerse Packages For individuals, UniVerse offers a limited-time promotion package of Unifi Home 300Mbps with UNI5G Postpaid 39, and a 24-month Netflix subscription on us, priced at RM169.00 (normal price at RM206.00). For families, UniVerse offers the most affordable entertainment package with Unifi Home 300Mbps and Unifi TV Family Pack, priced at RM159.00 (normal price at RM199.00). The package includes 77 premium channels and 6 streaming apps including Unifi TV, HBO GO, BBC Player, beIN SPORTS CONNECT, SPOTV NOW and SIAR. For tech-enthusiasts, UniVerse offers a Smart Home premium pack. This includes a full home surveillance plan with TP-Link Smart Hub with Chime, TP-Link Smart Motion Sensor, two TP-Link Smart Door/Window Sensors, TP-Link AI Home Security Wi-Fi Camera Premium, TP-Link Outdoor Security Wi-Fi Camera and Xiaomi Smart Speaker IR Control. Existing Unifi customers can elevate their experience by subscribing to the Unifi Smart Home package starting from RM16.00 on top of their current plans. Meanwhile, new customers can subscribe to this package with Unifi Home 300Mbps for RM159.00 (normal price at RM176.50). The package offers professional installation and 24/7 customer service support by Unifi’s Elite Crew. For more information, visit https://unifi.com.my
Yayasan TM, Teach For Malaysia and Enuma, inc. Bring “Sekolah Enuma” digital learning application to young students in malaysia
Offline learning tool a critical resource for parents and teachers in supporting the children especially those from underserved communities with limited access to the internet, computer devices and appropriate learning materials The pandemic and the ensuing movement restrictions have been very disruptive to students, in particular those forced to rely on online lessons but face limited access to the necessary tools and connectivity. To help address these learning challenges faced by over a million Malaysian students aged five (5) to eight (8), Yayasan TM (YTM), the foundation arm of Telekom Malaysia Berhad (TM), is collaborating with Teach For Malaysia, a not-for-profit advocate for education and Enuma, Inc., a global company focused on digital learning programmes, to bring the Enuma School digital learning application to Malaysia. In this collaboration, YTM is sponsoring the field test of the localised version of the app, which will be known as Sekolah Enuma Malaysia, to 600 students in various communities in Sarawak, Sabah and Kuala Lumpur. Enuma School has been commercially successful in the B2C markets in the US, Korea, Japan, China and Indonesia. Its exceptional Kitkit School programme, winner of the prestigious USD15 million Global Learning XPRIZE (2019), has been used in over 50 countries through schools serving children in under-resourced environments. All its learning activities are carefully and meticulously mapped to specific learning objectives and support individualised learning paths depending on the current level of each student, so students can learn by themselves. This platform will greatly complement the current home-based teaching and learning (PdPR). Sekolah Enuma Malaysia was officially launched in a ceremony by Mohd Najib Ab Rahman, Director of Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur together with Izlyn Ramli, Director of YTM; and Sooinn Lee, Chief Executive Officer and Founder of Enuma, Inc. This virtual session was also joined by Chan Soon Seng, Chief Executive Officer of Teach For Malaysia. Commenting on this project, Izlyn Ramli said, "This collaboration is a natural extension of YTM's existing strong support for the education ecosystem especially in promoting digital learning among pre- and primary school students. It is also aligned with Telekom Malaysia Berhad's (TM) aspiration to enable Digital Malaysia while supporting the government's agenda in digital education transformation. This offline, game-based digital application will encourage and ease the learning of Bahasa Malaysia, English and Mathematics in a fun and interactive learning process". The Sekolah Enuma field test began on 28 March 2022, involving 600 students, the majority of whom comes from the B40 communities particularly in Kuala Lumpur, indigenous communities in Sarawak and stateless communities in Sabah. Meanwhile, Chan Soon Seng said that Teach For Malaysia is thrilled to work with YTM and Enuma to address the learning challenges faced by students, including those from underserved communities with limited access to internet, devices and appropriate learning materials. "We hope Sekolah Enuma will significantly help to close the equity gap in learning across all segments of society and increase each student's learning outcomes to meet the Ministry of Education's (MOE) goal for full basic literacy and numeracy by standard three," he added. Learning with the Sekolah Enuma app will facilitate and individualise the learning path for each student through in-app placement tests and check-in quizzes, so students learn at a level and pace that is just right for them. They learn through playing child-friendly games developed by seasoned designers which make learning fun, engaging, and self-directed. The app enables each student to learn independently and be the driver of their own learning journey. The standardised content, developed by global and local education experts, is aligned with the MOE curriculum. Accompanying the app is a web-based Learning Management System (LMS) that allows teachers and administrators to manage and track the performance and progress of the students using the app. "Our app contains thousands of learning activities, dozens of games, hundreds of child-friendly e-books and videos. Many are tailor-made based on Malaysian culture and values. It works on Android tablets and smartphones and does not require an internet connection once the app is downloaded," explained Enuma's Sooinn Lee. "Sekolah Enuma is particularly suitable to be used in remote locations and communities where there is a shortage of trained teachers as well as limited internet connectivity." Corporate partners and foundations keen to support the second phase of Sekolah Enuma, which is expected to be launched in Q4 2022, are encouraged to contact Yayasan TM, Teach For Malaysia, or Enuma, Inc. Schools and communities interested in participating in this next phase are also encouraged to do the same. For more information on Sekolah Enuma, please visit www.sekolahenuma.com
TM R&D’s Customer-focused innovations recognised at the Malaysia Technology Excellence Awards
In-house smart solutions for Fixed Wireless Access connectivity and customer experience platform for frontliners awarded under “Connectivity-Telecommunications” and “AI-IT Services” categories respectively Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM), recently bagged two awards at the Malaysia Technology Excellence Awards 2022, organised by the Singapore Business Review. The Malaysia Technology Excellence Awards spotlights exceptional companies who are technology disruptors that boosts Malaysia’s economy. TM’s Fast Internet for All (FIRA) solution was bestowed the award under the “Connectivity-Telecommunications” category, while TM’s Single Platform on Intelligent Customer Experience (SPICE.ai) won the award in the “Artificial Intelligence (AI)-IT Services” category. Commenting on these awards, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “I couldn’t be prouder of my team as these awards reflect their commitment to meet the fast-evolving digital needs of today’s customers and strengthen our position as a research leader in these fields. This recognition also reaffirms our efforts in building smarter digital ecosystems to facilitate the ease with which Malaysians can embrace a more digital lifestyle, while also bringing progress to the nation.” FIRA was introduced as a way to support the government in providing Malaysians with quality access to digital connectivity nationwide. Aimed at offering better internet service to underserved communities, FIRA uses Fixed Wireless Access (FWA) technologies to improve connectivity in rural areas across Malaysia. Since its first deployment in Malacca back in July 2020, the solution has demonstrated promising success in improving download and upload link speeds compared to other broadband services. The solution has since been implemented at a rural school in Selangor and at Pusat Komuniti Desa sites under the Ministry of Rural Development. It has also supported an IR4.0 use case in Terengganu. “FIRA is formulated to address two common issues: coverage and speed. The solution is capable to deliver connectivity up to 50Mbps within 5-8km range, compared to a traditional 4G cell within 1km range. Furthermore, with its quick deployment procedures, FIRA can help mitigate customers’ connectivity concerns in a cost-effective and timely manner,” shared Dr. Sharlene. SPICE.ai, on the other hand, aims to assist frontliners in their daily task of addressing customer service enquiries and requests. Dr Sharlene explained, “SPICE.ai consists of multiple components that cover different parts of an existing customer experience system. By integrating these components, frontliners gain a more holistic view of each customers’ profiles. The solution then implements real-time analytics to improve customer experience, giving frontliners the right information at the right time which allows them to deliver a better experience to customers.” This analytics system has been deployed nationwide for nearly two years and becomes the primary touchpoint for more than 5,000 TM frontliners in most customer interactions across multiple channels. The performance of SPICE.ai has proven to be reliable and seamless even when integrated with more than 20 existing, standalone systems and was still able to relay the processed information through one single platform, on top of providing analytics and advisory. Established in 2001, TM R&D is the innovation arm of TM Group focusing on creating smarter ecosystems to make business and life easier for a better Malaysia. TM R&D’s solutions are clustered around four pillars namely Intelligent Platforms, Data Brokerage, Connectivity/Tools and IR4.0/Digital Solutions. Growing from strength to strength, TM R&D has won multiple global awards and generated more than 2,800 Intellectual Property Rights (IPRs) and 1,400 digital assets to date. TM R&D’s innovations are developed in-house and cut across multiple industries such as Utilities, Retail, Agriculture, Healthcare and Education, with safety and productivity as its top priority.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!