28 Jan 2025
TM Statement on Cable Theft Incident in Johor Bahru
KUALA LUMPUR, 28 January 2025 – Following the recent cable theft incident in Johor Bahru involving the group known as “Geng Boy” who were apprehended by the police, TM is fully cooperating with the authorities to facilitate their investigation. As the matter is still ongoing, we are unable to provide additional comments at this time.
Cable theft is a serious offense that endangers lives, disrupts essential services that Malaysians rely on daily, and impacts the community. Protecting our national infrastructure is vital, and we urge the public to remain vigilant and report any suspicious activities immediately by calling 999 or visiting the nearest police station.
TM is committed to ensuring the security and reliability of our nation’s digital infrastructure, and we will continue to collaborate closely with the authorities to prevent such incidents in the future. We thank the Polis Diraja Malaysia (PDRM) for their swift and effective action, as well as members of the public for their vigilance and support in addressing these crimes.
YOU MAY ALSO LIKE
TM SHOWCASES AI AND DIGITAL LEADERSHIP AT ASEAN AI SUMMIT 2025
KUALA LUMPUR, 13 AUGUST 2025 – TM underscored its leadership in driving the country’s AI and digital transformation at the ASEAN AI Summit 2025, showcasing intelligent infrastructure and real-world AI solutions powering sovereign AI, smart cities, and the digital economy. Over the two-day summit, TM demonstrated how its sovereign digital backbone, which includes nationwide fibre backhaul, Cloud Alpha Edge (CAE) and GPU-as-a-Service (GPUaaS), is enabling the next generation of secure, high-performance digital solutions. CAE delivers ultra-low latency cloud services hosted entirely in Malaysia, ensuring data residency, regulatory compliance, and operational resilience, while GPUaaS complements this with scalable AI compute power, allowing organisations to develop and deploy AI models without heavy upfront investment. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer, said, “As the country’s trusted digital partner, TM is building an inclusive, secure, and sovereign digital infrastructure for communities, organisations and the government sector, advancing both Malaysia and ASEAN’s collective digital transformation. “Beyond intelligent networks, sovereign cloud, and AI solutions, we are mobilising an AI-competent workforce and cultivating a collaborative ecosystem, central to our aspiration of becoming a Digital Powerhouse by 2030. These efforts are key to revitalising Malaysia’s innovation ecosystem and positioning it as ASEAN’s leading digital hub,” Amar added. Applauding Efforts to Strengthen Cloud and Digital Ecosystem The Summit also marked the launch of the National Cloud Computing Policy by Minister of Digital, YB Gobind Singh Deo. On this, Amar said, “TM applauds the Ministry’s efforts to strengthen Malaysia’s cloud and digital ecosystem. As the only Malaysian Cloud Service Provider under MyDIGITAL, we’re committed to building a future-ready cloud environment that accelerates Malaysia’s digital journey, enables the public sector to deliver better services, and supports organisations to grow securely and sustainably. “Through our cloud and digital arm, Credence, we offer secure, sovereign, locally hosted cloud and AI services, including Cloud Alpha Edge and GPU-as-a-Service. These services are housed in TM’s certified data centres across key business zones in Malaysia. By combining 5G, cloud, and AI, we’re providing the power and performance needed for next-generation applications, backed by global security and reliability standards,” Amar explained. From Infrastructure to Intelligence TM’s showcase at the Summit, themed the TM AI Park, highlighted how this sovereign digital backbone is already enabling real-time, data-driven services through impactful use cases: · Sustainability – Smart Urban Forestry uses AI, LiDAR and Digital Twin technology to help city councils monitor tree health, biomass and carbon stock—enabling smarter planning and carbon credit readiness. · Healthcare – eHealth Screening delivers contactless, AI-powered health assessments via camera, while PulseWise provides offline respiratory diagnostics for ambulances and rural clinics—bringing fast, accessible healthcare to the front lines. · Digital Lifestyles – LAILA, a lifestyle assistant, offers personalised nutrition, skin and self-care guidance using AI language and vision models. Edge Gaming leverages TM’s low-latency infrastructure for immersive entertainment and AR/VR training. · Productivity – AI Tourism Assistant generates personalised itineraries through a multilingual chatbot, while NeuraNote automates meeting transcription, summaries and sentiment analysis—boosting workplace efficiency. Beyond technology, TM showcased how it integrates inclusive digitalisation and AI into its community upliftment initiatives, such as the transformation of Kampung Mukut in Tioman Island with enhanced education, livelihoods, and essential services. TM’s Future Skills Programme also equips students nationwide with robotics, coding, real-time data logging and other tools that prepare them for digital futures. By driving these initiatives, TM is ensuring that AI and digital innovation deliver tangible benefits—uplifting communities, empowering organisations, and strengthening public services across Malaysia. To learn more about how TM’s intelligent infrastructure and sovereign AI platforms are shaping a smarter, safer, and more connected nation, visit www.tm.com.my.
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment. The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end. Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise. This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance. We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
Netflix Is Now On unifi TV; Bringing Premium Entertainment To Unifi Customers
Unifi, the only quad-play service Malaysian telco for fixed voice and broadband, mobile and lifestyle services, today announced a new Unifi TV partnership with one of the world’s leading entertainment services, Netflix. This partnership will provide Malaysians access to must-watch entertainment and add greater value through Unifi TV’s premium content offerings. From 23 June, Unifi customers will have access to Netflix’s array of movies such as Extraction 2, starring Chris Hemsworth, Heart of Stone starring Gal Gadot, and all-time blockbuster hits like Red Notice and Glass Onion: A Knives Out Mystery. Customers can also enjoy popular TV series including Wednesday, The Witcher, Black Mirror, and Korean dramas like The Glory and Black Knight. This includes a three (3) months’ promotion starting 23 June where customers will be able to add on Netflix to their existing subscription by upgrading to the new Unifi TV Ultimate Packs at a special price. Anand Vijayan, TM’s Chief Commercial Officer and Executive Vice President of Unifi said, “We are excited to bring on board one of the biggest and most popular streaming platforms globally to Unifi TV. Adding this feather to our lifestyle services and converged solutions cap is part of Unifi’s ongoing expansion plans for 2023, as we continue to offer customisable, and best value-for-money solutions that provide something for everyone.” “The addition of Netflix opens up a host of popular and diverse entertainment selections to our lifestyle services, and to celebrate this partnership we will provide customers one of the best bundle deals through Unifi’s all-in-one subscription. This special three-month promotion is our way of sharing this latest milestone with our customers, with Netflix taking us to the next stage of our home and on-the-go entertainment offerings,” he shared. Tizar Patria, Business Development Manager for Indonesia, Malaysia, and Thailand at Netflix, said, “At Netflix, we believe that great stories can come from anywhere and be loved everywhere, and we are delighted that our partnership with Unifi TV will bring greater access to must-watch films and shows from our catalogue to more Malaysians.” The partnership serves as the latest addition to Unifi TV’s existing offerings, which include a whopping 71 premium channels and 17 app partners such as Disney+ Hotstar, Viu, WeTV and Lionsgate Play. This collectively makes up Malaysia’s largest selection of streaming apps available over a single platform. To subscribe, Unifi customers can add Netflix to their new or existing plans at all Unifi Stores or call 100 for subscription packages at promotional prices. This includes the limited-time offering of Unifi TV’s newest premium TV pack, Ultimate Plus Pack at RM 69.90 and Ultimate Max Pack at RM 89.90, an add-on from as low as RM 9.90 for full access to all Netflix services from the previous Unifi TV Ultimate Pack during the three-month promotion. Customers can also add on Netflix with subscriptions to Unifi’s broadband only packages. To find out more about the Unifi TV x Netflix bundles, visit https://unifi.com.my/tv.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!