17 Jul 2023
TM Further Accelerates Its Sustainable Development
The TCFD report provides transparency around the financial implications of an organisation’s climate-related risks and opportunities. With this 2022 report, TM is taking a proactive approach in understanding, assessing, and managing climate-related risks and opportunities, which will enable TM to strengthen its risk management practices, drive innovation, and ensure the long-term sustainability of its business operations.
TM’s 2022 TCFD report is launched 2 years ahead of Bursa Malaysia’s December 2025 target requirement for public listed companies to align their reporting with TCFD. TM is in alignment with 9 out of 11 TCFD recommendations for the financial year ended 31 December 2022. Bursa Malaysia released this criterion in 2022 as part of its enhanced sustainability reporting requirement.
“Towards becoming a human-centred TechCo, we are aware of our role in facilitating Malaysia’s transition towards a low-carbon future. Through this TCFD exercise, we have sought to build upon our existing initiatives and provide a future-focused examination on how climate change will impact our business. These insights will provide an important foundation that will enable us to continually improve our responses to climate change across each aspect of our value chain,” said Razidan Ghazalli, Group Chief Financial Officer, TM who also spearheads TM’s TCFD taskforce.
"Our decision to embrace TCFD reporting demonstrates our dedication to upholding the highest standards of environmental, social, and governance practices," said Datuk Imri Mokhtar, Group Chief Executive Officer, TM. "We believe that by being transparent and accountable for our climate-related risks and opportunities, we can create long-term value for our stakeholders, strengthen our resilience, and position ourselves as an industry leader in sustainable business practices,” he further added.
Developed in 2022, TM’s ESG Roadmap sets forth a clear vision, commitments, and execution plans across the three pillars of environment, social, and governance.
As part of its efforts to combat climate change, TM launched several impactful initiatives aimed at achieving its goal of reaching net zero emissions by 2050. In 2022 alone, significant strides were made, including:
- Renewable Energy-Powered Data Centres - Three of its core data centres are now powered by renewable energy. This transition to clean energy sources significantly reduces carbon emissions associated with data centre operations.
- Network Modernisation for Efficiency - By implementing high-efficiency network elements and retiring legacy components, TM ensures that its network infrastructure operates at maximum efficiency. This strategic approach minimises energy waste and aligns with the overall objective of reducing carbon footprint.
- Energy-Efficient Air-Conditioning Upgrade - In reducing energy consumption, more than 560 conventional air-conditioning units have been replaced with more energy-efficient inverter air-conditioning systems. This transition to energy-saving technology not only contributes to lower carbon emissions but also leads to substantial energy cost savings.
By incorporating renewable energy, optimising network infrastructure, and investing in energy-efficient technologies, TM is proactively working towards a greener future. With the ESG Roadmap as a guiding framework, the Group is dedicated to creating long-term value for its stakeholders while minimising environmental impact. Its unwavering commitment to sustainability extends beyond climate action to encompass social responsibility and sound governance practices.
TM is committed to advancing its sustainability agenda by accelerating its transformation into a human-centred TechCo, in pursuit of a sustainable future and positive change within the industry and communities it serves. For more details on TM’s sustainability commitments and approach, visit tm.com.my/sustainability.
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TM BAGS TOP TECH AWARD FOR ITS DIGITAL WORKFORCE SOLUTION
Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM) wins the “Digital-Utilities” Award for its smart workforce management solution known as FORCE at the recent Malaysia Technology Excellence Awards 2023 (MTEA), organised by the Asian Business Review. This is the seventh award received by TM R&D from MTEA in the last five years, spotlighting its role in accelerating the use of advanced technology and mobile-first approach to spearhead industrial productivity and operational efficiencies as Malaysia transitions into a digital economy. Through cross learnings from deployment within the TM ecosystem, TM R&D’s advanced analytics software in the FORCE platform measures and reports business performance metrics in real-time. This enables fast-paced businesses to make precise data-driven decisions to improve complex tasks scheduling of large fieldwork teams across geographies that in turn, significantly ease resource planning and operational costs. Commenting on the achievement, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, “In promoting growth mindsets through innovation and capacity-building, TM R&D has been consistently recognised for advancing tech solutions to meet fast-evolving digital needs of today’s competitive businesses. Our work in R&D is helping companies in the region adopt automation and digital solutions in improving workforce productivity and efficiency which translates into reducing cost of doing business.” “FORCE provides operational efficiencies and first-class customer experience by automating day-to-day tasks of large field teams. It proves to be an indispensable tool not only for its ability to automate functions of a workforce but also in enabling seamless execution of digital solutions. Today, FORCE can be effectively deployed in key sectors such as the Water and Utility Industry, IT Services, Public Services, Manufacturing, Hospitality and Plantation Management,” added Dr. Sharlene. The workforce management solution is designed to enable the adoption of digitalisation progressively within the organisation’s own growth strategy, allowing it to rapidly reap benefits with minimal costs. Dr. Sharlene concluded, “Winning this award inspires us to create smarter digital solutions in line with TM’s transformation towards becoming a human-centred TechCo and enabling a more Digital Malaysia.” For more information about TM R&D and its innovations, visit www.tmrnd.com.my or email your inquiry to business@tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.
TM’s response to the national crisis and assurance to customers, communities and businesses affected
As a result of the extreme and continuous heavy rainfall since Friday (17 December 2021), some telecommunication services provided by Telekom Malaysia Berhad (TM) have been impacted. A number of telecommunication equipment particularly in Selangor, Negeri Sembilan and Pahang were damaged resulting in service disruption in several areas. At the time of reporting, TM’s National Crisis Command Centre is up and running, and we are closely monitoring our network sites. The flash floods and landslides have caused several of our nodes in the three (3) states to be inaccessible due to high water and unsafe conditions. In the meantime, we have had to shut down power supply and network equipment in some areas as a precautionary measure to ensure the safety of those in the vicinity and minimise any potential risks. We have mobilised our front-liners and as conditions permit, we are actively pursuing network restoration in the flood-stricken zones to minimise any service interruption, ensuring customers remain connected. Our immediate concern is of 50,000 of our valued customers on unifi, streamyx, fixed line and unifi mobile who are affected, and we are working hard to ensure communication services are being safely re-established. Concurrently, the GLC/GLIC Disaster Recovery Network (GDRN) has been activated to provide welfare aid and support to those affected by this disaster. As a start, a total of RM50 million has been allocated for relief initiatives comprising of a matching grant of RM25 million by the Government, while the GLCs/GLICs will jointly contribute another RM25 million. As part of GDRN, which TM co-leads as the Secretariat together with Yayasan Hasanah from Khazanah Nasional Berhad, we are collaborating with the National Security Council (NSC) through NADMA (“Agensi Pengurusan Bencana Negara”) and other agencies to assist in furthering other disaster relief assistance. Together with the members of GDRN, we will mobilise rescue and aid efforts to ensure that basic necessities and healthcare can be provided to those in need. The 56th Royal Signals Telekom Army Reserve Regiment (56 Rejimen Semboyan Pakar Telekom Askar Wataniah) which comprises of volunteers from TM has been deployed on the ground to provide assistance and emergency services involving internet and telephone lines nationwide. “Though the situation remains uncertain, I am grateful for the quick action especially on the part of the TM engineering and customer care team for keeping our customers updated and working towards restoring the much-needed connectivity services. As we brace ourselves in anticipation of worsening conditions, we remain hopeful that Malaysians in need will receive the help they require. Our front-liners will be on the ground around the clock to restore services and bring the impacted States back on its feet,” said Imri Mokhtar, Group Chief Executive Officer of TM.
YAYASAN TM COLLABORATES WITH YAYASAN DIRAJA SULTAN MIZAN TO EMPOWER YOUTHS
KUALA LUMPUR, 22 September 2023 – Yayasan TM (YTM) and Yayasan Diraja Sultan Mizan (YDSM) signed a Memorandum of Understanding (MoU) to empower youth from the B40 socioeconomic group with vital digital entrepreneurship skills for them to thrive and compete in the digital market space. The programme costing approximately RM400,000 is shared between YTM, YDSM and Multimedia University (MMU). The collaboration also involved other parties namely Universiti Malaysia Terengganu (UMT) and Universiti Sultan Zainal Abidin (UniSZA). The signing of the MoU was graced by the esteemed presence of Kebawah Duli Yang Maha Mulia Al-Wathiqu Billah, Sultan Mizan Zainal Abidin. Dato’ Zainal Abidin Putih, Chairman of YTM said, “Through their involvement in the Siswazah Usahawan Digital Terengganu (SISDIT) programme, the participants can acquire holistic entrepreneurship skills and knowledge while earning them the globally acknowledged digital qualification, International Computer Driving Licence (ICDL) Digital Marketing Certification to complete their skill sets. These would greatly benefit them as they enter the job market. YTM remains committed in its efforts to support the nation-building agenda of promoting socioeconomic development among the underserved communities.” YTM was represented by Dato’ Zainal Abidin, while signing on behalf of YDSM was its Board of Trustee member, Dato’ Dr Che Ab Rahim Nik. Meanwhile, MMU was represented by Ir. Prof. Dr. Hairul Azhar Abdul Rashid, Vice President Market Exploration, Engagement and Touchpoints; UMT was represented by its Vice Chancellor, Professor Dato’ Dr. Mazlan Abd Ghaffar while UniSZA was represented by its Vice Chancellor, Professor Dato’ Dr. Fadzli Adam. Amar Huzaimi Md Deris, Deputy Chairman of YTM who is also the Group Chief Executive Officer of TM was also present to witness the ceremony. As part of the collaboration, YTM embarked on SISDIT, offering digital entrepreneurship training to 27 carefully selected students of UniSZA and UMT. This intensive 20-day training took place at MMU Cyberjaya campus, leveraging on the expertise of MMU Cynergy, a wholly owned subsidiary of MMU. The training modules included digital content development, design thinking, business ethics, e-commerce and business model canvas, to further unleash the potential of the participants in digital entrepreneurship. “Each partner in this collaboration will play significant roles in helping the participants succeed in their entrepreneurial ventures by connecting them to opportunities to foster their digital business's development. We hope their success through this programme will encourage their youth peers to take chances and unleash their full potential for a more sustainable living,” Dato’ Zainal Abidin concluded. To date, YTM’s entrepreneurship-related endeavours, including SISDIT, have benefited over 300 entrepreneurs and created new businesses opportunities for marginalised communities, including B40, asnaf and women, nationwide. In line with YTM’s aspiration as a purpose-driven social impact foundation, this continuous effort aims to nurture individual potential in contributing to the positive socioeconomic through digital and technology solutions for the nation.
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