03 Jul 2023
TM Wins Big at PC.Com Awards 2023
TM continued to solidify its position as Malaysia’s most trusted converged telco and technology company, when it was recognised with four (4) main awards at PC.com Awards 2023 held recently, including CEO of the Year award, won by its Group Chief Executive Officer, Datuk Imri Mokhtar, making the night a special and memorable one for the Company.
The other three (3) awards included “Best Fixed Broadband Service Provider” by Unifi, Unifi Business secured “Best Business Fixed Broadband Service Provider” and “Best Enterprise Telco” went to TM One.
Present to receive the awards on behalf of TM were Shazurawati Abd Karim, Executive Vice President, TM One; Anand Vijayan, Executive Vice President, Unifi; and Ts. Mohamad Yusman Ammeran, Head of SME, Unifi Business, along with the CEO of the Year award winner Datuk Imri Mokhtar.
When accepting the CEO of the Year award, Datuk Imri said: “I am receiving this award on behalf of our 19,000 strong Warga TM nationwide. This award truly belongs to all Warga TM. Your camaraderie and your commitment is an inspiration to me and to everyone.
“I would like to extend our utmost appreciation to all our customers - our home, SME and enterprise customers - for your trust in TM to serve your needs. A special appreciation also goes to our delivery ecosystem, including our partners. Without all of you, we couldn't have achieved what we have achieved, and we couldn’t overcome the obstacles that we had overcome. So once again, thank you very much to everyone.” He further thanked PC.com for the accolade and acknowledgement.
“Voted as the winner in three categories under Telecommunication and Network, reflected our position as the top performer and the preferred choice among the industry players. We deeply appreciate the unwavering support, trust, and loyalty from our customers; these have been the cornerstone of our success bringing us this far. We will continue to innovate and humanise technologies, so we can deliver more interesting and comprehensive offerings in home, mobile and entertainment services to serve the needs of Malaysians, towards shaping a Digital Malaysia,” concluded Datuk Imri commenting on the wins.
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TM AND SINGTEL’S NXERA BREAK GROUND FOR SUSTAINABLE, HYPER-CONNECTED DATA CENTRE CAMPUS IN JOHOR
ISKANDAR PUTERI, 25 JULY 2024 – TM and Nxera, the regional data centre arm of Singtel’s Digital InfraCo unit, held a groundbreaking ceremony for their data centre campus in Iskandar Puteri, Johor. The groundbreaking comes one month after the announcement for a joint venture to develop data centres in Malaysia and uplift Johor’s digital hub status. This 64MW state-of-the-art, sustainable, hyper-connected, AI-ready data centre campus reinforces Malaysia’s high quality digital infrastructure. It also supports the government's efforts to drive the digital economy and transform the country into a hub for industrial growth, AI development and innovation. Malaysia's Digital Minister YB Gobind Singh Deo; YB Lee Ting Han, Chairman, Johor State Investment, Trade, Consumer Affairs and Human Resources Committee; and Singapore's Senior Minister of State for Trade and Industry and Culture, Community and Youth Low Yen Ling graced the groundbreaking event as the Guests-of-Honour. Minister YB Gobind said, "This investment by TM and Nxera reinforces Malaysia's position as the digital hub in Southeast Asia, further advancing the nation's economic growth. Based on advance estimates, Malaysia's economy expanded 5.8% in the second quarter of 2024, and such investments are in line with projections that Malaysia's digital economy will contribute 25.5% to the nation's GDP by the end of the year. The relationship between TM and Nxera expands to Malaysia and Singapore, with both nations being a good case study of a productive working partnership between two ASEAN member states." YAB Dato Onn Hafiz Ghazi, Menteri Besar, Johor said, “TM-Nxera’s upcoming data centre campus, located right here in Iskandar Puteri, holds particular significance as one of the Johor-Singapore Special Economic Zone’s first investment projects. We welcome the comprehensive scope of their investment with respect to high quality infrastructure, sustainability as well as employment and skilling opportunities which supports our emphasis on talent development, green technology and renewable energy. This data centre campus will serve as a catalyst for economic growth and enable businesses to harness the power of cloud computing and AI. We hope this will set the stage to shape a vibrant business ecosystem where more high-tech and high-value content companies will be attracted to locate their operations within the special economic zone and give a further boost to Johor’s digital economy.” Senior Minister of State Low said, “Data centres are important enablers of our digital economy, powering our economy’s data-driven needs. As technology advances, robust, next-generation digital infrastructure like the TM-Nxera Data Centre will be essential to support AI advancements and foster value creation. Today’s groundbreaking marks a milestone in the deepening economic relations between Singapore and Malaysia, and I look forward to the outcomes we can achieve through close collaboration.” Amar Huzaimi Md Deris, TM’s Group CEO, said, “Today marks a pivotal milestone in our journey to becoming a digital powerhouse as we break ground on this cutting-edge AI-ready data centre. This facility exemplifies our commitment to fostering industry growth, driving innovation, and enhancing socio-economic development. With support from the Federal Government, and Johor state agencies and authorities, we are confident that this AI-ready data centre will equip businesses with unparalleled computing power, AI capabilities, and other cutting-edge technologies. We are excited to lead the way into a future where AI and data analytics drive transformative solutions, revolutionising industries and enriching both our nation and the world.” Bill Chang, CEO of Nxera and Singtel’s Digital InfraCo unit, said, “As one of the largest investments in the Johor-Singapore Special Economic Zone, this state-of-the-art data centre campus is an integral part of our mission to empower digital economies and communities in the region while ensuring energy and water resources are deployed responsibly and efficiently. It expands our regional data centre platform’s strategic presence in this fast-growing Asia region. With Malaysia embracing AI to drive competitiveness and innovation, our campus will spur economic growth by helping companies leverage AIs and cloud computing to drive efficiencies and accelerate their business transformation. Our investment isn’t just about the campus, it is about bringing benefits to the local economy through digitalisation, developing local talent, creating employment opportunities and enhancing international connectivity. We would like to express our gratitude to the Johor State Executive Council, Invest Johor, Iskandar Regional Development Authority, Malaysia Digital Economy Corporation and Malaysian Investment Development Authority for their support.” Scheduled to begin commercial operations in 2026, this cloud-enabled Tier 3 data centre campus will use liquid cooling to handle higher power density AI workloads. The facility will be designed, built and certified to Leadership in Energy and Environmental Design (LEED) standards, incorporating energy and water-efficient solutions to optimise the use of resources. This underscores the joint venture's commitment to long-term sustainability goals. To support the new data centre campus, the joint venture plans to expand submarine cable connectivity, enabling a thriving and vibrant digital ecosystem. Located just 16 km from Singapore, the data centre campus will allow customers to seamlessly expand their infrastructure from the city state and the rest of the region. Further, the data centre can be scaled up to 200MW in response to market demand. In addition, apart from creation of new employment opportunities that is important for nation building, the joint venture will invest in building talent for the data centre industry by fostering collaborations between universities in Singapore and Malaysia. It aims to design comprehensive courses with specialised curriculum to provide students with well-rounded knowledge and the requisite skills to propel Malaysia’s growth aspirations. For communities and the region, this means superior country-to-country connectivity and a smarter, more resilient digital economy. As announced in Bursa, this joint venture is conditional upon receiving approval from TM shareholders in the upcoming EGM.
TM Records a Promising 1Q2023 Performance with 2.0% Revenue Growth; Continues to Strengthen its Core Business
1Q2023 Key Highlights (vs 1Q2022) · Operating Revenue grew 2.0% from RM2.89 billion to RM2.95 billion, with continuous growth across Unifi and TM Global · EBIT decreased 15.5% from RM560.4 million to RM473.3 million, following accelerated depreciation and impairment · PATAMI lower 2.9% from RM339.9 million to RM330.1 million, lower EBIT cushioned by lower net finance cost and effective tax rate · CAPEX investment stood at 14.0% of revenue or RM413.1 million, heavily attributed to fibre network expansion Amidst the challenges for the year, Telekom Malaysia Berhad (TM) achieved a steady and promising performance in the first quarter that ended on 31 March 2023, compared to the same period in the previous year (YoY). Operating revenue grew 2.0% to RM2.95 billion, from RM2.89 billion in 2022, driven by Unifi and TM Global. TM saw an increase in customers with Unifi now serving close to 3.5 million home and MSME customers, TM One catering to 8,800 businesses, and TM Global serving more than 700 local and regional customers. Its reported Earnings Before Interest and Tax (EBIT) is lower 15.5% to RM473.3 million, from RM560.4 million, following the Group’s decision to accelerate depreciation and impairment of IT assets, due to changes in market conditions. Profit After Tax and Minority Interest (PATAMI) decreased 2.9% to RM330.1 million from RM339.9 million. Lower net finance cost and lower effective tax rate from the recognition of deferred tax assets mitigated the impact of the lower EBIT on the Group’s overall profitability. Capital Expenditure (CAPEX) stood at 14.0% of overall revenue, or RM413.1 million. A significant portion of this investment was dedicated to fortifying its fibre infrastructure, delivering new customer acquisition, international subsea cables investment and 5G fibre network deployment to meet Government’s target of 80% coverage by year end. Unifi sustaining growth trajectory Unifi continues to deliver leadership in convergence service and solutions for both home and MSMEs customers. Unifi reported a 1Q2023 revenue growth of 4.3% from RM1.38 billion to RM1.44 billion contributed by both, growth in number of subscribers and average revenue per customer (ARPC). Unifi fixed broadband subscription increased by 8.1% to 3.08 million propelled by aggressive sales, and promotions such as the 6-months complimentary speed upgrade offered to existing Unifi Home users and 7-days free viewing of all Unifi TV channels during Chinese New Year. Unifi Mobile unveiled its latest offerings, the UNI5G prepaid and postpaid plans, which include complimentary 5G access for all current mobile subscribers. Additionally, Unifi introduced the Pakej Perpaduan Jalur Lebar Tetap (Home Internet) and Pakej Perpaduan Prabayar Mudah Alih (Prepaid Mobile) plans specifically designed for underserved communities, providing inclusive and ubiquitous connectivity for the community. Unifi Business’ collaborative efforts with local government agencies have been instrumental in supporting MSMEs to digitally grow their businesses. As part of this initiative, Unifi Business launched a programme in Sabah that has resulted in a significant participation of local entrepreneurs. TM One navigating challenging market and shifting demand TM One recorded a 6.7% slowdown in revenue from RM773.7 million to RM721.9 million in the current quarter, largely due to the impact of price reduction and lower revenue from one-off customer projects. The delivery of key projects across several industries shall set the pace for TM One in the coming quarters. TM One delivered a Private 5G solution to enable Smart Industry solutions and completed a hybrid cloud project that is instrumental to the IT backbone transformation of its customer. TM is also the only telco with a 100% completion record for the Point of Presence (POP) Phase 1 Project, successfully delivering 233 sites across the northern states, Sabah and Sarawak. Building on the success of TM One 5G Sphere Partner Programme launched end of 2022 where more than 90 leading partners are registered today, TM One launched its Sandbox platform providing a secure and controlled environment for enterprise and Government customers with technology partners to co-create and commercialise innovative smart service solutions, which will propel their digitalisation and automation drive. TM Global catalysing digital inclusivity TM Global reported continuous growth in 1Q2023, with revenue increasing by 3.9% from RM625.1 million to RM649.2 million, contributed by higher data and data centre co-location services. As the leading partner for High-Speed Broadband Access (HSBA), TM Global achieved the highest number of new installations in March, supporting collective industry growth throughout Malaysia. Additionally, close to 8,000 4G and 5G fiberisation site were deployed to meet the growing demands of industry players and enhance nationwide edge capabilities, further propelling national digital initiatives. Internationally, TM Global secured deals from US-based hyperscaler and North Asia digital provider for its wholesale data centre solutions as well as a substantial deal from ASEAN telecommunication player for more than 10Tbps data requirement within this region. TM Global remains focused on positioning Malaysia as the preferred digital hub for the ASEAN region through its comprehensive and customised offerings for hyperscalers, global carriers and digital players. Commentary and Outlook from Dato’ Imri Mokhtar, TM Group Chief Executive Officer “2023 is expected to be a challenging year with changes in the regulatory landscape, heightened competition and other market structure changes. TM will continue strengthening its core business to be commercially sustainable as a Public Listed Company (PLC) whilst continuing to contribute to the nation’s growth via its role as a Government Linked Company (GLC). “As the national connectivity and digital infrastructure provider, TM will continue to execute the fiberisation plan to support the Government’s National Digital Network (JENDELA) programmes as well as the 5G rollout nationwide. TM looks forward to continue playing an active role in the 5G implementation, leveraging its nationwide fibre infrastructure, extensive digital platforms (data centres, edge nodes) and rollout experience. “We remain steadfast as we enter the final year of our 2021-2023 Transformation Programme, and pursue the next wave of growth beyond 2023. In line with our journey to become a human-centred TechCo, we announced the launch of TM’s new HQ and Campus, located in Cyberjaya. The campus will serve as a catalyst for a new way of working that drives agility and flexibility through digital collaboration and hybrid work environment, propelling innovation among our employees, customers and partners. “We will continue to advocate sustainability efforts and strive for progress. TM has released our first Task Force on Climate-related Financial Disclosures (TCFD) report, 2 years ahead of Bursa Malaysia’s 2025 requirement. The report focuses on increasing transparency around the financial implications of an organisations’ climate-related risks and opportunities. “Though cautious with the overall outlook, we remain optimistic with the prospects of increased hyperconnectivity, continuous growth investments in connectivity and digitalisation across all customer segments. TM will continue to enable a Digital Malaysia by offering comprehensive suite of communication services and digital solutions benefitting communities, businesses and Government.”
TM AND TANAH MAKMUR COLLABORATE TO BRING HIGH-SPEED CONNECTIVITY TO FLAGSHIP KOTASAS DEVELOPMENT
KUALA LUMPUR, 16 AUGUST 2024 – TM via its leading digital convergence arm, Unifi, is collaborating with Tanah Makmur Berhad, to provide fibre broadband services to more than 1,700 residences at the flagship Kota Sultan Ahmad Shah (KotaSAS) township in Bandar Baru, Kuantan. The agreement was exchanged between Unifi’s Vice President for Product & Innovation Armizy Abdullah Shukri, and Tanah Makmur’s Group CEO YH. Dato’ Shahrul Nizam Abdul Aziz, witnessed by YB. Dato’ Ir. Razali bin Kassim, EXCO, Pahang State Public Works, Transport and Health, and YH. Dato’ Kamarul’ Arifin bin Ahmad, Pahang State Investment Officer. Leveraging TM’s role as the nation’s leading digital infrastructure provider, Unifi will provide customised high speed broadband plans to residences. Homeowners and residents will have access to Unifi’s broadband services immediately, empowering their digital lifestyles. The inclusion of broadband services will also reinforce KotaSAS’ proposition to deliver high-value properties with reliable connectivity, strengthening its status as Pahang’s new administrative centre. Anand Vijayan, TM’s Chief Business & Consumer Officer, said, “Unifi is committed to providing the best digital infrastructure and connectivity services, enhancing the quality of life and economic opportunities within the KotaSAS community. This partnership will offer the same unmatched value, seamless integration, and superior customer support that we promise all our customers. This is another milestone in TM’s efforts to empower Malaysians with digital access for a better future, and aligns with our Digital Powerhouse aspiration to advance Malaysia for the next digital revolution.” YH. Dato’ Shahrul Nizam added, “We are pleased to work with TM and Unifi once more in delivering a seamless customer experience, ensuring future residents benefit from high-speed connectivity. The introduction of fibre broadband is just the beginning of our journey towards elevating KotaSAS as Pahang’s new administrative and economic capital, setting the stage for future smart city initiatives, energy-efficient systems, and digital public services. With digital services transforming homes, communities and businesses, KotaSAS is poised to not only be Pahang’s foremost township, but a central hub for socio-economic growth in the East Coast region.” In addition to fibre broadband, KotaSAS residents will also gain access to Unifi’s converged offerings including the best 5G & 4G mobile services, the largest platform of premier channels and streaming apps in Malaysia, as well as comprehensive smart home solutions. Recently named the Best Home Broadband Service Provider at the 2024 PC.com Awards, Unifi continues to innovate and deliver outstanding services and value to communities throughout Malaysia.
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