Chief Information Officer (CIO)

Ivan, 41, a Malaysian, graduated with an Honours Degree in Business Information and Technology from Coventry University, United Kingdom. Over the course of his career, he has successfully completed his MBA, leadership programs from Harvard and attained several professional certifications namely, PMP (PMI), Advanced SCRUM Master (CSM), ITIL V3 and Data Centre Professional.

He was appointed as CIO of TM on 1 September 2022 and brings with him 19 years of professional experience. He has spent 15 years working in Technology and Management Consulting firms such as Accenture and Hewlett Packard and has worked in over 13 countries across Asia Pacific and Europe. Ivan brings with him the depth and breadth of experience across multiple industries namely, Telecommunications, Financial Services, Healthcare, Energy and Resources.

Ivan started his career with Hewlett-Packard (HP) where he later became the Data Centre Manager and IT Service Manager (Asia Pacific). During that time, he managed all Tier 3 Data Centres across Asia Pacific and coordinated several Data Centre consolidations and migrations in Vietnam and Malaysia. He joined Accenture Solutions in 2008 and during his tenure, Ivan worked as a Technology Consultant before leaving the firm as a Senior Manager.

Ivan subsequently joined Standard Chartered, where he was responsible to head the bank’s Service Management Transformation globally. Prior to working with TM, he was the Head of Group IT and Digital at Celcom Axiata Berhad where he was responsible for driving Service Excellence initiatives across the organization, leveraging Technology and Digital as key enablers. He was also responsible for enabling the go-to-market across Mobile, Home and Enterprise, as well as recognised for his success in significantly reducing the total annual IT spend yet increasing high-quality outputs.