26 Dec 2024

TM ONE AND SARAWAK DIGITAL ECONOMY CORPORATION (SDEC) BERHAD EXTEND COLLABORATION TO SPUR STATE’S DIGITAL ECONOMY

TM ONE AND SARAWAK DIGITAL ECONOMY CORPORATION (SDEC) BERHAD EXTEND COLLABORATION TO SPUR STATE’S DIGITAL ECONOMY Article Header
TM
TM One

KUALA LUMPUR & KUCHING, 26 DECEMBER 2024 – TM One, TM’s enterprise and government sector solutions arm, and Sarawak Digital Economy Corporation Berhad (SDEC) have announced the next phase in their strategic partnership to elevate Sarawak’s digital economy, digital society, and government services through enhanced connectivity.

The parties recently exchanged a master service agreement to expand Sarawak’s digital infrastructure, aimed at enhancing connectivity and accelerating the adoption of advanced technologies and smart services in driving the state’s digital transformation. The collaboration aligns with the Sarawak Digital Economy Strategy and Post-COVID Development Strategy 2030.

This collaboration includes TM One’s Metro-E solution, a flexible, secure, and high-performance bandwidth connectivity scalable to up to 10 Gbps. Its dedicated access for critical applications, proactive security monitoring and nationwide coverage addresses the service levels needed for enterprises and government agencies alike.

Shazurawati Abd Karim, TM One’s Executive Vice President, said, “We are pleased to partner with SDEC in advancing Sarawak’s digital transformation. The Metro-E project will bolster Sarawak’s digital economy, fostering innovation, improving access to digital services and bridging the digital divide across locations. High-speed connectivity at these 81 sites is essential for the adoption of advanced technologies, improving customer experiences and operational efficiency. This collaboration solidifies TM One’s commitment to Sarawak’s sustainable long-term growth and digital aspirations, aligning with the state’s 2030 strategies.”

The five-year project will also deliver high-speed internet connectivity to underserved and rural areas, supporting key sectors such as education, healthcare, and local businesses. This will facilitate cloud computing, telemedicine, online education, and a variety of other digital solutions, furthering Sarawak’s digital progress. The partnership reaffirms TM One and SDEC’s commitment to transform Sarawak, empowering local communities and businesses, as well as enhancing government services through digital technologies.

This collaboration is another milestone in TM’s commitment to enabling Malaysia’s digital transformation and to lead industry growth through digitalisation and sustainability, a pivotal part in TM’s efforts towards becoming a Digital Powerhouse by 2030.

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22 Sep 2025
TM JOINS CANDLE SUBMARINE CABLE SYSTEM CONSORTIUM TO CONNECT MALAYSIA AND ASEAN COUNTRIES TO JAPAN

KUALA LUMPUR, September 22, 2025 – TM, Meta, SoftBank Corp., IPS Inc., PT XLSmart Telecom Sejahtera Tbk, and NEC Corporation are collaborating to develop the Candle submarine cable system.  Candle is a 24-fiber pair, 8,000 km submarine cable system connecting Japan, Taiwan, the Philippines, Indonesia, Malaysia, and Singapore, that is scheduled to begin operations in 2028. It will contribute to infrastructure expansion and secure redundant routes to meet the increasing demand for data communications driven by 5G and AI.  This cable system will be one of the first in the Asia-Pacific region to use a 24-fiber pair cable, enabling superior traffic capacity to support the growing demand for communications in the region.  Chairperson of the Candle Management Committee, Don Pang, said: “Candle represents a pivotal advancement in fortifying the region’s digital infrastructure. As the need for robust, high-speed connectivity grows, Candle will deliver greater network diversity and resilience along this essential corridor, leveraging state-of-the-art technology. This milestone reflects the deep collaboration among our partners and underscores our shared commitment to advancing digital inclusion and economic opportunity for over half a billion people in the Asia-Pacific region.”  The partners from participating countries also provided their comments on the importance of this new system.  Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “TM’s participation in the Candle submarine cable system project demonstrates our commitment to building resilient digital infrastructure that meets the growing demand for digital services and cloud-based, AI-driven innovation across Asia. It strengthens our ability to support hyperscalers, enterprises and global service providers in expanding their footprint across ASEAN, while reinforcing Malaysia’s role as ASEAN’s digital hub. This initiative bodes well with our aspiration to become a Digital Powerhouse by 2030—connecting Malaysia to the world, and the world to Malaysia.”  “At Meta, we imagine a future where everyone has access to AI, personal superintelligence, and other emerging technologies to improve their lives and connect with each other.  This is part of our commitment to seamlessly bring people together no matter where they are in the world.,” said Nico Roerich, Director, APAC Network Investments, Meta.   “With the rapid advancement of generative AI and the Internet of Things (IoT), the demand for international telecommunications is expected to continue accelerating. CANDLE adopts a 24-fiber-pair architecture, making it one of the core foundations of next-generation social infrastructure that SoftBank is promoting. By integrating with other submarine cables such as JUPITER, ADC, and E2A, we will further enhance the diversity and redundancy of global communications networks originating from Japan, and strengthen Japan’s role as a digital gateway for Asia,” said Kimimasa Kudo, Vice President and Head of Global Business Division, Enterprise Unit, SoftBank Corp.  "Our participation in this project reaffirms our commitment to play a significant role in the further development of digital infrastructure in the Asia-Pacific region, which is vital to our operations in Japan, the Philippines, and Singapore. With our subsidiary, InfiniVAN, as the landing party in the Baler, Aurora Province on the eastern seaboard of the Philippines, this is one of many projects we have planned in support of developing the Philippines as a connectivity hub in Southeast Asia." said Koji Miyashita, CEO of IPS, Inc.  “XLSMART will fully support the project and we believe the Candle cable will bring benefits for all consortium parties and Indonesia”, said Feby Sallyanto, Chief of Enterprise, PT XLSmart Telecom Sejahtera Tbk.       Tomonori Uematsu, General Manager, Submarine Network Division, NEC Corporation, added, “NEC is a leading vendor in the submarine cable system business with over 60 years of experience. NEC is particularly strong in leading subsea projects in the Asia-Pacific region, having been responsible for eight optical submarine cable systems connecting Japan and Singapore, including ‘Candle.’ In this project, NEC will participate as a system integrator, providing everything from the manufacture of submarine cables and repeaters to route design, installation, and testing. Through the establishment of a highly reliable communication environment in the Asia region, NEC will contribute to the development of the digital economy.”   This initiative is a milestone in collective partnerships and commitment to strengthening regional connectivity, ensuring secure and reliable international data transmission, and advancing the digital growth of communities and businesses across ASEAN.  

08 Aug 2025
TM ONE AND AGROBANK FORGE FIVE-YEAR STRATEGIC COLLABORATION TO ACCELERATE DIGITAL TRANSFORMATION IN THE AGRICULTURE SECTOR

KOTA KINABALU, 8 AUGUST 2025 – TM One, TM’s enterprise and public sector business solutions arm, has formalised a five-year strategic collaboration with Agrobank to accelerate the digital transformation of Malaysia’s agriculture and agro-based MSME sectors. This long-term partnership underscores a shared commitment to modernise the nation’s agro financial ecosystem through secure, resilient and forward-looking digital infrastructure.  The exchange of the document was formalised by Megawati Norhashim, Vice President, Enterprise Business, TM One and Zahid Ahmad Zawawi, Group Chief Operations Officer of Agrobank, during the Hari Peladang, Penternak dan Nelayan Kebangsaan (HPPNK) 2025 in Sabah. It was witnessed by YB Dato' Sri Arthur Joseph Kurup, Deputy Minister of Ministry of Agriculture and Food Security, Shazurawati Abd Karim, Executive Vice President, TM One and Datuk Yunos Abd Ghani, Chairman of Agrobank. As a leading financial institution focused on rural and agro-based development, Agrobank plays a critical role in empowering farmers, cooperatives, and MSMEs. The collaboration with TM One strengthens this mandate through the deployment of advanced connectivity, cloud, cybersecurity, and managed ICT services across Agrobank’s nationwide network.  Shazurawati said, “This partnership represents a strategic, co-creative alliance to digitally empower Malaysia’s agro community. It aligns with key national priorities such as the National Agrofood Policy (NAP 2.0), and Shared Prosperity Vision 2030, advancing goals around rural digital inclusion, food security, and sustainable agricultural innovation.   She added, “We are proud to work alongside Agrobank to unlock the long-term impact to this critical industry, leveraging digital solutions that enable financial inclusion, operational resilience, and sustainable growth. This is a pivotal part of TM’s Digital Powerhouse 2030 commitment to pioneer digital growth through technology leadership, shaping future-ready industries and creating inclusive digital progress for all Malaysians.”  According to Dato’ Tengku Ahmad Badli Shah Raja Hussin, Group President and Chief Executive Officer of Agrobank, “We are honoured to collaborate with TM One in driving the digital transformation of Malaysia’s agro and rural sectors. This strategic partnership reflects Agrobank’s unwavering commitment to embracing innovation and technology as key enablers in enhancing the efficiency, accessibility and inclusivity of our financial services. With TM One’s proven capabilities, we are confident that this collaboration will strengthen our service delivery and empower agropreneurs nationwide through advanced digital infrastructure.”  He added, “The agriculture sector, once regarded as traditional, is now evolving rapidly in tandem with digital progress. The integration of digital solutions demonstrates that agro-based industries are no longer left behind. As a key financier for sectors contributing to national food security, Agrobank is committed to empowering all key players in the industry including farmers and agropreneurs to thrive in a technology-driven economy. This partnership not only reaffirms our role as a development-focused institution but also reflects our readiness to support a future-proof agro ecosystem.” The partnership will include the delivery of a comprehensive suite of TM One’s Managed secured SDWAN services to Agrobank nationwide presence. These initiatives will enhance Agrobank’s operational resilience, network performance, and cybersecurity posture. Broadly, the collaboration will focus on leveraging TM One’s capabilities to provide secure, robust and scalable connectivity, especially in urban, rural and semi-urban areas to serve Agrobank and its customer base.  Through this collaboration, TM One and Agrobank are enabling financial services, agriculture and digital infrastructure to converge seamlessly, shaping a more inclusive, secure and sustainable future for Malaysia’s agro-economy.

31 May 2022
Innovating Malaysia's healthcare through 5G and digital solutions

TM One’s 5G and digital infrastructure reflects its commitment to enable smart hospitals and remote care capabilities ​TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently previewed the innovative future of Malaysia’s healthcare sector, powered by 5G technology and digital solutions. Collaborating with Siemens Healthineers Malaysia, TM One shared its vision at the inaugural 5G in Healthcare Symposium, organised by the Association of Private Hospitals Malaysia (APHM), where they showcased next-level innovations for the healthcare system, made possible by 5G connectivity. This gathering of healthcare providers highlighted the multiple benefits gained from digital transformation in the sector, including enhanced patient care and operational efficiencies, among others. The digitalisation of this essential sector has also proven to be particularly timely and effective in delivering health care during and post pandemic. Shazurawati Abd Karim, Executive Vice President of TM One explained the significance of 5G to Malaysian healthcare, stating that: “5G will positively impact the Internet of Medical Things (IoMT), and enable life-saving medical innovations that reflect the needs of a post pandemic society. This includes remote medical learning and remote patient monitoring, among others. Together with our partners, which includes global technology companies as well as leading local companies, we are primed and ready to help Malaysia’s private hospitals co-create solutions that will save lives and bring value to their stakeholders.” “Aside from real-time speed and breakthrough connectivity, today’s digital healthcare ecosystems depend on robust and secure infrastructure essentials. Collecting and sharing of digital patient records and hospital data requires world-class data security to mitigate cyber threats and to comply with stringent regulatory requirements. TM One’s services can be integrated with private 5G networks and offers enhanced data protection and encryption to safeguard both patients and hospitals. This will encourage patients towards adopting digital healthcare services, potentially enabling them to seek treatment earlier and save lives,” she said. Amongst the technologies demonstrated was VRAR (virtual reality/augmented reality) using a Microsoft HoloLens device, which utilises mixed-reality experiences with 3D data processing, analytics, visualisation, and simulation applications. This technology aims to humanise the diagnosis and treatment identification process and will improve the productivity of healthcare personnel by accelerating their time-to-diagnosis, surgical accuracy and reduce time-to-care which will result in improving overall patient experience.   TM One also showcased a virtual medical consultation solution powered by REMEDi, a digital healthcare technology developer. 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