26 Dec 2024
TM ONE AND SARAWAK DIGITAL ECONOMY CORPORATION (SDEC) BERHAD EXTEND COLLABORATION TO SPUR STATE’S DIGITAL ECONOMY
KUALA LUMPUR & KUCHING, 26 DECEMBER 2024 – TM One, TM’s enterprise and government sector solutions arm, and Sarawak Digital Economy Corporation Berhad (SDEC) have announced the next phase in their strategic partnership to elevate Sarawak’s digital economy, digital society, and government services through enhanced connectivity.
The parties recently exchanged a master service agreement to expand Sarawak’s digital infrastructure, aimed at enhancing connectivity and accelerating the adoption of advanced technologies and smart services in driving the state’s digital transformation. The collaboration aligns with the Sarawak Digital Economy Strategy and Post-COVID Development Strategy 2030.
This collaboration includes TM One’s Metro-E solution, a flexible, secure, and high-performance bandwidth connectivity scalable to up to 10 Gbps. Its dedicated access for critical applications, proactive security monitoring and nationwide coverage addresses the service levels needed for enterprises and government agencies alike.
Shazurawati Abd Karim, TM One’s Executive Vice President, said, “We are pleased to partner with SDEC in advancing Sarawak’s digital transformation. The Metro-E project will bolster Sarawak’s digital economy, fostering innovation, improving access to digital services and bridging the digital divide across locations. High-speed connectivity at these 81 sites is essential for the adoption of advanced technologies, improving customer experiences and operational efficiency. This collaboration solidifies TM One’s commitment to Sarawak’s sustainable long-term growth and digital aspirations, aligning with the state’s 2030 strategies.”
The five-year project will also deliver high-speed internet connectivity to underserved and rural areas, supporting key sectors such as education, healthcare, and local businesses. This will facilitate cloud computing, telemedicine, online education, and a variety of other digital solutions, furthering Sarawak’s digital progress. The partnership reaffirms TM One and SDEC’s commitment to transform Sarawak, empowering local communities and businesses, as well as enhancing government services through digital technologies.
This collaboration is another milestone in TM’s commitment to enabling Malaysia’s digital transformation and to lead industry growth through digitalisation and sustainability, a pivotal part in TM’s efforts towards becoming a Digital Powerhouse by 2030.
YOU MAY ALSO LIKE
Empowering Malaysia’s Youth: Yayasan Telekom Malaysia Expands TM Future Skills Programme
BATU PAHAT, 12 September 2023 – TM, through its corporate responsibility arm, Yayasan TM (YTM), collaborates with two more secondary schools in Peninsula Malaysia to expand its TM Future Skills (TMFS) programme. The programme aims at enhancing digital skills among students from B40 or low-income families by integrating digital technologies into their learning experiences. The newly included schools – SMK Dengkil in Selangor and SMK Tunku Putra in Johor join the programme after the successful launch of the first TMFS school, SMK Gunung Semanggol in Perak last November. These schools were selected because they have the highest percentage of B40 students in their districts and are actively engaged in Science, Technology, Engineering, and Mathematics (STEM) activities. “At TM, we hold a firm belief in the pivotal role of Malaysian youth in propelling the nation’s growth and societal advancement. As an organisation that has been instrumental in the establishment of Digital Malaysia, we remain unwavering in our commitment to nurturing the next generation as drivers of our digital economy and the ongoing Industrial Revolution 4.0 (IR4.0). The TMFS programme fulfils this commitment by equipping students with digital skills, while emphasising on leadership, design thinking, and cognitive abilities,” said Ainol Shaharina Sahar, Director of YTM during the TMFS launching ceremony at SMK Tunku Putra recently. “In addition, we are optimistic that the partner schools will evolve into educational hubs, effectively disseminating the knowledge and skills acquired to neighbouring schools and students. We hope that through this approach, it will ignite the students’ interest in pursuing tertiary education in technology and digital fields, thus empowering them with skills vital for Malaysia’s future workforce,” added Ainol. To enhance the immersive learning experience, YTM is establishing TMFS Digital Hubs at these partner schools. These hubs are equipped with resources such as PocketLab, robotics kits, 3D printers, smart TVs, desktop computers, and digital learning content. This hands-on setup aims to spark students’ interest in digital exploration. Highlighting the comprehensive approach of the TMFS programme, Ainol expressed, “We are delighted to witness the holistic growth within all TMFS Schools, which encompasses the development of diverse skills ranging from urban farming and vocational training to entrepreneurship. As we continue our journey to identify more potential schools nationwide, we envision unearthing more remarkable talents that will contribute to the nation’s growth while aligning Malaysia with the forefront of digital innovation.” The event was also graced by Azman Mashuri, Deputy Director of School Planning & Management Sector 2, Ministry of Education Malaysia, who expressed enthusiasm for such collaborations between the private sector and educational institutions. Azman emphasised the importance of providing exposure to digital technologies in rural schools and predicted that initiatives like TMFS will stimulate students to explore their capabilities beyond conventional academics, subsequently driving an increased interest in STEM-related fields. YTM has remained steadfast in its commitment to promoting STEM-oriented programmes since 2014, encompassing disciplines such as robotics, 3D modelling, coding, and big data analytics. In 2020, these modules coalesced into the comprehensive TMFS programme, meticulously designed to align with the Ministry of Education’s syllabus and the IR4.0. To date, YTM’s STEM-related endeavours, including the TMFS programme, have benefited over 15,000 students and educators across more than 500 schools throughout the nation. This remarkable endeavour is not just nurturing individual futures, but also cementing Malaysia’s position as a digital frontrunner on the global stage.
TM One Smart Healthcare solutions to enhance digital patient experience at Ramsay Sime Darby Health Care
Malaysia’s first healthcare provider to leverage TM One Smart Patient Suite solution TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (TM), today inked a Memorandum of Understanding (MoU) with Ramsay Sime Darby Health Care (“RSDH”) to collaborate on Smart Healthcare and other business solutions for the RSDH group of hospitals. The MoU was signed by Shazurawati Abd Karim, Executive Vice President of TM One, and Peter Hong, Group Chief Executive Officer, RSDH. Aimed at improving patient experience and enabling innovative transformation for essential in-patient services, the collaboration marks the first in Malaysia to leverage TM One’s Smart Patient Suite solution, by harnessing the power of the Internet of Things (IoT) to provide automation and surround control. Shazurawati Abd Karim, Executive Vice President, TM One said, “We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all. TM One’s Smart Patient Suite, under its Smart Healthcare solutions, enables users to customise their in-patient environment for a more positive patient care experience.” Peter Hong, Group Chief Executive Officer, RSDH, said, "We are pleased to mark a milestone with this collaboration, as ParkCity Medical Centre will be the first hospital under the Group to pilot TM One’s Smart Patient Suite solution. Given the evolving nature of the healthcare system, we strive to continuously offer solutions that will elevate our patients' experiences by accommodating their needs through the adaptation of digital technology. Backed by TM One’s comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia’s healthcare ecosystem moving forward.” TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention, as well as improve monitoring and medication adherence. Wellness wearables, for example, will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration. “Technology is reshaping the relationship between patients, healthcare providers, and the healthcare system, enabling us to move towards patient-centric, prevention-focused and outcome-driven healthcare. The Internet of Medical Things (IoMT), will empower healthcare providers with data and analytics to improve the quality of patient care while maximising operational efficiency,” added Shazurawati. This two-year collaboration with RSDH follows the launch of TM One’s Sphere Programme, which brings together Malaysia’s leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation. Since its launch in October 2022, the alliance has registered close to 50 partners. “At TM One, we look forward to collaborating with partners to offer innovative healthcare solutions to the public. The digital transformation of enterprises and the government sector will change the way they serve today’s digitally-enabled customers and communities,” Shazurawati concluded.
TM Activates Relief Measures for Customers and Communities Affected by Putra Heights Fire Incident
Kuala Lumpur, 4 April 2025 – Telekom Malaysia Berhad (“TM” or “the Group”) expresses its deepest sympathies to all individuals and families affected by the recent fire incident caused by a pipeline burst in Putra Heights. TM’s technical teams are ready and committed to immediately restore services and rebuild any affected network infrastructure in stages, based on the severity of the damage. Restoration work will commence as soon as clearance is granted by BOMBA and the relevant authorities. At the same time, the Group is rolling out a series of immediate relief and recovery measures to support impacted customers and the Putra Heights community, including: Waiver of Unifi Home bills for a minimum of one month, depending on the progress of network restoration, to ease the financial burden on affected customers. Credit term extension to 60 days with no service suspension. Free replacement of Customer Premise Equipment (CPE) such as routers, modems, or mesh devices that may have been damaged. Free on-site support (OSS) and standard internal wiring. Priority assistance for Unifi Home and SME customers via our customer support line at 100. Complimentary WiFi at the temporary evacuation centres (PPS) to ensure uninterrupted communication and continued access to essential services. Additionally, Yayasan TM, the Group’s social impact foundation, will be extending humanitarian aid and providing essential supplies to affected families through the GLC Demi Rakyat & Negara (GDRN) collective efforts. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “We extend our heartfelt sympathies to everyone affected by this incident. We are mobilising all necessary resources to restore services swiftly and provide immediate relief to our impacted customers and communities. We are fully committed to ensuring that these efforts are carried out efficiently and with urgency, in close coordination with the relevant authorities.” TM will continue to share timely updates on restoration progress as information becomes available.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!